Nebraska Furniture Mart Reviews 127,430

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website, highlighting the ease of navigation and the abundance of options available. Consumers appreciate the detailed product information, which empowers them to make well-informed purchase decisions. The streamlined online ordering process and efficient checkout experience also receive positive feedback. People express satisfaction with the prices and sales, particularly the Cyber Monday and Black Friday deals. The availability of financing options, especially the no-interest plans, is a significant advantage for many. Furthermore, reviewers value the prompt, friendly, and personable service provided by team members, as well as the reliable and courteous delivery service.

Based on these reviews

Rated 5 out of 5 stars
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We visited the store to check out dishwashers. Jailee Espinosa was very helpful and knowledgible! She told us about making sure to 'bundle' by brand so finishs match. She was also able to quickly c... See more

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Rated 5 out of 5 stars
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We purchase our major appliances from NFM because the fair pricing, lower than other retailers. Team members are always prompt, friendly and personable. Delivery is A+ and every driver we've met has... See more

Rated 5 out of 5 stars
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NFM does everything well. In my years of doing business with NFM, I don't believe I have ever bought anything without taking advantage of the no-interest financing. It's awesome. Plus they have eve... See more

Rated 5 out of 5 stars
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Easy to order. Free shipping! My granddaughter is going to have a blast riding this rocking horse. I remember going to my aunts house where my cousin had a rocking horse. I played with the horse f... See more

Rated 4 out of 5 stars
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I was trying to order a TCL QM6X after a lot of research for Black Friday / Cyber Monday and was disappointed it was not available at all. I would have liked to have gotten a 'rain check' because tha... See more

Rated 3 out of 5 stars
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When trying to set up my account, I was using the Chrome browser and could not submit the security questions, which resulted in me not being able to make a purchase. I received an error message when... See more

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Rated 3 out of 5 stars
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I couldn't pay with my credit card and its afterhours, so I understand I can't get help from the CS line but your Cyber Monday deals only last 1 day... so it kind of screws over those that don't have... See more

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Rated 4 out of 5 stars
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I shopped-around, and EVERY other place I found this piece of furniture it was significantly more expensive. It's free to pick it up (it's a bit of a drive, but we can make a "date" out of the trip),... See more

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Rated 3 out of 5 stars
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During checkout, I experienced an issue with the online system processing my credit card. As a result, I had to use my NFM credit card. When I called the toll-free number for assistance, I found that... See more

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Rated 5 out of 5 stars
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Always a great and easy experience. Love NFM. They are an amazing company to work with. They fight for their customers to get the best experience. And always so polite and knowledgeable. Keep being a... See more

Rated 5 out of 5 stars
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It's always so easy to get online review what's on sale or find what I'm looking for and quickly pick up and have my new things. I love NFM I'm 5 generations of buying everything we need for our ho... See more

Rated 4 out of 5 stars
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A large variety of merchandise to choose from and quick delivery time. Pricing was considerably lower on a lot of the product I was looking at versus a few other brand name stores I perused. The ch... See more

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Rated 3 out of 5 stars
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Filled in order form three times. First one timed out when I went to get my credit card. Second one would not let me press Place Order. Spent some time looking for problem, including trying chat, whi... See more

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Rated 3 out of 5 stars
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I wish your product reviews were from actual NFM customers only. It seems like I see the same reviews on multiple sites and it makes them seem fake. I appreciate and value actual customer reviews (a... See more

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Rated 5 out of 5 stars
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I love the wishlist feature for shopping. I LOVE that buying through NFM.com my account credit card information is already in the system. I LOVE buying with confidence with the low price guarantee and... See more

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Rated 5 out of 5 stars
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Easy to follow website, always options to pair with your purchase. I love the feature where you can see the furniture in your room before purchasing.

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Rated 4 out of 5 stars
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I would have rated my experience, a five however when I have to pay $200 to have stuff delivered and brought into my home, that is ridiculous. There should be a free service that is provided like it... See more

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Rated 5 out of 5 stars
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I input something that was incorrect on my credit application. The two ladies that helped walk me through the process on the phone line were incredible. I really appreciated their help with correcting... See more

Rated 5 out of 5 stars
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Easy to pick out my product, fill out my information, and charge my NFM card and mark it for 6 months no interest. I also like the free delivery as i live in Western Omaha and the drive to the store... See more

Rated 5 out of 5 stars
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Appreciate Cyber Monday/Black Friday sales. easy online shopping. Reading Customer Reviews important. Appreciate same day delivery to my house for $10 and no interest payments. As good of prices and b... See more

Rated 4 out of 5 stars
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Finding an item was great, wonderful descriptions, questions all answered. When checking out the kit in the basket had trouble getting back to basket and ended up stating over.

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Rated 3 out of 5 stars
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Website was easy to search and navigate. Price was best I could find for this product. I struggled with finding some of the detailed specifications of the product and could not get additional info... See more

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Rated 5 out of 5 stars
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NFM has installed appliances & flooring at our home and our daughters home.never a problem and the installation is always courteous and clean up is done without asking. Highly reccomend

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Rated 5 out of 5 stars
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Locates item easily on website. Item was on sale (it was cheaper earlier in the week but missed that sale). Purchased as Guest at checkout. Easy, smooth checkout process.

Rated 5 out of 5 stars
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I've never ordered furniture online before this Black Friday/Cyber Monday sale at NFM. The deals were too great to pass up. Thanks so much for giving great details about the product.

Rated 4 out of 5 stars
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I love NFM and the financing options. I was looking at tvs and wish there were more details about the distance between the leg stands. I'm not really sure if the stands will fit on my current stand

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Rated 3 out of 5 stars
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The ordering process was the most difficult process I had ever had. I cannot believe all the difficulty in ordering and getting it to go through. Plus the length of time to get it here. It is crazy ne... See more

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Rated 5 out of 5 stars
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I think the whole ordering online is very user friendly. Lots of steps before you purchase but necessary so that you don't make a mistake.

Rated 5 out of 5 stars
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I have purchased many items for NFM it's always a smooth process, If anything is wrong they are always willing to repair or replace without any hassle.

Rated 5 out of 5 stars
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First time using my NFM card and had to call customer service twice. Very helpful and purchase was easier than expected.

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Rated 5 out of 5 stars
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It was actually easier to shop for this microwave on-line. My last time in the store I was overwhelmed by the choices. On-line made it easier to filter for the features I wanted.

Rated 5 out of 5 stars
Invited

Easy online ordering with great information about the product. Reviews and product comparison helped us make our choices. It was a pleasant shopping experience. Cyber Monday deals were excellent!

Rated 3 out of 5 stars
Invited

the website needs some work. it times out, loads from the beginning and ordering furniture took over half an hour just trying to check out.

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Rated 5 out of 5 stars
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I have had an account with NFM since their opening in Texas. It's so easy to shop online,have great sale prices, have interest free plans. We have been satisfied with every order

Rated 5 out of 5 stars
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as all ways it's great. takes only a few minutes to do I've been a local shopper for years now and the service has always been fast easy and wonderful

Rated 4 out of 5 stars
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I would love to give it five stars, but I would like to make sure that the entire process is complete with delivery

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Rated 5 out of 5 stars
Invited

Great online purchase process. Website is easy to navigate and product details help make an informed purchased decision.

Rated 3 out of 5 stars
Invited

GE Dishwasher was not planning to spend that much money but this one just seemed so much better than the others.

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Rated 4 out of 5 stars
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Ease of ordering online and easy pickup. Always fun to shop with NFM. Your review would not accept the date I entered. This is taking away my initial good feelings. It took me too long to know you w... See more

Rated 3 out of 5 stars
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I was supposed to get a $10 off coupon with toy25 but the discount disappeared when I was putting in my information and I was not able to put the discount code in again

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Rated 5 out of 5 stars
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Found the furniture I purchased 5 years ago - needed a smaller chest of drawers to match and you will have it delivered by the end of the month! Easy to order!

Rated 5 out of 5 stars
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Found what we wanted and it was on sale. Delivery is scheduled for arrival in 7 days. Happy with the purchase. Hope it looks as expected.

Rated 4 out of 5 stars
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The website takes you back to the first page instead of the last page visited when hitting the back button

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Rated 4 out of 5 stars
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Would be nice to have a comparison table for financing options. Hard to understand the difference between some of the options when jumping back and forth between descriptions/explanations.

Rated 5 out of 5 stars
Invited

All the helpful people from the chat and the young lady on the phone setting up Nebraska furniture card.

Rated 5 out of 5 stars
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Website was easy to use, lots of options, good prices, able to get professional installation and haul away of old appliance.

Rated 5 out of 5 stars
Invited

Availability & price of item purchased made the sale. As well, Customer Service rep was very pleasant & professional in assisting me with updating my account profile while in the middle of online sh... See more

Rated 5 out of 5 stars
Invited

The staff at NFM is first class. Not pushy yet knows their products very well!! Make sure to always ask their selection! They will give you knowledge based honest suggestions. They will back it up wit... See more

Rated 5 out of 5 stars
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The site was easy to navigate. There were lots of options. I appreciated the sale prices. I was really happy that I was able to access and utilize my account easily after not having used it for a whil... See more

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Company details

  1. #20 of 162 best companies in Furniture Store
  2. #14 of 113 best companies in Electronics Store
  3. #2 of 5 best companies in Wholesaler Household Appliances

About Nebraska Furniture Mart

Information provided by various external sources

Furniture, Flooring, Electronics, Appliances



Nebraska Furniture Mart

Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.

Shop Now

Easy to Shop Anytime

Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.


Furniture
Mattresses
Appliances
Flooring
Electronics

Low Price Guarantee

NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.

You'll Find It Here For Less

Written by the company

Low Price Guarantee

NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.

Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.

Contact info

4.8

Excellent

TrustScore 5 out of 5

127K reviews

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Replied to 100% of negative reviews

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