Mygardenyes Reviews 68

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the company's service and highlight the positive attitude of the staff and customer service representatives. Consumers mention that the technical support is helpful and efficient in facilitating processes. Reviewers are satisfied with the communication and the provided assistance. However, some consumers express concerns regarding payments. A few reviewers mention confusion related to subscriptions, with some indicating they were enrolled without their explicit consent. Regarding refunds, opinions are mixed, with some people expressing satisfaction with the assistance received in processing them.

Based on these reviews

Rated 3 out of 5 stars

It was confusing because I just wanted to buy a product but suddenly I realized I was made a member of your venture. I asked to be removed from it a couple of times until someone reached for me and to... See more

Rated 5 out of 5 stars

Great company with outstanding service. Ann made everything easy and smooth! Very professional and helpful customer support. Thank you, Ann!

Rated 5 out of 5 stars

I really do appreciate Zara! She help me with my concern. Professional and direct to the point help! Big Kuddos to Zara. M

Rated 5 out of 5 stars

Great overall cheap selections that work brilliantly. Brilliant communication from the team especially (Nicholan) he was very helpful

Rated 5 out of 5 stars

we have a good conversation regarding my problem and alhby find a solution regarding my problem thank you

Rated 5 out of 5 stars

I was scared earlier because I thought my money won't get back to me. But thanks to ahlby for helping me to refund it, I really appreciate you. I just need to wait for 7-10 days to successfully refund... See more

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3.7

Average

TrustScore 3.5 out of 5

68 reviews

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Hasn’t replied to negative reviews


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Rated 3 out of 5 stars

Confusin process

It was confusing because I just wanted to buy a product but suddenly I realized I was made a member of your venture. I asked to be removed from it a couple of times until someone reached for me and told me they will do it, as an exception.

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Advertising other stock which was…

Advertising other stock which was purchased as a one off deal on waiting confirmation I contacted them to be abruptly told they do not advertise such items but I was able to get onto website and purchase the item stated and now refusing refund

June 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Scamming Children

This company have taken 2 payments out of my 12 year olds rooster account. The first one was taken after she had tried to pay for a product she wanted on another website called www.labubutrendy. but the transaction said it had failed online, then the money come out of her account from www.mygardenyes. 2 days later they took out over 4 times the amount whilst she was at school and her phone was at home. When I contacted them they told me I needed to email the manager. I have cancelled her card but be very careful as these are targeting kids on tiktok. Vile people

June 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Bunch of thieves

Bunch of thieves, browse their website looking for something, then suddenly you've subscribed to a monthly subscription for access to their website. What a lot of bollocks

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Ahlby help me to resolved the issue

I was scared earlier because I thought my money won't get back to me. But thanks to ahlby for helping me to refund it, I really appreciate you. I just need to wait for 7-10 days to successfully refund it.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

Alero contacted with me and promised to return the money. After a long time... I still don't have my money

May 2, 2025
Unprompted review
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Rated 1 out of 5 stars

never told me about a subscription and…

never told me about a subscription and today i’ve had £37 taken out of my bank from a “subscription” i never signed upto. item has never shown up, absolutely out of order and don’t want anyone else falling for it and the same thing happening to them.

April 16, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolute scam

Absolute scam, took my money for an item but emailed saying I ordered a membership, showed screen shots of every step, asked to email support, email bounced back, stole my money

March 6, 2025
Unprompted review

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