Great customer service. I bought a Norway spruce as a Christmas gift, for my daughter’s apartment. The plant arrived on time in good conditions. The communication via email was efficient and useful. I... See more

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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #8 of 22 best companies in Garden Center
- #4 of 12 best companies in Plant Nursery
About Plant Addicts
Written by the company

Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
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Best in Class Plant Warranty & Guarantee
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Family-Owned Business - Customer Service With A Personal Touch
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Exclusive Plant Varieties You Can't Find Locally
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Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
Replied to 51% of negative reviews
Typically replies within 1 week
Me with rear Special Plants and follow-up email
You got me with your follow-up email. I hope I am not disappointed. Looking forward to getting this Special plant for my garden.
Honest descriptions for quality plants…
Honest descriptions for quality plants reasonable prices. Better guarantee than most competitors. Every plant ever ordered was first rate.
Excellent plants packed for shipping
Excellent shipping by you and receiving by me! Thanks so very much!!
You had what I needed...
Good quality items.
Knowledgeable
I have always been able to get answers to my plant questions. I have ordered numerous plants from you (in door and out door) and have had very good success will all
wouldn't accept my credit card
wouldn't accept my credit card, kept wanting me to confirm my address, then no option for "accept" only edit - then it took me back to the begining again - had to pay with Pay Pal

Reply from Plant Addicts
My plants are beautiful & arrived well…
My plants are beautiful & arrived well packaged
I looked everywhere for these…
I looked everywhere for these little whoville trees! I'm so excited to have found them!
Identifying what numbers go where and…
Identifying what numbers go where and which is up and which is down.

Reply from Plant Addicts
Genial y util
double take quince
Great customer service and healthy, mature plants for the container size, will be back in the Spring!
I’ll see when I get the plant thks
VERY HELPFUL AND FRIENDLY
RENZO WAS VERY HELPFUL AND FRIENDLY. HE GAVE ME EXACTLY WHAT I NEEDED TO COMPLETE MY ORDER.
Hector was able to answer all my…
Hector was able to answer all my questions and was very helpful.
Plant Addicts came through with two…
Plant Addicts came through with two hard-to-find plants that my local nursery didn't carry. The quality was excellent, shipping was quick, and they arrived in pristine condition. I couldn't be happier!
I am very dissatisfied with the service…
I am very dissatisfied with the service I received.
I purchase a large pot and then cancelled it quickly.
After waiting over 24 hours I was told the pot was already sent out?? Approximately one week later I received the cancelled pot. I requested return UPS or Fed ex return postage since it was cancelled. They refused and my cost would be more than the value of the product. Therefore I am stock with the product despite being cancelled . I WOULD NOT PURCHASE BECAUSE OF THE POOR RETURN POLICY

Reply from Plant Addicts
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