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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the staff's knowledge, approachability, and solution-oriented mindset, which empowers them to take the next steps in their home-buying journey. Consumers highlight the excellent customer service, with agents providing valuable information and answering questions thoroughly. People also mention the quick, easy, and painless process of finding a mortgage, with some receiving pre-approval in less than a day. The company is praised for connecting individuals with the best mortgage companies and real estate agents, saving them money and relieving stress. Reviewers also appreciate the excellent communication, honesty, and helpfulness of the staff. Consumers find the service very informative, with agents explaining everything clearly and providing insights into how lenders function. The company's ability to find the best rates and tailor applications to specific requests is also highly valued.

Based on these reviews

Rated 5 out of 5 stars
Verified

I had been seeing advertisements for OwnUp for awhile, and I finally decided to give them a try. I am glad I did. Leslie Rightmire was so pleasant to speak with. She listened to my concerns, and... See more

Rated 5 out of 5 stars
Verified

It was a very informative experience, and the fact that they don’t require an SSN is a huge plus. If you’re in the market for a home, I’d recommend checking out OwnUp before making a purchase. They... See more

Rated 5 out of 5 stars
Verified

One stop shopping! I worked with Liv on my closing and it couldn’t have been easier. Who has time to riffle through and meet with multiple lenders. But for such a major purchase I wanted to make sure... See more

Rated 5 out of 5 stars
Verified

I was surprised (in a good way) with how quickly I was able to fill out the application and get connected with a home advisor. I received a phone call after filling out the online form within minutes... See more

Rated 5 out of 5 stars
Verified

My husband and I already had documents set and ready to go for another mortgage company. We felt like we were being undervalued for what what we bring in as well as our DTI limit. My husband found thi... See more

Rated 5 out of 5 stars
Verified

I heard about Own Up from an Instagram post. I decided to give it a try as I am buying a house. I filled out the inquiry form on the website and someone called me in 10 minutes. The process was really... See more

Rated 5 out of 5 stars
Verified

I was assisted by William Boyce. When I submitted my application online, few minutes later, I received a call from Ownup rep. William was very meticulous in explaining me the process, making sure my i... See more

Rated 5 out of 5 stars
Verified

I've been dreaming of home ownership for a long time, but after working with OwnUp I finally feel ready to take action. I was nervous going into my first call, but after working with Kevin (super know... See more

Rated 5 out of 5 stars
Verified

The intake call was very friendly! After having been ghosted by other lenders, she helped us find a great lender that is veteran-owned and very responsive!

Rated 5 out of 5 stars
Verified

Own up made our mortgage finding easy. It was quick and simple process. I received call right after I did the questionnaire. William was very thorough and helpful. Answered all my questions patientl... See more

Rated 5 out of 5 stars
Verified

My whole experience was positive! William was super friendly, explained everything to me twice to make sure I didn't miss anything and I felt like he cared about getting me the loan.

Rated 5 out of 5 stars
Verified

So grateful to have entrusted our Lender search to Own Up. Would recommend them to anyone. The process was seamless. They were extremely attentive and in no way pushy. I felt as though we had someone... See more

Rated 5 out of 5 stars
Verified

Own up makes finding a mortgage easy. They find the best rates. We easily created our pre-approval letters online anytime we needed one. They are so responsive and helpful.

Rated 5 out of 5 stars
Verified

I like that I didn't get a hundred calls after putting my phone number in. I got one call from Dee Brown at Own Up. She asked me some questions and referred me to Derek Staples at Rocket Mortgage. I v... See more

Rated 5 out of 5 stars
Verified

There are reasons why I was strolling on my phone and came across own up now we are preapproved for our dream home and can't wait what the future has a ahead for our family thanks to a company called... See more

Rated 5 out of 5 stars
Verified

Jenn was helpful and very, very knowledgeable! She broke everything down and explained everything to us! She’s top notch! And to top it off, they got me an exceptional rate!! I wished I’d known about... See more

Rated 5 out of 5 stars
Verified

Tammy was amazing! She gave me clarity on a first time home owners loan. She was absolutely fantastic! She heard concerns and answered all my questions!

Rated 5 out of 5 stars
Verified

Jenn was friendly and polite. She asked all the right questions. However, she never made me feel rushed or somehow an inconvenience to her day. Jenn was a rockstar from start to finish.

Rated 5 out of 5 stars
Verified

Own up is the above and beyond level of helpful. They link you up with the best mortgage company, real estate agent, and take all of the stress of wondering if you picked the right people. They are am... See more

Rated 5 out of 5 stars
Verified

WILLIAM WAS SO HELPFUL AND KNOWLEDGEABLE, ANSWERED ALL MY QUESTIONS AND EXPLAINED THE STEPS IN DEPTH. ALREADY RECOMMENDED THE SITE TO A COWORKER ALSO LOOKING TO PURCHASE A HOUSE.

Rated 5 out of 5 stars
Verified

Jenn is fantastic to work with. She is responsive and makes it easy for the buyer. The lenders that own-up works with consistently provide the best rates and they are also very easy to work with. Over... See more

Rated 5 out of 5 stars
Verified

William was very pleasant, and helpful with going over the information needed. Provided his number and requested of any further information or assistance that I may need. Is what every company needs i... See more

Rated 5 out of 5 stars
Verified

Lesley Rightmire seemed like she wanted to help me as mush as she could and was very informative. It was just a top notch couldn't ask for better.

Rated 5 out of 5 stars
Verified

The agent Kevin i spoke with was amazing. He provided me with a lot of information and was knowledgeable,answered my questions. I would recommend others to Own Up.

Rated 5 out of 5 stars
Verified

The communication was excellent. Everyone I have spoken to so far has been honest and helpful. I have yet to experience the loan portion of it. Hopefully, it will be a pleasant experience.

Rated 5 out of 5 stars
Verified

They gave me great insight into how lenders function and how they function it made me more comfortable in the pursuit of of dream property.

Rated 5 out of 5 stars
Verified

Very helpful, and explains everything with great ease and understanding. I highly recommend them to anyone that wants to buy a house.

Rated 5 out of 5 stars
Verified

As a first time home buyer! This tool is AMAZING! The fact that it’s free is even better! They were able to break down the home buying experience for me and help find me the best mortgage for my l... See more

Rated 5 out of 5 stars
Verified

William Boyce was a great wealth of information and gave me some particular insight that I have not been afforded yet. Very satisfied with the experience.

Rated 5 out of 5 stars
Verified

I am so happy I found ownup for helping me find the best rate out there for my home financing. I heard about ownup through my instagram and I decided to give them a call. I am glad I did. I learned ho... See more

Rated 5 out of 5 stars
Verified

D. Brown was great to work with and ending up going with the first lender we connected with and had a great experience there as well.

Rated 4 out of 5 stars
Verified

We received info on Bison State Bank and it has been a pleasure working with Greg Morales.

Rated 5 out of 5 stars
Verified

Phone call was simple, easy, fast and fun. That's what you want when doing anything with finances. From the moment I clicked reach out to me to the time we were filling out a lender's portal was less... See more

Rated 5 out of 5 stars
Verified

Painless and easy. Went very fast and they needed very little personal information to get the process started.

Rated 5 out of 5 stars
Verified

With one phone call all my questions were answered. I would defiantly recommend using ownup.com

Rated 5 out of 5 stars
Verified

Really helpful, explained things clearly and points you in the right direction. They help guide you to success.

Rated 5 out of 5 stars
Verified

I had a good first experience with my representative Leslie. I was contacted immediately and initial preapproval was quick and easy. The communication had been great and thorough with their referral... See more

Rated 5 out of 5 stars
Verified

I’m just starting with this company, but so far they are making it look so easy and Mr. Boyce is so nice and helpful.

Rated 5 out of 5 stars
Verified

Customer Service was great. Olivia L. was very knowledgeable and informative. I would definitely use this service again.

Rated 5 out of 5 stars
Verified

Own up was extremely helpful in connecting me with the best mortgage quote. Even more important was the service I received. The person I spoke with went out of their way to provide me with info I didn... See more

Rated 5 out of 5 stars
Verified

Own Up actually, stay true to their promise. 1.You dont pay to get offers 2.They get you the best rates 3. Their Customer Service is excellent 4. They are extremely prompt. 5. No hard hit to your cre... See more

Rated 5 out of 5 stars
Verified

Excellent service. Very kind and answered all my questions.

Rated 5 out of 5 stars
Verified

Quick and easy. The staff was very knowledgeable and got me the information I needed expeditiously. I will recommend "Own Up" in the future

Rated 5 out of 5 stars
Verified

Quick action to get me in contact with a loan officer and realtor for my location.

Rated 5 out of 5 stars
Verified

Ms. Lockbaum was very professional and friendly on the initial phone call. She explained the process and just laid it out how things will go. The application process was very simple and I have not... See more

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Company details

  1. #3 of 9 best companies in Mortgage Broker
  2. #75 of 193 best companies in Alternative Financial Service
  3. #99 of 184 best companies in Financial Consultant
  4. #13 of 26 best companies in Mortgage Lender
  5. #122 of 254 best companies in Non-Bank Financial Service

Written by the company

Own Up is a mortgage shopping website that exists to make sure you never overpay on your mortgage. Customers can compare multiple mortgage offers from top lenders and find a great deal. The average customer saves $28,000 over the life of their mortgage. Get your personalized mortgage offers. Say goodbye to hard credit checks and sales pressure.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

It’s a scam

It’s a scam. Maybe not, but got contacted by one of the top lenders. He keeps mentioning he closed 40-50 loans a month. If loans that don’t get him interested he mentioned don’t waste his time. Not a typical lenders!

October 10, 2025
Unprompted review
Own Up logo

Reply from Own Up

Hi Thearith

Thank you for leaving your feedback and especially for taking the time to speak with me directly on the phone and elaborate further—I truly appreciate it.

We expect every lender and loan officer we connect our clients with to uphold the same high service standards we set for our own team. Clearly that did not happen in this instance, and I’m sincerely sorry for the frustrating experience you had.

We’ve already taken your feedback to the lender’s management and the specific loan officer involved so this can be addressed directly and improvements made.

As we discussed on our call, I’ve sent you an email with my direct contact information and direct access to our Home Advisor team so you’ll always have hassle-free, no-pressure access to a second opinion whenever you’d like one in the future.

Wishing you all the best, and please don’t hesitate to reach out any time.

Sincerely,
Customer Success at Own Up

Rated 5 out of 5 stars
Verified

I had a good first experience with my…

I had a good first experience with my representative Leslie. I was contacted immediately and initial preapproval was quick and easy. The communication had been great and thorough with their referral to a potential mortgage provider.

October 26, 2025
Rated 5 out of 5 stars
Verified

Expertise of William Boyce

William Boyce was a great wealth of information and gave me some particular insight that I have not been afforded yet. Very satisfied with the experience.

October 17, 2025
Rated 5 out of 5 stars
Verified

Fast and easy process, friendly service

I was surprised (in a good way) with how quickly I was able to fill out the application and get connected with a home advisor. I received a phone call after filling out the online form within minutes on a Sunday night! The person I spoke with was very knowledgeable, friendly, and easy to work with, as well. It was a great customer experience.

October 5, 2025
Rated 5 out of 5 stars
Verified

Total Professionalism

Ms. Lockbaum was very professional and friendly on the initial phone call. She explained the process and just laid it out how things will go.
The application process was very simple and I have not been bombarded with phone calls from lenders. Something, Ms. Lockbaum told me at the beginning.

October 1, 2025
Rated 5 out of 5 stars
Verified

Tammy was amazing

Tammy was amazing! She gave me clarity on a first time home owners loan. She was absolutely fantastic! She heard concerns and answered all my questions!

September 19, 2025
Rated 5 out of 5 stars
Verified

Exceptional service

The representative took time to explain the process, listen to my concerns and comforted me during the process

September 17, 2025
Rated 5 out of 5 stars
Verified

A positive experience

My whole experience was positive! William was super friendly, explained everything to me twice to make sure I didn't miss anything and I felt like he cared about getting me the loan.

September 16, 2025
Rated 5 out of 5 stars
Verified

Excellent service! Top shelf!

Jenn was helpful and very, very knowledgeable! She broke everything down and explained everything to us! She’s top notch! And to top it off, they got me an exceptional rate!! I wished I’d known about Own-Up sooner! Excellent service 10 out of 5 Stars!

September 2, 2025

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