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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the company's products, highlighting their excellent quality and durability. Consumers also appreciate the beautiful and secure packaging, as well as the often included free gifts. Many reviewers mention the sparkle of the diamonds and the meticulous craftsmanship of the jewelry. People consistently praise the fast and efficient delivery service. Consumers find the website easy to navigate and appreciate the readily available and responsive customer service team. Reviewers also value the company's commitment to sustainability and the personal touch of handwritten notes included with orders.

Based on these reviews

Rated 5 out of 5 stars
Verified

Truly the sparkliest pieces in my collection. I love my necklace so much I bought the exact same one as a gift for my mom, and idyl really blew her away! The packaging, note and extras are such a nice... See more

Company replied

Rated 5 out of 5 stars
Verified

Great customer service. I needed to add something else to my order and they were able to cancel it and send the complete order to me in no time! Any time I have asked for something, they have always d... See more

Company replied

Rated 5 out of 5 stars
Verified

Absolutely top-notch approach to a customer. I feel inclusive, taken care of and special. The team is working tirelessly to be on top of everything, and they truly deliver what they promise. Their jew... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been purchasing the beautiful pieces from idyl and my collection is expanding. I never ever had any problem with quality over time. Their designs are unique and the customer service is top- not... See more

Company replied

Rated 5 out of 5 stars
Verified

I couldn’t be happier with my idyl pieces! The diamonds are so sparkly and catch the light in the most magical way. I ordered the Grace necklace and Amelia earrings, and haven't taken them off since g... See more

Company replied

Rated 5 out of 5 stars
Verified

Beautiful items, great customer service. No hassle returns, if needed. Items are shipped expeditiously & handled with care. Idyl also includes extremely nice free gifts with every purchase. Great comp... See more

Company replied

Rated 5 out of 5 stars
Verified

easy to order - loved what I picked - I'm so happy. Saving up for my next piece. I wish I was an influencer which is where I heard and saw your beautiful pieces so I could afford all of your line of... See more

Company replied

Rated 5 out of 5 stars
Verified

LOVE LOVE LOVE Idyl! The pieces are gorgeous. I really enjoy browsing the website and making my wish list and then - funds allowing - making my purchases! They always arrive beautifully packaged vi... See more

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Rated 5 out of 5 stars
Verified

Great experience ordering! Beautiful and wonderful quality of jewelry. Love the ability to change looks and give me a little edgy style at 64 years old.

Company replied

Rated 5 out of 5 stars
Verified

My yellow gold initial with diamond necklace is exquisite!I ordered my daughter's initial and it is super special! Idyl is excelling in the quality of its product. Customer service was prompt in respo... See more

Company replied

Rated 5 out of 5 stars
Verified

I love every single piece that I buy because are very cool, versatile and sparkling. ✨♥️ I have already some of them but I want more…all of them ☺️

Company replied

Rated 3 out of 5 stars
Redirected

Unfortunately the reviews of the power ear cuff that state the cuff will not come off is incorrect. After only 6 or 7 times wearing, the cuff came off the ear while running errands. While certainl... See more

Company replied

Rated 5 out of 5 stars
Verified

This is from someone who doesn’t buy diamonds. But I am completely sold on this company. The jewelry itself is exquisite. Their service is amazing and Ella (SA) is very responsive. They repaired th... See more

Company replied

Rated 5 out of 5 stars
Redirected

Their pieces are so well crafted and the lab diamonds sparkle in a way that is hard to capture in words. The modular pieces work so well with each other, and provide a way to give asymmetric looks,... See more

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Rated 5 out of 5 stars
Verified

Good customer support, professional and quick shipping. I purchased the Lena necklace. The only thing I found annoying was the diamond piece keeps folding backwards. Any tips there? Also, they refuse... See more

Company replied

Rated 5 out of 5 stars
Verified

I love shopping at idyl, everything is super easy to understand on their website and the pieces look exactly like the photos! Being quite younge, I’ve never bought good quality jewellery before but no... See more

Company replied

Rated 5 out of 5 stars
Verified

I started off a bit concerned because I ordered multiple items and there were an issue with one of my package delivery to the US. However, Idyl team was fully supportive and responsive to my requests.... See more

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Rated 5 out of 5 stars
Verified

Idyl has a beautiful selection of jewelry. I ordered a pair of earrings and they are stunning. Shipping was fast und packaging beautiful. However, the most impressed I am is their customer service.... See more

Company replied

Rated 5 out of 5 stars
Verified

I am more than happy with all my Idyl purchases. I have had quite a few already. Every piece of jewellery is described accurately, it is very easy to choose and order, the delivery is on time and... See more

Company replied

Rated 5 out of 5 stars
Verified

I LOVE my new Idyl jewelry! The quality is outstanding and the necklace layers perfectly with another rose gold necklace I was gifted for Mother's Day from my kids. The added surprise of an adorable t... See more

Company replied

Rated 5 out of 5 stars
Verified

Great experience. Will be a new customer and purchase more. Plus appreciate the gifts and the points earned.

Company replied

Rated 5 out of 5 stars
Verified

I had to return & exchange an item from them, & was a little past the 30 day exchange date because of the LA fires. I emailed the company asking for more time to exchange, & they could not have been... See more

Company replied

Rated 5 out of 5 stars

The customer service is absolutely amazing! Handled a complex return + exchange quickly and efficiently. They even held the shipment to the exact day I requested so that I would be at home when it arr... See more

Company replied

Rated 5 out of 5 stars
Verified

It was my first time ordering from idyl and I couldn’t have been more satisfied! The chain and diamonds sparkles so beautifully. I’ve always told myself I would always prefer natural diamonds over l... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm 54 years old and have never had real diamonds. This year, I finally decided to invest in a few pieces of fine jewelry. I purchased the medium studs in white gold, the Capri add-ons in white gold,... See more

Company replied

Rated 5 out of 5 stars
Verified

My Experience with IDYL is amazing. I bought the Lena Neklace in Yellow Gold and its one of my favorite everyday piece!!.😍 The Shipping to Germany was very fast and the packaging was Beautif... See more

Company replied

Rated 5 out of 5 stars
Verified

The jewelry is fantastic, and the marketing on the website and on YouTube is quite helpful in learning about the jewelry, as well as how to create a collection over time. My wife doesn't feel guilty... See more

Company replied

Rated 5 out of 5 stars
Verified

I recently bought the Charlie Choker around Black Friday. The ordering process and shipment was easy and efficient. The packaging was beautiful. The necklace itself is very well made and the diamonds... See more

Company replied

Rated 5 out of 5 stars
Verified

Love my Idyl pieces, I initially ordered one petite stud because I wasn’t sure of the size, but it was perfect, immediately after I tried it on I ordered the other stud, and a Venezia earring. I love... See more

Company replied

Rated 5 out of 5 stars
Verified

Wonderful pieces. I’ve been wearing them non-stop and the sparkle is unbelievable, people keep complimenting me! Couldn’t be happier with my jewelry and the overall experience. I have found my new go... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered the Esme chain in yellow gold. the craftsmanship of the piece is great, love the chain so beautiful it elevated my ear game really recommend getting it. as for my order i received it less th... See more

Company replied

Rated 5 out of 5 stars
Verified

Idyl is a wonderful company to purchase gorgeous, sparkling and fairly priced high end lab diamonds. Idyls pieces are beautiful and extremely well made. I love love love my new jewelry. Thank you Idyl... See more

Company replied

Rated 3 out of 5 stars
Verified

Purchased Nara but did not receive the product as promised. Contacted customer service, and it is now 3 weeks later and still have not received the item. Purchased Idyl for the past few years, and t... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm happy to enjoy beautiful pieces, would like to get other design products. the transportation from Europe to the Far East was so quick,then the packing was cleaned & safe.

Company replied

Rated 5 out of 5 stars
Verified

The quality is top notch, from the packaging to the actual jewelry. Every piece I’ve worn has immediately caught the eye of friends and family. I’ve never had an issue with any of my pieces and I wear... See more

Company replied

Rated 5 out of 5 stars
Verified

Beautiful piece and amazing first experience! I just received my first order from IDYL and I’m honestly impressed. The Ono earring is even more beautiful in person, super delicate, elegant, and has a... See more

Company replied

Rated 5 out of 5 stars
Verified

As a first time buyer of Idyl, the items was gorgeous, and customer services was 10/10 when i had a few questions. I am planning of repurchasing a few more for my collection.

Company replied

Rated 5 out of 5 stars
Verified

Great products, always perfect, great costumer service Beautiful style, amazing shine, i love ❤️ that they are modular, I can combine however I want

Company replied

Rated 5 out of 5 stars
Verified

This company is very special. You can tell they put all their love in their pieces. My latest piece from them was the diamond hoops with the round moon. They are absolutely stunning.

Company replied

Rated 5 out of 5 stars
Verified

I love Idyl. Excellent quality and customer service. A necklace is now on my wish list

Company replied

Rated 5 out of 5 stars
Verified

Beautiful pieces. Fast shipping. Nice packaging.

Company replied

Rated 5 out of 5 stars
Verified

The website is easy to navigate and if there are questions, the sales associates are readily available via a Chat function. I also had to return 2 items for repair and they were handled quickly and ef... See more

Company replied

Rated 5 out of 5 stars
Verified

Omg I ordered Idyl for the first time this week and it's already here! Just opened the box and I have to say that I'm so so happy with this purchase. I've seen this brand on IG for 2 months now and wa... See more

Company replied

Rated 5 out of 5 stars
Verified

Nothing but good things! Great customer service, quick shipping beautiful items (recently bought a ring), i am impressed, and only wear idyl jewerly for years now (earings, necklace, pedants

Company replied

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Company details

  1. #15 of 133 best companies in Jewelry Store
  2. #13 of 109 best companies in Fashion Accessories Store
  3. #9 of 45 best companies in Jeweler
  4. #7 of 44 best companies in Jewelry Designer
  5. #7 of 30 best companies in Jewellery Manufacturer

About idyl

Written by the company

idyl
#jointhediamondrevolution
✨ modular diamond jewelry
✨ transparent materials
✨ fair prices

Idyl stands for sustainability, inclusivity, and revolutionary modularity. Our pieces are crafted with ethically-sourced lab-grown diamonds and 100% traceable solid gold. But our approach to modularity is what truly sets us apart. Our add-ons embrace individuality and self-expression.

Worn by Jessica Alba and Eva Longoria our variety of diamond stud sizes and solid gold chain, were made to fit multiple add-ons to create countless looks at accessible price points. The designs are beautifully minimalistic, but created with ever-evolving style in mind.

We want to democratize fine jewelry and believe that even the finest materials should be available at an accessible price point.

Any questions?

Written by the company

No worries, we are here for you!
Your happiness is our top priority. For any questions, remarks, inquieries, collaborations or other, get in touch: hello@idyl.com

Free worldwide shipping & returns

Shipping is always on us!

We ship worldwide and most orders arrive in 2-4 working days, 7 days maximum.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Beautiful product and excellent…

Beautiful product and excellent customer service

December 7, 2025
idyl logo

Reply from idyl

Thank you so much for your kind words, Tina. We're delighted to hear that you love your jewelry and had a great experience with our customer service team. Your feedback means a lot to us!

Rated 5 out of 5 stars
Verified

I love every single piece and I want more…

I love every single piece that I buy because are very cool, versatile and sparkling. ✨♥️
I have already some of them but I want more…all of them ☺️

December 2, 2025
idyl logo

Reply from idyl

Thank you so much for your kind words, Maria! We're delighted to hear how much you enjoy your Idyl pieces and appreciate that you find them versatile and sparkling. It means a lot to us that you're already building your collection. We look forward to helping you discover even more pieces you'll love!

Rated 5 out of 5 stars
Verified

Love everything about idyl

Truly the sparkliest pieces in my collection. I love my necklace so much I bought the exact same one as a gift for my mom, and idyl really blew her away! The packaging, note and extras are such a nice touch - my mom was so happy when she received them ❤️

August 27, 2025
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Reply from idyl

Thank you so much for your kind words, Christina! We're delighted to hear that both you and your mom are enjoying your Idyl necklaces. It means a lot to us that the sparkle and thoughtful packaging made such an impression. Your support truly inspires us—thank you for choosing Idyl for such a special gift!

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service. I needed to add something else to my order and they were able to cancel it and send the complete order to me in no time! Any time I have asked for something, they have always delivered! (And the jewelry is quality, too.)

November 29, 2025
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Reply from idyl

Thank you so much for your kind words, Carolyn. We're delighted to hear that our team could assist you quickly and efficiently with your order, and it means a lot that you've found our service reliable each time you've reached out. We're also glad you're happy with the quality of your jewelry. Your feedback truly motivates us to keep providing the best possible experience for our customers!

Rated 5 out of 5 stars
Verified

Great experience

Great experience. Will be a new customer and purchase more. Plus appreciate the gifts and the points earned.

November 28, 2025
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Reply from idyl

Thank you so much for sharing your experience, Efstratia. We're delighted to hear that you enjoyed your purchase and appreciated the gifts and rewards points. It's wonderful to know you'll be returning as a customer—your support means a lot to us!

Rated 5 out of 5 stars
Verified

Beautiful pieces

Beautiful pieces. Fast shipping. Nice packaging.

November 19, 2025
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Reply from idyl

Thank you so much for your kind words, Ellen. We’re delighted to hear that you enjoyed the beauty of your jewelry and appreciated our fast shipping and packaging. Your feedback means a lot to us!

Rated 5 out of 5 stars

The jewelry I bought is so elegant

The jewelry I bought is so elegant! I really loved it!

November 3, 2025
Unprompted review
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Reply from idyl

Dear Kyle,

Thank you so much for sharing your feedback. We're delighted to hear that you found your jewelry elegant and that it brought you joy. Your appreciation means a lot to us, and we're grateful you chose Idyl for your special piece.

Warm regards,
Lia from Idyl

Rated 5 out of 5 stars
Verified

Love Love Love

Great experience ordering! Beautiful and wonderful quality of jewelry. Love the ability to change looks and give me a little edgy style at 64 years old.

November 17, 2025
idyl logo

Reply from idyl

Thank you so much for sharing your experience, Lisa. We're delighted to hear that you love the quality and versatility of your jewelry, and that our modular designs help you express your unique style. It's wonderful to know you're enjoying mixing things up—your feedback truly means a lot to us!

Rated 5 out of 5 stars
Verified

The jewelry is perfect

The jewelry is perfect. Sparkly and well made. I love every piece.

November 5, 2025
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Reply from idyl

Thank you so much for sharing your experience, EL. We're delighted to hear that you love your jewelry and appreciate the quality and sparkle of each piece. Your feedback means a lot to us!

Rated 5 out of 5 stars
Verified

I have been purchasing the beautiful…

I have been purchasing the beautiful pieces from idyl and my collection is expanding. I never ever had any problem with quality over time. Their designs are unique and the customer service is top- notch. Thank you, idyl.

November 7, 2025
idyl logo

Reply from idyl

Dear Anna,

Thank you so much for your kind words and for being a loyal part of the Idyl community. We're delighted to hear that your collection is growing and that our designs continue to bring you joy. It's wonderful to know you've been pleased with both the quality of our jewelry and our customer service. Your support means a lot to us.

Warm regards,
Lia from Idyl

Rated 4 out of 5 stars
Verified

I just think the prices are very high

I just think the prices are very high. Also you cant use your point if there a sale, I thinkt that trrrible.

October 17, 2025
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Reply from idyl

Thank you for sharing your thoughts, Ursula. We appreciate your feedback about our pricing and rewards policy. We understand that price is an important consideration, and want to assure you that our commitment to ethically sourced materials, handcrafted quality, and sustainability are reflected in the cost of our pieces. Your comments about using points during sales are noted—transparency in our policies matters to us, and we value hearing how this affects your experience. Thank you for taking the time to let us know how you feel. ✨

Rated 5 out of 5 stars
Verified

Stunning jewelry

Stunning jewelry, my earrings are elegant with so much sparkle. I love my purchase.

October 29, 2025
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Reply from idyl

Thank you so much for your wonderful feedback, Heather. We're delighted to hear that you're enjoying the elegance and sparkle of your new earrings. It means a lot to us that you love your purchase. Thank you for choosing Idyl!

Rated 5 out of 5 stars
Verified

all-round perfect experience

clear and engaging website, beautiful designs, fast delivery, beautiful packaging! i will definitely buy again.

October 26, 2025
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Reply from idyl

Thank you so much for your kind words and for sharing your experience! We're delighted to know that you enjoyed our website, designs, quick delivery, and packaging. Your support means a lot to us, and we look forward to welcoming you back for your next piece.

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service, excellent quality.

October 15, 2025
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Reply from idyl

Thank you so much for your kind words, Margaret. We're delighted to hear that you were pleased with both our customer service and the quality of your jewelry. Your feedback means a lot to us and inspires our team every day. Enjoy your new piece!

Rated 5 out of 5 stars
Verified

Fabulous

This company is very special. You can tell they put all their love in their pieces. My latest piece from them was the diamond hoops with the round moon. They are absolutely stunning.

October 12, 2025
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Reply from idyl

Thank you so much for your kind words, Patricia. We're truly grateful to hear that you love your diamond hoops with the round moon. It means a lot to us to know that the care and attention we put into every piece shines through. Your support is greatly appreciated!

Rated 5 out of 5 stars
Verified

I love Idyl

I love Idyl. Excellent quality and customer service. A necklace is now on my wish list

October 8, 2025
idyl logo

Reply from idyl

Thank you so much, Saranne, for your kind words! We're delighted to hear that you're happy with the quality of your jewelry and our customer service. Knowing you have a necklace on your wish list truly means a lot to us. We appreciate your support and look forward to helping you find the perfect piece when you're ready!

Rated 5 out of 5 stars
Redirected

Myself and I love the man who is a…

Myself and I love the man who is a wonderful man and I will miss you too beb and thank God bless you and me and your mom and family and my son and me son because I have tow son God bless me and you and apllmose 3 sons I am happy for them ❤️ thank you for all God bless you and me Beb and I will pray God bless my family my daughter's and I will pray God for you and me Beb okey dokey bonsoir thanks again and thank you for oll people cam to Happy birthday to you and me Beb and I love you too okey dokey bonsoir thanks again and your glory is for God bless you and me Beb

October 7, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great customer service

Great customer service! Even it’s through online communication always have assurance that they answer all your questions and concerns.

September 28, 2025
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Reply from idyl

Thank you so much for your kind words, Diane. We're delighted to hear that you felt supported and assured throughout your experience with our customer service team. Your satisfaction is very important to us, and we're grateful you took the time to share your feedback.

Rated 5 out of 5 stars
Verified

…Keepsake necklace

My yellow gold initial with diamond necklace is exquisite!I ordered my daughter's initial and it is super special! Idyl is excelling in the quality of its product. Customer service was prompt in responding to an inquiry which made me confident in my purchase. My necklace arrived promptly and I have not taken it off since!

September 26, 2025
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Reply from idyl

Thank you so much for your wonderful feedback! We're delighted to hear how meaningful your initial necklace is to you and that it’s become a cherished piece. It’s especially rewarding to know our customer service was helpful and that your order arrived quickly. Your kind words about the quality of our jewelry mean a lot—thank you for choosing Idyl!

Rated 5 out of 5 stars
Verified

I just can’t get enough

I just can’t get enough! I want everything! 🥰🥰🥰🥰🥰🥰☺️☺️

September 24, 2025
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Reply from idyl

Thank you so much for sharing your excitement with us! It truly means a lot to know that you’re enjoying your Idyl pieces. We love being part of your jewelry collection and can’t wait to inspire you with even more beautiful designs. Your enthusiasm is wonderful—thank you for being part of our community!

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