Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, particularly the urns and memorial necklaces. Consumers appreciate that the items serve as meaningful keepsakes, with many noting the modern and tasteful designs that don't necessarily look like traditional urns. The fast delivery and careful packaging also contribute to a positive experience. People highlight the excellent customer service, describing the staff as kind, helpful, and respectful. Reviewers felt well taken care of, with their concerns addressed quickly and efficiently. The company's attention to detail and compassionate approach during a difficult time is greatly valued. Overall, customers highly recommend this company for its beautiful products, exceptional quality, and outstanding customer support.

Based on these reviews

Rated 5 out of 5 stars
Verified

Oaktree Memorials was amazing. I ordered an urn necklace when my grandmother died. They were very respectful, considerate, and kind throughout the process, making it feel special instead of mere... See more

Rated 5 out of 5 stars

Beautiful, high-quality product and great customer experience. Purchased the white bird urn, which is unassuming and gorgeous, not recognizable as an urn yet a meaningful keepsake to keep on display o... See more

Rated 5 out of 5 stars

I had a fantastic experience with Oaktree memorials care team. They were incredibly kind and helpful, responding to my concern quickly and ensuring everything was resolved without any hassle. Their... See more

Rated 5 out of 5 stars

The Lucy Songbird urn is a lovely presence in our home reminding us of our beautiful daughter who left this world way too early in life. This is a quality product that we will be able to carry with u... See more

Rated 5 out of 5 stars

I’m very happy with the Amore Cremation necklace I ordered. It’s quite beautiful and contained easy to follow instructions to fill it with my dad’s ashes. I’d highly recommend Oaktree Memorials.

Rated 5 out of 5 stars
Verified

Beautiful product. Couldn't be happier with the product quality as well as the shipping. A nice modern piece that doesn't feel so much like an urn but more like a piece of art

Rated 5 out of 5 stars

I got the striped marble urn and it looks absolutely beautiful. Really happy with my purchase, especially considering I will be holding on to it for a long time. Thank you

Rated 5 out of 5 stars

I love my urn, I wish the engraving was in a little different spot so you can see the detail of the leather, but other than that, we are very pleased!

Rated 5 out of 5 stars
Verified

Beautiful urn delivered in nice packaging..I only wish engraving had been on the urn because the plaque is unsightly and doesn't look nice

Rated 5 out of 5 stars

This company is stellar! We have bought two urns for are beloved cats! Amazing product and excellent customer service!

Rated 5 out of 5 stars

Products are expensive but of quality and shipped safely. Nice to have something other than a traditional urn shape.

Rated 5 out of 5 stars
Verified

My ferret was hurt by someone and had to be put down. It has been so heartbreaking. My necklace has been one of the only things to give me comfort. Very grateful for the quality and quick delivery!

Rated 5 out of 5 stars

Beautiful work and fast delivery. Everything was packaged with care to make sure it was protected during shipping.

Rated 5 out of 5 stars
Verified

Beautiful piece, delivered on time, at a reasonable price. Very nice quality - well worth the cost.

Rated 5 out of 5 stars
Verified

very fast shipping directly to the funeral home made it easier on our family at a difficult time.

Rated 5 out of 5 stars

I ordered a blue bird keepsake urn and it arrived quickly, was very well packaged and it is just beautiful! I’m very happy with it. Thank you!

Rated 5 out of 5 stars

My experience with Oaktree Memorials was amazing; the quality is immaculate, it arrived within a few days and I am so happy to give my cat such a beautiful forever resting place.

Rated 4 out of 5 stars

I wish I didn’t get it engraved that’s the only thing . I thought it would be lighter more subtle

Rated 5 out of 5 stars

Wonderful customer service, they went above and beyond! Very pleased with quality and service!!

Rated 5 out of 5 stars

Losing a loved one is incredibly hard, but Oaktree provided a seamless and attentive experience that was a true blessing. They helped me find the perfect, high-quality vessel for my loved one with gen... See more

Rated 5 out of 5 stars

I was blown away by the quality and design of the urn I ordered from Oaktree. It’s modern, tasteful, and exactly what I was looking for. Their customer service was compassionate and responsive — I’m... See more

Rated 5 out of 5 stars

Wonderful experience with Oaktree Memorials. The products are beautiful, high-quality, and thoughtfully made. Excellent service and fast delivery - highly recommend

We perform checks on reviews


Company details

  1. #25 of 92 best companies in Decoration and Interior Design Store
  2. #4 of 6 best companies in Funeral Home
  3. #16 of 88 best companies in Home Goods Store
  4. #34 of 133 best companies in Jewelry Store
  5. #15 of 74 best companies in Pet Store

Written by the company

Oaktree was founded after experiencing firsthand how difficult it can be to find modern urns made from high quality and sustainable materials. After asking friends and family if they had a similar experience, the founders realized many others were having this same challenge. With this in mind, Oaktree's team of artisans designed a contemporary collection of urns and jewelry handcrafted from the highest quality of environmentally-friendly materials to celebrate the lives of our loved ones and pets. We are proud of the company we've built and would love to receive any feedback on our products, website, or experience. Thank you for being part of the Oaktree family.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

411 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Rated 5 out of 5 stars

A Beautiful Way to Remember a Loved One

I was blown away by the quality and design of the urn I ordered from Oaktree. It’s modern, tasteful, and exactly what I was looking for. Their customer service was compassionate and responsive — I’m so grateful for this experience.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Losing a loved one is incredibly hard

Losing a loved one is incredibly hard, but Oaktree provided a seamless and attentive experience that was a true blessing. They helped me find the perfect, high-quality vessel for my loved one with genuine care. Thank you for your amazing service and support.

September 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars
Verified

Respectful, helpful, and high quality.

Oaktree Memorials was amazing. I ordered an urn necklace when my grandmother died.
They were very respectful, considerate, and kind throughout the process, making it feel special instead of merely transactional.
Their customer service was also very kind and helpful helping me find the perfect piece.
The necklace itself came promptly and is lovely. Everyone is shocked by how nice and subtle it is.
The only thing I would ask for improvement on is instructions on filling the necklace. How full should it be? How do I open the glue it comes with? I wish these questions were answered...
That said, I am purchasing another for my other grandmother and will certainly recommend this company.

January 2, 2025
Advertisement
Rated 5 out of 5 stars

The Lucy Songbird urn is a lovely…

The Lucy Songbird urn is a lovely presence in our home reminding us of our beautiful daughter who left this world way too early in life. This is a quality product that we will be able to carry with us wherever we go.

March 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars
Verified

Beautiful product

Beautiful product. Couldn't be happier with the product quality as well as the shipping. A nice modern piece that doesn't feel so much like an urn but more like a piece of art

December 2, 2024
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look