Laura Geller Beauty Reviews 13,021

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the wide range of information and tips available on the site, highlighting the age-inclusive nature of the products, which provide a natural, non-caked finish. Consumers rave about the quality and ease of application, particularly for mature skin. People find the products effective in evening skin tone and providing excellent coverage without feeling heavy. Consumers also praise the brand's attention to detail and high-quality ingredients. Shoppers appreciate the helpful tips and the multi-functionality of the products. However, some reviewers express mixed feelings about the order and delivery service, citing occasional delays and a desire for more transparent tracking. Some customers find the website overwhelming and would prefer an in-store experience.

Based on these reviews

Rated 4 out of 5 stars
Verified

I like the quality of the foundation. As a person who still tends to get a little oily (even in my 70s), a dry, baked foundation in a compact just works the best for me. Easy to apply; easy to cho... See more

Rated 4 out of 5 stars
Verified

Loving the products although the foundation baking powder .. I don’t think I chose the correct shade but that’s my fault not the company. All of the products purchased are easy to use and feel very... See more

Rated 4 out of 5 stars
Verified

Well, great might be an overkill, but it was what I ordered, what I expected, and what I got. The only thing I might have appreciated more was a quicker delivery and more updated information about tr... See more

Rated 4 out of 5 stars
Verified

I have been using "Fair" baked foundation for 3 months, I love it! But, with the loss of sun color from summer, I found the "Fair" a bit too dark, so just ordered the next lighter shade, it arrived j... See more

Rated 5 out of 5 stars
Verified

I have been struggling to find the right makeup for a long time. I experimented with using the baked balance and brighten foundation with other brand products. I tried using it more as a finishing pow... See more

Rated 5 out of 5 stars
Verified

At last no bad reactions. After years of trying one make up brand after another, I discovered Laura Geller products and took them on holiday with me. I received so many compliments, I couldn’t believ... See more

Rated 5 out of 5 stars
Verified

The baked makeup feels great on and lasts throughout the day (make sure to use Spackle base to get a longer lasting look though). I’m glad I bought the 3 different colors of foundations because they d... See more

Rated 5 out of 5 stars
Verified

I have bought 4 different products and am very pleased with all of them. The foundation, concealer, eyeshadow and mascara are all excellent quality and perform just as they are advertised to. I will... See more

Rated 5 out of 5 stars
Verified

Trying this brand for the first time. Really nice makeup and I love the attention to product detail. For example, the lipstick cap is magnetic to keep it on the tube. Brilliant! Overall packaging is... See more

Rated 2 out of 5 stars

Products are great when you actually receive them . My last order was lost , after already waiting 2 weeks , I was told a replacement would be sent , but after 7 days there was still no tracking detai... See more

Company replied

Rated 5 out of 5 stars
Verified

I have bought several face makeups for mature skin. This is the first one that actually came through for me, I love it! It’s so light yet has perfect coverage without settling into wrinkles. I will... See more

Rated 5 out of 5 stars
Verified

The LG site gives lots of information and tips on her wonderful products. I love everything I get from her, spackle, Baked Blush, Balance-n-Brighten, Wonder Balm, and Spackle Mist. I'm 71, and find he... See more

Rated 2 out of 5 stars
Verified

After cleansing, moisturizing, and applying Laura Gellar primer, this foundation sat on top of, rather than settled into, my mature skin. It felt heavy and mask-like on my skin. Also, it’s impossible... See more

Company replied

Rated 5 out of 5 stars
Verified

Do believe the hype this make up is amazing and so easy to apply .I never really bother but since splashing out on a whole new make up concept I feel so much more confident .Evens skin tone looks and... See more

Rated 2 out of 5 stars
Verified

Disappointed with product, coverage wasn’t very good, didn’t look like I put anything on, I’ll stick to cream foundations. Highlighter wasn’t shimmery, prefer other named products. Delivery was ok too... See more

Company replied

Rated 5 out of 5 stars
Verified

I have seen the adverts for Laura Geller for a while and thought it all looked too good to be true, but eventually gave it a try and its fabulous. I wont ever use anything else ever again :-) thanks s... See more

Rated 5 out of 5 stars
Verified

I love the baked powder. Looks fairly natural doesn't sit in my wrinkles and is light. I have 2 different shades of the baked powder plus the pallet with eyeshadow, blusher, highlighter and bronzer.... See more

Rated 3 out of 5 stars
Verified

I ordered the mini color/correcting foundation & blush along with the angled brush, to try before purchasing the larger size. It is a beautiful product however, I am not getting the coverage with the... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been searching for a foundation that didn't turn orange, gather into fine lines & crease, & remained true to its original color for a few years. I have worn mineral-based foundations for man... See more

Rated 5 out of 5 stars
Verified

I have tried countless foundations over the years, always clinging to the belief that liquid was the only way to achieve a "youthful" glow. I was so wrong. Finding a high-quality powder foundation des... See more

Rated 5 out of 5 stars
Verified

I am about to turn 75 years old. I do take care of my skin and I am not overly wrinkled. However, I find other foundations settle into what lines I do have making me look worse after applying and also... See more

Rated 5 out of 5 stars
Verified

Love my LG baked face powder - it looks amazing with that marbled colouring and smart black box, but more importantly it gives my skin a gorgeous finish! Yes its a bit pricey but worth every penny :-... See more

Rated 5 out of 5 stars
Verified

I always have a great time when shopping Laura Geller! I just got her 'At long lash' mascara and I'm loving it, I especially like the wand, it's like oval shaped and curls my lashes! Also, the Ideal c... See more

Rated 5 out of 5 stars
Verified

I purchased a set with Laura Geller, it was beautiful, the creaminess and colour pigments, unfortunately my skin is so sensitive that u had to return it. The return process was effortless and easy. G... See more

Rated 3 out of 5 stars
Verified

The items I received are actually overpriced. You can get just as good in a drug store. Their powder to cream foundation gives a yellow colour although I do have some nice items. But you can get bett... See more

Company replied

Rated 5 out of 5 stars
Verified

Found via social media on line.. I noticed my sisters had some of the powders and tried and couldn't believe the coverage without applying foundation. That's a first for me. Absolutely love the powde... See more

Rated 5 out of 5 stars
Verified

Fast service, the item arrived quickly and safely. The quality of the eyeshadow and how it covers. These delectable eyeshadows are beautiful colors and quality materials. Soho shimmers. * you do... See more

Rated 5 out of 5 stars
Verified

Laura Gellar customer service is awesome! I got the help I needed immediately and was treated with kindness and caring. Not to mention that the products are great, too. Reasonably priced, authentic, w... See more

Rated 3 out of 5 stars
Verified

web site a bit overwhelming to navigate but I found what I was looking for. would have preferred an instore experience---seeing products IRL is greatly preferred, esp for first-time user like me.

Company replied

Rated 2 out of 5 stars
Verified

Had to chase up parcel as was not delivered. Had a live chat call with staff and they said they would send a replacement… but it was like they were doing me a favour, forgetting that I had paid fo... See more

Company replied

Rated 5 out of 5 stars
Verified

I was apprehensive initially about buying this product but I’m very happy with the results. I’l most likely treat myself to the other face products later. Definitely recommend

Rated 5 out of 5 stars
Verified

Website easy to use, great choice of products. Can’t fault the quality at all.. eyeshadows are just the best, they leave a satin/ silky finish.. sooo beautiful .. absolutely love all the products… in... See more

Rated 4 out of 5 stars
Verified

I was a little bit underwhelmed with the makeup I had purchased. I had high hopes from the description that it would be perfect for mature skin but it alas was not for me it did not cover my flaws

Rated 4 out of 5 stars
Verified

Fabulous products. Always makes my skin look luminous, and I get tons of compliments on my makeup and complexion - at 68 years old!! Thanks Laura Geller! One negative thing, please try to get produ... See more

Rated 3 out of 5 stars
Verified

Only 3 ⭐️ it’s impossible to change your order once you push the button. But TBF I like the actual foundation and brushes so I was lucky to pick the right colour. Light powder, not chalky, goes on eas... See more

Company replied

Rated 5 out of 5 stars
Verified

I purchased the starter set, along with other items and I can safely say, that the products are the best that I have used. I only have one concern and that was, the time it took to be delivered! I kno... See more

Rated 5 out of 5 stars
Verified

Unfortunately the baked foundation didn't work on my huge pores as shown in the videos. I requested a refund and I got an immediate reply without giving me a hassle like another company has done to me... See more

Rated 5 out of 5 stars
Verified

Nice products, was skeptical at first as thought the powder would not be good for mature skin, how wrong was I, it simply glides over the skin & the blusher gives a nice glow.

Rated 4 out of 5 stars
Verified

Ordered from Laura Geller and thought maybe I wasn’t going to get anything after my card was charged. I finally emailed them, must admit they responded quickly and said the order would soon arrive.... See more

Rated 5 out of 5 stars
Verified

I like the products very much... there is always some type of sale however sometimes a better deal is texted or emailed right after an order is placed, such as the next day or two.

Rated 5 out of 5 stars
Verified

I LOVE my Balance and Brighten. My foundation has never looked better in my 74 years I can honestly say. I can trash a ton of products now and stop looking for something better. I found the best for m... See more

Rated 2 out of 5 stars
Verified

The formulations are not very smooth and pigmented. Thought I would get a much higher quality product and more of it! The packaging is beautiful and well thought out.

Company replied

Rated 5 out of 5 stars
Verified

Enjoying this new product, I have very sensitive skin and everything seems to irritate it . So far this product is satisfactory

Rated 5 out of 5 stars
Verified

I am a mature aged woman and I don’t want heavy makeup anymore. The baked kit I bought is amazing, I have thrown out all my other makeup as everything I need is in the one pallet. The colours suit... See more

Rated 5 out of 5 stars
Verified

Great products! The sales are always good and the products ship quickly. I ordered two different powders and eye creams a couple of times and never had any issues. I will keep going back when I need r... See more

Rated 5 out of 5 stars
Verified

​I am revising my original 3-star review due to the truly outstanding customer service I received from this company. ​Initially, I rated the product a 3 because while I absolutely loved the packag... See more

Company replied

Rated 4 out of 5 stars
Verified

I love all of the Laura Geller products. I do find the promotions confusing since there are so many of them. Which one is the best deal? Also, I don’t always have enough purchased to get free shippi... See more

Rated 5 out of 5 stars
Verified

It was simple deciding what shade my skin was so I could order the exact shade of foundation I wanted. I love that there are extra tips online to help me utilize and apply different products. I like b... See more

Rated 5 out of 5 stars
Verified

I bought a number of makeup products from Laura. I'm happy with the products. I'm particular about eyeliner & mascara, so I only purchased one of each. I like Revlon's liquid 24-hour eyeliner. For mas... See more

Rated 5 out of 5 stars

It's not easy to trust now-a-days but some people, institute and companies really impress us and give us a satisfied service thanks lura

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Company details

  1. #40 of 52 best companies in Cosmetics Store

Written by the company

At Laura Geller Beauty, get gorgeous without the guesswork using high-performance, easy to apply makeup. You can find our best-selling Spackle primer, to our unique Baked Balance-n-Brighten Foundation here. Shop our full range today!

Return Policy

No Questions Asked Returns

We proudly stand behind our products and strive to provide an easy, stress-free customer experience. If you are unhappy with any item(s) you have received, we will gladly exchange or refund items and sales tax – minus the shipping charges – made within 30 days of purchase. No Questions Asked! Return Portal: https://returns.laurageller.com/#/

Contact info

3.9

Great

TrustScore 4 out of 5

13K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

Poor customer service and still waiting for my order

Ordered a gift on 15th November. Was informed it had been dispatched on 17th November and on the tracking link there has been no movement after 12 working days! The parcel has not moved from the original place. Have been in contact twice with customer services and after a lot of back and forth they finally agreed to send out a replacement. They confirmed that international shipping to the UK is not 5-7 days like he website says but is in fact 14-21 business days so they misadvertise this on their website and they weren't even apologetic about it. This was also the reason why they were reluctant to send out a replacement because it hadn't elapsed he 14-21 day period however I managed to convince them since there had been absolutely no movement. I ordered this 6 weeks before Christmas expecting it to arrive on time as it was a gift. I have no idea if the product will arrive on time and even if it will arrive. The money, of course has already left my bank account though. Just feel super disappointed by the length of time this has taken and the lack of care the 2 members of the customer service team have shown. I will never order directly again, maybe see if you can find their products elsewhere?

November 17, 2025
Rated 5 out of 5 stars
Verified

Best makeup ever!…

The foundation powder is the absolute best thing I’ve ever used on my face and will be the only one I will ever use from now on. I am extremely satisfied with this makeup and highly recommend it to everyone. Love it ♥️

November 18, 2025
Rated 4 out of 5 stars
Verified

A fun makeup experience

I recently purchased a few Laura Geller products. I love to try new makeup and this was something i found both interesting and unique.
I did find it surprising that older women are drawn to it given the fact that we are usually always looking for a more moisturized look and feel.
I found that it definitely should not be used under your eyes no matter what. If you have even the tiniest of wrinkles, they will be showing loud and proud. Even if you apply their spackle primer first, then with a brush swiped quickly across the foundation and tapped excess off. After fully made up and applied, then lift eyebrows and can see deep wrinkles. Still, i do have fun playing with the makeup. I mix and match powder foundation colors and practice perfecting the no line look.
I do like the eyeshadows a lot and, especially when used wet. I originally had a problem, as i do with all powdered shadows, with them bothering my eyes. So much so that they would swell and itch. When i asked about that on the website i was told to use primer on my eyes first. Well it works like a charm. I am thrilled!
In conclusion, i think this makeup is a great makeup for the summer months. Especially if you are prone to oiliness, this might be perfect.m

November 18, 2025
Rated 5 out of 5 stars
Verified

Every time I place "ANOTHER" order...

Every time I place "ANOTHER" order I feel like a kid in the Biggest and Best candy store ever. I get so excited tracking all of my orders and seeing the delivery driver pull into my driveway. Its like Christmas all year long. Laura Geller is an exceptional company with extraordinarily wonderful product. I've ordered ALOT of skincare and makeup products. Every product exceeds my expectations. It blows my mind how great I look everytime I use these products. You have to try as many Laura Geller products as you can. I'm 67 but I look at least ten years younger using all of my LauraGeller product. The Baked makeup is "to die for".

December 8, 2025
Rated 5 out of 5 stars
Verified

Best Makeup Ever

Ordering was easy and it came in a reasonable amount of time. I love the products! I can do my face in 1/2 the time it took me before and it looks so natural, not caked on. It still looks good at the end of the day. I highly recommend Laura Geller products!

November 18, 2025
Rated 1 out of 5 stars

Never got the product.

Please use another company instead of DHL. They say that they were at your address and they were never there. I had to ask for refund because I'm stressed dealing with DHL. I'm hoping to get my refund soon. No more Laura Gellar. Wow it seems that alot of customers have issues with their orders never arriving.

December 4, 2025
Unprompted review
Rated 2 out of 5 stars
Verified

slow mailing process

I ordered on November 16, 2025 and did not receive my order. I contacted customer service on December 1, 2025 and explained that I had not received my order. I was told a new order, with the same products was made. As of today December 8, 2025 I have not received either order. I'm disappointed because I like the products and was anxious to receive them.

November 16, 2025
Rated 5 out of 5 stars
Verified

Quick shipping and great selection of…

Quick shipping and great selection of products. It would be great to have some ‘clean’ beauty options instead of all the usual chemicals but I have no complaints as to how the make up and skincare perform. Especially love the primer selection.

November 6, 2025
Rated 1 out of 5 stars
Verified

I never received the order

The original order never arrived so then I received a discount on a second order that you were going to ship and then that order never arrived so I had to request a refund in which originally you did not want to give me stating that my package has been shipped. I sent a snapshot showing you that the package hadn't moved. Once I provided that I was given a refund I am very disappointed as I purchased this for someone for their birthday and had to go out and get them something else not certain why something else couldn't have been added or you sent me the package at no charge, but you didn't.

November 16, 2025
Rated 1 out of 5 stars
Verified

Terrible service - won’t return my money!

Place an order for a bundle. Paid $61.20. Package did not arrive. Contacted the company and they sent out another one immediately. I was unhappy with the product and returned it. I never received my money back. Then out of the blue, I received another package of products. I did not order them. But I still never received my refund from the first order. After posting a review, the company said they would refund me. All they refunded me was 13.20. That is a far cry from the $61 that I spent purchasing the product in the first place. I had already spent a lot of time trying to contact the company because of their faulty website. Every time I would click, no thanks when they were offering something else, it would go through as if I wanted to purchase it. Still haven’t resolved that issue because they’re not returning my emails. I sure got a response when I left a poor review. Unfortunately they still have not made this right.

November 7, 2025
Rated 5 out of 5 stars
Verified

Love these skin and make up products!

I've been using Laura Geller products for over a year now and I love everything I have tried so far. My skin looks and feels terrific! The price is very affordable which allows me to buy and try more products. No more shopping around for make up and skin products for me. I'm a very satisfied customer!

May 25, 2025

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