La Plume Shoes Reviews 67

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the comfort and support offered by the shoes, highlighting their suitability for all-day wear and various foot conditions. The quality of the product is another recurring theme, with many consumers emphasizing the excellent craftsmanship and the use of high-quality leather. People appreciate the stylish designs and the perfect fit of the shoes. Consumers report that the delivery service is prompt and reliable. Many reviewers also appreciate the ease of ordering through the website and the responsive customer service. While opinions on the order process are mixed, the overall sentiment remains positive, with consumers expressing satisfaction with the company's handling of their purchases.

Based on these reviews

Rated 5 out of 5 stars
Verified

Their customer service is excellent, spotting an error on my order that I had missed. They have an excellent product that is good for my feet (La Plume) with a molded heel bed, arch support and metat... See more

Rated 5 out of 5 stars
Verified

These are the most comfortable and long lasting shoes! La Plume direct on website has better selection and offers coupons if you join. Don't order on Amazon, etc!

Rated 5 out of 5 stars
Verified

When the shoes I ordered were out of stock. Customer Service contacted me immediately with options including refunding my money. Since I really love the Stretch Slides I ordered another color and it w... See more

Company replied

Rated 4 out of 5 stars
Verified

I was thrilled to find a direct website with the same exact shoe still exists, vs searching thru a mass variety of brands & options. Although the shipment was 9 days coming from NY to CA, I was concer... See more

Company replied

Rated 5 out of 5 stars
Verified

this is my 5th pair of LaPlume shoes/sandals as always they are beautiful and comfortable They are five star all the way I love them all

Rated 5 out of 5 stars
Verified

I have been wearing the LaPlume Jen sandals ever since I was diagnosed with plantar fasciatis many years ago. I needed new ones for inside (I never wear them outside - I use old ones for that), so th... See more

Company replied

Rated 5 out of 5 stars
Verified

So glad to find these! I've been looking for LaPlume shoes s for over 20 years. They were always very hard to find. I happened to find their website online. Customer service was knowledgable abou... See more

Rated 5 out of 5 stars
Verified

I have purchased LaPlume sandals over the years, and they have always been super comfortable. I more recently bought a pair of closed shoes with Velcro closures. They fit so perfectly that I have sin... See more

Company replied

Rated 5 out of 5 stars
Verified

The customer service was excellent. The shoes were shipped in a timely manner. The quality of these sandals are excellent being fully leather. They are so comfortable that I can walk with them... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been wearing LaPlume stretch leather slip-ons for 9 years. Ehat are you doing well? Continuing to make and carry them!! Also shipping times are good, items are well-packed.

Rated 5 out of 5 stars
Verified

From start to finish it was a stress free pleasurable shopping experience!! My mom Loves her slides! I bought them for her. Beautifully made! Thank you!!

Rated 5 out of 5 stars
Verified

I needed my sandals for a trip and La Plume delivered them promptly even though I was resigned to leave without them. I used to get these very comfortable clogs from La Plume and figured the sandals w... See more

Rated 5 out of 5 stars
Verified

I have 5 pairs of this style and absolutely love them. Great arch support and comfy comfy immediately no breaking in. Wish I got more discounts.

Company replied

Rated 5 out of 5 stars
Verified

Prompt shipment. The sandals are very comfortable. I only wish the color of the soles (where the feet rest) was in a darker color, so they would not show dirt easily.

Rated 5 out of 5 stars
Verified

I am so happy that I can still by Eric Michaels shoes. La plume keeped me up dated from start to arrival. I will be ordering another pair of shoes soon. Thank you for the appreciation coupon.

Company replied

Rated 5 out of 5 stars
Verified

Very responsive and prompt in processing order. Shoes beautiful as expected. Have been wearing Laplume shoes for over 30 years.

Company replied

Rated 3 out of 5 stars
Verified

The right shoe was a bit more stretched out than the left one and so my heel was hurting. The other pair of Jen that I have fit just fine but are wearing out. The new grey Jen look fine and the left... See more

Rated 5 out of 5 stars
Verified

I have bought sandals in a store before and I love the product. The online offers were excellent and I purchased the sandals I like for a good price.The delivery was adequate!

Company replied

Rated 5 out of 5 stars
Verified

Reliable and prompt. Shoes comfy, hope spring brings more (plain) colors. Blue, green, red.

Rated 5 out of 5 stars
Verified

My order came as promised, the sizes were perfect, and the gray print was great. The black croc was the 4th pair I’ve had. I Love them. I cannot wear a closed in shoe so the rhinestone buckles dress... See more

Rated 5 out of 5 stars
Verified

Arrived quickly, attractive shoe, fit my orthotics perfectly. Enough width for my wide feet.

Company replied

Rated 5 out of 5 stars
Verified

I love these shoes!! I have bought tgree pairs in approximately 2 months. They have helped my back problems and my balance. They are the best shoes I’ve had in a long time, and I get compliments on th... See more

Company replied

Rated 5 out of 5 stars
Verified

I love the shoes. They are super comfortable and give great support. The fast and informative service is remarkable!

Company replied

Rated 5 out of 5 stars
Verified

I found these shoes in a store in Myrtle Beach in the hidden village shopping and I bought them about 10 years ago. Well, I love them so much. I looked up the name and ordered them again. They are ver... See more

Rated 5 out of 5 stars
Verified

The shoes were exactly what I wanted and they were delivered earlier than expected.

Rated 5 out of 5 stars
Verified

I really like the Agra style. I wear a triple an and this is the best fit I’ve had. I also love the natural leather footbed. This is a real winner for me. A really nice looking slide. Thanks for... See more

Rated 5 out of 5 stars
Verified

Fit and style are perfect. Love the buckle detail. Eric Michael makes great shoes. La Plume’s delivery was quick!

Company replied

Rated 5 out of 5 stars
Verified

Easy website to navigate and found the shoes that I wanted! The shoes were packaged well and arrived on time.

Company replied

Rated 5 out of 5 stars
Verified

I have worn these sandals that stretch well over 20 years. They are comfortabl, well made and I also have a pair of flats that have the stretch as well. This time I also purchased Paola. Dressy and I... See more

Company replied

Rated 5 out of 5 stars
Verified

My delivery was on time and the shoes are beautiful and the correct fit.

Company replied

Rated 5 out of 5 stars
Verified

I have 6 pairs in various colors and styles so that should speak for itself!

Rated 5 out of 5 stars
Verified

The ease of ordering and also returning for a larger size. They are the best!!!

Company replied

Rated 5 out of 5 stars
Verified

My shoes arrived ahead of time, and I am completely delighted with them.

Rated 5 out of 5 stars
Verified

Love my shoes! Easy to order, easy to track and delivered ahead of time. Wonderful!

Company replied

Rated 5 out of 5 stars
Verified

Have been wearing laplume Shoes for many years years. Love the styles & the easy closures!

Rated 5 out of 5 stars
Verified

Have bought La Plume shoes for many years. So comfortable.

Company replied

Rated 5 out of 5 stars
Verified

I just LOVE and NEED LA PLUME shoes! I loved that mine arrived really fast.

Rated 3 out of 5 stars
Verified

I was disappointed to find out that the shoe that I ordered was out of stock but online it said it wasn't stock. email response was good

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Company details

  1. #20 of 68 best companies in Shoe Store

Written by the company

La Plume Shoe was founded by the Weitman family in 1984 with a desire to bring the philosophy of comfort, quality, and fashion to you. La Plume has focused on this same philosophy for close to four decades. And it has been a most rewarding experience! Many of our customers say "These are the only shoes that I can wear!"


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
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Replied to 50% of negative reviews

Typically replies within 24 hours


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Rated 1 out of 5 stars
Verified

I ordered on the 6th of November and…

I ordered on the 6th of November and till today the 24th I didn’t receive my order.
It wasn’t the first time they didn’t care to use a good shipping method.

November 10, 2025
La Plume Shoes logo

Reply from La Plume Shoes

We’re so sorry your order didn’t arrive on time—we understand how frustrating this must have been. We’ve processed a full refund for you, and we really appreciate you letting us know about this issue. Your feedback helps us improve our shipping experience for all our customers.

Thank you for your patience and understanding—we hope to serve you better in the future!

Rated 5 out of 5 stars
Verified

LOVE LAPLUME

this is my 5th pair of LaPlume shoes/sandals as always they are beautiful and comfortable They are five star all the way I love them all

October 27, 2025
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Rated 3 out of 5 stars
Verified

Close but not the same

The right shoe was a bit more stretched out than the left one and so my heel was hurting. The other pair of Jen that I have fit just fine but are wearing out. The new grey Jen look fine and the left foot fits just fine.

October 31, 2025
Rated 5 out of 5 stars
Verified

My order came as promised

My order came as promised, the sizes were perfect, and the gray print was great. The black croc was the 4th pair I’ve had. I Love them. I cannot wear a closed in shoe so the rhinestone buckles dress them up enough for dress. I don’t have to break them in.

October 30, 2025
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Rated 5 out of 5 stars
Verified

Prompt shipment

Prompt shipment. The sandals are very comfortable. I only wish the color of the soles (where the feet rest) was in a darker color, so they would not show dirt easily.

September 25, 2025
Rated 5 out of 5 stars
Verified

I found these shoes in a store in…

I found these shoes in a store in Myrtle Beach in the hidden village shopping and I bought them about 10 years ago. Well, I love them so much. I looked up the name and ordered them again. They are very comfortable. You can’t go wrong’

August 25, 2025
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Rated 5 out of 5 stars
Verified

Their customer service is excellent

Their customer service is excellent, spotting an error on my order that I had missed. They have an excellent product that is good for my feet (La Plume) with a molded heel bed, arch support and metatarsal support. Just make sure you purchase the correct size for your foot as many women buy shoes that are actually too small.

August 5, 2025
Rated 5 out of 5 stars
Verified

Win, win!

So glad to find these!
I've been looking for LaPlume shoes s for over 20 years. They were always very hard to find. I happened to find their website online. Customer service was knowledgable about the products and answered all my questions. Extremely fast shipping. LOVE the products--and from a US based small business!
I was so happy with my first order that I put in a second order a few weeks later to try a different style also. Both pairs are a soft and comfortable REAL LEATHER. I absolutely am keeping and enjoying both pairs! Win, win!

August 5, 2025

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