NameHero® Reviews 4,667

It took much longer than usual to receive the reply, which is unlike NameHero. I hope they aren't becoming the same as every other hosting business. I've had two incidents now, and am wondering whethe... See more

I was having issues converting my Minecraft server to a Project Zomboid server. Sam D was able to get the server converted within 20 minutes but I still could not connect. He then worked on it and s... See more

Recently switched to Namehero after being with InMotion hosting for several years. Couldn't be happier- great prices, great specs, and even better customer service. I worked with James Hart and he... See more

NameHero has been an amazing company to work with over the past 10 years. We are confident and know we can rely on their hosting and hosting support and our experience today was no exception. They dif... See more

I would like to say a special thank you to Abhilash T. who resolved my issues in such short time with such professionalism that he made my day :) I had to cancel my starter cloud that was due to rene... See more

Natalia helped a lot! She showed me the error I was having with starting my server up, and gave me easy-to-follow instructions that solved the issue I was having!

Although it took a little while to get an answer on a Sunday afternoon to my billing question, Anju P. at NameHero and his team gave me a practical solution to my questions. Their complete attention t... See more

Such a fantastic hosting service provider, I've been using NameHero for 5 years+ without any issue, and their response rate is fast in helping me with technical issues. With LiteSpeed + Quic Cloud, st... See more

Very much appreciate the prompt replies and assistance. However, the Apache SpamAssassin is not accurate and trustworthy. It "Spams" addressees to whom I have repeated sent and receive emails, which i... See more

I've been with Namehero for 3 years now and support is just great. Always answering, always helpful, real people. Great special deals even for existing customers. Highly recommended!!

The support team was excellent. From smooth and fast migration. To check and follow up. Emails from new VPS server went to block list but "James" Fixed it so fast. I appreciate the support team o... See more

I recently had my Black Friday fund match request approved by NameHero, and I was impressed by how quickly and fairly they handled it. Sam D from their technical support team was particularly helpful... See more

I was assisted by Natalia, who swiftly responded to my questions with honest unbiased feedback! They were very helpful as I was confused of what servers I should pick since I live in south Africa and... See more

Sam was able to go in and fix the problem I was having saving me hours if not more trying to search for an answer! Great team they have at namehero and they are very helpfull!!

Rose, is truly amazing. Her skills in helping solve my DNS issue is really precise and gives the best support possible. Really good experience. Thank you!🙏🫶

Sam D provided quick and clear support on my recent ticket. The issue was resolved without any fuss, and the communication was easy to follow. Reliable service from NameHero.

I had a serious issue connecting an email system with NameHero. I submitted one ticket and the problem was solved in no time. Thank you, NameHero.

What can I say? Fast and good. Answered my questions, and answered them well! Good job Natalia :3 (This review pertains to the customer support, I haven't tried the service yet)

Previous review was an error and related to a more current ticket. Please excuse me and remove that rating.

Sam D. provided exceptional customer service! He was incredibly helpful, patient, and knowledgeable. He went above and beyond to resolve my issue quickly and efficiently. I highly recommend NameHero!... See more

Had a great experience with the help desk. Sam D resolved my issue quickly and professionally. Really grateful for all his help! Thank you again, Sam D!!!!

amazing team even when my contract is finished with them they still professional and friendly .. thank you

Sam D was a huge help in getting my new VPS up and running. Migration went smooth for the most part, and any glitches that we did run across were taken care of swiftly. Name Hero is awesome.

Great service from Anna and Rose. They took their time and made sure to direct me step by step through the minor issue I was having. I would surely recommend them :).

Had some email issues and Amith was great to work with. Resolved quickly and great customer service.

Thanks Abhilash T. / Sruthy Padma / Adam S / Patil Arun for the great support once again!

Sam D saved my bacon! Long story short I pushed a staging site live. Deleted the staging site. Edit the now live site, got a 403 error. Restored to a backup of the live site (that didn't have... See more

I migrated from one.com where I have been a customer for many years to Namehero. I have been having a good experience so far and I must say that I have two favorite people I look forward to chat with... See more

I had issues I did not understand because I never had any of it, and a few of the support weren't able to identify. Sam D came to the rescue, and all is well. This is for Shop.stageforkids.com... See more

Great team, great product. Their partnership with LiteSpeed Cache enterprise is a must for Wordpress.

Arunkumar was extremely helpful addressing all my needs and helping me decide on the best plan for my new site. Keep the humans on the chats, Namehero, it is definitely the right and most profitable... See more

I was experiencing some issues with sitemaps in GSC, the team from Namehero did a marvellous job finding the culprit behind it. Thanks to the entire team.

⭐⭐⭐⭐⭐ Outstanding Service from Amrith and the NameHero Team! I had a technical query and Amrith, along with the NameHero support team, delivered exceptional assistance. They were fast, professio... See more

Whenever there is a problem or even a misunderstanding, the people at NameHero are always quick to find a fix for it.

I got prompt, detailed responses. Not much wait time and the problem was fixed with almost no effort from my end. my gratitude goes out to Sruthy & Sam D. Great work. much appreciated

Very helpful and responsive service! Thank you for solving my issue so quickly. I truly appreciate the support excellent job and well done!

NameHero is always quick to respond to customer issues. Adam S. consistently provides fast and helpful support. Thank you, Support team.

The purchase experience was smooth. Anu provided some useful advice over chat regarding the add-ons. Importantly, the CyberMonday sale discount applies to add-on as well as the basic hosting, making N... See more

I am using namehero for the last 3 years its good but price is little bit higher than the competitors.

Sam D. was a great help. Prompt and got my database issue resolved! Name Hero has terrific support!

Thara S was very prompt and helpful. Even got my website back up and going on the Thanksgiving Holiday. Thank you so much! Name Hero's support is fantastic!

Anu, thank so much for helping us. We absolutely love working with NameHero. They consistently go above and beyond to support us, no matter what we need. Their customer service team is incredibly resp... See more

Natalia provided outstanding assistance—quick, clear, and very helpful. She resolved the issue efficiently and guided me through each step with professionalism. Thanlks

Natalia was absolutely wonderful! She quickly answered all my questions about safety and upgrades. Her responses were not only kind but also so precise and thorough that I had no further questions. Sh... See more