It was easy to search and find the products that I wanted and purchased. However, some items wouldn't drop into my bag. I reached out to customer service ( via email only) for assistance and it was di... See more
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300 Castle Rd, 07094, Secaucus, United States
Replied to 92% of negative reviews
Typically replies within 48 hours
Your product is what you say it is. I’m very happy to use it and the prices are great and I also like the fact that you give free gifts to your customers.
Highly disappointed with the shipping process. Took more than 8+ days for Two of my items to arrive.
I received a bronzer duo instead of a coffee shop palette!!!
I love my Juvias Place products good quality at a affordable price thank you Juvias Place 🥰
i placed my order dec 2 my order hasn’t been processed yet and today is dec 9
i ordered on dec 1 and haven’t had an update yet.
Follow up from my previous review So after emailing the team regarding a lost order huge order my black Friday hall I got nowhere with the Bot at the contact us link I did grt a re a ponce from a Mari that said look around outside if nothing email back( NOWHERE) SOVI went to IG and FB WELL I got a response on FB and she asked for details and Pics I only had one item it came in an envelope so I sent the pic and my order number and she replied she will replace the order!!!! I'M SO HAPPY she made my DAY!! THE CUSTOMER SERVICE WAS OUTSTSNDING NO BOTS AND A FIX WITHOUT ILL GET BACK TO YOU IT WAS DONE WITH A FEW EMAILS EXCELLENT!! I HAVE BEEN A CUSTOMER FOR YEARS AND WILL CONTINUE TO!!! THANKYOU JUVIA'S PLACE FB TEAM!!!!
Fast shipping, I love my new pallet. Glad I was able to support a Nigerian owned brand❤️
I am so in love with my eyeshadow palette. The colors are amazing and so pretty.
I love your products without a doubt. Your shipping is terrible! Two years ago, over $100 in products were purchased and they got lost in shipping. I contacted your company and customer support pretty said "Oh well, we can't do anything about it once it ships.Now, I always order less than $100 in products bc I can't afford to just lose money.
Delayed shipment and no updates in regards to expected delivery date.
I asked for months for the color I purchased and they never have it in stock
The sale price was amazing. However the shipping and tracking can be much better.
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