Luvansh LLC Reviews 321

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the quality of the products they purchased, highlighting that they are exactly as described and of excellent quality. Consumers also appreciate the unbeatable prices and the wide selection of diamonds available. People consistently praise the company's customer service, noting the team's responsiveness, helpfulness, and willingness to go the extra mile to ensure customer satisfaction. The order processing and shipping times are also highly regarded, with reviewers frequently mentioning the fast and efficient delivery service.

Based on these reviews

Rated 5 out of 5 stars

Outstanding customer service! THEY reached out to confirm I received my package after we switched it from door delivery, due to not being able to be at home while fedex delivered to my door for requir... See more

Company replied

Rated 5 out of 5 stars

I ordered a stunning 4 carat emerald cut stone and setting…I decided I wanted double prongs after I had already placed the order..figured big company out of NYC…no one will care..well…they cared..Neel... See more

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Rated 5 out of 5 stars

I originally ordered a 2.3 carat, D clarity, VVS2 lab grown diamond, but got an email saying that it had been sold after I purchased. Tyler, with the Luvansh team, emailed me and helped me pick out a... See more

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Rated 5 out of 5 stars

They processed a price adjustment for a returnable item that went on sale seamlessly. They also double checked the color of what I ordered, I think since it was a bit unusual. Shipping was fast and we... See more

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Rated 5 out of 5 stars

I have made several purchases from here. I have taken loose diamonds to be set and each time my local jeweler comments how beautiful they are. The customer service is top notch! Excellent prices and b... See more

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Rated 5 out of 5 stars

I got a package fast from Luvansh,a 10.29 G,VS,Oval stone,it’s amazing,perfect and breathtaking,I got so excited and very happy that it’s hard for me to sleep that I decided to have it set for a penda... See more

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Rated 5 out of 5 stars

Amazing custom jewelry. We have purchased several custom pieces form Luvansh. The 46 carat tennis bracelet on their website is ours. My wife was never interested in tennis bracelets. Our local ups... See more

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Rated 5 out of 5 stars

For the price, this company feels too good to be true. I got a very affordable engagement ring that was absolutely stunning. The ring needed a small repair when a prong came loose, so I sent it back t... See more

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Rated 5 out of 5 stars

Great customer service. Wonderful selection of beautiful diamonds. I have already made 3 purchases from here. I accidentally made a mistake using the wrong card and Aarvi took care of my mistake swift... See more

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Rated 5 out of 5 stars
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Luvansh went above and beyond for me. I have purchased several diamonds and jewelry pieces with them and I happened to purchase a diamond a few days before their Black Friday sale. They were so gracio... See more

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Rated 5 out of 5 stars

I noticed that there was an error on my invoice and I e-mailed immediately to be sure my order was correct. I got a fast response by e-mail (even during the busy holiday season) stating that it would... See more

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Rated 5 out of 5 stars

Kudos to Vince and the Luvansh team. Their patience with me and help with choosing stones for a pair of custom studs was above and beyond expectations. Luvansh was highly recommended to me and I was... See more

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Rated 5 out of 5 stars

I had an overall tremendous experience dealing with Luvansh. Special shout out to Phil, Tyler, Joe, Alex and Aarvi for their excellent customer service. We did have a minor hiccup in the proce... See more

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Rated 5 out of 5 stars

I was initially reluctant to purchase online from Luvansh after reading the reviews. My experience has been nothing but outstanding. My wife loves the diamond hoop earrings. i communicated a few time... See more

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Rated 5 out of 5 stars

First time making a diamond necklace purchase, and it definitely won’t be my last with Luvansh. I ordered the 2 CT diamonds-by-the-yard necklace and absolutely love it. A friend’s mom had recommended... See more

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Rated 5 out of 5 stars

Vince was very helpful in answering my question. He assured me my package would ship by December 15th. Hopeful to receive it by Christmas!

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Rated 5 out of 5 stars
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Joe had fantastic customer service! answered all my questions in a timely and concise fashion; made the experience very easy. Got my girlfriend a pair of diamond studs. Joe ensured the transaction and... See more

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Rated 5 out of 5 stars

I’ve bought several pieces from this jeweler, including turning a 5 ct diamond into a beautiful pendant. Their design team guided me through the process seamlessly. Ryan is my go-to person—honest, r... See more

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Rated 5 out of 5 stars

The ring is beautiful. it is shipped by fedex in about 5 business days to Toronto, Canada. The sales tax and import duty are quoted by Fedex during order. I will definitely check Luvansh catalog for m... See more

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Rated 5 out of 5 stars

Ordered late Sunday night, received order by Tuesday early afternoon to Western Canada. Price was amazing, earrings (1.5 carat 14k white gold studs) are gorgeous, service fantastic, no hidden duties... See more

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Rated 5 out of 5 stars
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Love the jewelry. I’ve purchased two pairs of studs and they’re amazing quality and beautiful. Even more importantly, I had to reach out to customer service both orders, only due to a personal prefere... See more

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Rated 5 out of 5 stars
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I purchased a beautiful 1.5 carat lab diamond to have set in a custom pendant setting as a gift for my mother for her 90th birthday. It is beautiful, and she was thrilled. The jeweler that set the dia... See more

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Rated 5 out of 5 stars

Neel was very accommodating. As soon as I let him know that I would be travelling when the pear lab diamond would be delivered, he immediately proposed a solution to deliver it after I return home. G... See more

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Rated 5 out of 5 stars

Contacted Live Chat to assist in changing the back type on earrings I purchased that day. Vince was able to help me out and expedite the request.

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Rated 5 out of 5 stars
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Had some trouble with the payment process. Contacted Luvansh via chat. Aarvi answered my questions and assured me if I got double charged, I'd be refunded, even for a final sale item. Very nice and po... See more

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Rated 5 out of 5 stars

I have ordered loose stones from Luvansh several times now and have always been so impressed with the website filtering functionality, the processing and shipping time, and the quality of the stones.... See more

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Rated 5 out of 5 stars

I was enamored by my American daughter-in-law's new engagement ring that she purchased from you. I needed to replace my engagement ring which is too small, so I asked her to look for something for me.... See more

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Rated 5 out of 5 stars

Alex went above and beyond helping me get my ring sooner than expected. So very thankful for the commitment and hard work !

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Rated 5 out of 5 stars

I have had to contact Luvansh several times regarding shipping my various orders (I’m never home to sign for a package, so I often have to redirect shipments to my local fedex facility). They have bee... See more

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Rated 5 out of 5 stars

I purchased 2 pairs of diamond studs from Luvansh and had the BEST experience. The customer service at Luvansh is outstanding. Joe and Catherine were very quick to answer my emails and to offer advice... See more

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Rated 5 out of 5 stars

This was my first purchase from Luvansh, First time customer and I couldn't be more impressed and excited for my new ring. I ordered on near the end of October and it was shipped and delivered by mid... See more

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Rated 5 out of 5 stars

They're great, responsive on emails, and have top notch customer service. They respect any price adjustments that happen recent of a purchase. Aarvi was a great help!

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Rated 5 out of 5 stars
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Stunning diamond studs, excellent quality! Although I love these, the 4 CTW is a bit too heavy, and the screw backing is not easy to use. Maybe a 2 or 3 CTW pushback is a better option for me.

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Rated 5 out of 5 stars

I got a personalized note from the owner explaining that I am one of the first Canadian customers - it was a very thoughtful personal touch. I ordered 3ct diamond stud earrings and they are absolutely... See more

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Rated 5 out of 5 stars

Reached out to check the status of my order and was assisted right away and provided the appropriate status right away.

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Rated 5 out of 5 stars

The communication was amazing. I emailed support as a first time buyer and it was almost an instant response. We will be back to shop again soon. Highly recommended!!!

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Rated 5 out of 5 stars

I have to admit that I was with a lot of doubt at first specially looking at the prices of this loose stones. I’m gladly to say that they have the best service on terms on quality and what you get fo... See more

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Rated 5 out of 5 stars
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Aarvi is very nice and helpful. Helped me when I had questions about location of my order etc and was very prompt to resolve my issues.

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Rated 5 out of 5 stars
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Joe was wonderful! Helped me solve my issue right away! I am a lifetime customer at this point!❤️

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Rated 5 out of 5 stars
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Rep was very helpful in changing my ring size I quickly placed my order & realized I fat fingered the wrong ring size. I reached out via chat & the rep was able to make a change to my correct siz... See more

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Rated 5 out of 5 stars
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Aarvi was great! He guided me through the website and assisted with any questions I had! He was much better than customer support!

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Rated 5 out of 5 stars

Great customer service! Purchased two studs from here and I absolutely love. They’re beautiful.

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Rated 5 out of 5 stars
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Excellent selection and prices for quality diamonds. Customer service was fantastic when I reached out to inquire about more specific shipping time. My experience has been great so far!

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Rated 5 out of 5 stars

I found a high quality diamond for an incredible,low price. This is the third diamond I've bought from you.

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Rated 5 out of 5 stars

Victor was very helpful and kind and responsive. Even let the email team know that I needed to speak with them quickly.

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Rated 5 out of 5 stars

Fast response and resolved my issue rib by away! Great service!

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Rated 5 out of 5 stars
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Support responded to me very quickly and was able to help me with me issue. Avari was very helpful

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Rated 5 out of 5 stars

Customer service responded very quickly and immediately solved my issue. I will definitely purchase from them again

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Rated 5 out of 5 stars

The ring is beautiful and the customer service is nice.

Company replied

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Company details

  1. Jewelry Store

Written by the company

Luvansh Jewelry is a premier provider of lab-grown diamonds, offering an extensive selection of basic jewelry pieces, including stud earrings, necklaces, bracelets, and loose diamonds perfect for custom engagement rings. By cultivating our own lab-grown diamonds, we eliminate the need for intermediaries, allowing us to offer our high-quality products at prices that are 50% lower than typical market rates. This direct-to-consumer model ensures that our customers enjoy both exceptional value and the assurance of sustainable, ethically produced diamonds. At Luvansh Jewelry, we pride ourselves on transparency and innovation in the creation of our jewelry, ensuring each piece meets stringent quality standards while also being accessible to a broader range of jewelry enthusiasts. Whether you're looking for the timeless elegance of a simple necklace or the personalized touch of a bespoke engagement ring, our collection is designed to cater to diverse tastes and preferences, all while maintaining affordability and ethical responsibility.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

321 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month


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Rated 5 out of 5 stars

Highly recommend!

The ring is gorgeous, thank you! Delivery was fast and right on time. And the price was great!

December 8, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for your wonderful feedback! We’re thrilled to hear you love the ring and that delivery was fast and on time. We truly appreciate your support and are glad you found a great value with us!

Rated 5 out of 5 stars

My diamond is absolutely stunning

My diamond is absolutely stunning! And communication with your Support team via email was smooth and seamless. Thank you so much!

December 8, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you so much for your wonderful feedback! We’re thrilled to hear you love your diamond and had a smooth experience with our support team. We truly appreciate your kind words and your trust in us!

Rated 5 out of 5 stars

I had some questions about an order after hours on a weekend…

I had some questions about an order placed after hours on a Saturday and received a reply that same evening that fully answered my questions. Haven’t received what I ordered yet, but so far customer support has been excellent!

December 6, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind feedback! We’re glad our team could assist you promptly, even after hours. We appreciate your trust and look forward to delivering your order soon. Thank you for choosing us!

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Rated 1 out of 5 stars

Horrible Experience

Sent me an obviously defective earring that doesn’t screw one correctly. Won’t do anything to fix it. Avoid at all costs.

December 1, 2025
Unprompted review
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Reply from Luvansh LLC

We’re very sorry to hear about your experience. This is certainly not the quality or service we aim to provide. We will ensure to share a feedback on this with our team so that your experience in the future is better.

Rated 5 out of 5 stars

Amazing Team

I originally ordered a 2.3 carat, D clarity, VVS2 lab grown diamond, but got an email saying that it had been sold after I purchased. Tyler, with the Luvansh team, emailed me and helped me pick out a better diamond and was able to fix the issue very quickly.

December 5, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for sharing your experience! We’re glad Tyler was able to assist you quickly and help you find an even better diamond after the original one sold. We truly appreciate your understanding and are grateful for your support!

Rated 5 out of 5 stars

Order Status

Reached out to check the status of my order and was assisted right away and provided the appropriate status right away.

December 5, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for sharing your experience! We’re glad our team was able to assist you promptly and provide your order status right away. We appreciate your support!

Rated 5 out of 5 stars

Customer support

Vince was very helpful in answering my question. He assured me my package would ship by December 15th. Hopeful to receive it by Christmas!

December 5, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind feedback! We’re glad Vince was able to assist and provide reassurance about your shipment. We hope your package arrives in time for Christmas!

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Rated 5 out of 5 stars

Excellent Service

Kudos to Vince and the Luvansh team. Their patience with me and help with choosing stones for a pair of custom studs was above and beyond expectations. Luvansh was highly recommended to me and I was not disappointed.

December 5, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you so much for your wonderful feedback! We’re delighted to hear that Vince and the Luvansh team were able to assist you and exceed your expectations. We truly appreciate your trust in us and are glad the recommendation lived up to your experience!

Rated 5 out of 5 stars

Victor was very helpful and kind

Victor was very helpful and kind and responsive. Even let the email team know that I needed to speak with them quickly.

December 5, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind words! We’re so glad to hear that Victor was helpful, kind, and responsive. We appreciate your feedback and are always here to assist you.

Rated 5 out of 5 stars

I got a package fast from Luvansh,a…

I got a package fast from Luvansh,a 10.29 G,VS,Oval stone,it’s amazing,perfect and breathtaking,I got so excited and very happy that it’s hard for me to sleep that I decided to have it set for a pendant and Mr.Alex is quick to respond to my questions and requests.I really appreciate it.A million thanks to Luvansh!🤗🤗🤗

December 5, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you so much for your wonderful review! We’re thrilled to hear you love your 10.29 G VS oval stone and had such a great experience. We’re glad Alex could assist you quickly, and we truly appreciate your trust in Luvansh. Thank you again for your support!

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Rated 5 out of 5 stars

Fast response and resolved my issue rib…

Fast response and resolved my issue rib by away! Great service!

December 5, 2025
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for the great feedback! We’re glad we could resolve your issue quickly and appreciate your support!

Rated 5 out of 5 stars

Beautiful ring

The ring is beautiful and the customer service is nice.

December 5, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you so much! We’re thrilled you love the ring and had a great experience with our customer service. We appreciate your support!

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! THEY reached out to confirm I received my package after we switched it from door delivery, due to not being able to be at home while fedex delivered to my door for required signature, to pick up at FedEx location. Amazing products and great deals!! Luvansh will def be my go to from here on out! Very pleased with these guys!

December 5, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for the amazing feedback! We’re so glad our team could proactively ensure your package was received safely and that you’re happy with your products. We truly appreciate your trust and are honored to be your go-to from now on!

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Rated 5 out of 5 stars
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Joe was wonderful

Joe was wonderful! Helped me solve my issue right away! I am a lifetime customer at this point!❤️

December 4, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you so much for your kind words! We’re thrilled Joe was able to help right away. We truly appreciate your loyalty and are grateful to have you as a lifetime customer!

Rated 5 out of 5 stars

A Seamless and Satisfying Experience

I’ve bought several pieces from this jeweler, including turning a 5 ct diamond into a beautiful pendant. Their design team guided me through the process seamlessly.
Ryan is my go-to person—honest, reliable, and incredibly insightful. The pieces I’ve gifted have been truly loved. I worked with customer service representative Catherine, who was professional, friendly, and very knowledgeable. Always a great experience. Highly recommend!

December 4, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for your continued trust in us! We’re delighted that your custom pendant and other pieces have been such great experiences. Ryan and Catherine will be thrilled to hear your kind words. We appreciate the recommendation and look forward to creating more beautiful pieces with you!

Rated 5 out of 5 stars

Always respond quickly and extremely…

Always respond quickly and extremely accommodating to customers. Great company! Great experience!

December 4, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for the wonderful feedback! We’re glad you had a great experience and appreciate your kind words. We look forward to serving you again!

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