These products have worked to decrease redness, breakouts and improve texture of my pre-teen daughter’s skin. We also love receiving the emails on how to make lifestyle changes to support better looki... See more
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Company details
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Norse Organics is an ultra-performance skincare brand using Arctic plants and beeswax to improve the skin of 100,000+ customers.
Contact info
United States
- support@norseorganics.co
- norseorganics.co
Replied to 28% of negative reviews
Typically takes over 1 month to reply
Excellent customer service
Unfortunately, Norse did not work for my daughter, but I cannot fault the customer service. I emailed early in our journey and received communication back within 24 hours every time. I was given support early on how to obtain a full refund for the program. I received the refund less than 24 hours from submitting the request. I wish I could offer 5 stars - I definitely would have done if the program worked for us. There is honestly nothing to lose by giving the program a go - if you are like us, part of the minority that do not find success with the program, you will be refunded quickly.
I’ve been on the hunt for skin care…
I’ve been on the hunt for skin care that was focusing on acne in a cleaner way that was also easy to travel with in my deployment and I think I finally found it , the team is so attentive and supportive love the products so far and I hope they keep creating amazing products like this
Perfect costumer care very kind and…
Perfect costumer care very kind and efficient
This product works!
My daughter had been trying the conventional antibiotic creams and face washes for a number of years on her cystic acne with very mixed results and it wasn't getting better. We tried Norse Organics for the recommended 3 weeks and her face has never looked better! Just in time for her formal! Thank you Norse Organics this product really works!
Amazing Customer Service!
The customer service was excellent—prompt, courteous, and highly responsive.
I have written email for some support…
I have written email for some support on Saturday morning and didn’t expect any response till Monday to be honest, but to my surprise my issue was dealt with immediately and fixed the same date with an excellent customer service!
Shipping Address correction
I had written my shipping address incorrectly. Erikah in Customer Service responded first thing and got it sorted out before it shipped. I was impressed with the quick and kind response from the Norse team! Looking forward to having my teen try out the product.
Was really hoping that this product…
Was really hoping that this product would help my teen with his acne. He used it for the recommended two months with no visible change in his skin. Very sad as it's not that cheap!
It seems to be calming the storm and by…
It seems to be calming the storm and by breakouts look less inflammatory. However I haven’t yet been using it for long enough to give a complete review just yet.
Responsive customer service!
I ordered Norse products recently. I contacted customer service because I mistakingly duplicated my order. They were extremely responsive and friendly, and the return process was simple. I would order from this company again!
The Customer support
The Customer support, Sharon C. Was amazing! Had hesitation to put through an order as shipping was charged despite receiving free shipping. Sharon gave assurance that it will be reversed once the order is put through. Before I could let her know my order number, I received the refund notification. One of the best customer support I’ve experienced! 👍🏻👍🏻
Super helpful and sweet service
Super helpful and sweet service! This company’s products are not only the best but so is the customer service! :)
Superior pain relief!
I initially tried the muscle and joint builder balm due to very painful tendonitis I had for over a year. The first time I used this balm, my pain disappeared. I can't say enough about the product and I tell everyone I know who has any pain about the relief I received from it. The customer service is amazing if you have any questions. Love this stuff!!!
My son's skin is getting better after 8…
My son's skin is getting better after 8 days.
Great products and clear communication…
Great products and clear communication throughout - from the moment I ordered until I received the package. The instructions provided on how to use the products from Daniel and the after sales support from Sharon were great!
Deep-healing, acne-removing, easy-to-apply balms
Norse Organics's balms have calmed and stabilized my skin, reducing acne significantly. The application routine is simple and easy to maintain and doesn't stain clothing, unlike other products I've tried. The 6-in-1 balm doubles as a wound-healing ointment for cuts and scrapes as well.
My customer support experience has been equally impressive. Erikah from customer support resolved my issue within hours. Her proactive communication and well-written emails impressed me.
Give Norse Organics a try!
The service was really fast
The service was really fast, and they were able to deal with my question exactly how I was hoping. Thanks again!
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