I’m eager to experience product. I cannot typically say I have done so yet as there have been some issues with the shipment. But the owners and support staff have been very kind and communicative rega... See more
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I was very excited to purchase this Batana oil. I bought 2 bottles, After using the product for approximately 1 month i did not see any Improvement at all in my hair growth.
This company said money back guarantee in their ads and now they refuse to honor that. I have reached out since august and they refuse to do what they said they would do by offering only $40 in refund, which i am yet to get. I have been ignored regardless of the many times i have emailed them.
I guess my money just went down the drain.Very disappointed~~~
I'll admit when I first saw the ads and hearing the hype about this product, I was skeptical. Heritary thinning and years of chemical straighten, protective styles and colouring had taken its toll on my hair. I tried other products which helped for a while, so in a last ditch attempt I placed an order.
I received my order about 2 weeks ago and I can honestly that I'm very surprised and excited about Kuri Nüka! It smells amazing and melts in your hands. But most of all it that in just this short time, I've noticed the areas that were thinning are coming back to live, my hair is softer, has more shine and looks healthier than it has in years. Thank you Kuri Nüka for helping me regain my confidence.

Reply from Kuri Nüka
Product is being shipped from China. I would like evidence that this is genuine batana oil. Also how is it that she responds to public reviews and ignores all emails?

Reply from Kuri Nüka
Very happy with my product and I had amazing customer service with my enquiries. Thank you very much. If you’re looking for batana oil look no further. I will be placing another order in the near future.

Reply from Kuri Nüka
This is the first time I have purchased a product from Kuri Nuka and can I say the service from start to finish has been amazing. The customer service is 💯. I will definitely be ordering from them again. Thank you for the wonderful experience.

Reply from Kuri Nüka
This Batana oil really works. My hair is noticeably softer, less frizzy, and it smells great. Delivery was smooth and well-packed. Definitely recommended.

Reply from Kuri Nüka
I've been using my Botania Oil for 4 weeks now on my edges, because they are thinning, and it is definitely working. I am also using it on my eyebrows, they are non existing, they are definitely thicker which I am amazed at. My 17 year old son has started to use it on his moustache, that has started to grow too. Love the product and the smell is divine. Delivery was within 10 days. Recommend!

Reply from Kuri Nüka
I truly love this product and it made my hair feel incredibly soft and moisturized. Unfortunately, due to having severe allergies I am allergic to the product. I contacted Kuri Nüka about my allergic reaction and never fail, just like their product, they were top notch with responding. So, not only is the product phenomenal so is their customer service!

Reply from Kuri Nüka
My hair is visibly silkier, thicker and longer

Reply from Kuri Nüka
Shipping was a littllower than I hoped. Took about five weeks total, which was on the longer end of their estimate. But honestly, it was worth the wait.The oil is rich and earthy. You can tell it's the real deal just from the color and texture. It's not some watered-down version or a blend with cheaper oils mixed in.My curls have more definition now and they stay soft longer between wash days. I used to have to refresh my curls every morning, but now I can go two or three days without touching them.A little goes a long way, so the jar will last me a while. I'd order again, just maybe plan ahead for the shipping time.

Reply from Kuri Nüka
When placing my order, I thought I bought a buy one get one free option, but I click on buy 1, email kuri nuka and a customer service advisor was very happy to help,and said they'll send me the other one. Thanks Sab, from kuri nuka

Reply from Kuri Nüka
Great company and customer services,this Batana oil has been so good on my hair,it’s now so soft and manageable

Reply from Kuri Nüka
I don’t like leaving bad reviews but I felt compelled to. I placed an order on 13 October and got a notifications that it was delivered on 7 November. It was nowhere in sight and none of my neighbours had it and the cameras at my property confirmed it was never left. I got in touch with Kurt Nuka on the same day to let them know and got their automated response saying someone would be in touch within 24 hours. I heard nothing so asked for an update on 12th November with no response and again on 16 November again with no response. I threatened to charge back the transaction if I didn’t get a response and magically the parcel appeared on 18 November. I finally had a response on 24 November saying the package had been delivered. No apology, no acknowledgment, nothing. I haven’t stated using the product but frankly I don’t care how magical it is, their customer service is awful. Would recommend avoiding
I ordered for some kurinuka hair products but didn’t get it delivered after some weeks ..
I reached out to the seller and was told there were logistics issues which wasn’t communicated properly and my earlier messages were missed due to a medical condition at the time. To make up, she resent another set of products plus additional 2 packs shea butter as a gift .
The items were shipped with tracking updates and delivered in a week.
The hair products looks nice and smells awesome . I have started using it and will update on its effect after a while .
I would buy more and I recommend the brand and seller.

Reply from Kuri Nüka
I really enjoy using the Botana oil product. It's authentic, and the quality is great. Since I've been using it my hair feels much softer, it gives a healthy moisturised shine to it and I absolutely love the way it just melts in my hand. I recommend this brand and the products available with consistency I assure you, you will not be disappointed.

Reply from Kuri Nüka
The customer service is absolutely awful! They state they aim to get in touch within 24 hours…it’s more likely to be a week, and then some!
I wanted to cancel my product- as they state you can prior to it being shipped/ or you can change the order (just get in touch). Despite getting in touch, 36hours prior to shipment they didn’t acknowledge or correspond and shipped my items anyway. I don’t care how great a product is, customer service is more important! I won’t be using this company again.

Reply from Kuri Nüka
Terrible, terrible!
I have written on various platforms re: ticket 6908. Basically, I purchased products since 27th September 2025 and I have not received the products! I sent copious emails explaining that the products were sent back to the seller who received them on the 4th of October. This is terrible as I paid over £50 for those products!!!!!!!
Sophia
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Reply from Kuri Nüka
2 Nov 2025
Thank you for sharing your concerns, Sophia. Upon checking your case, I can confirm that a resolution has already been provided regarding your order. We ensured that your situation was addressed carefully and promptly, and any necessary steps to resolve the matter have been completed on our side.
If there’s anything further you need or any clarification required, please don’t hesitate to reach out to our support team so we can assist you further.
Dear Maya,
Yes, the matter regarding my second order has now been resolved after many, many weeks of communication.
The products were initially never received and that was authenticated by my Ring doorbell. I am pleased to report that Sab was helpful and products were received this week.
Thank you.

Reply from Kuri Nüka
Please explain to me why you are shipping directly to me from CHINA. My package tracking and tariff code states so. I called the shipping company and they confirmed your package came from China. I am also seeing all the reviews here of others complaining of the same thing. Also why is this paste quality? I want a refund or I am filing a chargeback

Reply from Kuri Nüka
I can finally say I’ve found a company I can truly trust. Kuri Nüka sells real 100% Batana oil and offers exceptional customer service. I’ve been scammed so many times before—especially by SAUVASINE, who advertised authentic Batana oil but sent me fake, creamy, sticky products that were hard to wash out and even damaged my hair instead of softening it.
Kuri Nüka is the real deal. I contacted their customer service through email to confirm their authenticity, and every time I requested proof, they responded quickly and professionally. My order arrived within 8 days, and I was able to track it the entire time. While waiting for my package, Kuri Nüka kept me updated and even explained what to look for when verifying that the product is truly 100% Batana oil, as well as how to use it properly. That level of care and communication is something other companies I’ve tried never provided.
Now that I have the real 100% Batana oil, I absolutely love it. It made my wash day so much easier—my hair detangles effortlessly, feels softer, and my curls are defined and bouncy.
I’ve already recommended it to all my family and friends. Thank you, Maya and the entire Kuri Nüka team. I actually look forward to doing my hair now, both on wash days and every day!
I mad my second big order yesterday with shampoo, conditioner and hair mask treatment and I can’t wait to use them all!

Reply from Kuri Nüka
Honestly I recieve the hair oil for I am my girls I will not lie to you guysit was magic men I bought 2 and recieve 4.
I then later recieve a Sérum for free it was wonderful. Please buy it and feel the smell s I do.You will not regret it

Reply from Kuri Nüka
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