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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently express high satisfaction with the quality of the products. Many consumers have noted significant improvements in their dogs' digestion, energy levels, and coat health after switching to this brand. People appreciate that the food contains real animal protein and pre- and probiotics, highlighting the company's commitment to using high-quality ingredients. Consumers also value the convenience of the service, particularly the easy and fast delivery. Several reviewers mention excellent customer service, noting the responsiveness and helpfulness of the staff. Many reviewers report that even picky eaters enjoy the food, with some specifically praising the freeze-dried nuggets. Overall, consumers are happy with the product and the positive impact it has on their dogs' health and well-being.

Based on these reviews

Rated 5 out of 5 stars
Verified

My dogs LOVE this food. My heavy allergy dog has improved since switching from a hypoallergenic prescription dog food to Kismet - this will not be the case all the time, but has worked well for her. I... See more

Company replied

Rated 5 out of 5 stars

Scrappy is 7 years old and has been a picky eater ever since we adopted him. Before Kismet, we had to change up his food every 3 months, but he’s been enjoying Kismet for over a year now and still can... See more

Company replied

Rated 5 out of 5 stars
Invited

First and most, you are not pushing me to subscribe, I can order whenever I got the bag almost empty. Second: you always reply to my emails,, Third: my dog used to itching badly,, didn't s... See more

Company replied

Rated 5 out of 5 stars

my dog is actually eating now! maybe it's the freeze dried "nugs" but Roscoe is actually eating his dinner without looking at me like I've served him gruel.

Company replied

Rated 3 out of 5 stars
Verified

I ended up ordering two great big bags and then plus I got my regular bag of dog food. I wish someone would’ve said hey how come you’re ordering so much? I wish there was a telephone number to call an... See more

Company replied

Rated 5 out of 5 stars

My shih-tzu is super picky and he loves his Kismet Salmon Recipe! It's been hard trying to find a food he'll eat consistently and the healthy poops are an added bonus.

Company replied

Rated 5 out of 5 stars
Invited

I no longer have to ‘doctor up’ my dog’s food to get her to eat, she’s loves it so much & dances around waiting for me to fill her bowl. She has GI issues and we’re halfway through the bag & she’s hav... See more

Company replied

Rated 5 out of 5 stars

food came super quickly my dog loves it. it’s packed well and we’ve had absolutely wonderful time with it so far and their costumer service is super responsive and very helpful!

Company replied

Rated 5 out of 5 stars
Invited

We switched our aging pup to Kismet and have seen a remarkable improvement in her energy level and less inflammation in her joints. Plus she loves it! Thank you Kismet for giving her more life in her... See more

Company replied

Rated 5 out of 5 stars
Invited

My dog loves the food, but he has weight issues and had to be put on diet food. Ordering was easy and having the subscription made it really easy to keep on top of inventory.

Company replied

Rated 5 out of 5 stars
Verified

My sweet dog has intestinal issues and is not motivated by food at all! Kismet is one of the few foods I can get them to eat!

Company replied

Rated 5 out of 5 stars
Invited

My dog, Beau, loves Kismet. We love the convenience of having it delivered to our home on a monthly basis with the knowledge that our dog is getting the best and freshest food on the market. Thanks... See more

Company replied

Rated 5 out of 5 stars
Invited

The best dog food out there. My two pups love it! One senior baby (13 years) and one baby (3 years) both share the same food and it is heavenly to only have to go through one brand for great quality!... See more

Company replied

Rated 5 out of 5 stars
Verified

Fabulous customer service. They want to keep you satisfied and coming back. Pup loves food too!

Company replied

Rated 5 out of 5 stars
Verified

I am proud to have your dog food. I have had a great experience with my orders. It is on a great schedule. I have had no issues. My dog's out put in the yard is less. My picky eater so loves Kismet!

Company replied

Rated 5 out of 5 stars

I am extremely happy with the quality of the food and treats from Kismet. My dog loves the food. She has been on it for over a year now, and when she was on fresh food, her stool was inconsistent.... See more

Company replied

Rated 5 out of 5 stars
Invited

My dogs love it. I would love to see a small bites for my 3lbs chihuahua. Right now I have to break into small bites sizes pieces for him. He’s extremely picky and he loves it. My bigger Min Pin loves... See more

Company replied

Rated 5 out of 5 stars
Invited

Our pup seems to love his food and we are happy knowing we are giving him quality food

Company replied

Rated 5 out of 5 stars
Invited

My Pups Love It! They are on their 3rd bag and now I've added the "shaker" topping for skin and coat. So far still great and even better with the topping.

Company replied

Rated 5 out of 5 stars
Invited

It was GREAT to meet some of the Kismet Team at last week's Muddy Paws Street Fair in NYC. George (our husky/boxer) LOVES your jerky treats!

Company replied

Rated 4 out of 5 stars
Verified

My dogs love this food...my dogs and I wish there were just a few more freeze dried nuggets in the big bags!

Company replied

Rated 5 out of 5 stars
Invited

Dogs love the food ! The amount of food for price is phenomenal

Company replied

Rated 5 out of 5 stars
Verified

Love your dog food and treats. Millie really loves the salmon sticks

Company replied

Rated 5 out of 5 stars
Verified

Kismet is killing it on the food, and my dog just loves the new Shakers

Company replied

Rated 5 out of 5 stars
Verified

Easy and fast delivery — always reliable!

Company replied

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Company details

  1. #26 of 69 best companies in Pet Supply Store
  2. #35 of 74 best companies in Pet Store

About Kismet

Written by the company

At Kismet, we believe every dog deserves a life that feels as good as it looks. Our recipes were developed with board-certified veterinary nutritionists and are clinically proven to support better digestion and reduce inflammation.

Every recipe is made with real animal protein, nutrient-rich superfoods, and pre- and probiotics that help dogs feel their best — then topped with freeze-dried nuggets for an extra boost of flavor. Everything’s crafted with care right here in the USA.

We’re proud to give back. Every purchase helps support our beneficiaries: Project Street Vet, Muddy Paws, and PAWS Chicago, helping more dogs live healthier, happier, longer lives.

Thanks for being part of the Kismet family. Every wag, lick, and review truly means the world to us. 🐾

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

the quality of food

the quality of food, the quick delivery service and the treats!

November 21, 2025
Kismet logo

Reply from Kismet

We're so happy you're enjoying the food, treats, and service. Thank you for being a part of the Kismet fam.

Rated 5 out of 5 stars
Verified

Fresh good dog food

Food always fresh and dogs love the Jerky"s!

November 19, 2025
Kismet logo

Reply from Kismet

We're so glad you and your dog are happy with the food and treats! Please reach out to us any time with feedback.

Rated 5 out of 5 stars
Verified

Great experience

Great experience. My dog loves the food.

November 15, 2025
Kismet logo

Reply from Kismet

Amazing to hear. Reach out any time with ideas or feedback. Thank you!

Rated 2 out of 5 stars
Verified

I paid for a 3 day delivery and it…

I paid for a 3 day delivery and it hasn’t arrived after 1 week and will not deliver until Dec1, an extra week.

November 21, 2025
Kismet logo

Reply from Kismet

We're very sorry this happened. You’ve been a loyal customer and we’re on it. We’re checking on the USPS delay and will reach out to make this right. Be on the lookout from an email from our team.

Rated 5 out of 5 stars
Verified

My sweet dog has intestinal issues and…

My sweet dog has intestinal issues and is not motivated by food at all! Kismet is one of the few foods I can get them to eat!

November 4, 2025
Kismet logo

Reply from Kismet

That's amazing to hear. We developed Kismet to be the healthiest dog food and satisfy even the pickiest eaters. We're so glad your dog has found their match. Reach out anytime with ideas or feedback.

Rated 4 out of 5 stars
Verified

My dogs love this food...my dogs and I…

My dogs love this food...my dogs and I wish there were just a few more freeze dried nuggets in the big bags!

November 3, 2025
Kismet logo

Reply from Kismet

That's fantastic. We love that you and your dog are enjoying Kismet and are a member of our pack. We appreciate the feedback on nugs and will pass it on to manufacturing. They are delicious protein bites.

Rated 5 out of 5 stars
Verified

Tried many dog food,this is the best.

I am proud to have your dog food. I have had a great experience with my orders. It is on a great schedule. I have had no issues. My dog's out put in the yard is less. My picky eater so loves Kismet!

November 5, 2025
Kismet logo

Reply from Kismet

We're so thrilled your discerning dog is loving Kismet. And we're proud to have you both as members of our pack. :)

Rated 5 out of 5 stars
Verified

My dogs LOVE this food

My dogs LOVE this food. My heavy allergy dog has improved since switching from a hypoallergenic prescription dog food to Kismet - this will not be the case all the time, but has worked well for her. I reached out to customer service once regarding ingredients and received a very prompt reply.

October 28, 2025
Kismet logo

Reply from Kismet

We're so happy your dogs are loving Kismet and that our food recipes have helped your dog's allergies. If you ever have questions or feedback, please reach out.

Rated 5 out of 5 stars
Invited

My dog loves this food!

My dog loves the food.

November 5, 2025
Kismet logo

Reply from Kismet

Amazing, David. We love to hear it. If you ever have feedback or ideas, email us.

Rated 5 out of 5 stars
Verified

Love your dog food and treats

Love your dog food and treats. Millie really loves the salmon sticks

October 31, 2025
Kismet logo

Reply from Kismet

We're so happy Millie's loving the food and salmon sticks. If you ever have feedback, don't hesitate to email.

Rated 5 out of 5 stars
Invited

Picky pup LOVES it!!

I no longer have to ‘doctor up’ my dog’s food to get her to eat, she’s loves it so much & dances around waiting for me to fill her bowl. She has GI issues and we’re halfway through the bag & she’s having very good, solid poops, yay!!

September 15, 2025
Kismet logo

Reply from Kismet

Dancing for food! Yes! We're so happy your dog's enjoying Kismet and her GI issues are improving. Reach out to us any time with thoughts or feedback.

Rated 5 out of 5 stars

My dog loves these treats

My dog loves these treats! They are healthy and reliable. Love the mini bags - perfect for to go treats.

October 16, 2025
Unprompted review
Kismet logo

Reply from Kismet

We're thrilled your dog's enjoying the Kismet treats. Thank you! If you ever have feedback, just reach out.

Rated 1 out of 5 stars
Invited
Kismet logo

Reply from Kismet

Hi Sally - We're sorry to hear the food didn't arrive in a timely manner. We always strive to make sure you and your dogs are satisfied. We'll reach out to see if there's anything we can do to improve your experience.

Rated 5 out of 5 stars
Invited

So happy we switched to Kismet!!

We switched our aging pup to Kismet and have seen a remarkable improvement in her energy level and less inflammation in her joints. Plus she loves it! Thank you Kismet for giving her more life in her years!🙏🏼

September 4, 2025
Kismet logo

Reply from Kismet

Thank you so much. This is exactly what we strive for. We're thrilled you've seen improvements to her energy levels and a reduction in inflammation, and she love it! That's exactly what the dogs in the clinical trials saw as well. If you ever have feedback, don't hesitate to reach out.

Rated 5 out of 5 stars
Invited

Our pup seems to love his food and we…

Our pup seems to love his food and we are happy knowing we are giving him quality food

October 31, 2025
Kismet logo

Reply from Kismet

We're so happy your pup is loving the food and that you now have the peace of mind knowing you're feeding him high quality, clinically proven food. Reach out any time with ideas or feedback!

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