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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly pleased with the staff, highlighting their professionalism, courtesy, and dedication. Consumers also appreciate the excellent customer service provided, noting the timely responses and attention to detail. The service, in general, is considered fast and effective, contributing to a smooth and less stressful process for people. The agents are knowledgeable and provide clear explanations, making the entire experience seamless. People appreciate the agents' ability to understand their needs and offer multiple solutions. While opinions on pricing vary, the overall sentiment towards the company remains highly positive, with many reviewers recommending their services.

Based on these reviews

Rated 4 out of 5 stars
Verified

Our agent did a terrific job selling our home and finding a buyer who would work with us as our new home was being built with no defined completion date. Ultimately we vacated and closed on our old ho... See more

Rated 5 out of 5 stars

Karri Christensen, helped us during the sales of our house. She was very professional, honest, straightforward, and her knowledge of regulations and paperwork requirements was top notch. She made the... See more

Rated 5 out of 5 stars

Casey was fantastic! She was able to explain everything clearly to us. Her suggestions, pricing, were spot on. An added bonus, she made us feel like family!!! The entire process of buying a new ho... See more

Rated 5 out of 5 stars

Karri Christensen rocks. Enough said. She’s direct, honest, and treats you fairly. Where other agents blow smoke, Karri’s 20+ years of experience shine. She returns calls promptly and works very hard... See more

Rated 5 out of 5 stars

Our listing agent, Brooke Ray, was absolutely phenomenal! She went way above and beyond in her efforts to help and support our sales of our two rental properties. We just cannot say enough good abo... See more

Rated 5 out of 5 stars

I am currently working with Maggie Garza and she has been an absolute blessing. She listened to my situation and provided me all the information I needed to make an informed decision. She has helped... See more

Rated 3 out of 5 stars
Verified

The ease with selling my home was nice but in the disappointed. However I was seriously misinformed on what I could expected financially if the house sold at the 90 day mark. Initially I was as told t... See more

Rated 5 out of 5 stars
Verified

I had a great experience working with Orchard - and especially Jennifer Roberts, our agent! Our house was on the market for a few months, and she really helped us navigate this crazy market. The proce... See more

Rated 5 out of 5 stars
Verified

My agent Xavier Hernandez was very knowledgeable and kept me informed with all aspects of selling the house. His experience and his advice were very helpful and spot on. He was always very professiona... See more

Rated 5 out of 5 stars
Verified

From scheduling the initial appointment until the closing date...the realtor communicated every step of the process, what to expect during the process. She made sure we received the best offer and mad... See more

Rated 5 out of 5 stars

Ashley did a great job assisting us through the process. The whole team at Orchard did a wonderful job. Ours was not the easiest purchase and sale but the team at Orchard did everything in their power... See more

Rated 5 out of 5 stars

Lynn Young made our selling experience so easy. This was our first time selling a home and she made it seamless. There were a lot of factors going into this transaction since we were moving out of s... See more

Rated 5 out of 5 stars
Verified

My realtor Jacque Maloy was able to sell my condo while everything around me is still languishing on the market. Although I didn't get as much as I wanted, I understand it's the down market. I hired J... See more

Rated 5 out of 5 stars

I honestly could not be happier with who I went to. David Jones and the entire team made this process SO easy and smooth. I never felt stressed once during the whole process. I have been telling every... See more

Rated 5 out of 5 stars
Verified

Very satisfied with the Orchard experience…My Sales agent Ken Boyd did a fantastic job from start to finish.. also, their marketing is top notch.. Would strongly recommend this company..!!

Rated 5 out of 5 stars
Verified

Working with Katie Brooks was the best experience ever! She's a true professional who listened to my needs and provide multiple solutions. She had my house sold in less than a week! She also did fa... See more

Rated 5 out of 5 stars
Verified

Orchard provided fast and effective service in selling my mother's home. Agent Carlos Jaquez and administrator Mallory King were open, responsive, and active in ensuring we received the service we wa... See more

Rated 5 out of 5 stars
Verified

This is my second time using orchard, Christine Harvey is excellent in her job, she is dedicated to her work and she is very knowledgeable and helpful. I had her the first time I sold my house and she... See more

Rated 5 out of 5 stars
Verified

I had a wonderful experience selling my home in one if my most toughest seasons of life. Orchard and Agent Greyson provided top tier treatment from start to finish. I honestly can say without them, I... See more

Rated 5 out of 5 stars

We met with Karri Christensen and she was immensely helpful in explaining everything to us in a way that helped us understand our options. We're so thankful!

Rated 5 out of 5 stars
Verified

Selling my house with Orchard was a pleasant experience despite the overall stress of moving and buying a new home out of state. The best part was working with my agent, Janice Breau.

Rated 5 out of 5 stars

Our realtor was fantastic in every possible way. She gave excellent t suggestions and was very hands on. I was extremely pleased with all aspects of the sale and have recommended her and Orchard to ot... See more

Rated 5 out of 5 stars

They took away all the stress and uncertainty of trying to do back-to-back closings when having to sell your current house in order to buy your next. I'll definitely use them again.

Rated 3 out of 5 stars

Sign not very visible from the street! We circled 10th Avenue 4 times looking for location. There was No parking lot that was aligned with the Orchard restaurant that I went to a couple of years ago... See more

Rated 5 out of 5 stars

Errol has helped us sell 1 house and purchase 2 houses. He is our default realtor. He had been thru thick and thin with us. We put tremendous trust in him and he has proven his worth every time. We li... See more

Rated 5 out of 5 stars
Verified

Everything went as I was told. There were no surprises and the staff was timely in the purchase of new home as well as sale of old home. Made it very easy to move first. The rep/realtor Frank had a ca... See more

Rated 5 out of 5 stars
Verified

Smooth from start to finish and everyone involved through the entire process was knowledgeable, courteous and responsive!! They made a very stressful process much smoother and less stressful. I highl... See more

Rated 5 out of 5 stars
Verified

My realtor was very personable and knowledgeable. When I first met with her, it was for information, but I felt so comfortable that I decided to list.

Rated 5 out of 5 stars

I can’t say enough good things about my experience working with Raoul. From start to finish, he was professional, knowledgeable, and truly committed to making the sale of my home as smooth and suc... See more

Rated 5 out of 5 stars

Kennedy was a great assest - I'd lived in my home for 25 years and the process of selling after we were out helped so much - plus I have two dogs. Kennedy helped every step of the way. No question to... See more

Rated 5 out of 5 stars

We knew the kind of property we wanted, but not where we wanted to locate. Cody listened and asked questions that made clear what options were available. The next day he presented several possibilitie... See more

Rated 5 out of 5 stars

My husband and I had been putting off selling a rental property because it felt daunting to try and do it from out of state, but this year we really wanted to move on, so we listed with Karri Christen... See more

Rated 5 out of 5 stars

My experience was flawless. Julia was amazing and with me at every stage of the process from the day I went under contract, which was within 24 hours of my home listing it took about two months to get... See more

Rated 5 out of 5 stars

We had a great experience with Emelia Reynolds! As and buyer's agent, I really appreciate when the listing agent makes a transaction smooth, professional and collaborative and Emelia did that. S... See more

Rated 5 out of 5 stars

We were interested in Orchard's "Buy Before You Sell" program. Agent Jack DeButts explained it well before we listed our home for sale. We were able to list our home, buy another and move, exactly as... See more

Rated 5 out of 5 stars
Verified

Working with Hunter was an absolute pleasure from start to finish. What stood out most was his ability to truly understand my needs and priorities, making me feel heard and supported throughout... See more

Rated 5 out of 5 stars

Karri Christensen is amazing — truly one of the best! She’s direct, honest, and always treats you fairly. Unlike many others, her 20+ years of experience really show. She responds quickly and works in... See more

Rated 5 out of 5 stars

Orchard made the home-selling process feel smooth and organized from start to finish. Their team communicated clearly, handled the details professionally, and kept everything moving without stress. I... See more

Rated 5 out of 5 stars

My agent, Xavier Hernandez, was extremely knowledgeable and kept me informed throughout the entire home-selling process. His experience and advice were invaluable, and he was always professional and c... See more

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Company details

  1. #8 of 9 best companies in Real Estate Agency
  2. #8 of 10 best companies in Real Estate Agents

Written by the company

This page has the latest Orchard reviews from our customers across the country. Orchard makes home buying and selling simple and stress-free. Whether you're a home buyer, home seller, or both, Orchard has created a service to help you avoid many of the obstacles associated with the traditional real estate industry. With Orchard, you'll never miss out on a great home because you haven't sold your current one. You can skip the showings and move into your new home right away. Our team of real estate experts will take care of your home sale and ensure you sell for top dollar on the market. Check out these Orchard reviews to get a preview of our stress-free experience. Our services are available in several markets across Arizona, California, Colorado, Georgia, Florida, Tennessee, Texas, and Washington state.


Contact info

4.2

Great

TrustScore 4 out of 5

771 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Understanding, Communicative, Efficient

Working with Hunter was an absolute pleasure from start to finish. What stood out most was his ability to truly understand my needs and priorities, making me feel heard and supported throughout the entire process. He was consistently communicative, keeping me updated at every step and ensuring that no question went unanswered.

His efficiency made what could have been a stressful experience feel seamless—every detail was handled promptly and professionally. At the same time, he showed remarkable empathy, recognizing the emotional side of selling a home and offering reassurance when it was needed most.

Above all, Hunter was incredibly thorough. From market research to paperwork, they left no stone unturned, which gave me complete confidence in every decision we made together.

I wholeheartedly recommend Hunter to anyone looking for a real estate agent who combines professionalism with genuine care.

November 24, 2025
Rated 1 out of 5 stars

experience as an agent

I can speak to my experience as an agent. I moved to Orchard brokerage last May or June 2025 or so. Orchard's training is genuinely excellent. The energy, structure, and quality of the sessions are top-notch. I really enjoyed the training and the energy it generates. The only problem for me is who I was under, the team lead. So I gave my team lead, Sina, a poor review. The experience is as follows: 1. Orchard has many meetings. I asked to record the team meeting so I could watch it if I missed it. Sina replied and gave me instructions on how to find the recording link in the meeting invitation after the meeting. The recorded video link was generated when the meeting was recorded. If the meeting is not recorded, there is no link. The problem was that the meeting was not recorded. The response didn’t address the issue. I wanted to be nice since I was new, so I replied and said I just got a new computer. Maybe something is wrong with my laptop. 2. When Orchard launched the fast track program, the program was designed to promote a listing before it goes to active. The RECOLORADO(MLS) does not permit showings before the listing goes active. I want clarification on how this should work since the MLS doesn't allow you to have a showing without the listing going to active. Sina's answer was like (sorry, I can't remember the exact wording), we can do an open house to promote the listing. So I asked the MLS doesn't allow you to have a showing, would they allow you to do an open house? Some other team leader answered it for me. I wish he didn't answer if he doesn't know for sure. Do you see a pattern here? 3. I am a very transparent person, and this continued experience troubles me, and it becomes uncomfortable to communicate with the team leader, and I don't feel helpful. A couple of months later, I was out of the country for 3 weeks, and the system/policy must have changed; I lost access to the orchard domain, but I still have access to the orchard email. So I was able to send some emails to notify a few contacts to send me emails to my other account. I could have reached out to find out what happened, but I didn't bother. I have not been feeling well after a long trip, and this hiccup, and I didn't have the energy to do so. Instead, I decided to leave a review of my experience with Orchard. Other agents might have a different experience depending on who you interact with. Instead, I decided to leave my experience here for future agents who might be interested in joining the Orchard.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Orchard made the home-selling process…

Orchard made the home-selling process feel smooth and organized from start to finish. Their team communicated clearly, handled the details professionally, and kept everything moving without stress. I appreciated how straightforward they made each step, and the overall experience felt reliable and well-managed.

November 9, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t Work with Cindy Benn from Orchard

I had the displeasure of working with Cindy Benn from Orchard.
I told her my husband and I are looking to sell as fast as possible and we are not interested in buying since we are moving out of state. Along with our specific home loan requires us to sell before buying so any of the special things she has to offer us would not work. We just want to sell.
She then gave us three of the same options of buy with the equity in our home to use that to buy our next home…we reiterated to her we were only interested in selling through orchard. She did not listen which was beyond frustrating. She was bragging about being the 6th best agent through Orchard so we thought we were in good hands. Turns out we were not.
We requested termination of the contract as soon as she showed that she wasn’t listening to any of our wants and requirements.

I’m positive this company has more to offer but what we had in our experience was so frustrating. Cindy even commented why we don’t have a dining table and gave us a judgmental look. She was in all rude and not a person you should work with ever.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars
Redirected

Is there an option for zero stars

Is there an option for zero stars? Just sold my house with Orchard, and don’t let them fool you, they are not representing you, you’re simply a cash cow for them. My “agent” Clarissa did not represent me at all, she was only interested in getting me out of my house as quickly as possible. She did not explain any documents I was to sign, just a “sign this” via text. I am a single mom of five and needed extra time to move out due to some unforeseen circumstances and I was charged $250 a day to lease back my home for the first four days then they upped it to $840 a day. It was a big move and it took me 8 days to move out, thus dipping into the profit of my home. Clarissa did nothing to help, no suggestions other than get your stuff out or they were going to take it away for me for $2000. Not to mention that the house I was purchasing was a nightmare because the seller lied on the sellers disclosure about leins, imminent foreclosure, non payment of HOA fees because the HOA was never given the deed stating the new owners information, and if that’s not enough the previous owner, the same one who lied on the sellers disclosure was a real estate agent himself, imagine that. Orchard didn’t make a big deal about it, as they were just interested in getting me out of my house. My new house had junk left in it that I had to have removed, the plumbing backed up on the first day in the house, I mentioned this to Clarissa and she went radio silent on me. Clarissa was rude, she was demanding, she was condescending and she did nothing to make this a smooth transition for me and my family. I am in the process of taking legal action.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Orchard is our preferred real estate agency

Errol has helped us sell 1 house and purchase 2 houses. He is our default realtor. He had been thru thick and thin with us. We put tremendous trust in him and he has proven his worth every time. We like Erroll a lot!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

My agent

My agent, Xavier Hernandez, was extremely knowledgeable and kept me informed throughout the entire home-selling process. His experience and advice were invaluable, and he was always professional and courteous.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great job on a tricky house

My husband and I had been putting off selling a rental property because it felt daunting to try and do it from out of state, but this year we really wanted to move on, so we listed with Karri Christensen at Orchard. Karri advised us on some work we should do before listing the house, and she was our eyes and ears throughout that process, which made it so much more manageable on our end. It wasn't the easiest house to sell, but Karri was persistent in following up with potential buyers and watching other properties in the neighborhood to gauge our pricing. We enjoyed working with her; and if we were selling another house, we would list with her again without a doubt.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless experience

Lynn Young made our selling experience so easy. This was our first time selling a home and she made it seamless. There were a lot of factors going into this transaction since we were moving out of state. Thanks to Lynn our next chapter in life has started.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Karri Christensen is amazing

Karri Christensen is amazing — truly one of the best! She’s direct, honest, and always treats you fairly. Unlike many others, her 20+ years of experience really show. She responds quickly and works incredibly hard for her clients. I highly recommend her, both as a professional and as a person.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Emelia…

We had a great experience with Emelia Reynolds! As and buyer's agent, I really appreciate when the listing agent makes a transaction smooth, professional and collaborative and Emelia did that.

She was on top of things, and always responsive, proactive and kept things moving along.

She definitely operates with integrity in her business. The real estate world would be a better place and more listing agents were like Emelia. I would highly recommend working with her, and I look forward to working with her again.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

My house selling experience…

My agent Xavier Hernandez was very knowledgeable and kept me informed with all aspects of selling the house. His experience and his advice were very helpful and spot on. He was always very professional and courteous.

October 6, 2025
Rated 5 out of 5 stars

Karri Christensen

Karri Christensen, helped us during the sales of our house. She was very professional, honest, straightforward, and her knowledge of regulations and paperwork requirements was top notch. She made the entire sales process very clear and smooth.
Ogunjobi O.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful for navigating options

We met with Karri Christensen and she was immensely helpful in explaining everything to us in a way that helped us understand our options. We're so thankful!

September 30, 2025
Unprompted review

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