IGS Energy Reviews 26,855

Was a bit surprised that my account (in good standing) didn’t automatically roll over to IGS as the new supplier as part of a city aggregate. Only took one phone call to get this straightened out. Goo... See more

It is difficult to know what cost to compare to from Duke Energy. The one listed directly on my billing statement, or that amount plus some carrying charge? And does IGS also pay a carrying charge?... See more

IGS has been very dependable. Last year and this year, they reached out to my business and offered the lowest possible rates along with excellent customer service. I highly recommend them.

My year rate options was up and informed me of the options available and cost between variable & fixed rate

Manager Ryan Kiltau is a pleasure to work with. He is very thoughtful & courteous & went above & beyond to explain everything & answer all my questions. I am glad to be staying with this company f... See more

Ryan Cavanaugh is an exceptionally informative and friendly representative of IGS. He is an asset to this company, prioritizing the value of being a good neighbor when approaching his work in this com... See more

The customer service provider I spoke with at IGS was compassionate and paid attention to my concerns. She was able to secure a better rate for my gas and electric bills. I like dealing with the I(GS... See more

When my hubby phoned IGS to renew our service the representative was so kind, caring, and professional. She was very knowledgeable and explained very clearly. Thank you so much.

Trenton could not have been more helpful, polite and professional.The whole process was enjoyable and easy with me only providing information and Trenton doing all the work. He is the epitome of custo... See more

I've been reviewing my Gas and Electric 12 month contracts with Jim Perkins for many years. We have a great system to review and lock in the two utilities and agree we should continue doing so in the... See more

Gwen made the process super easy. I was enrolling my gas. I already have them for my electric and home warranty. IGS always has great customer service, whether in person or on the phone. They make eve... See more

The customer Rep was very helpful and knowledgeable in explaining the different fixed rate plans they and helped me choose the right one. Nicole was very friendly.

I had a potential utility scammer and was afraid my supplier would be changed without my consent. IGS gave me real people to talk to and were very helpful in assuring my account was secure. They wer... See more

Thomas Wright, Senior Territory Manager who signed me up for your subscriptions, was very friendly, knowledgeable , and helpful. It was cuz of him and his presentation that I subscribed. Plus your co... See more

The representative was very helpful in educating me about how the new/latest rates work and then in getting me signed up for the best rate.

Kevin was great and extremely professional, not only did he explain the services his company provided thoroughly but had the patience for my questions and to walk me through every step. Give that man... See more

Elvira was very helpful and providing the different rates. We called in for rates for gas, and she informed us that our electric rates the contract ended, and we were on a variable rate which we were... See more

The representative came to my door and misrepresented his visit. He made me believe that my gas and electric would be handled by Columbia Gas and Ohio Edison. I had been using a third party for the... See more

Alex was very friendly and helpful with what I thought I had really screwed myself up,he however informed me with what he could do to help and he put me right back on track!!

Customer service policies explain in detail costs factors 3yrs if you on a monthly fixed income payment

I enjoyed chatting with Travis very much. I found him to be very friendly, courteous , & respectful.

Your representative generously took the time to explain the purpose of the three entities in gas and electric systems and bills. As a bonus she was the person who reviewed my current gas and electric... See more

The representative I spoke to was so helpful and very knowledgeable. She make it easy to renew my contract. Thank you IGS for having such great people.

The person that talked to me, I think Gwen, was delightful to talk to. She was very helpful in accomplishing my needs.

Friendly and knowledgeable associate. Answered all my questions and made the whole thing quick and easy. Thank you Leslie.🙂

Easy and concurrent to add all your utilities on one site. Never had any issues

Polite knowing what they talking about and treat me like a person, not a number that really makes a difference.

Dominic was knowledgeable and friendly. He explained everything to me in easy-to-understand terms and made sure everything was submitted right away.

IGS ENERGY SUPPLIERS ABOUT BEST one I’ve liked low rates on natural gas and electric get little extra discount rate when you have both services applied with igs very pleased customer rates come down l... See more

Nice people, liked email reminder for renewal was very easy to use. It is comforting to know you have a locked in price in this crazy economy.

I've had IGS Energy for years! The customer service is top tier and the products are both reliable and affordable.

Been with them around 13 years good service and good fixed rates very pleased with there service highly recommended it’s

quick and easy straight forward service.No add on charges like someother electricity service providers.

Johan was very knowledgeable and helpful. It was a pleasure working with him.

The best part of my experience was Cody. He was courteous, informative and prompt.

Lower rates and transparent customer assistance. There there when you need then

The Igs representative I spoke to handled my situation with care and in a timely manner I really appreciate it thank you

Always a pleasure talking with you Mr Watson . He is very knowledgeable, kind, and helpful.

Verdi is always very polite and kind. She is very easy to talk to, and she is very knowledgeable about the company products.

The gentleman who helped me on the phone made the experience very easy!

The information i received helped me understand where the energy is use comes from

Scott madix. Was so helpful. Appreciated everything he helped me with

I feel the representative did a great job explaining things about your service

The customer service team member was very helpful and she is awesome and very knowledgeable!!😊😊

Very polite and understanding. Explains everything and answers all your questions.

The woman that helped me get a better rate was so kind. She really took the time to work this out for me.

Love working with you you have save me money on my utility bills

The cheerful lady we talked with, was an awesome customer service representitive. I wish they all were like her. Great experience!

Options were presented and given time to think what is best now.