Nisbets Ireland Reviews 922

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products available, noting their durability and overall value. Consumers appreciate the wide range of options, which cater to various needs, from light-duty to heavy-duty appliances. The promptness and reliability of the delivery service are frequently mentioned, with many people highlighting next-day delivery. People also value the helpfulness and knowledge of the sales staff, both online and in-store. The website's user-friendly design and comprehensive product descriptions contribute positively to the overall shopping experience. Consumers find the prices competitive and the customer service to be excellent, with quick and efficient responses to inquiries and issues.

Based on these reviews

Rated 4 out of 5 stars
Verified

Great products and delivery as said. However, I would have preferred all three items being delivered in one box. 3 small items were delivered in single boxes, and would easily have all fit into one... See more

Rated 4 out of 5 stars
Verified

Nisbets website is easy to navigate and it's easy to find what you're looking for. There was a glitch at the checkout and I had to ring Nisbets to get it sorted, which they did quickly & without fuss.... See more

Rated 5 out of 5 stars
Verified

Great product at a great price. Excellent customer service. The guy who delivered the chairs was fantastic, very cheerful and helpful, he could not have been nicer. Very happy and satisfied customer -... See more

Rated 5 out of 5 stars
Verified

Ordered about 1500 on Friday delivered before midday on Saturday. So unexpected did not expect to get it till Monday at the earliest

Rated 3 out of 5 stars
Verified

I often place a large order for vinyl gloves from these lads. Always size Large, usually 20-30 boxes (Note: I’m happy they’ve reduced the price since Covid-19 - box price went crazy for a while!!) U... See more

Rated 3 out of 5 stars
Verified

Nothing wrong with the items that were purchased. Delivery took too long i ended up having to get them from a different supplier to get me out of a hold

Rated 5 out of 5 stars
Verified

Great online shop. The prices are very friendly, the quality of the goods is excellent. If there is any problem, the customer service is really helpful.

Rated 5 out of 5 stars
Verified

We have ordered numerous hotel products for Glen Gat House over the years most recently ordering mini shampoos for the bedrooms. I ordered on the Thursday or Friday and we were heading into a Bank... See more

Rated 5 out of 5 stars
Verified

10/10!! Sophie in Customer Service is excellent. Emails are answered within the hour. One if the very few companies left that still has customer satisfaction as its main focus. I had a problem with a... See more

Rated 5 out of 5 stars
Verified

My first time buying from Nisbets, excellent service. Placed the order midday on a Tue, items arrived mid-morning Wed. Blue rolls, bale of kitchen rolls and 2000 x 200ml plastic beakers for water foun... See more

Company replied

Rated 5 out of 5 stars
Verified

Quality products across the board. Recently purchased the Nisbets 8L auto fill water boiler. Absolutely perfect for our B&B along with the Essentials Filter Coffee machine. Delivery to the house is pr... See more

Company replied

Rated 5 out of 5 stars
Verified

The company needs to be aware that the manager's name has changed from Margaret Joyce who is retired over twenty years to Colette Crow and Margaret Foley. Also the courier service delivering the... See more

Rated 5 out of 5 stars
Verified

Good value. Good quality chef wear. Quick delivery. When buying online you cant always be sure of sizes and quality but all good here. Hav3 no problem giving 5 stars.

Rated 3 out of 5 stars
Verified

The product range is good but delivery of the items once again is a problem. If the item says next day delivery and it takes a month to arrive then that is a problem also invoices have been very slow... See more

Rated 5 out of 5 stars
Verified

Huge range of options available to suit every type of user - from light to medium to heavy duty appliances. A great, easy to navigate and filter website with good photos of the items on offer. T... See more

Rated 3 out of 5 stars
Verified

Two items ordered, only one arrived. Only charged for the item that arrived. No notice given that other item would not be charged. Communications are a bit loose. Also - please provide receipt d... See more

Company replied

Rated 3 out of 5 stars
Verified

I’m giving a 3 because ok my item was delayed because was coming from uk I get that I understand these things happen but when I rang to ask about my order the customer service just wasn’t great. Just... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a kitchen thermometer with alarm function for making yoghurt. The item had a reduced price. I got exactly what I was hoping for, after reading the item description online. I'm delighted with... See more

Rated 5 out of 5 stars
Verified

Nisbet are v helpful at all times. I am particularly impressed with those who take telephone calls - they are patient and helfpful at all times. This is v important - in other situations I have found... See more

Company replied

Rated 5 out of 5 stars
Verified

First order arrived short. But NISBETS rectified the problem by sending out another at their cost. Straight away.

Rated 5 out of 5 stars
Verified

The price was right. I ordered today and had it the next morning. Exactly as it said on the tin. I was not expecting it until at least 2-3 days later. Best service I ever experienced. Congratulatio... See more

Rated 3 out of 5 stars
Verified

Prices good in general White paper rolls for dispenser poor quality Tomatoe knife poor quality, same price as Swiss make

Rated 5 out of 5 stars
Verified

Great experience.All stuff correct and in good condition.Very fast delivery as well.Nisbet is great.

Rated 5 out of 5 stars
Verified

I was able to place an order from a wonderful selection and it was delivered in Ireland the next day -- absolutely brilliant -- easy check out and great prices -- what more can you ask for?

Rated 5 out of 5 stars
Verified

The website had the things I wanted at a good price. When it came to shipping, they sent it out promptly, on a Saturday, and the courier who delivered it was helpful, courteous and friendly. Overall i... See more

Company replied

Rated 5 out of 5 stars
Verified

Next day delivery which was fantastic but it was delivered to the wrong premises which wasn’t a big problem as it was the property next door but I had changed the delivery address from the original on... See more

Rated 5 out of 5 stars
Verified

Very speedy process overall. Quick site, quick check out and quick delivery. Product good quality - large wine rack.

Rated 3 out of 5 stars
Verified

I am still waiting for the second part of my order the main order was quick but nothing since

Rated 5 out of 5 stars
Verified

Accurate description of the product and zero problems with order and receipt of goods, first time buying from Nisbets, and I was impressed. I bought a 10L water boiler.

Rated 5 out of 5 stars
Verified

I like the prompt delivery service and I have never had any problems with anything that I purchased Great service

Rated 5 out of 5 stars
Verified

Excellent Customer Service Good range of products not just for professionals and next day delivery what more could you ask for.

Rated 5 out of 5 stars
Verified

I bye tots of kitchen bit here they have great value and very good quality items very fast delivery and great customer service

Rated 5 out of 5 stars
Verified

Good product, didn’t arrive on expected arrival date happy with purchase

Rated 5 out of 5 stars
Verified

Great cups, perfect for events in our community centre. Nice size, good quality and dishwasher safe.

Rated 5 out of 5 stars
Verified

Speedy delivery excellent range of products which are reasonably priced

Rated 5 out of 5 stars
Verified

Well packed and great deal. Bought few things for delivery and they come fast. Highly recommended to buy things from them. High quality in great price.

Rated 5 out of 5 stars
Verified

Any time I use your company it is so quick and easy and the staff on the phone taking my order are so pleasant to talk to and we always get our delivery the following day which is so handy for us that... See more

Rated 5 out of 5 stars
Verified

Easy straight forward ordering and fast, hassle free delivery.

Rated 5 out of 5 stars
Verified

The product was delivered in record speed! Many thanks!

Rated 5 out of 5 stars
Verified

I can always find what I need on Nisbets and delivery is quick too.

Rated 5 out of 5 stars
Verified

Everything was ok. Just one thing- I would like to know beforehand when my parcel is due to arrive.

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Company details

  1. Kitchen Supply Store
  2. Countertop Store

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

922 reviews

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1-star

Replied to 38% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Great experience

Great experience! Everything was delivered quickly and I love all of the items that I ordered. Some of the plates in one of the boxes was broken, but the company replaced it with no issues. I will definitely be ordering from them again.

December 8, 2025

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