The sales agent was very friendly and offered visual support to help us create the perfect sectional for us. She did not pressure us into any extra purchases and patiently waited while we talked thro... See more
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Review summary
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Company details
- #1 of 162 best companies in Furniture Store
Written by the company
Home Zone has been and still is selling to other furniture stores around the country! With our manufacturing and wholesale divisions we are able keep costs at a bare minimum because there is no middle man. Retail stores buy from companies like Home Zone. They incorporate an additional markup and then resell to you. At Home Zone most of our products are manufactured by us. No middle man. No extra markups. Save Hundreds less everyday!
Contact info
2302 W Marshall Dr, 75051, Grand Prairie, United States
- bree@homezonefurniture.com
- homezonefurniture.com
Replied to 84% of negative reviews
Typically replies within 24 hours
Very helpful and informative without pressure.
We had many questions and they never failed to get answers for us. Every associate was welcoming and made us feel desired and worthy of their best effort.
Great experience
Great experience. The people were friendly and very helpful. I knew what I wanted when I went in, and they took care of me immediately...I was in and out in about 30 minutes.
Customer service was great
Customer service was great. They greeted us when we arrived.I will go back again.
Easy process
Easy process. And wasn’t bombarded by people acting like used car salesman.
Celest in weatherford was great.
There is a good selection of furniture…
There is a good selection of furniture from which we could choose what we liked. The sales person was able to answer all of our questions and was very personable. There was no pressure to make a quick decision.
We were blessed with a helpful salesman
We were blessed with a very friendly, knowledgeable salesman who made us feel welcome and was able to answer all of our questions. He also showed us the different options available to us. After we decided on what we liked walked us through the process of purchasing that product. Thank you
We had a great experience shopping and…
We had a great experience shopping and purchasing at Home Zone. The sales associates were friendly and helpful without being pushy. They made the process smooth and easy.
Dave was amazing
Dave was amazing. We ended up purchasing one item in the store and two online thanks to his help.
Friendly staff and knowlegable.
The entire team was patient
The entire team was patient, knowledgeable, professional and personable.
I always enjoy working with James
I always enjoy working with James, he is always very professional and polite.
I was able to look around without any…
I was able to look around without any pressure from staff.
When I had a question, Shane was Patient with me.
Britany was our salesperson
Britany was our salesperson. she was patient with us, informing us about certain pieces of furniture, she is very knowable, and it helped us to decide what we wanted; she is amazing. Your furniture is great quality compared to Rooms to go. We have been customers of Rooms to go for twenty years, but they have declined on their service and product quality. We enjoyed our experience with Home Zone and will only work with you in the future - Thank youi
Cady was wonderful!!
Cady was wonderful!!! She explained things well, gave suggestions, and made sure we saw everything we wanted to see. But she would walk away when she thought my husband and I wanted to talk about it. She didn't hover or pressure us. Then she went to the manager to get us a discount on the extended warranty. The manager was also very nice and personable. We'll be back to buy our next furniture purchase.
Exeplemtary Customer Serice
Great experience. Customer Service was over the top. I would buy here again.
We enjoy shopping at home zone for…
We enjoy shopping at home zone for furniture! We are always greeted by friendly staff. Riley was very helpful and able to answer any questions we had!
Aaron was great
Aaron was great - thank you for not pressuring us but helping us when we were ready.
It was our first visit
It was our first visit. The entire staff was helpful in a none pushy way. We were pleasantly surprised with pricing as well. I look forward to our new couch & chair.
Appreciate the ability to look through…
Appreciate the ability to look through showroom with ease . When we first decided on the items to purchase the supervisor could not complete check system; so I returned on Monday afternoon, December 1st and paid cash for my special order. I am in hopes of being notified within the next week as to the status of my order.
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