Kuranda Dog and Cat Beds Reviews 432

Best customer service experience I’ve ever had. I was able to return my bed for a new size even after i had some delays(on my side: busy life) and they sent me the new size right away. my dog loved he... See more

We (a group of volunteers) had a great experience working with Charles Sackett. He was always willing to answer our questions and work with us on finding the best beds for the Trenton animal shelter’s... See more

Purchased a Chew Proof Aluminum Dog Bed, 44x27, Heavy Duty Vinyl (40 oz. Vinyl) September 2025. Our Doberman (55 lb.) began enthusiastically using the bed from day one. She previously slept... See more

Kuranda reps were very easy to work with. There was a mix-up with my order, and they were able to change my order very quickly and were very apologetic for the mix-up. I have worked with Kuranda for... See more

I had an issue putting together my Kuranda bed so I contacted Charles this morning and explained the situation. I took a few pictures and made measurements that I sent to him directly. He was able to... See more

I bought the Aluminum Dog Bed several years ago and just recently added the Bolster and Pillow Pad. It adds some extra cushion and comfort that my dog loves for napping. Thank you for making quality p... See more

Christian pulled our previous purchases to the Daphne Animal Shelter, Daphne, Alabama & processed our new purchase in the honor of Albert Corte, Jr. DVM our veterinarian who passed away July 4,2025 at... See more

I was having trouble with Gus, my 22-month-old Golden Retriever puppy tearing up what ever I put in his pin for a bed until I checked with the kennel he goes to for day care and what they use which is... See more

I've never actually seen the beds but I've sent out many of them to animal shelters over the last couple years. Kuranda notifies me when the ship & they're received at the shelter. Once I made a mist... See more

The beds themselves are without equal but my customer service/shipping experience was sub-par. Agents did not check in with me with updates about my order (which took well beyond the expected shipping... See more

Brilliant service from Kuranda. I couldn’t get the bed assembled as some pieces were too tight. I’ve had kuranda beds in the past and assembled them easily. When I sent pictures of the problem they... See more

Really great beds but I hate putting them together. They never go together easily. I am a sweating and swearing mess by the time I’m done. I have bought 11 beds and I’m not buying anymore.

Christian told me that the "oatmeal" type of fabric for the dog bed is easier to clean than the type I chose on a previous order. I appreciate that because it can perhaps make the helpers jobs a littl... See more

I spoke with Sandi today regarding a change to my order. Phone call was quick and friendly with a very easy resolution to my request. I've bought four beds dating back to 2009 and this is hands-down t... See more

Customer service was top notch. I had a minor issue with an item in my order and they sent out a replacement item within two days. You don't see that kind of customer service anymore, I was very pleas... See more

I had made a mistake in the frame I ordered and when I spoke with the customer service agent not only did he already know about my situation (he had reviewed the email I sent) but he already had a pla... See more

I made mistake while ordering a bed for dachshunds puppy and ordered a bed with standard legs. Realizing that the bed will be to high for the dachshund's cherished back I emailed asking for the soluti... See more

Very responsive to my problem with assembly. They immediately shipped me a new bed. I love the bed for my dogs. They do too. Form follows function beautifully.

Well one person not happy that is my little rotty. He has destroyed 3 beds already. I picked this bed directly from the suppliers house who was very helpful and offered loads of advice. Does exactly a... See more

I had big issues with the first Kuranda cat tower I received (I bought an 8-nest cat tower), but if you send a message to Beth Klein (Director of Marketing) to explain the problem(s) you are facing, y... See more

Received the bed within days!!! Beds are very durable, well made and I am buying more of them for our dogs at Griffin Pond Animal Shelter

I couldn’t be more pleased with the service provided by Christian. He responded to my voicemail promptly & followed up as promised to correct my error. Thank you so much 😊

We have 3 Labs and 6 beds -- all 3 Labs like to get on their beds either in their kennels or around the family room. Purchased aluminum versions so the youngest did not try to chew. Have covers whi... See more

I have a Dog (Shit-Tzu) and a Cat (Shalupae')...they both like the bed!! A little challenging to put it together!! Maybe it would have helped had I had another person helping me! All in all, very sati... See more

Christian provided excellent customer service! I ordered a wrong replacement part and he was easy to work with in getting me the correct part and accommodating in providing the best value for me. I a... See more

These beds are made to last. I have had my original beds for maybe 5 years now. They have withstood at least 12 dogs and numerous puppies. Still Going strong!

Excellent customer service. I had a question and was able to speak to a real person with no long wait time.

Great beds and great costumer service. I highly recommend buying their dog beds if you pup is a chewer and has the tendency of destroying beds.

Caroline was patient with me and had to input my order from scratch since I misunderstood how the ordering of the shorter legs was supposed to go. I had a great experience contacting Kuranda customer... See more

I ordered this bed a while ago for a now 18 month old pup with a bad leg. For the longest time he would not use it and then... all of a sudden... it is the IT piece of furniture. I learned about the... See more

Very sturdy, comfortable for my senior pet. I also purchased the padding which he loves. Definitely recommend!

It is my dog's favorite place to stay, and all his toys are around the cot or on it. It is the perfect height, perfect width and it was delivered in a pretty speedy amount of time!

It’s always a pleasure to call in an order with Kuranda ! The customer service team is always very pleasant and helpful !

I have bought 6 of your cot beds, and my dogs and I love them. They are sturdy enough for my 80-pound German Shepherds, even after 2 months of them sleeping and playing on them.

First, I had trouble assembling the bed. I contacted Kuranda and they sent me a fully assembled bed within a couple of days. Plus, my dogs love the bed.

I love the Kuranda dog beds! I've never had any trouble with them and been using them at least 9 years now. Very durable!

I love the product . Very well made..I had to do an exchange because I ordered the wrong size . It was very easy to do and they were very helpful. Gina Moore Virginia

I had to exchange the size of bed I ordered and it was easy and new size was delivered and perfect. our dog loves it.

Tough Beds might be shopping for one more. Great Quality 👍

Kuranda beds are awesome!!! When I worked with an organization finding homes for shelter cats and dogs, Kuranda saved us a lot of hassle. Not only are the beds super easy to clean but the dogs absolu... See more

I recently ordered a dog bed from Kuranda and had a very positive experience. The ordering process was straightforward, and the bed arrived in good condition. The materials feel sturdy and my dog took... See more

I'm seriously impressed with the durability. I have two German Shepherds, and their aluminum frame bed has held up perfectly. With fast shipping on top of that, I would definitely recommend this compa... See more

Kuranda Beds are sturdy, chew resistant and simple to clean ideal for both dogs and cats. Their elevated design keeps pets cool and supported, and the made in USA quality is clear. With free shipping,... See more

Ever since I shopped with kuranda dog and cat beds/Kuranda.com, I will never shop at any other animal store again. They showed me that their merchandise is not only made with the best possible product... See more

Kuranda Dog and Cat Beds are simply amazing! They're comfy, durable, and keep my pets cool. The elevated design is a game-changer! Highly recommend for pet lovers!