The dress arrived timely which is great. For the most part it fits good. Unfortunately it doesn't exactly fit for longer torso women, and my breasts are slightly exposed. I am in the process of l... See more
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Review summary
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Based on these reviews
Company details
- #4 of 4 best companies in Dance Store
- #21 of 46 best companies in Activewear Store
Information provided by various external sources
Stand out like you're the only one on the floor - Jeravae
Contact info
17 E Kansas St Suite 100 , 64068, Liberty, United States
- 816-439-6009
- sales@jeravae.com
- jeravae.com
Replied to 42% of negative reviews
Typically replies within 1 month
I've been a loyal Jeravae customer for…
I've been a loyal Jeravae customer for a couple of years now. Their customer service is very responsive, and they always ship quickly. I absolutely love the dresses I've purchased—they are both beautiful and high-quality. I will definitely continue to be a customer!
You purposefully make it difficult to…
You purposefully make it difficult to easily return anything. You force customers to request a return in writing to get approval so you can actually return something and then nail them for a 15% restocking fee. I will never order from you again. Too complicated and difficult.
Love Jeravae!
Product just as described, amazing ship time. Would definitely buy from them again. I've made 2 purchases just in the last month!
Purchased a practice dress and it was…
Purchased a practice dress and it was well made and fit perfectly. I will definitely be ordering more!
Helpful Staff
Olivia was a great help in picking out a Latin shirt for my upcoming competition. It was shipped and arrived in a timely manner and looks fantastic!
The excellent communication regarding…
The excellent communication regarding order changes and expectations for arrival. The people I have spoken to or texted with are professional helpful and kind.
Quick service and a lovely dress.
Great products and price
I've ordered multiple times and all the competition dresses and practice dancewear have been true to size and great quality.
Beautiful ballroom practice dress
The ballroom practice dress I bought was beautiful and well made. Shipping was fast too.
Outstanding customer service and…
Outstanding customer service and product quality! Thank you!
It took over 6 weeks for the dress to…
It took over 6 weeks for the dress to arrive. The design did not match the images and had a lot more material the bottom of the skirt making dancing awkward both for weight and flow.
Order number 1325906
Order number 1325906
I will never order from this company again!
After three months, emails asking for an update, and no produce received, I asked for a refund.
I got my refund less a restocking fee, which is odd since they never had the product in stock to sell me in the first place, so why was I getting charged a restocking fee?
I’ve let all of my dance friends and dance studios know of my experience!
Prompt deliveries even oversea
Prompt deliveries even oversea. Very good comunication via email. Happy to shop here.
I ordered a ballroom dance practice…
I ordered a ballroom dance practice skirt…my delivery was timely. I love the fit & the length is perfect-for extended movements. I will definitely be a return customer.
Great customer service
Great customer service, really appreciate the timely communication regarding orders
Lost package
I ordered a dress from Jeravea, and paid upfront, as is ususal. Unfortunately, through no fault of Jeravea the package was delivered by UPS to a wrong address. That being said, Jeravea held my purchase hostage until such time as they had sorted the matter out with UPS which I think is grossly unfair. I feel they should have sent me a replacement dress immediately and sorted out their problem with the carrier. This customer service action makes me refrain from ordering from them ever again.
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