Banner for Bee Balm

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product quality, noting its effectiveness in moisturizing and healing dry lips. Consumers also appreciate the variety of flavors available and the adorable packaging, which makes the product a delightful treat and a great gift option. People highlight the fast delivery service and the overall positive user experience, from easy ordering to timely arrival. The balm's texture, pleasant scent, and long-lasting hydration are frequently praised, with many reviewers expressing their loyalty to the brand and eagerness to try new flavors.

Based on these reviews

Rated 5 out of 5 stars
Verified

The product is fabulously cute & functional. Pretty packaging, looks like a cute little honey pot, with a lid containing small applicator wands minimizing contamination. Product applies easily, moist... See more

Company replied

Rated 5 out of 5 stars
Verified

I just got my order yesterday (it’s been at post office, I was out of town). I absolutely love it. My lips felt dry yesterday from weather change. I used the peach & my lips felt better immediately &... See more

Company replied

Rated 5 out of 5 stars
Verified

Fast shipping never a problem with ordering and most of all the product. I got my great niece this for christmas one year and now she is obsessed she loves every flavor and how the product works so we... See more

Company replied

Rated 5 out of 5 stars
Verified

I had a difficult time getting my first order( lost in the mail), but when I contacted the company, via e-mail, Kyra, on the Customer Experience Team went to work and had a replacement order sent out... See more

Company replied

Rated 3 out of 5 stars

Packaging nice, smells good but there is absolutely another reason to buy the taste is just like wax especially kidos want taste when they do their lips. I wasn't impressed either.

Company replied

Rated 5 out of 5 stars
Verified

Just let me start by saying that I Absolutely LOVE IT and I have already ordered more for my daughters. This is the BEST lip product ever and I definitely recommend this product.

Company replied

Rated 4 out of 5 stars
Verified

I was expecting a bit more of a graham cracker scent to the S’mores lip balm but I’m not disappointed! It has that small hint of marshmallow to it along with hot cocoa. The only downside is that I wis... See more

Company replied

Rated 5 out of 5 stars
Verified

The balm packaging is to die for, the smell is delectable and the balm itself is smooth, hydrating and nourishing on the lips! I’m obsessed to say the least! Also would make an amazing stocking stuffe... See more

Company replied

Rated 5 out of 5 stars
Verified

My granddaughter and I are enjoying "bee"ing Bee Balm collectors! We love the cute pots, bee hive applicators and yummy varieties to choose from. The $5-$7 price point keeps them fun and affordable... See more

Company replied

Rated 3 out of 5 stars
Verified

I was not aware, my fault for not researching the product more, that there is dye in most products. So was disappointed when I discovered that

Company replied

Rated 5 out of 5 stars
Verified

It’s very cute and smooth, it’s nice. The tiny honeycombs and packaging sold me. They’re great gifts! It’s not as long lasting as I thought, it’s like Burt’s bees but smells a whole lot better (I real... See more

Company replied

Rated 5 out of 5 stars
Verified

The Lavender scented balm was perfect in keeping my lips soft and moisturized. The scent was not overbearing. I love the container and how it comes with 2 cute, honeycomb appliers. Very impressed and... See more

Company replied

Rated 5 out of 5 stars
Verified

Great varieties, wished their stock wasn’t so limited. Every-time I see a new flavor or scent, they sell out within 2 days. I’m still hoping and praying they bring back Pineapple, candy cane, and pep... See more

Company replied

Rated 5 out of 5 stars
Verified

You have some wonderful products that are presented honestly and beautifully on the webpage! The packaging is cute, and so is the container for the lip product! This is such a "fun" item that truly wo... See more

Company replied

Rated 5 out of 5 stars
Verified

I love how quickly my order comes in when I place an order. I wish all of the flavors were always available like strawberry shortcake. Still haven’t been able to order that one. I love the banana but... See more

Company replied

Rated 5 out of 5 stars
Verified

Bought lavender for myself, original for hubby. Love mine, smells nice and its colorless which is fine. love how soft/ moisturizing they made hubby's lips and he likes his chapped lips are already bet... See more

Company replied

Rated 5 out of 5 stars
Verified

I purchased the 3 pack in various flavors. A great buy to give for holiday gifts. Items were well packaged and shipped fast. Each BEE BALM is boxed and detailed with great information. I like that min... See more

Company replied

Rated 5 out of 5 stars
Verified

I initially purchased various flavors of the Bee Balm as Christmas gifts for my many nieces and great nieces. The packages arrived quickly and in good shape. I tried the Cherry flavored balm and now I... See more

Company replied

Rated 5 out of 5 stars
Verified

Love your products. Have purchase several . One for me and some are stocking stuffers.saw to more favors I will purchase soon “ Candy Cane “ how appropriate with the coming season and Coconut.

Company replied

Rated 5 out of 5 stars
Verified

My recent order was delivered timely and I am very satisfied with the order. Although I am an existing customer who orders quit often and have never received any perks or discounts for being a loya... See more

Company replied

Rated 5 out of 5 stars
Verified

The smell of the lip balm is amazing ! I LOVE the way the jar looks , very inviting.😊 the applicator is adorable and my lips are usually so DRY ..... Bee balm really deep conditions them back to norm... See more

Company replied

Rated 5 out of 5 stars
Verified

I have severe chapped lips, I live in Colorado and it is dry and cold. This bee balm is so smooth and creamy, it does not just sit on the surface it penetrates into my lips leaving them moist. And the... See more

Company replied

Rated 5 out of 5 stars
Verified

I love how hydrating it is ( it is a little sticky BUT just don’t add as much it’s good otherwise) it smells great and adds a slight red look to it I got them for Christmas stocking stuffers ( yes I s... See more

Company replied

Rated 5 out of 5 stars
Verified

Good product. Wish the quantities available lasted a bit longer as by the time I get the $$$ saved up to purchase, they are sold out

Company replied

Rated 5 out of 5 stars
Verified

I usually don't like chapstick because it feels heavy on my lips. But, I love Bee Balm! It feels like I'm not wearing any at all. It is a great moisturizer! I am getting over RSV and my lips were so d... See more

Company replied

Rated 5 out of 5 stars
Verified

The Bee Balm works great made my lips heal & be moist& healthy. The flavors are really smell good & the ingredients in them are amazing!!! Most importantly they are helping the Bees which is very imp... See more

Company replied

Rated 5 out of 5 stars
Verified

Packaging is adorable. But I like that the packaging, including shipping packaging, isn’t overly done. You don’t waste a bunch of paper and cardboard. The balm itself is fantastic. This is my 2nd orde... See more

Company replied

Rated 5 out of 5 stars
Verified

I came across Bee Balm on Facebook and it looked really cute so I thought I would try one and see how it worked for me. Having "older skin", I wasn't sure it would do what it said it would (keep my li... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been purchasing Bee Balm for a few years and I give it out to friends and coworkers for Birthdays and Christmas. Everyone really enjoys it and always has great things to say about Bee Balm

Company replied

Rated 5 out of 5 stars
Verified

I was having an issue ordering and I contacted the company and they were extremely helpful. They helped me get through the order and I am very pleased with the product as well as the help I received t... See more

Company replied

Rated 5 out of 5 stars
Verified

I guess I didn't realize that the shipment was going straight to my mom, but since she was the intended recipient, it all worked out. I guess I just need to be aware of my default address. But she LOV... See more

Company replied

Rated 5 out of 5 stars
Verified

The bee balms were definitely a hit with the girls trip! Great flavor, consistency, and protection for the lips. I recommend! You can’t go wrong with these little cuties. ⭐️⭐️⭐️⭐️⭐️

Company replied

Rated 5 out of 5 stars
Verified

I love your company! All the different flavors are yummy and my lips are doing great, for once. I ordered some from another company, they weren't good, didn't taste right. I will always buy from you... See more

Company replied

Rated 5 out of 5 stars
Verified

I was playing a game online when the ad for BeeBalm came up. I clicked the link and read all about BeeBalm. It is most impressive information. Of course I placed an order and I was not disappointed.... See more

Company replied

Rated 5 out of 5 stars
Verified

I love your Bee Balm I have it in peach, strawberry, and honey stays on for a long time I work outside so I put it on when I start work and it’s still on when I finish work keeps my lips nice and moi... See more

Company replied

Rated 5 out of 5 stars
Verified

Received lip balm in a timely manner and I got exactly what I ordered. There is even a phone number to call, if anything was wrong with my order. No trying to figure out who to contact.

Company replied

Rated 4 out of 5 stars
Verified

Everything was received in a timely manner and I like what I ordered for myself, but I can’t give a five because two of the items were where my grandkids for Christmas so I don’t know if they’ll like... See more

Company replied

Rated 5 out of 5 stars
Verified

This product is absolutely perfect soft and silky smooth on the lips heals my cracks every time lasts a decent amount of time for lip balm and smells absolutely delicious

Company replied

Rated 5 out of 5 stars
Verified

Very fast shipping, love the packaging. All orders have arrived in perfect condition. The balm’s smell good enough to eat! They leave my lips so soft and smooth not to mention well hydrated.

Company replied

Rated 5 out of 5 stars
Verified

I made a purchase for myself,,,loved it so much I just had to share,,so I purchased some for my daughter. It looks like I'll be getting some for my granddaughter!!

Company replied

Rated 5 out of 5 stars
Verified

The shipping is fast, and the quality is excellent. I like how no matter what flavor you get its always going to make your lips feel great.

Company replied

Rated 5 out of 5 stars
Verified

Bee Balm is the best lip balm. I've had mine for two years and I bought a new one just recently and it feels good on my lip. I recommend this type of lip balm because it's really soothing and very eas... See more

Company replied

Rated 5 out of 5 stars
Verified

Really nice presentation. I like the packaging. Though one of the little wands broke the first day. When I opened the lid it was broke. The ball is really nice. Good consistency and flavor. Very moist... See more

Company replied

Rated 5 out of 5 stars
Verified

I absolutely love this product. The applicator is amazing and does not get the balm on your hands. I am so enthralled with the product I just ordered five more to give to my girls as stocking stuffer... See more

Company replied

Rated 5 out of 5 stars
Verified

I haven't opened my products because they are CHRISTMAS presents. However, the order arrived quickly which is important to me.

Company replied

Rated 5 out of 5 stars
Verified

I am addicted to your product. The more I use it the more lushish my lips feel. It only takes a little and it lasts for a long time. I rush to get all the different flavors when they come out. It woul... See more

Company replied

Rated 5 out of 5 stars
Verified

Such quick shipping! Surprised that they came so fast. Excited to see my daughters receive them from Santa in their stockings!

Company replied

Rated 3 out of 5 stars
Invited

Loved it actually unfortunately grandchildren went crazy it over there lips every 5 seconds loved it though

Company replied

Rated 5 out of 5 stars
Verified

Great product and got on time even with the holiday

Company replied

Rated 5 out of 5 stars
Verified

It got here quickly and I love it. I'll probably be buying some more.

Company replied

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Company details

  1. #24 of 70 best companies in Beauty Product Supplier
  2. #7 of 30 best companies in Beauty Supply Store
  3. #14 of 30 best companies in Cosmetics Industry
  4. #12 of 52 best companies in Cosmetics Store
  5. #14 of 33 best companies in Flavours, Fragrances and Aroma Supplier
  6. #19 of 45 best companies in Perfume Store

Written by the company

My Bee Balm – Moisturizing Lip Balm with clean ingredients. At My Bee Balm, we believe that everyday lip care should be safe, effective, and a little bit joyful. Our deeply hydrating lip balms are made with simple, trusted ingredients like beeswax, shea butter, and vitamin E to soothe and repair dry, cracked lips naturally. Our customers love us for our long-lasting formula, sensitive-skin friendly blends, and unique seasonal drops. Whether you're building your clean beauty routine or searching for the best lip balm for sensitive lips, My Bee Balm brings comfort and care to your day. With thousands of 5-star reviews, My Bee Balm is known for being one of the most loved and highly-rated lip balm brands online.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 month


Rated 4 out of 5 stars
Verified

Love this product but the wand breaks…

Love this product but the wand breaks entirely too easy.

October 21, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your 4 star review! 😊💛 We’re buzzing with joy that you love the product itself- that means so much to us 🐝🍯

We’re really sorry to hear about the applicator breaking too easily. That’s definitely not what we want for our customers, and your feedback is super helpful as we continue improving the design.

We hope your next experience is flawless and maybe even earns that glowing 5 star 💛

Rated 3 out of 5 stars
Verified

Product ingredients

I was not aware, my fault for not researching the product more, that there is dye in most products. So was disappointed when I discovered that

December 1, 2025
Bee Balm logo

Reply from Bee Balm

Thanks for your honest feedback.

We completely understand that ingredients matter, that's why we always list full ingredient details on our website for transparency.

If you’re ever unsure, feel free to reach out before purchasing! We’re always happy to help you find the right fit!

Rated 5 out of 5 stars
Verified

EXCELLENT!

December 1, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your review! 💛

We’re so happy to hear your first impression was great, and you love our balms as much as we do! 🐝

Rated 2 out of 5 stars
Verified

Smaller than I anticipated.

Smaller than I anticipated.

November 30, 2025
Bee Balm logo

Reply from Bee Balm

Thanks so much for your feedback.

Our balm jars are designed to be compact and easy to carry, so you can take them with you wherever you go.

That said, we understand expectations can vary, and we really appreciate you giving us a try.

If there’s anything we can help with, we’re always here for you.

Rated 5 out of 5 stars
Verified

Great product

Great product

December 1, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your lovely review! 💛
We’re so happy to hear you're enjoying the smooth texture of Bee Balm and that your lips are feeling great all day. That long-lasting moisture is exactly what we love to hear about!

We’re always working on new scents and surprises, so keep an eye out - your next favorite might be just around the corner!

Thanks again for sharing the buzz! 🐝🍯

Rated 5 out of 5 stars
Verified

it was great i can’t wait to use it

it was great i can’t wait to use it

December 1, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your review! 💛
We’re so happy to hear your first impression was great, and we can’t wait for you to try it out!

Let us know what you think once you’ve used it, we’re buzzing to hear more. 🐝

Rated 5 out of 5 stars
Verified

Good product

Good product. Wish the quantities available lasted a bit longer as by the time I get the $$$ saved up to purchase, they are sold out

November 30, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your feedback! 💛
We’re so glad you love the product and we hear you on the limited stock.

Some of our most-loved flavors do sell out fast, but we’re working hard to keep restocking more frequently. We hope you’ll be able to snag your favorites next time around! 🐝

Rated 5 out of 5 stars
Verified

Great product and got on time even with…

Great product and got on time even with the holiday

December 1, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your review! 💛
We’re so glad to hear your order arrived right on time, even during the busy holiday season. It means a lot to know the product made a great impression too!

We truly appreciate your support and can’t wait to welcome you back for more Bee Balm goodness. 🐝🍯

Rated 5 out of 5 stars
Verified

It got here quickly and I love it

It got here quickly and I love it. I'll probably be buying some more.

December 1, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your review! 💛
We’re so happy to hear your Bee Balm arrived quickly and made such a great impression.

Can’t wait to have you back for more. New flavors are always in the works! 🐝✨

Rated 5 out of 5 stars
Verified

Just let me start by saying that I…The BEST lip product

Just let me start by saying that I Absolutely LOVE IT and I have already ordered more for my daughters. This is the BEST lip product ever and I definitely recommend this product.

October 7, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your wonderful review! 💛
We're thrilled to hear that you're loving Bee Balm and already sharing the love with your daughters.

Hearing it's the best lip product ever truly means the world and we’ll keep the goodness coming! 🐝

Rated 5 out of 5 stars
Verified

I love the products

I love the products! They make my lips feel soft and hydrated.

October 27, 2025
Bee Balm logo

Reply from Bee Balm

Thank you for your lovely feedback!

Enjoy your Bee Balm, and we hope to see you again soon! 💛🐝

Rated 2 out of 5 stars

Non-Existent customer Service

Although the balm is great, customer service is non-existent. I accidentally pushed the wrong button which submitted my order before I was finished shopping. I received a notice that said I could add to my order if done within 30 min. Couldn’t find how to do that. Called the given phone number which didn’t ring, they’ve disabled their phone. Wrote an email asking how I could add to my order. This was two days ago and still no reply. Had planned on giving these as stocking stuffers but won’t reorder as I don’t want to pay another shipping fee. Also saw an ad a week ago saying there would be free shipping on 11-26 and 27. Can’t find that either.
Update:
Received an email two days after I tried to contact them, 11/27. They apologized and told me they’d give me free postage if I wanted to place another order and to please let them know if I wanted to proceed. I did but haven’t heard back. I assume this is a small company and it is the holidays but the lack of communication is frustrating. Most websites has a “cancel this order button “- if they had that my problem would have been nonexistent.

November 22, 2025
Unprompted review
Bee Balm logo

Reply from Bee Balm

Thank you for your honest feedback. We are really glad to hear you love the balm, but we are truly sorry to hear that your experience with our service did not reflect the care we aim to give every customer.

We looked into this right away and already reached out personally via email with a free shipping offer in case you still wish to order the stocking stuffers you had in mind. While our phone line is not currently active, our email support is always open and we do our best to respond within one business day, especially during peak seasons.

Our add-to-order feature is something we are actively working to make clearer and more user-friendly, and your feedback helps highlight where we can improve.

Thanks again for giving us a try. We hope the balm brings a little joy, and that we can support you better in the future.

Rated 3 out of 5 stars

Nothing to write home about !

Packaging nice, smells good but there is absolutely another reason to buy the taste is just like wax especially kidos want taste when they do their lips. I wasn't impressed either.

November 22, 2025
Unprompted review
Bee Balm logo

Reply from Bee Balm

Thanks so much for your feedback! We're glad to hear you liked the packaging and the scent.

We’re always exploring ways to make our products even better and your input is really helpful in that process. If you ever want a recommendation for a balm with a stronger scent or a different texture, we’d be happy to help!

Rated 1 out of 5 stars

Missing product from shipping package

Missing product from shipping package. No answers from numerous phone calls. The phone doesn’t even ring or ask for message. Sent several emails and texts. No return responses.

November 17, 2025
Unprompted review
Bee Balm logo

Reply from Bee Balm

Thank you for your review. Unfortunately, your message did not include an order number or an email address, so we were not able to locate your purchase. We have requested more information, but so far we have not received a reply.

If you have not already been in touch with our customer support team, we would kindly ask you to reach out directly so we can look into this for you and make sure everything is resolved properly.

Our team is always here to help and we truly care about making things right whenever something goes wrong.

Rated 5 out of 5 stars
Verified

Must buy product

The balm packaging is to die for, the smell is delectable and the balm itself is smooth, hydrating and nourishing on the lips! I’m obsessed to say the least! Also would make an amazing stocking stuffer! Definitely giving these out to the whole family!

October 28, 2025
Bee Balm logo

Reply from Bee Balm

Thank you for your lovely feedback!

Enjoy your Bee Balm, and we hope to see you again soon! 💛🐝

Rated 4 out of 5 stars
Verified

S’mores!

I was expecting a bit more of a graham cracker scent to the S’mores lip balm but I’m not disappointed! It has that small hint of marshmallow to it along with hot cocoa. The only downside is that I wish Bee balms could ship faster, they take nearly 3 weeks for me :( but I understand! I’m always happy with the product so far <3

October 24, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your sweet 4 star review! 😊💛 We’re buzzing that you’re enjoying the cozy hint of marshmallow and cocoa in S’mores, it’s such a fun one to have in your collection 🐝🍯

We totally get that the wait can feel a bit long, especially when you're excited to try something new. Thank you for being so understanding and patient, we’re always working on ways to speed things up while still keeping everything safe and special.

Here’s hoping your next balm gets to you even faster and maybe earns that 5 star 💛

Rated 5 out of 5 stars
Verified

Love the product

Love the product. Little pricey on the bundles. Product availability is frustrating

October 10, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your kind words! We're so happy to hear you're loving your Bee Balm. 💛

We hear you about the availability and are working on it.
Can't wait for you to try even more flavors!

Rated 5 out of 5 stars
Verified

So soft and makes my lips soft as well

So soft and makes my lips soft as well. There was a minor issue with one i bought, but they were quick to correct that error. I'll definitely order again

October 11, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your kind feedback! We're happy to hear Bee Balm is keeping your lips soft and that our team was able to make things right quickly.

It means a lot that you'd order again! We'll be here with even more sweet flavors when you're ready! 🐝💛

Rated 3 out of 5 stars
Invited

Loved it actually unfortunately…

Loved it actually unfortunately grandchildren went crazy it over there lips every 5 seconds loved it though

November 7, 2025
Bee Balm logo

Reply from Bee Balm

Thank you so much for your fun and honest review.
We’re thrilled to hear it was such a hit with your grandchildren, even if it disappeared a little quicker than expected! 😊

If you ever need a restock (or a secret stash just for yourself), we’re always here.
Thanks again for sharing your feedback!

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