Investment Watches Reviews 135

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, knowledge, and friendly service. Consumers highlight the team's passion for watches, deep understanding of the market, and ability to source specific items quickly. People appreciate the professional guidance in selecting the perfect timepiece, with many noting the no-pressure environment. The excellent user experience is another recurring theme. Reviewers find the buying process easy and fun, emphasizing clear communication and timely handling of inquiries. The quality of service, coupled with fair pricing, stands out. Consumers also value the beautiful and spacious shop, further enhancing their overall satisfaction.

Based on these reviews

Rated 5 out of 5 stars
Verified

First time even buying a watch this valuable and online. I am situated in The Netherlands so going over to have a look myself was not an option. First I was a bit sceptical because the service w... See more

Company replied

Rated 5 out of 5 stars
Verified

Pavis and the team were great to work with, very professional and communication was exceptional. I was pleased with the pricing they gave me on both my trade in and my new submariner purchase. Would... See more

Company replied

Rated 5 out of 5 stars
Verified

I bought two watches from investment watches. I'm bought numerous watches over the years and this experience was frankly the first time I felt totally informed and feel like I had all the information... See more

Company replied

Rated 5 out of 5 stars
Verified

Tan provided an amazing experience from start to finish. He helped me source my watch and made the process seamless. Would recommend for anyone looking to get a new watch to speak with Tan.

Company replied

Rated 5 out of 5 stars
Verified

Steve and the team did an amazing job in supporting my new investment! Great recommendations and options to choose from. Quick turn around on order and price was on point. Look forward to working with... See more

Company replied

Rated 5 out of 5 stars
Verified

I become a really big fan of investment watches these guys are amazing like always they help me with my dream watches and they always give me the best deals on town. I really high recommend investment... See more

Company replied

Rated 5 out of 5 stars
Verified

Really enjoyed working with everyone! Came to the store after looking online so I had an idea of what I wanted (and could afford). They came up with a variety of options and I chose the best option... See more

Company replied

Rated 5 out of 5 stars
Verified

This is my 2nd purchase with Investment Watches! Jonas and his team are the absolute best in the business and I highly recommend you shop around and you will see - no one beats their pricing. You will... See more

Company replied

Rated 5 out of 5 stars
Verified

I’m so thankful for have found Investment Watches. Steven was so kind and knowledgeable. He helped guide me with the purchase of a special gift. I went in with very little knowledge and left with an a... See more

Company replied

Rated 5 out of 5 stars
Verified

Steven and Jonas are both extremely knowledgeable and friendly and a pleasure to work with. Clear communication and a smooth process from A to Z. This was my first transaction with them, but definitel... See more

Company replied

Rated 5 out of 5 stars
Verified

As a long time watch collector I was thrilled to see the new Investment Watches open in my neighborhood. I paid a visit to their beautiful shop and Steven showed me an amazing hard to find watch. I h... See more

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Rated 5 out of 5 stars
Verified

My experience with Investment Watches and Steve directly, was outstanding. The facility is first class and the professionalism of the team makes a difference. We were educated and pampered. To have... See more

Company replied

Rated 5 out of 5 stars
Verified

I walked in knowing what I wanted, Jasper took that information to bring out everything that lined up. He steered me towards a timepiece I hadn’t thought about before and I love it! Easy to work with... See more

Company replied

Rated 5 out of 5 stars
Verified

I had my Seamaster in for service and the team at Investment Watches made it an absolute pleasure. Communication was clear and the price was fair. Their space is beautiful and definitely worth a vi... See more

Company replied

Rated 5 out of 5 stars
Verified

Looking to celebrate a business deal on short notice. Steven sourced exactly what I wanted at a great price and delivered 4 days earlier than required. Love the service and quality these guys deliver.... See more

Company replied

Rated 5 out of 5 stars
Verified

Very professional and easy to do business. They answered all of my questions and quickly sent a video of the watch I was inquiring about. Everything was handled in a timely manner and shipping excee... See more

Company replied

Rated 5 out of 5 stars

Had an excellent experience in their shop. I was looking to trade-up and receive some money on a couple pieces I owned. Jonas was great. He stayed well after their hours of operation and showed me all... See more

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Rated 5 out of 5 stars
Verified

Jesper was great to work with on my watch selection. He responded quickly to text messages and was patient during the process. I had a lot of questions and he answered them all clearly so that I could... See more

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Rated 5 out of 5 stars
Verified

Don’t go anywhere else - these guys are the best!! Professional and they have some amazing timepieces

Company replied

Rated 5 out of 5 stars

I came in to only "look." I ended up purchasing my dream watch, the Pepsi Rolex. The watch was competitively priced to 47th Street in NYC. Jonas and Steven were great. I had a mechanical issue with t... See more

Company replied

Rated 5 out of 5 stars
Verified

Steve is a great watch consultant. He gives plenty of opinion but also listens to what you are thinking. They are super helpful with teaching and their stock is unparalleled.

Company replied

Rated 5 out of 5 stars
Verified

There was a very good selection of Rolex watchesto choose from. Steven walked me through the process of the sale and the arrival of my watch. It ended up being a very easy process from start to finis... See more

Company replied

Rated 5 out of 5 stars
Verified

I was interested in a specific Rolex, and Jonas was able to source my desired production year and condition very quickly. The service and communication was outstanding. The team here has a passion for... See more

Company replied

Rated 5 out of 5 stars
Verified

Super easy to work with. Very responsive. Answered every question I had and even sent video going into detail about the watch to make sure every concern was addressed.

Company replied

Rated 5 out of 5 stars
Verified

Steven and Jonas made the watch buying experience both easy and fun. Watches are a weird and complicated ecosystem and I was skeptical but these guys were consummate professionals. I’ll definitely go... See more

Company replied

Rated 5 out of 5 stars
Verified

It was my first experience with investment watch and the truth is I was very satisfied, Steven, Jonas and Mario the best of the best, I recommend them 100% and I hope it is the first of many deals...... See more

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Rated 5 out of 5 stars
Verified

Thank you for a great experience. Jesper was awesome and provided valuable information about my watch purchase. I will be shopping again with IW team.

Company replied

Rated 5 out of 5 stars
Verified

Steven was great to work with! Very knowledgeable and made the experience seamless. I will definitely be back and would gladly recommend them to anyone.

Company replied

Rated 5 out of 5 stars
Verified

I've purchased several luxury watches from authorized dealers in the past, and this was my first purchase of a pre-owned luxury timepiece. Condition of the watch was above & beyond what I was expecti... See more

Company replied

Rated 5 out of 5 stars
Verified

Jesper always a pleasure to deal with just bought 2nd Rolex from Investment Watches. Shipping overnight and packaged beautifully!

Company replied

Rated 5 out of 5 stars
Verified

This is my second purchase from Investment Watches. I had my eye on a particular Patek and Jonas and his team were able to quickly source the perfect one. Highly recommend IW, great team and reach.

Company replied

Rated 5 out of 5 stars

It was a great purchased! I will definitely buy again soon! My accessories are really beautiful.

Company replied

Rated 5 out of 5 stars
Verified

Very professional and keep you updated on the purchase. I did not want to go through Ebay or or even other Google sites because you don't allways know who you are dealing with. Also live close to Aust... See more

Company replied

Rated 5 out of 5 stars
Verified

The team at IW is second to none. Very informative about the industry, fair priced and communicative throughout the buying process. Thank you!

Company replied

Rated 5 out of 5 stars
Verified

What an amazing experience! Steven and Jonas took the time to show me all sorts of amazing watches. I ended up purchasing a beautiful Daytona and then trading in a couple of my watches for a Hulk. It’... See more

Company replied

Rated 5 out of 5 stars
Verified

Nice, knowledgeable staff, that makes you feel good doing business with Investment Watches.

Company replied

Rated 5 out of 5 stars
Verified

Always a great experience. The team at IW is incredibly knowledgeable and always has very fair pricing. Looking forward to the next purchase with them in the future.

Company replied

Rated 5 out of 5 stars
Verified

Amazing like always❤️❤️❤️❤️ Steve always take care of me. Mario amazing guy as well. I highly recommend investment watches

Company replied

Rated 5 out of 5 stars

Absolutely 1st class service, can’t imagine doing business anywhere else. Well done gents!

Company replied

Rated 5 out of 5 stars
Verified

Jesper and the management team made my buying experience positive and easy!! They are true professionals!! I would give 10 stars if I could

Company replied

Rated 5 out of 5 stars
Verified

Jesper was very professional and made sure I found just the perfect watch. Many thanks to Jesper and Jonas.

Company replied

Rated 5 out of 5 stars
Verified

The team at IW is top notch. Super responsive and knowledgeable, which should be of paramount concern when

Company replied

Rated 5 out of 5 stars
Verified

I've used their appraisal and safety deposit box services. Both are exceptional. The team is fantastic.

Company replied

Rated 5 out of 5 stars
Verified

Jesper was incredibly knowledgeable and transparent while discussing options for selling my watch. I appreciated his honesty and professionalism, and I’ll definitely return once I decide which option... See more

Company replied

Rated 5 out of 5 stars
Verified

Wonderful, helpful staff. I had a great experience doing business here. Fine watches and quality service.

Company replied

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Company details

  1. #8 of 44 best companies in Watch Store
  2. #2 of 21 best companies in Investment Company
  3. #9 of 58 best companies in Investment Service
  4. #3 of 9 best companies in Jewelry Buyer
  5. #10 of 133 best companies in Jewelry Store
  6. #2 of 2 best companies in Watch Repair Service

Written by the company

The safest place to buy, sell and invest in luxury watches. At Investment Watches, we are dedicated to curating and facilitating extraordinary opportunities within the world of collectables. Our mission is to empower individuals and institutions to build and diversify their wealth portfolios while indulging in the joy of collecting. We achieve this by leveraging our expertise, innovation, and commitment to providing secure, transparent, and accessible solutions in the ever-evolving landscape of rare and cherished assets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

135 reviews

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Rated 5 out of 5 stars
Verified

Great service

Great service. I’ve got a great watch.

December 2, 2025
Investment Watches logo

Reply from Investment Watches

We’re thrilled to hear you had a great experience and that you’re happy with your new watch. Enjoy it in good health, and if you ever need anything, whether it’s an upgrade, a second piece, or just some advice, we’re always here to help.

Rated 5 out of 5 stars
Verified

First time even buying a watch this…

First time even buying a watch this valuable and online.
I am situated in The Netherlands so going over to have a look myself was not an option. First I was a bit sceptical because the service was that great, staff being very honest about the watch and an amazing pricing..

Communication was direct and fast, negotiation was excellent, shipment and insurance was included in the price and took just a day.
The watch was received just as explained and looks amazing.

All in all, If you are in doubt or sceptical like I was before buying from Investment Watches, do not hesitate, it is going to be worth your while!

November 26, 2025
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Reply from Investment Watches

Thank you so much for sharing this experience, especially on such an important first purchase. We understand the trust it takes to buy a valuable watch online, especially from abroad, and we’re truly glad our team could make the process feel smooth and transparent from start to finish.

Enjoy the watch in great health!

Rated 5 out of 5 stars
Verified

Don’t go anywhere else

Don’t go anywhere else - these guys are the best!! Professional and they have some amazing timepieces

December 1, 2025
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Reply from Investment Watches

Thank you so much for the fantastic review! We truly appreciate the trust. Our team works hard to offer a professional experience and we’re always excited to share some incredible timepieces. Looking forward to helping you again soon!

Rated 5 out of 5 stars
Verified

Pavis and the team were great to work…

Pavis and the team were great to work with, very professional and communication was exceptional. I was pleased with the pricing they gave me on both my trade in and my new submariner purchase. Would highly recommend Investment Watches to anyone looking to purchase a grey market Rolex. I will definitely be a repeat customer.

November 21, 2025
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Reply from Investment Watches

Thank you so much for the kind words and for trusting us with both your trade-in and your new Submariner purchase, it looks great on you already.

Pavis and the team really enjoyed working with you, and we’re thrilled to hear the experience, communication, and pricing all hit the mark. Looking forward to welcoming you back as a repeat customer!

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Rated 5 out of 5 stars
Verified

Quick Response and fast shipping

Quick Response and fast shipping. Would buy again from them!

November 24, 2025
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Reply from Investment Watches

We’re glad you had a quick and smooth experience with us, and we truly appreciate your trust. We’d be happy to help you again anytime you’re looking for your next watch or accessories!

Rated 5 out of 5 stars

I Love it here

I Love it here. Kudos 🎉 to the brains behind this project.

November 4, 2025
Unprompted review
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Reply from Investment Watches

Thank you so much for the amazing feedback! We’re thrilled to hear you love it here. Huge appreciation from our entire team .

Rated 5 out of 5 stars
Verified

Amazing and Seamless Experience

Tan provided an amazing experience from start to finish. He helped me source my watch and made the process seamless. Would recommend for anyone looking to get a new watch to speak with Tan.

November 21, 2025
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Reply from Investment Watches

Thank you so much for the kind words! Tan is a fantastic part of our team, and we’re glad he made your experience smooth from start to finish. Enjoy the new piece, and don’t hesitate to reach out anytime, we’re always here to help.

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Rated 5 out of 5 stars

It was a great purchased

It was a great purchased! I will definitely buy again soon! My accessories are really beautiful.

November 14, 2025
Unprompted review
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Reply from Investment Watches

Thank you so much for your kind words! We’re thrilled to hear you love your accessories and had a great experience with your purchase. It was a pleasure doing business with you, and we’ll be excited to help you find something special again!

Rated 5 out of 5 stars
Verified

Great Experience!

Nice, knowledgeable staff, that makes you feel good doing business with Investment Watches.

November 10, 2025
Investment Watches logo

Reply from Investment Watches

Thank you so much for the kind words!

We’re thrilled to hear our team made you feel good and confident doing business with us. That’s exactly the experience we aim to create for every client.

We truly appreciate your trust in Investment Watches and look forward to helping you again in the future.

Rated 5 out of 5 stars
Verified

Amazing experience

Amazing experience, great price and fast!

November 17, 2025
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Reply from Investment Watches

Thank you so much for the kind words! We’re thrilled to hear you had an amazing experience and felt good about the price and speed. That’s exactly what we aim for on every purchase.

Rated 5 out of 5 stars
Verified

All as promised.

Said, did and delivered. Thank you!

November 5, 2025
Investment Watches logo

Reply from Investment Watches

We’re really glad we could do exactly what we said and deliver for you.
If you ever need anything in the future questions or a new piece for the collection, we’re always here to help.

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Rated 5 out of 5 stars
Verified

I bought two watches from investment…

I bought two watches from investment watches. I'm bought numerous watches over the years and this experience was frankly the first time I felt totally informed and feel like I had all the information I needed to make a buying decision. I highly recommend them.

November 4, 2025
Investment Watches logo

Reply from Investment Watches

Thank you so much for trusting us with two watches! We’re all about clear, transparent info so you can buy with confidence. Thrilled you felt fully informed—enjoy the new pieces, and we’re here anytime.

Rated 5 out of 5 stars
Verified

Really enjoyed working with everyone

Really enjoyed working with everyone! Came to the store after looking online so I had an idea of what I wanted (and could afford). They came up with a variety of options and I chose the best option for my preferences.
The process was easy and very enjoyable.

November 11, 2025
Investment Watches logo

Reply from Investment Watches

Thank you so much for the kind words. It was a pleasure having you in the store. I’m glad we could line up the right options for your preferences and budget. We want the process to feel easy and enjoyable every time, so it means a lot to hear this. Enjoy the new piece and you are always welcome back.

Rated 5 out of 5 stars
Verified

Great selection

Great selection, great prices!

November 10, 2025
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Reply from Investment Watches

Thank you for the 5 stars. Grateful you enjoyed the selection and pricing. We appreciate the support and look forward to helping you again.

Rated 5 out of 5 stars
Verified

Jesper was very professional and made…

Jesper was very professional and made sure I found just the perfect watch. Many thanks to Jesper and Jonas.

November 4, 2025
Investment Watches logo

Reply from Investment Watches

Thank you for the kind words! We’re thrilled to hear Jesper helped you find the perfect watch. It was a pleasure assisting you, and we truly appreciate your trust. Enjoy your new timepiece, and we look forward to seeing you again!

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Rated 5 out of 5 stars
Verified

Quick to respond and support with new recommendations

Steve and the team did an amazing job in supporting my new investment! Great recommendations and options to choose from. Quick turn around on order and price was on point. Look forward to working with them in the future!

October 29, 2025
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Reply from Investment Watches

Thank you so much for the fantastic review! Steve and the team will be thrilled to hear this. We’re glad the recommendations, options, and quick turnaround hit the mark—and that the price felt right. If we can help source your next piece or support your collection in any way, we’re here. We look forward to working with you again!

Rated 5 out of 5 stars
Verified

Jesper was a great help!

Jesper was incredibly knowledgeable and transparent while discussing options for selling my watch. I appreciated his honesty and professionalism, and I’ll definitely return once I decide which option works best for me.

October 30, 2025
Investment Watches logo

Reply from Investment Watches

Thank you so much for the wonderful review! On behalf of Jesper and the entire Investment Watches team, we’re glad the conversation felt transparent and helpful. Whenever you’re ready, whether it’s selling outright, consigning, or exploring a trade, we’ll make the process seamless and on your terms. We appreciate your trust and look forward to welcoming you back soon.

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