Lots of Plants Reviews 1,645

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition and health of the plants upon arrival. Consumers appreciate the careful packaging that ensures plants are well-protected during shipping. People also highlight the beauty and quality of the plants, noting they often exceed expectations and are sometimes better than those found in local nurseries. Consumers are pleased with the delivery service, often receiving their orders promptly and in good condition. The selection of plants is another positive aspect, with reviewers appreciating the ability to find specific varieties and sizes. However, some reviewers feel that the prices are high. While the order topic is ambiguous, the overall sentiment remains positive due to the quality and condition of the plants received.

Based on these reviews

Rated 4 out of 5 stars
Verified

Good delivery, on schedule as stated, only issue was two binding straps of the five boxes had the plastic binding strap broken so the two plants inside crushed each other and may not recover. The othe... See more

Rated 4 out of 5 stars
Verified

The laurels arrived in a timely fashion and the plants were healthy. This could have been a 5 but one of the straps holding one of the two laurels was cut causing it to slide into the other. Numerou... See more

Company replied

Rated 4 out of 5 stars
Verified

This review covers the whole season. I ordered 10 plants this season. Three of the plants received were outstanding (5+), Six of the plants were great (4.5) but one plant was underwhelming (2). I... See more

Rated 4 out of 5 stars
Verified

Love the plants, both arrived out of the pits, guessing it happens when plants are shipped, looking forward to getting them planted! Thank you

Rated 5 out of 5 stars
Verified

All the plants arrived in great shape and nice size! First order arrived quickly. I missed ordering one plant and had to place another order. That one took more time to get. But ended up arriving the... See more

Rated 5 out of 5 stars
Verified

Well packaged, healthy plants that were the appropriate size for the container size ordered. Shipped out in a timely fashion.

Rated 5 out of 5 stars
Verified

This beauty arrived today after six days with UPS and my expectations were easily exceeded. This particular weeping blue atlas cedar I received today looks awesome and healthy! I’ll definitely keep... See more

Company replied

Rated 5 out of 5 stars
Verified

This is my 2nd purchase from this business. I requested that the plant be sent to my brother's home in SC as I was visiting. I expected it to arrive on Monday or Tuesday but it arrived ahead of schedu... See more

Rated 5 out of 5 stars
Verified

My plants arrived well packed and are absolutely beautiful! Two of the camellias were in bloom. It took a week or so to ship them but when I called for a status someone answered me immediately. I was... See more

Rated 5 out of 5 stars
Verified

While I initially had some concerns with the delay in shipping, I contacted them expressing my concern. They apologized and said that there would be a releasing a new crop of Summer Snow gardenias in... See more

Rated 5 out of 5 stars
Verified

Ordered a mock orange for my mother for mothers day. I was not expecting much with previous experiences i have had with other nurseries shipping plants but I was really surprised and very happy. I was... See more

Rated 5 out of 5 stars
Verified

When there was confusion about the delivery, the customer representative immediately put my worries to rest. Even with a 4-5 day delivery date, my plant showed up in 3 days. It looked in good health a... See more

Company replied

Rated 5 out of 5 stars
Verified

We are doing a major garden renovation and since we have used Lots of Plants several times before, we chose them again. We were not disappointed! All our plants came when expected and in great conditi... See more

Rated 5 out of 5 stars
Verified

The plants I received were super healthy and beautiful. They survived my planting and the camellia looks like it’s just about to bloom! Loved that they had some plant-specific tips for planting in the... See more

Rated 5 out of 5 stars
Verified

I bought a mountain laurel. the plant came in great condition. I have bought plants online in the past, this was one of the best in terms of condition. they were unable to send the larger plant - but... See more

Rated 5 out of 5 stars
Verified

So far so good, I ordered the butterfly bush, making sure it is safe for zone 5, followed planting instructions. As long as it makes it through the winters and comes back every spring, Ill be very hap... See more

Rated 5 out of 5 stars
Verified

The shrubs arrived in excellent condition. I appreciate the 3 gallon size and also being able to get the shrubs I want without searching locally and not being able to find what I want. I will order fr... See more

Rated 5 out of 5 stars
Verified

I have ordered many plants through online sources and have been disappointed in quite a few. LoP is NOT one to be disappointed with. Their Camillas are second to absolutely none! They are worth every... See more

Rated 5 out of 5 stars
Verified

I bought a rose of Sharon. It was packed perfectly, came in a timely manner, was large and healthy, and was more mature than most mail order companies. I always go to Lots of Plants to see if they hav... See more

Rated 3 out of 5 stars
Verified

The plant looked healthy, however, the disappointment is related to size/cost ratio. I bought a camellia in a 3 gallon pot which was a foot shorter than same 5 plants I have purchased in recent year... See more

Rated 5 out of 5 stars
Verified

The plants came in perfect condition and were just what I wanted and had ordered. Planting materials and instructions were perfect. I had a bad experience with a different company so was extremely ple... See more

Rated 5 out of 5 stars
Verified

I ordered a camilia flower tree for my mom and it came in a large, tall, cardboard box. The leaves were healthy and green, and bottom portion (potted dirt) was wrapped safely in plastic. I’m very sati... See more

Rated 5 out of 5 stars
Verified

The plant is large and healthy. A beautiful specimen! Already thriving! Came perfectly packaged so absolutely no damage as well. Love it!

Rated 5 out of 5 stars
Verified

The plants were expensive, but it was the only place I could find exactly what I wanted and shipping was free. I ordered six 3 gallons bushes. They arrived well packaged, healthy, and beautiful. I w... See more

Company replied

Rated 5 out of 5 stars
Verified

I received two plants: one with flowers and good size. The other had been cut back presumably to clean up dead blossoms I paid the same amount for both. Disappointed.

Rated 3 out of 5 stars
Verified

Plant was packaged well. Didn’t see any potential buds for blooming this season. I ordered one, same species, from Etsy that was 27$ cheaper same size with bloom.

Rated 5 out of 5 stars
Verified

Fast, friendly service. Had the very tree I was looking for, and in three gallon, not one gallon like other's. Tree arrived in great condition. Looking forward to purchasing a couple more.

Company replied

Rated 3 out of 5 stars
Verified

All I have to compare is experience with other providers. I ordered another tree from a competitor. It arrived with planting instructions and root stabilizer. My Red Dragon Japanese Maple arrived w... See more

Rated 5 out of 5 stars
Verified

Shipped as expected, shrub size was better than expected, and the shrub's health was outstanding. Very good experience. Ill be ordering more.

Rated 5 out of 5 stars
Verified

My plants arrived beautifully packed and in superb condition. They were everything they were described as if not better! Lots of Plants is a great company to work with! Thank you!

Rated 5 out of 5 stars
Verified

My three gallon tree was well packed for travel and arrived in good condition and on time. I would definitely reorder from Lots Of Plants!!

Rated 5 out of 5 stars
Verified

I ordered King's Gold false cypress in seven gallon pot. The plant arrived in excellent condition, and it is a beautiful plant. Thank you!

Rated 5 out of 5 stars
Verified

Got my plants today, they are beautiful!! Well potted and wrapped very good. They arrived in excellent condition. Thank you so much. I will enjoy them very much

Rated 5 out of 5 stars
Verified

The plants arrived yesterday and look great. Came perfectly packaged and look a lot healthier than what is in our local nurseries.

Rated 5 out of 5 stars
Verified

The plant arrived in a timely manner. The plant is in healthy condition and as advertised. We have planted it and am looking forward to seeing it grow.

Rated 5 out of 5 stars
Verified

My beautiful Camelia was a gir=ft for my husband and it arrived just in time for his birthday it is a beautiful specimen -thanks!

Rated 5 out of 5 stars
Verified

Plants showed up in great condition. I was skeptical about ordering a plant online and have it ship across the country.

Rated 5 out of 5 stars
Verified

The plant was probably in the best condition I have ever got from an online purchase. The box was not easy to open but the plant was not damaged by my actions.

Rated 5 out of 5 stars
Verified

Excellent! My camellia arrived in beautiful shape. I emailed a question and received a quick response. Not a very friendly response but informative.

Rated 5 out of 5 stars
Verified

I had to schedule delivery in advance and it arrived exactly on time. The quality of the King's Gold Mop cypress is excellent!

Rated 5 out of 5 stars
Verified

Plant is healthy. Arrived well packaged.. would have liked planting instructions and care info, not included.

Rated 4 out of 5 stars
Verified

The plants were well packaged and arrived in good shape. One wasn't as moist as the other 3, but seems ok. They have been planted and we'll see what happens. So far so good. I had a hard time get... See more

Rated 4 out of 5 stars
Verified

The plants arrived with no damage and well watered. My compliments to your shipping department. The roots weren’t developed enough to hold the soil and root ball together during planting.

Rated 5 out of 5 stars
Verified

The Norway weeping spruce arrived quickly and was in EXCELLENT condition. Probably the most healthy tree I’ve received via mail. Clear instructions. Highly recommend.

Rated 3 out of 5 stars
Verified

I ordered 3 plants. Two were shipped laying on their sides. Most of the soil fell out of one and it was wilted. It was much smaller that expected. The other plant was spectacular. Gorgeous purple flow... See more

Rated 5 out of 5 stars

Lots of Plants is my first choice for a reason. My Rose of Sharon arrived perfectly packed, on time, and was a large, healthy, and mature plant—far better than the competition. I highly recommend them... See more

Rated 5 out of 5 stars

My camellia arrived in beautiful shape. I emailed a question and received a quick response. Not a very friendly response but informative.

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Company details

  1. #16 of 22 best companies in Garden Center
  2. #8 of 13 best companies in Garden
  3. #1 of 1 best companies in Landscape Architect
  4. #1 of 1 best companies in Landscaper
  5. #8 of 12 best companies in Plant Nursery
  6. #3 of 4 best companies in Wholesale Plant Nursery

Written by the company

Here at Lots of Plants we provide large 3 and 7 gallon unique plant options for your new or existing landscape. We offer over 400 options for flowering plants and evergreens. Some of our most popular plants are Camellia, Kalmia, Rhododendron, and Hibiscus. We have perfect privacy trees for any locations as well as rare and unusual specimens for any plant collector.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars
Verified

All the plants arrived in great shape…

All the plants arrived in great shape and nice size! First order arrived quickly. I missed ordering one plant and had to place another order. That one took more time to get. But ended up arriving the last day landscapers were there so it came just in time to get planted without bringing them back.

October 29, 2025
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Rated 1 out of 5 stars

If I could only have an option of -0…

If I could only have an option of -0 star, I would rte this despicable, rude owner of this company! I recently purchased a supposed to be 7-gallon Cherry Go Round that cost $141. I should have listen to my first gut feeling that this company is bad! I once cancelled my order a few months back but then I decided to purchased it last week. I have sent him emails and he wa not willing to give me refund instead told me to plant it in the shade even though I rejected his sick, ugly and have fungal disease plant! He gaslit me as if I don't own mny hydrangeas!!! I curse all of his plants that they will all get sick from diseases and will die and lose his business from being a crook!!!! I will also put jim on Reddit thread so he cannot deceive more customers in the near future!!! I have all the evidence including the photos and video!!! Never again will I ever buy a flower from him!!! He is rude and no conscience!!! The most horrible business owner and extremely poor customer service!!!! And his nme is Joseph, so disgusting to have that kind of name taken from the Holy Bible!

September 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Stay away.

I purchased some plants, they never arrived. I ordered them on MAY 9TH, the date is now July 9th. I called them 3 times, left three emails, i have emailed them now 10+ times to get my refund, the customer service IS NOWHERE TO BE FOUND. They told me they would send me a refund check a month ago, i call to follow up, the cowards don't pick up or return calls, don't return emails, it has been 2 months of HELL trying to get my money back. STAY FAR AWAY. Trust me.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Unhappy

No. I am Not Happy. the second time I have ordered the Mardi Gras Rhododendron and it arrived with brown leaves. It looks sickly planted. I had it planted right away upon arrival and purchased acidifier. I paid $92.00 each for two Rhododendrons. Capistrano and Mardi Gras. I will not order again if these do not survive!!

June 21, 2025
Rated 4 out of 5 stars
Verified

Plants all look hearty.

The plants were well packaged and arrived in good shape. One wasn't as moist as the other 3, but seems ok. They have been planted and we'll see what happens. So far so good. I had a hard time getting the 10% discount link to work even though it should be easy. Joseph Plitt helped make that link work. I will buy from them again.

June 19, 2025
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