Everything from the first phone call until the closing was absolutely perfect! Hunter Wells the Loan Officer was well versed, knowledgeable, professional and able to deal with and answer any and all... See more
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Company details
- #18 of 26 best companies in Mortgage Lender
- #56 of 110 best companies in Financial Institution
- #6 of 9 best companies in Mortgage Broker
- #140 of 254 best companies in Non-Bank Financial Service
About NewDay USA
Written by the company
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855-630-9112
America's Mortgage Company for Veterans
NewDay USA is a nationwide VA mortgage lender focused on helping active military personnel, veterans and their families achieve their financial and housing goals.
The company employs best practices in mortgage lending and career growth for mortgage professionals. Consistent with its mission, NewDay is a philanthropic partner of numerous organizations focused on assisting military veterans and their families in need.
NewDay USA is a registered trade name of New Day Financial, LLC. New Day Financial's NMLS Identifier is #1043. Additional licensing information is available at https://www.newdayusa.com/licensing
Contact info
360 South Rosemary Avenue, Suite 1900, 33401, West Palm Beach, United States
- (855) 630-9112
- newdayusa.com
Replied to 92% of negative reviews
Typically replies within 1 week
Dylan was absolutely awesome!!!!
Dylan was absolutely awesome!!!!! We were about to give up finding a home after viewing several and then reviewing inspection reports. Dylan worked with us seamlessly throughout the entire process and continually kept us updated on progression updates and required documents needed to insure continuity.
Thank you so much and very special thanks to Dylan and his team of dedicated peers!!
Very friendly people.
The best experience we have ever had
The best experience we have ever had! Lucas Dat Tran was amazing every step of the way. If you ever think of buying or refinancing definitely go with NewDay USA.
James Murphy is very helpful and…
James Murphy is very helpful and knowledgeable and very easy to work with.
Well done New Day…well done!
Everything from the first phone call until the closing was absolutely perfect! Hunter Wells the Loan Officer was well versed, knowledgeable, professional and able to deal with and answer any and all questions or issues as they arised. We couldn’t have asked for an easier process. Well done New Day…well done!
It was a nightmare I will be getting…
It was a nightmare I will be getting Intouch with the VA also

Reply from NewDay USA
Satisfied.
The process from beginning to end was very good. Newday USA customer service is phenomenal. They help us veterans out by catering to our needs. All my questions were answered professionally and satisfactorily.
Everyone with NewDay USA was kind and…
Everyone with NewDay USA was kind and professional. As such, we lowered our monthly mortgage by $427.00!
The process was easy and New Day made it happen. I'm excited to have received this loan.
Easy and respectful. Brandon Cavanaug really helped my loan get done. I am so happy.
NewDay Super Team
NewDay Super Team
First I would like to thank the team of
Brendan Toliver Cavanagh they made the experience & transition to Refinance painless. Brendan was their every step of the way. The communication with him made it very easy. He was very professional leading the way.
Every step in the Refi process was…
Every step in the Refi process was handled by Zach Greiner. He kept us up to date on all activity. He responded to information requests in minutes. Amazing, professional and simple. Well done!
The entire refinance went smooth from…
The entire refinance went smooth from start to finish. I always knew where we were at in the process
Great people
Great people, glad they watching my house, in updates of lower prices very great full
Our Loan Officer was very friendly and…
Our Loan Officer was very friendly and explained all steps required to make our loan easy to understand. He was very informative of what was required from us and explained every process. We are very happy to have him as our representative.
So far everything has been great and…
So far everything has been great and my associate Andrew was super he nor only did his job but he listened to me about my concern and did everything in his power to meet my expectations.
Needing improvement
I would have appreciated the loan officer to stay in contact with me often in the loan process. And not myself having to call the loan officer to find the status of my loan. I feel I was more proactive in my loan process then my loan officer.

Reply from NewDay USA
Brandon with NewDay USA is the most…
Brandon with NewDay USA is the most professional, personable and courteous loan officer I’ve ever encountered!
Like clockwork!
My account manager, Justin Jaffe was on it!!
Everything went like clockwork. I got the money I needed for several emergency home repairs as well as paid off my credit card debt
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