InsuranceHub Leavitt Agency Reviews 3,690

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and friendly attitude. Many reviewers specifically highlight the representatives' responsiveness, noting that they promptly address inquiries and provide support. Consumers appreciate the agents' ability to explain insurance plans clearly and find the best coverage options to suit their individual needs. People express high satisfaction with the service provided, emphasizing the efficiency and ease of the insurance process. Reviewers value the quick response times and the proactive approach of the staff in resolving issues. The reasonable prices and the effort to find discounts are also appreciated by the consumers. Many customers express their intention to recommend the company to others, citing their positive experiences and the exceptional customer service they received.

Based on these reviews

Rated 5 out of 5 stars

I really appreciated Katrina’s helpfulness and efficiency in taking care of the complicated matter I called about. She listened attentively, called the insurance company and found the old documents my... See more

Rated 5 out of 5 stars

Pat was incredibly helpful today. She went above and beyond, calling the insurance company immediately after our call and relaying the information back to me immediately after. Prior to Pat, three oth... See more

Rated 5 out of 5 stars

Hi - I would like to personally thank Tori Lee for her time this morning. Tori was very knowledgable and she was very helpful. Her professionalism was displayed throughout our call. She took time and... See more

Rated 5 out of 5 stars

Our family has been utilizing this agency for several years for our insurance needs. Laurie has helped us with all of our policies, auto, home, etc. She is very knowledgeable with any questions and... See more

Rated 5 out of 5 stars

I had an excellent experience with Mike Contreras. What impressed me most was his responsiveness. Anytime I reach out I receive prompt professional and friendly support. It's rare these days to find a... See more

Rated 5 out of 5 stars

I made a switch to Travelers Insurance. The representative Mr.Brett Pierson was informative with every step and any questions that I had. He made sure I was aware of what the policy offers and provid... See more

Rated 5 out of 5 stars

Review from Jerry Thompson I can say that Lindsey Metzger went over and beyond in helping me with our insurance needs. She did all the research on our previous coverages and melded them into a n... See more

Rated 5 out of 5 stars

Laurie and Carrie are always available when needed. They shop for the best rates and truly care about their clients. We have been with Laurie and Carrie for years and highly recommend their services... See more

Rated 5 out of 5 stars

I had a question about our auto policy. Mike Contreras got back to me promptly with the information I needed and an email with the downloadable document. Great service, which is why we keep coming bac... See more

Rated 5 out of 5 stars

Jake Gonzalez was extremely helpful with all our insurance needs! I was new to the industry and unfamiliar with all the documentation I would be needing. Jake was very professional and knowledgeable... See more

Rated 5 out of 5 stars

Nicole and Mike went above and beyond to get my boyfriend and I new insurance coverage that we needed. Would highly recommend Insurance Hub to all my family and friends.

Rated 5 out of 5 stars

Brett made switching my policy to Insurance Hub super easy by explaining everything clearly to me. Being SUPER responsive in communications and answering all of my questions. I especially appreciated... See more

Rated 5 out of 5 stars

Franny Dean was very helpful and kind. She answered all of my questions and was patient with me. 10/10 recommend. Very happy with my insurance.

Rated 5 out of 5 stars

I have been a client for years and am completely satisfied! My Account Executive, Laurie Nolan, is top notch and always focused on the best solutions for my needs. I recommend her to anyone I know lo... See more

Rated 4 out of 5 stars

I have to apologize for the review I gave Insurance hub. I lumped them in with all the hack insurance online services I have dealt with over the last year. That's what happens when one assumes all... See more

Rated 5 out of 5 stars

Over the years, I have come to rely almost exclusively upon Laurie Nolan's knowledge and expertise in the area of personal lines insurance. As a matter of fact, I have made very few decisions over th... See more

Rated 5 out of 5 stars

We found Nicole Hagen helpful, prompt, and easy to communicate with. Her promptness was especially important for our situation and we are extremely grateful.

Rated 5 out of 5 stars

Pat worked with my husband and I to update some insurance information that should’ve been automatically updated by the company but unfortunately was not. Pat helped to facilitate the information updat... See more

Rated 5 out of 5 stars

Rebecca Herrin was pleasant and very professional. She handled the details of my insurance concerns with care and accuracy. I was very happy and satisfied with the results.

Rated 5 out of 5 stars

Pat was great to work with. She had great communication through the entire process of changing carriers. I would highly recommend!

Rated 5 out of 5 stars

Lyn worked hard to find the right policy for me. She followed up when she said she would

Rated 5 out of 5 stars

Pat Elrod was such a help to me when I was buying my car. Your system was malfunctioning me not allowing me to log in. I called, and he experienced similar issues. He figured out to add my new (rep... See more

Rated 5 out of 5 stars

Just bought Auto and Home Insurance. Brett Pierson got everything done in a day. Super fast and great communication. He is highly recommended.

Rated 5 out of 5 stars

Working with Brett throughout my insurance process was as easy as it gets! Not only is he great at finding the best insurance plans but also explaining those plans! Extremely satisfied and will reco... See more

Rated 5 out of 5 stars

I've worked with Carrie for many years now, and she is always so helpful and quick to answer any questions or concerns. I always appreciate her taking the time to check-in with me to understand any li... See more

Rated 5 out of 5 stars

Angie Sierra called me quite promptly and walked me through everything she was checking as far as why my premium shot up so much, and she found a few erroneous underwriting calculations that, when cor... See more

Rated 5 out of 5 stars

Every time I reach out for help or questions, InsuranceHub representatives are always going above and beyond! I work with Becki quite a bit and while she is not my assigned person, she makes me feel l... See more

Rated 5 out of 5 stars

Nicole on the personal lines side is great to work with. She manages multiple policies for my family and I recommend her!!

Rated 5 out of 5 stars

Catalina is a true leader in the industry. Her years in the business and knowledge show when she explains the process! I feel comfortable sending my clients to her to take care of them .

Rated 5 out of 5 stars

TLDR; I have been in the insurance industry for over a decade now, and Carrie Smith is hands down, no competition, the best personal lines insurance agent in the game. Ask for Carrie and tell... See more

Rated 5 out of 5 stars

Becki was very helpful and made a simple request easy. Went above and beyond to make sure we had everything we needed ahead of our trip. Truly appreciated!

Rated 5 out of 5 stars

Heather Vinson and the InsuranceHub team always do such a fantastic job of making sure we have quick, reliable service for all our insurance needs. Heather is so knowledgable and goes above and beyond... See more

Rated 5 out of 5 stars

I had a great experience working with Lisa Deng at InsuranceHub. She was incredibly helpful in updating my policy, and her quick responsiveness and courteous attitude made the process smooth and str... See more

Rated 5 out of 5 stars
Verified

Frankie Pipes and Frannie Dean take the worry out of commercial insurance making! Always contact you if you’re about to miss a payment! Absolutely love Insurance Hub ❤️

Rated 5 out of 5 stars

Five-Star Review all the way for Rebecca. We had a great experience with Rebecca Herrin! She had studied and was familiar with our policies; took the time to answer all our questions fully, make cha... See more

Rated 5 out of 5 stars
Verified

My company started working with Lauren Lieb and she has been incredible through the quoting and enrollment process. Always willing to answer questions, diligent in her explanations and willing to go a... See more

Rated 5 out of 5 stars

As a long time client (since late 1995, when company was in Atlanta and under a different name?) I have found your agents knowledgeable, responsive and respectful. Today was no exception - Mike Cont... See more

Rated 5 out of 5 stars

Carrie Smith is absolutely awesome. She is not only a great agent but an absolutely wonderful lady. She was patient and answered all my questions and solved my numerous issues. This is the first... See more

Rated 5 out of 5 stars

Pat is always helpful and quick to help with any insurance needs we have. Very professional and a pleasure to work with!

Rated 5 out of 5 stars
Verified

Rebecca does a great job of saving us money and provided quick and valuable information. Best agent representative I’ve ever dealt with.

Rated 5 out of 5 stars

After seeing significant price increases with Allstate, I decided to contact an insurance broker who represented multiple insurers. I found the Leavitt Agency and saw they had a remarkably high custom... See more

Rated 5 out of 5 stars

Tori Lee has been an incredible help to me and my company. I had been searching for a reliable insurance provider for quite some time, and Tori exceeded my expectations. She not only guided me throu... See more

Rated 5 out of 5 stars

Thanks to InsuranceHub and Nick Shurling for helping me out with my insurance. They were able to get me a great rate and customer service has been top notch!

Rated 5 out of 5 stars

I recently contacted my agency, Ms. Lynn Day regarding (11/19/25) an urgent matter. Ms. Day responded with a sense of urgency to help me resolve the pending issue. I was provided with "exceptional... See more

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Company details

  1. #10 of 105 best companies in Insurance Agency
  2. #24 of 184 best companies in Financial Consultant

Written by the company

InsuranceHub Leavitt is a technology-driven insurance agency designed to bring you the national resources, experience, problem-solving skills, and key insurance company and underwriting relationships that will result in an effective risk management strategy. We have a very simple goal: to make insurance easy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 66% of negative reviews

Typically replies within 1 week


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Rated 5 out of 5 stars

Pat Elrod was such a help to me when I…

Pat Elrod was such a help to me when I was buying my car. Your system was malfunctioning me not allowing me to log in. I called, and he experienced similar issues. He figured out to add my new (replacement) vehicle and got me all squared away. Excellent customer experience!

December 2, 2025
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Rated 5 out of 5 stars

Franny Dean

Franny Dean was very helpful and kind. She answered all of my questions and was patient with me. 10/10 recommend. Very happy with my insurance.

December 1, 2025
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Rated 5 out of 5 stars

Thank you Katrina!

I really appreciated Katrina’s helpfulness and efficiency in taking care of the complicated matter I called about. She listened attentively, called the insurance company and found the old documents my apartment complex needed. She also updated current documents. Not only did she take care of everything quickly, she was also friendly and upbeat. I highly recommend using Katrina for your insurance needs!

December 2, 2025
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Rated 5 out of 5 stars

Nicole!!

Nicole on the personal lines side is great to work with. She manages multiple policies for my family and I recommend her!!

December 2, 2025
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Rated 5 out of 5 stars

Pat was incredibly helpful today

Pat was incredibly helpful today. She went above and beyond, calling the insurance company immediately after our call and relaying the information back to me immediately after. Prior to Pat, three other agents had transferred me back and forth. Pat knows how to get the job done!

December 1, 2025
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Rated 5 out of 5 stars

Carrie Smith: Why isn't 10-Stars an option?!

TLDR; I have been in the insurance industry for over a decade now, and Carrie Smith is hands down, no competition, the best personal lines insurance agent in the game. Ask for Carrie and tell her Andrew sent you :). No regrets.

I've been with Leavitt Agency, more specifically CARRIE SMITH, for a little over a year now. I originally found Carrie through the Insurance Hub's network of agencies and I couldn't be more thankful that Carrie works at the agency closest to me. Leavitt may have pulled me in with the Insurance Hub brand, but Carrie is ABSOLUTELY what is keeping me there.

Being in the insurance industry myself, I am VERY particular about my policies. Carrie not only listened to all of my questions, but provided the right answers to every single one of them. If she doesn't know the answer on the spot, she will make sure to find the right answer and actually get back to me. Too many agents nowadays are focusing on bringing in new business, and then existing customers get left in the dust. Not with Carrie!!

I send Carrie ALL of my personal lines referrals, and will continue to do so with the confidence knowing that she provides all of my friends and family with the same white-glove VIP level of service.

CARRIE SMITH! CARRIE SMITH! CARRIE SMITH!

November 25, 2024
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Rated 5 out of 5 stars

Professional

Hi - I would like to personally thank Tori Lee for her time this morning. Tori was very knowledgable and she was very helpful. Her professionalism was displayed throughout our call. She took time and shared things to educate me as a policy holder. I was tremendously pleased with Tori's efforts today.

November 24, 2025
Unprompted review

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