Keystone Puppies Reviews 1,720

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They consistently praise the staff's professionalism and the breeders' caring attitude, noting how easy and pleasant the entire process was. Consumers appreciate the breeders' transparency, the well-maintained facilities, and the evident love and care given to the puppies. People also highlight the excellent communication and support received throughout their experience. Customers are particularly satisfied with the health, temperament, and overall quality of the puppies. Many report that their new furry family members are well-adjusted, energetic, and a perfect fit for their homes. The user experience, from initial inquiry to puppy pick-up, is described as smooth and reassuring. Consumers also appreciate the readily available information and the breeders' willingness to answer questions and provide helpful advice.

Based on these reviews

Rated 5 out of 5 stars
Verified

Breeder facility is excellent. Great communication. Asked questions of us but not too many. Pups clearly well taken care of. Just one litter so not mass producing them. They are keeping one pup from t... See more

Rated 5 out of 5 stars
Verified

Interacting with the breeder was easy and they were very accommodating. The entire litter appeared to be sweet and calm. My puppy that is now six months old is calm, smart and healthy. The perfect co... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been looking for a dog for two years (just needed to convince my husband!) and always came back to keystone. Their website was very well managed, updated weekly with puppies and those who found... See more

Rated 5 out of 5 stars
Redirected

Our family had a fantastic experience buying our two (2) Havapoo from Andrew at Starlite Acres. Andrew's love for the puppies is clearly seen thru his interactions with the puppies and the cleanline... See more

Company replied

Rated 4 out of 5 stars
Verified

Keystone Puppies was great except when I brought my puppy home she had fleas all over her including on her face. Luckily a flea bath and some flee medicine did the trick and I discovered them in the b... See more

Rated 5 out of 5 stars
Verified

The website was easy to use. The information up to date and beautifully presented. The breeder info. made it easy to contact them and they were very prompt returning my calls. The puppy was well c... See more

Company replied

Rated 5 out of 5 stars

My experience with Mr. Gideon Fisher was excellent. Becca, a cavapoo, dob 3/4/2025. Becca was in good health .However, there were two concerning things: Becca had degenerative Myelopathy, and she was... See more

Rated 5 out of 5 stars
Verified

Andrew Beiler was helpful, cordial, and understanding with some of the questions and requests I and my family had. Obtaining Captain, who is now Captain Cody, was such a pleasant experience. The puppi... See more

Company replied

Rated 5 out of 5 stars
Verified

I am very pleased with my experience with Keystone puppies. The Cavapoo puppy we received from Jacob, is ever so sweet, smart and healthy. She is an adorable, outgoing, confident pup whom we are so g... See more

Company replied

Rated 5 out of 5 stars
Verified

My husband surprised me with one of Emmanuel Huyer’s puppies back in 2022. We just have purchased another puppy on Sept 6, 2025. I would HIGHLY recommend! They are both super healthy and we get compli... See more

Rated 5 out of 5 stars

I was very impressed with this service. The search function worked perfectly, and contacting the breeder was straightforward. Most importantly, the site's listings were reliably updated, so I never ha... See more

Company replied

Rated 5 out of 5 stars
Verified

The overall experience was very positive. The breeder Omar, answered all of our questions while also providing helpful advice. He also introduced us to the mother and allowed us to interact with her.... See more

Rated 3 out of 5 stars
Verified

Purchase went well, but the puppy was very skinny. He was also sick with an ear mite infection and a upper respiratory infection. He is on medication for his ears for 21 days and antibiotics for 10 d... See more

Rated 5 out of 5 stars
Verified

I worked with Liz in Bird In the Hand PA and she was incredible working with us to get our new rottie pup. I find Keystone Puppies to be extremely reliable and dependable and would recommend them to... See more

Rated 5 out of 5 stars
Verified

I wanted to get our puppy from a breeder that was concerned ethically about how the puppies and dogs are treated and taken care of. I felt Keystone Puppies gave me that opportunity. The breeder and... See more

Company replied

Rated 5 out of 5 stars
Verified

My puppy is doing very well he is almost 100 percent potty trained he has adjusted very well to my grand kids and the rest of my family He is very smart and loves to play with my grand kids it was a... See more

Rated 5 out of 5 stars
Verified

Bella is such a beautiful puppy, and she fits right in with our other 3 year old Shepard. They’ve become best friends, and we love watching them interact with each other. Things at our home couldn’t b... See more

Rated 5 out of 5 stars
Verified

Our pup's breeder, Andrew Beiler, was very professional and personable. The kennels were very professionally set up and you can tell he really cares for and about his animals. We are so happy with ou... See more

Company replied

Rated 5 out of 5 stars

I met the whole family and they were the nicest people you could imagine. The kennel area was well maintained and clean. The puppies were energetic and playful. It was a great experience and I would h... See more

Rated 5 out of 5 stars
Verified

Keystone was very fast at replying to my calls and made it possible for me to come in within a few days to see the litter. The puppies were all very well socialized, healthy (and adorable). Our Cockap... See more

Company replied

Rated 5 out of 5 stars
Verified

I found my perfect little companion, Princess, through Keystone Puppies—and the name says it all. She’s a total sweetheart and has brought so much love and joy into my life. The process was smooth,... See more

Company replied

Rated 5 out of 5 stars
Verified

Keystone Puppies was wonderful to work with! They responded quickly to my initial inquiry and made the subsequent process of purchasing a puppy very easy. I went to the breeder directly to pick her up... See more

Company replied

Rated 5 out of 5 stars
Verified

The process was very organized and organic. We drove about 5 or 6 hours to the farm and we were able to meet 3 from the litter and to see the mom & dad which was very important to us. It was a nice... See more

Rated 3 out of 5 stars

We drove 4 1/2 hours to pick up our puppy. We received a dirty smelly dog. We bathed her twice to get rid of the odor. I brought her within a week to the vet and she had a double ear infection and par... See more

Rated 5 out of 5 stars
Verified

Our puppy came from a home breeder where the pups all get lots of attention. It was clean and not over crowded. The breeder was professional yet friendly, and was very easy to communicate with to make... See more

Rated 4 out of 5 stars

Breeder self vaccinates puppies. Please make sure to get a vet stamp on all vaccines administered. I had to pay for all vaccinations once I got my puppy because the other vaccines weren’t signed by a... See more

Rated 5 out of 5 stars
Verified

Information was easily found on website. Navigation easy. Our breeder was helpful and we got to meet her litter mates as well as a second set of pups. Clean and welcoming. We love our pup. She is ful... See more

Company replied

Rated 5 out of 5 stars
Verified

Very nice and welcoming, very attentive, professional. Loved the welcome committee!! When you enter the driveway, 2 dogs meet you and guide you in.

Company replied

Rated 3 out of 5 stars
Verified

I did not see the kennel where the puppy was born. No real description of the parents. The shot record certificate did not seem professional, however our vet did accept it. We are however please... See more

Rated 5 out of 5 stars
Verified

Easy to find our puppy. He is a low shedder and has a fun little personality. Papers were available and updated vaccination/vet records as well.

Rated 5 out of 5 stars
Verified

I had a great experience when I found my puppy Rocket. The breeders were very nice, and made the transaction very easy. I love my little fur baby. He is doing very well and everyone tells me he's spoi... See more

Rated 5 out of 5 stars
Verified

John was was prompt in his response. He was really nice and welcoming when I arrived. And let me play in the yard with the pup before purchasing. John was very informative on the shots and home care.

Rated 5 out of 5 stars
Verified

The breeder was so nice and we got to meet the puppy's father and grandmother who were both very sweet also. The vet said she was in perfect health and was well taken care of. I would highly recommend... See more

Company replied

Rated 5 out of 5 stars
Verified

Our little pup is such a joy. Very loving and playful puppy. The process to purchase was very easy, thank you.

Rated 5 out of 5 stars

Easy communication and a wonderful experience! The puppy I got is absolutely perfect — she’s my little angel. I’m very appreciative that I used this website. Highly recommended!

Rated 5 out of 5 stars
Verified

Raymond was polite and helpful in making our decision. We love the dog , she’s so sweet and very smart!

Rated 3 out of 5 stars
Verified

I did receive my puppy as promised, but I want to share some important concerns for future buyers. The breeder declined to show me the parents or the facility, which reduced my confidence in the condi... See more

Rated 5 out of 5 stars
Verified

Christ & Mary King far outseeded our expectations. Mary is a wonderful person & can tell she really takes good care of her puppies. I wouldnt hesitate to buy another puppy off of them.

Rated 5 out of 5 stars

We were very impressed when we drove an hour from Delaware to adapt our new puppy Shay(now known as Nina). Linda Glick and her children were very warm and friendly make our time there very pleasant. T... See more

Rated 5 out of 5 stars
Verified

My doggy from Keystone puppies Levi especially is the most magnificent dog I’ve ever met. She is pure love, pure beauty. Everyone wants to stop and take a picture of her. She is a superstar. Her hair... See more

Rated 5 out of 5 stars
Verified

We received a puppy from our breeder and an accident happened with said puppy and the breeder was quick to help out to get us a new puppy. I highly recommend Keystone puppies. 10 out of 10 would go ba... See more

Rated 5 out of 5 stars
Verified

We had a great experience with the breeder. They were friendly, responsive, and clearly care about their pups. After bringing our Bichpoo home, we had genetic testing done through Banfield, and everyt... See more

Rated 5 out of 5 stars
Verified

Our entire experience with Keystone Puppies was wonderful. Everyone we interacted with was incredibly kind, responsive, and welcoming from start to finish. We felt supported throughout the process and... See more

Rated 5 out of 5 stars

John responded quickly and was incredibly kind and welcoming when I arrived. He even let me spend some time playing with the pup before making my purchase. He was very knowledgeable and took the time... See more

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Company details

  1. #6 of 74 best companies in Pet Store

Written by the company

Keystone Puppies was created for potential caring pet owners to have a credible, safe place to find their fur-ever friend. Our passion is to have a working relationship with reputable breeders who not only raise healthy puppies but who are committed to giving adequate socialization which in return will help make the transition to your home a smooth one. To reach this goal, we offer incentivized programs to our breeders who go above and beyond what the state laws require — breeders that provide extended health guarantees for their puppies and are open to continually look at implementing better breeding practices.

Accredited Breeder Program

Written by the company

We're committed to our Customers!
Ask for more information about our Keystone Accredited Breeders program! The breeders who are accredited will have a gold accreditation symbol under their name. Rest assured that when searching for your new family member that on our website, you will never be scammed or deal with puppy mills. Each & every puppy on our site has been seen, handled and photographed at the home where the puppy was born & raised. We strive to work with the best breeders, who breed the best puppies and we aspire to give the best Customer Service so that you can have the best experience!

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars
Verified

The process of getting her was seamless…

The process of getting her was seamless and the breeder was very accommodating. Unfortunately, our puppy was sick with Giardia and Coccidia which we found out about two days after she was home. It has been a long process of treating her medically and our other dog and intensive house cleaning but she is well worth it!

December 5, 2025
Rated 5 out of 5 stars
Verified

my magnificent dog from Levi

My doggy from Keystone puppies Levi especially is the most magnificent dog I’ve ever met. She is pure love, pure beauty. Everyone wants to stop and take a picture of her. She is a superstar. Her hair is as soft as a springer spaniel and her personality is as pure love What a fabulous breeder and Levi was wonderful to work with.

December 5, 2025
Rated 3 out of 5 stars
Verified

Concerns

I did receive my puppy as promised, but I want to share some important concerns for future buyers. The breeder declined to show me the parents or the facility, which reduced my confidence in the conditions the puppies are raised in. Additionally, the puppy was handed to us smelling strongly of urine and feces, suggesting she had not been cleaned before pickup. I encourage improvements in transparency and animal care.

November 29, 2025
Rated 5 out of 5 stars
Verified

Our entire experience with Keystone…

Our entire experience with Keystone Puppies was wonderful. Everyone we interacted with was incredibly kind, responsive, and welcoming from start to finish. We felt supported throughout the process and truly appreciated how attentive and caring they were. We are completely in love with our puppy and couldn’t be happier. We would highly recommend Keystone Puppies to anyone looking to welcome a new furry family member into their home.

November 26, 2025
Rated 5 out of 5 stars
Verified

Recommend!

I have been looking for a dog for two years (just needed to convince my husband!) and always came back to keystone. Their website was very well managed, updated weekly with puppies and those who found a home were marked quickly. I had asked around and heard positive feedback as well. Once I got the go ahead, I was able to call and schedule pick up that week. The owner was very communicative and thorough. Our puppy is perfect and has gotten clear bill of health from our vet. VERY happy!

November 26, 2025
Rated 1 out of 5 stars

It’s a scam if you have to send any money first and can’t go pick up the puppy in person

I ask could I come to the actual location and pick up the puppy and the answer was no so it’s a scam

November 28, 2025
Unprompted review
Keystone Puppies logo

Reply from Keystone Puppies

Thank you for your feedback. We want to clarify that Keystone Puppies is not a breeder and does not house puppies at a central location. All puppies remain with their breeders, and all families pick up their puppy directly from the breeder’s home unless the puppy is being shipped.

Our photographers visit every breeder in person and take every photo on our website, which ensures that the puppies are real and accurately represented.

Regarding deposits: breeders only request a deposit if you want them to hold a puppy for you. Otherwise, you are welcome to pay in cash at pickup when you meet the breeder and the puppy in person.

We’re happy to help connect you directly with any breeder and answer any questions to make the process transparent and comfortable.

Rated 5 out of 5 stars
Verified

Calm, Smart and Healthy

Interacting with the breeder was easy and they were very accommodating. The entire litter appeared to be sweet and calm. My puppy that is now six months old is calm, smart and healthy.
The perfect companion, well worth the drive from Virginia to Pennsylvania. Thank you.

July 9, 2025
Keystone Puppies logo

Reply from Keystone Puppies

Thank you for your kind review! It's wonderful to know that your puppy has grown into a calm, smart, and healthy 6-month-old as that's what we love to hear! Thank you for trusting Keystone Puppies. We wish you and your buddy many happy years together!

Rated 5 out of 5 stars
Verified

Our families first Dog

Breeder facility is excellent. Great communication. Asked questions of us but not too many. Pups clearly well taken care of. Just one litter so not mass producing them. They are keeping one pup from the litter. Very caring and compassionate. A+

November 26, 2025
Rated 5 out of 5 stars
Verified

The whole process was the best

The website was easy to use. The information up to date and beautifully presented. The breeder info. made it easy to contact them and they were very prompt returning my calls.
The puppy was well cared for and in excellent health.
So easy to do busy in this manner.

November 26, 2025
Keystone Puppies logo

Reply from Keystone Puppies

Thank you so much for your wonderful review! We are thrilled to hear that the process felt easy and smooth for you. We work hard to keep our breeder information clear and up-to-date, so it means a lot to know it helped you connect quickly and confidently. Thank you for trusting Keystone Puppies! We hope your new little one brings you endless joy!

Rated 5 out of 5 stars

I was very impressed with this service

I was very impressed with this service. The search function worked perfectly, and contacting the breeder was straightforward. Most importantly, the site's listings were reliably updated, so I never had the disappointing experience of inquiring about a puppy that was already sold. A trustworthy and efficient platform!

September 2, 2025
Unprompted review
Keystone Puppies logo

Reply from Keystone Puppies

Thank you so much for the review Richard! We are so happy to hear that your experience was smooth and the process was easy. We are glad that you found our site trustworthy and efficient, and we hope your new puppy brings you so much joy!

Rated 5 out of 5 stars
Redirected

Our family had a fantastic experience…

Our family had a fantastic experience buying our two (2) Havapoo from Andrew at Starlite Acres. Andrew's love for the puppies is clearly seen thru his interactions with the puppies and the cleanliness of the dogs & his facility. If your considering adding to your family, do not hesitate to buy your next pup from Andrew and his family.
- the Arnold family

November 12, 2025
Unprompted review
Keystone Puppies logo

Reply from Keystone Puppies

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that your family had such a positive visit with Andrew. His love for the puppies and the care he puts into maintaining a clean, happy environment truly shows, and it means a lot to hear that reflected in your adoption of your two Havapoo puppies.
We appreciate your kind words and your recommendation. Wishing you and your new pups so many fun memories ahead!

Rated 5 out of 5 stars
Verified

Very nice and welcoming

Very nice and welcoming, very attentive, professional. Loved the welcome committee!! When you enter the driveway, 2 dogs meet you and guide you in.

November 13, 2025
Keystone Puppies logo

Reply from Keystone Puppies

Thank you so much for the kind words! We're thrilled to hear you had such a welcoming experience. We appreciate you taking the time to share your experience and are glad you felt well taken care of!

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