Optimus Tracker Reviews 2,924

I want to shine a spotlight on an outstanding employee, Joseph, who has helped me on four different occasions when no one else in the office could—or would—assist me. Each time I reached out, he w... See more

We use our tracker for "Park & Fly" when on vacation. Last December when we were half a continent away I got a notice that our vehicle was moving. An immediate call to the local police there explainin... See more

I have been a customer for about 10 years using your trackers. Your product works flawlessly and is very reliable. I have used other trackers from a different company before, but their tracker often... See more

Our business used this tracker for years. It was great. We were able to identify and address certain issues before they became a major problem with our drivers. Customer service has also been great!... See more

Hands down the best company and service!!! What company will replace your device while on a current subscription plan? Anytime I had questions the response back was very reasonable. I’m loving the t... See more

Superb experience from beginning to end. We utilized for the past two years on my father’s behalf. The device literally saved our sanity when my elderly dad was lost. I recommend Optimus Tracker to a... See more

Fantastic experience & very pleased with Optimus tracking system which we put on elderly in-laws car (with their knowledge!) to assist with their safety. We used until they recently moved into assist... See more

The tracker service was great for tracking my elderly parent’s vehicle. While tracker location wasn’t as real-time as I’d like, every 30 to 45 second location updates was good enough for seeing their... See more

Chatted with Abner Romero regarding a question on power consumption, He gave me Quick response, and seemed knowledgeable about the product. Right to the point - didn't seem to be reading off of a scri... See more

We're very satisfied with the quality of the trackers and the software's impressive ease of setup and functionality. While the unit cost is a bit higher than some alternatives, the monthly cost is a... See more

Their product has been flawless. Customer service is quick and efficient. I haven't had any problems, just questions about what things meant. I used another company for two years and had continuous... See more

I’m loving my portable tracker so far! The alerts and battery life are key features of why I chose this item. And to top it off, I’ve reached out to customer service a couple times and they have been... See more

I've been using Optimus trackers for my fleet of rental golf carts for the last year. Everything has worked flawlessly from day one. The rechargeable units have great battery life as promised. The mag... See more

The service rep "Eric", that assisted me, was not only knowledgeable but very cordial. It was a pleasure conducting business.I am well pleased with my Optimus tracker!

Very efficient, helpful. Product works great. I have service for 5 years, never have any issues. They are always available to disconnect or reconnect the service, price is affordable. Greatly apprecia... See more

This was an awesome tool for tracking family members that were stranded or knowing where they were at at all times. One was a mother-in-law that started having dementia symptoms.. and the other was a... See more

Very intuitive product, wonderful support. Received a bill after about a year and I had lost the tracker. Called to cancel and they were even willing to refund me for the payment that had been made th... See more

When i called I was meet with a warm welcome! I do appreciate his knowledge and help to solving my problem. The response was fast. Thank you

Eric was a total pro. He got me back into my Optimus Tracker fast, canceled the unit I no longer use with zero hassle, and kept me transparently updated about delays. Five stars—this is how support sh... See more

I added this GPS tracker for my child’s safety as a domestic violence survivor. It was peace of mind for me to know where she was just in case I needed to find her. The unit was very easy to instal... See more

Super responsive customer service! Friendly and quick! Also, the product itself was perfect for my situation, which was following and knowing where my autistic daughter was. Knowing she was safe an... See more

I had a minor issue with my tracker,( I wasn't seeing it on the Map, and GPS wasn't seeming to be able to connect ) so I contacted support. I was fully expecting to be waiting several hours to sev... See more

The process of ordering to set up was extremely easy as a first time user/buyer. The staff was super friendly and helpful when I had a questions. Will be getting more for the rest of the vehicles in m... See more

I rarely see customer service like this anymore, my product was years old and finally quit working. I was hoping they had an answer for how to fix it but instead they just said "we'll just send you a... See more

Customer service is great. But the battery life on the tracker is poor. I have it set for notifications that are not listed as high battery usage, yet I have to recharge it every 2-3 days. Which is q... See more

Reliable for years. Great product, great price. Excellent communication when needed, fast response time. I use it for classic car protection and is a great addition to car alarms, and other anti-th... See more

The tracker worked great. No problems with the device. When I called to discontinue service there was no hassle. Customer service was very helpful

The customer service representatives in your office Elisa was very kind, very patient and extremely professional and helping me which I am not technically inclined but step-by-step she made me catch u... See more

I am a licensed Private Investigator in SC and have several of these units. I highly recommend them. They are the most dependable ,accurate and long battery life

The compayn changed a protocol to enable my access without a cell phone.

Abner was super helpful and helped me with all of my questions.

Abner was great talked me right through it no problem

Great service - Fast response and easy to work with

Adner was very helpful and kind. Grt experience.

Great service, wi ty quick results

They answered all my questions and help me get everything hooked up

Good customer service and tracking is right on location.

Very nice !!explained everything.receive new product.

Prompt and courteous guidance.

great service!

You guys are always quick to resolve any issue. I had another service for years, but will never go back.

This is an honest and genuine review. We recently moved from Houston to Portland and had placed a tracker in a U-Box during the move. Unfortunately, we forgot to remove the device, and it di... See more

GB100M GPS Tracker is easy to install and works flawlessly. Peace of mind for my car, just wish the monthly fee was lower.

Extremely helpful got right to it knew what he was doing very pleasant I appreciate it thank you

The Optimus Tracker is incredibly reliable and accurate. Setup was a breeze, and the battery life is excellent

Abner was extremely helpful. He made sure everything was taken care of, kept me updated throughout the process, and made the experience stress-free. Really appreciate his professionalism!

Customer service representative was extremely knowledgeable, very respectful, and very helpful. Thank you. My issue was resolved. I would highly recommend Optimus Fleet tracking for all businesses. Gr... See more

After installation, I started testing the functions. The smartphone app synced quickly, and location data is updated almost in real time. Conveniently, you can view the car's route, speed, and even ba... See more