Layla Grayce Reviews 615

First time ordering from Layla Grace. Ordering my new bed was easy, shipping took roughly 2 weeks, which was fine, the bed was delivered well packaged and in perfect condition! I am a customer for... See more

The leather recliners are very beautiful. Amber Tesch the lady at Layla Grayce I talked to was helpful . The delivery service guys from Metropolitan warehouse and delivery are very careful and nice. W... See more

Super happy with my purchase and experience with Layla Grace. I knew exactly what I needed since I was replacing the same worn-out furniture pieces, so I checked Google Shop to compare prices and ship... See more

Honestly, in the world of scams and the prospect of always having to monitor your accounts for mistakes, my experience with Layla Grayce was just a breath of fresh air. I ordered a Theodore Alexander... See more

Ordering was easy and delivery was timely. However, delivery was a nightmare. The coffee table was boxed in a massive, extremely heavy box. I was unable to move it from where it was dumped in my house... See more

I ordered the chairs with a very nice representative who handled everything efficiently. Being this was my first time to have a transaction with your company. I was a little bit wary giving you over $... See more

Delivered more quickly than expected, quality the same as showroom sample I viewed at the store. Great delivery service!

Such a great experience working with Layla Grace! Great customer service, pricing, always available to answer questions and have an amazing customer support in case of issues with product. I will b... See more

Our bed was beautiful and shipped promptly. I would recommend paying extra $100 to get it build upon delivery, because there were so many boxes and woods that protects the bed during shipping. No dama... See more

The order arrived as scheduled. It was very well packed and well made; my helper was impressed by how easy it was to assemble. The headboard is super heavy so count on two people to move it. The wi... See more

Amazing Delivery! The two men were careful when bringing in the dresser and my client was happy that they took extra care avoiding the tight door entry.

Great experience. I ordered a Caracole sofa from another online vendor and after waiting 7 months for delivery I cancelled the order. I then found the same sofa for hundreds less on the Layala Grayc... See more

Purchased an antelope wall sculpture. Item was more gold than shown in internet picture and cannot be used where originally intended. Also did not want to return and have to pay shipping and restockin... See more

Beautiful furniture delivered with wonderful white glove service. The process of ordering on their site was easy and flawless. I found that some items went on sale while in transit, Layla Grace cus... See more

Best customer service! We had a problem with one of our nightstands when delivered (no fault of LG) and Layla Grayce was top notch to work with. They coordinated all of the replacement details and com... See more

I don't give reviews. Ever. This is an exception because I felt the Customer Service was so outstanding. I went to the website looking for a particular item which I found. Then a "Chat Box" popped up.... See more

Being given short notice to select and deliver the perfect gift to my best customer, Layla Grace came through with flying colors. They arranged to have it delivered to me on a Sunday. I had one day to... See more

Everything was done correctly which is saying a lot these days. I ordered a large buffet over the phone and the helpful person guided me threw the entire process. I was kept informed on my upcoming de... See more

Was searching the web for Eric + Eloise brass pheasant to complete my daughter’s collection when I came across the item on Layla Grace website. The price for this item was the lowest I had found so w... See more

The customer service e with Layla Grace has been wonderful. Initially I had some challenges with the freight carrier but Megan jumped in and made sure my delivery got scheduled and kept in contact ei... See more

Had an issue with a nightstand that was delivered with a broken drawer pull. Reached out to customer service. Megan responded quickly and was so helpful. She reached out to the manufacturer and was a... See more

The delivery was on time and done carefully, white glove, but the actual piece had some black spots that were not fortunate. Layla Grayce Customer service (Amber) was excellent. She actually answer my... See more

Megan in Customer Service went above and beyond during all aspects of our experience with Layla Grace. We'll be customers for life and you should be too. You won't be disappointed.

Although I was skeptical of this web-site and then totally unsure when my purchase didn't arrive timely.... Layla assured me it was on the way... it did arrive, and was exactly what I wanted. I'll de... See more

As a designer, I have been able to source a lot for my clients from Layla Grace and have been very happy with not only their customer service support but delivery of items as well. They offer a great... See more

I’m really happy with my purchase! It was very affordable, arrived quickly, and looks just like the photos. It met all my expectations—perfect for the space and feels like a great value for the price.... See more

Great service! They worked hard to accommodate my timeline and did it!!! Such a fabulous product ( I got the sheepskin chairs) and wonderful company!

I received my dining table and the base was cracked. I contacted Layla Grace, sent them pictures of the broken table base and they shipped a new one out and picked up the broken one. Their customer se... See more

Customer service was exceptional for the entire process. Each time I called, a real person answered the phone and even though I spoke to 3 different people during the process, every one of them was ki... See more

We were very pleased with our 2 purchases ( although the 2nd one was missing a washer, I was able to make it work. Moreover, the item was on sale 2 weeks after shipping notification; I sent an email... See more

I purchased a large piece of furniture. The delivery date was changed 3 times by the delivery company that Layla Grayce used. They followed up and gave me a credit for my inconveniencia and stayed o... See more

Beautiful table. Not 5 star as the wood is darker than described and in photos as well the marble top is super shiny. No photos on line to show this only side views. Which the sides are NOT POLISHED... See more

I asked to fill out a survey because the customer service I received from Layla Grayce was EXCEPTIONAL. I ordered pendants for my kitchen and had an issue. They replaced the lights immediately and the... See more

The items I ordered came quickly. My only complaint is that I ordered a heavy dresser and shipping is to the door only. I didn't see a spot where I could choose white glove delivery inside of the hous... See more

Out coffee table was shipped quickly and well packaged. It was exactly as pictured and described. There was excellent communication. I would definitely order from Layla Grace again.

The customer service given by Megan was outstanding, very professional, and super efficient! My wife and I are extremely appreciative of Megan's help. We will be customers for life. Thank you.

The sofas were even nicer than expected. I was very nervous ordering online, sight unseen. Communication about delivery was very good.

The transaction was so easy, and the delivery was on time. I was kept informed until the shipment arrived. I love the Four Hands inventory available and will be back. EAN

Layla Grayce has been fabulous to work with. I had an issue with a console table that was delivered and they were very quit to respond and resolve the problem. I would definitely order from them aga... See more

Great experience. Deliver was fast and simple love my new bed was in great condition and packaged very well

Rug arrived in bad ripped packaging causing the rug to buckle and crease. The rug itself looks cheap and is unraveling badly on one end.

Deliver and product was great. Just what we were looking for and less expensive than other companies.

Customer Sales Rep was great - found product at a great price - loved it when arrived.

Beautiful desk at a great price and delivered fast!

The piece itself is gorgeous and the delivery was flawlwss

Best price, great shipping, wonderful product

Ordered a zach coffee table and end table here. Customer service was super responsive and the process was as they described. They also left notes that were easy to refer back to as mentioned. I u... See more

I bought the Four Hands Boothe Ladder, which, at the time, had a discounted price, making it less expensive than I could find it elsewhere. The ladder is beautiful, sturdy, and arrived quickly and pe... See more

I was unsure of this site initially because I have never heard of it. I have been pleasantly surprised and would definitely order from here again. Customer service has been quick to respond to my qu... See more

I had to call in for a few questions regarding a dresser, needed a measurements and clarity on the color. From start to finish the experience was great. Their team made sure I had the information I ne... See more