New England RC Reviews 133

Fantastic friendly customer service!! Excellent communication, insight and advice on products for my RC Heli hobby. NERC has definitely become my go-to online site. Very fast order processing and ship... See more

Great price and shipped within 24hrs. Could not locate the Goosky E2 heli (RTF rescue edition) anywhere on the west coast. Internet search came up with NERC. Did multiple scam & trustworthiness search... See more

New Englad RC has good stock of parts that other major retailers takes time to re-stock. Orders processing time is good. In all my orders I have received a nice candy which i found charming. I... See more

Great website and great product prices. I think shipping costs are very high, regardless of the amount of items purchased. I'll consider purchasing items less through your site because those prices ar... See more

Fair pricing, product availability, fast shipping. It seems since the release of the S2 Max in the states, parts have been difficult to obtain. I realize there are various reasons for this but when th... See more

Was refered to the store by a Facebook post. Asked a couple of questions via email and was impressed with the quick response and decided to purchase the helicopter. Was shipped quickly and received... See more

Good first time buying experience! Will order from New England RC again! Discovered this shop during black Friday /Thanksgiving week sales while I was looking for blades for my Helicopter that were... See more

Paul/New England RC is a go to rc helicopter that I trust and has helped me on many occasions regarding my ESC and other places where his assistance via text has been very helpful. Thanks Paul and the... See more

All my questions were answered. The person I talked with was extremely knowledable of the product sold to me and was very friendly on the phone with me - I will continue doing business with New Engla... See more

Customer service - Great! Relatively easy to get help anytime needed via text. I always prefer to shop small businesses like New England RC. Any mistakes are corrected promptly and I see New England R... See more

What made my experience great? 1- excellent service and answered my questions, which led me to making a purchase. 2- follow up service and tech support, answered all my questions. 3- so far anythi... See more

I had a great experience purchasing from New England RC. I recieved prompt emails letting me know they received my order and then later, package tracking details. I recieved the package earlier than e... See more

Fast fulfillment of my online order. Good price and had stock of some things that others have been out of stock on for a while.

The aluminum pliers are of nice quality. The pliers work okay, they work better than regular pliers for ball joints but they are a little awkward to use. The main jaws of the tool are smooth which is... See more

Best parts guy around my area. Im getting my stuff pretty much the very next day. U can not beat that. The guy is very understanding and will help u in anyway he can..

Well this was the first time I used New England RC . They shipped of my order right away, none of this they produced a lable and sitting there for 2 days waiting . Thank you

As usual, the quick service and high quality products is the reason I choose to buy from NERC. This review covers everything I have recently purchased from NERC. Very satisfied customer and highly rec... See more

Absolutely Amazing AS ALWAYS. I live in SoCAL but get all of my Helis and Heli Parts form New England RC. So helpful, they have helped me through issues that would have ruined my weekend. Great Job!

New England RC was a pleasure to purchase parts from. The owner (Paul) was great at timely communication and follow-up on back ordered items for my RC helo. Shipping was fast and accurate. Thank you P... See more

Very personal experience. It’s not very often you get a email response after hours and actually have a conversation. Paul is the best. I highly recommend

Paul is awesome, he has the stock (and if he doesn't have what you are looking for he can get it quickly) and he gets your orders out right away...

Quick shipping. If you email Paul he gets back almost instantly. I like the feel of a family owned and operated business. Great job!

Easy to use website got most of not all the parts I need fast shipping

Personalized attention to customer questions and needs stand out in my mind. I also enjoy the fast and free shipping for purchases over $99.

paul nice guy very accommodating very knowledgeable will buy off him again don

Great prices, fast shipping - wonderful people. The personal thank you note and saltwater taffy are so appreciated!

New England r.c makes buying the right stuff for what you are doing easy. They are very helpful and knowledgeable and they don't try to sell you stuff you don't need or want. They got my order right t... See more

Super fast shipping and very fast response when you contact for service, prices are competitive what more can you ask for?

Nice box that it comes in,just wish it was a little longer so the i could use it to store the assembled helicopter inside. Easy assembly. Charger is very slow,overall nice kit.

Paul is great at getting in touch with you to make sure your order is correct. I like this store, I’ll be buying more from NERC in the future!

Great Communication, super fast shipping with items well packed and as described. thank you!

Items were shipped quickly, the handwritten thank you on the receipt was a added bonus, It lets you know your not just a customer number and that your purchase was appreciated.

Great customer service fast shipping all around a good experience the times I have placed orders.

Super experience every time. What a great place to have as a resource for heli enthusiasts.

Always enjoy buying from Paul at New England RC. 👍🏼👍🏼😀 Customer service is A+.

NE rc had the order shipped in NO time at all! support those supporting the hobby needs! thank you New England R/C

Super Fast Delivery. Easy Site Navigation. Great Place to Shop.

New England RC delivers! Fast service and good products.

Great people, easy ordering, fast delivery, THANK YOU.

Best price on the internet for what was shopping for. Arrived in 3 days. Excellent experience!

The shipping was good, the product is very good, the communication was very good.

Paul is fantastic! You can’t beat small business customer service.

The correct item was shipped. Fast shipping. Easy order process ....A++

Great service. Very accurate and fast shipping. Very good every time!!

Was able to order my OMP and Goosky parts from one source and pay only one shipping charge. All items I needed were in stock.

Always have the parts I need and very prompt delivery.

Great selection of things I wanted and quick shipping!

Love goosky. I like dealing with a family owned business

Killer pricing, excellent communication, and customer service! A true ambassador to the RC community!! Had my stuff in the shipper’s hands in less than 4hrs from me placing the order!!! Best in the bi... See more

Great first time buying experience with Paul at New England RC. Super knowledgeable and patient with my questions and even went through the setup of my Goosky S1. I highly recommend reaching out to Pa... See more