Power Meter City Reviews 3,821

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the quality of the products available and the speed of the delivery service. Consumers also appreciate the ease of ordering and the helpfulness of the customer service team. People find the prices to be fair and competitive. Many reviewers highlighted the exceptional support they received when choosing the right power meter for their bikes, emphasizing the team's knowledge and responsiveness. Consumers also mentioned that the products meet their expectations, and the company offers a wide selection of items. Overall, reviewers describe their experience as positive and seamless.

Based on these reviews

Rated 5 out of 5 stars
Verified

Power Meter City had exactly what I needed and saved me money vs. ordering directly from the manufacturer which was located overseas and would have charged a large amount for shipping.

Company replied

Rated 5 out of 5 stars
Verified

Great product - Silca digital pump. Very fast shipping and packaged extremely well. First class seamless experience. I would definitely use Power Meter City again.

Company replied

Rated 5 out of 5 stars
Verified

Navigating the intersection of technical considerations, on-bike components, 3rd party bike computers and rider needs can be very involved. Power Meter City has a help/sales line that are TRULY help... See more

Company replied

Rated 5 out of 5 stars
Verified

Received great advice from the Sales support team on the conversion of my Rotor crankset from Shimano to SRAM so I could keep my Power2Max power meter that has served me so well in place. They had the... See more

Company replied

Rated 5 out of 5 stars
Verified

I recently purchased a set of Assioma Favero pedals from Power Meter City, and the entire experience was excellent. Their website was very easy to navigate, product information was clear, and the chec... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy, simple and a great experience. Was able to have fast delivery to my Puerto Rico address. Will continue to purchase again in the near future.

Company replied

Rated 5 out of 5 stars
Verified

Called Power Meter City to ask about Favero Assimoa Pro MX-2 pedals. They were very helpful, knowledgeable and answered all my questions. Ordered pedals, shipped same day and had them in 3 days with... See more

Company replied

Rated 5 out of 5 stars
Verified

I was in the market for an SRAM Rival power meter, they answered questions before I bought it and were very helpful as I was having some issues setting it up. Power meter choices can be confusing at b... See more

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Rated 4 out of 5 stars

Power Meter City has a great selection of power meter products along with an amazing selection of other products needed to complete meter installations. For that they get 5 stars. However they weren... See more

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Rated 5 out of 5 stars
Verified

Highly recommended online vendors for your power meter needs. My purchase was backed order, which I acknowledge the fact by checking a box. However, there item shipped like a week ahead of schedule. T... See more

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Rated 5 out of 5 stars

Alex was very helpful in selecting the 160 mm Praxis Alba crankset. This is an ongoing experiment for me. I switched from 170mm to the shorter cranks to help alleviate knee and back pain after long... See more

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Rated 5 out of 5 stars
Verified

The quarq tyrewiz 2.0 sensor I purchased was indicating incorrect reading as compared to an independent pressure gauge. I got in touch with power meter city support and within a few days a replacement... See more

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Rated 5 out of 5 stars
Verified

Dave, with customer service was extremely knowledgable about their products. I didn't know the exact power meter that would fit my bike and he knew instantly. It is refreshing to know that companies... See more

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Rated 5 out of 5 stars
Verified

very impressed with online customer service. When power meter was ordered, it arrived quickly and now installed, works perfectly. This is my 2nd pm from pmc. thank you.

Company replied

Rated 5 out of 5 stars
Verified

Great product and fast shipping. This product met the requirements of my OEM 165 mm crank recommended by my bike fitter. This was also slightly cheaper than the full Shimano replacement. I highly reco... See more

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Rated 5 out of 5 stars
Verified

I had a great experience with Power City. Although there was a slight delay (not on their end), the shipping was still quick and smooth. Dave was amazing with customer service—he took the time to answ... See more

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Rated 4 out of 5 stars
Verified

Everything went very well with this purchase and I like the pedals. However, I am having trouble with the pedals consistently linking to my Garmin. I wish there were better instructions related to p... See more

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Rated 5 out of 5 stars
Verified

New to power meters and was confused about what could be compatible with my bike--they were very responsive to the questions and laid out all the options which made making an informed decision very st... See more

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Rated 5 out of 5 stars
Verified

Efficient from time of order to received. Ordered the single sided platform power pedals. Over 100 miles on them so far and I could not be happier. Easy install, easy pair with Garmin and on par (+... See more

Company replied

Rated 5 out of 5 stars
Verified

Good selection of power meters and excellent compatibility info made choosing a meter very easy. Shipping was also prompt. So far very pleased with the Favero Assioma Pro RS1 set that I ordered. Insta... See more

Company replied

Rated 5 out of 5 stars
Verified

I contacted Power Meter City regarding my bike setup and they quickly responded to let me know what I would need to change to fit the spider I was interested in to my bike. Their help convinced me I’d... See more

Company replied

Rated 5 out of 5 stars
Verified

I had many questions in buying a power meter. I spoke with David who was more than helpful in delineating the differences in power meters and what would work best for my needs. There are many variable... See more

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Rated 5 out of 5 stars
Verified

Great selection of parts for my Shimano drivetrain. Got the bits I needed, delivered quick. Thanks!

Company replied

Rated 5 out of 5 stars
Verified

I email with Dave multiple times, he was always helpful, he even sent me some photos of parts I wanted to see together, I did ended up buying the Power meter he recomended

Company replied

Rated 5 out of 5 stars
Verified

They had what I wanted at a fair price. Shipped it out timely and it was as described. I had an issue (self-inflicted) when I went to install the chainrings. I used the online chat and they clarified... See more

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Rated 5 out of 5 stars
Verified

Great customer service! I believe one of the owners picked up when I called. Super nice, very knowledgable and sold me the correct stuff. Shipping was fast and easy. None of this stupid Shop app shit... See more

Company replied

Rated 5 out of 5 stars
Verified

I didn’t know about Power Meter City until I decided to buy a crankset for my bike. Fast shipping and fast delivery. A few days later I also bought a power meter. Once again fast shipping and fast del... See more

Company replied

Rated 5 out of 5 stars
Verified

The product was delivered exactly as described, and it met my expectations. The instructions for replacing the Favero pedal bodies, provided on the website, were clear and accurate. I am thoroughly sa... See more

Company replied

Rated 5 out of 5 stars
Verified

Rep spent :30 minutes on the phone with me talking through my option, ordered two crank based power meters that are awesome!

Company replied

Rated 5 out of 5 stars
Verified

Dave was helpful as always, and made sure i got exactly what I needed! Always a pleasure to work with people who understand bikes and training!

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Rated 5 out of 5 stars

Website easy to navigate. My order was received and was shipped immediately. I received my product in great condition as described on the website.

Company replied

Rated 5 out of 5 stars
Verified

they do everything quickly and responsibly. Every action is notified. Delivery is the fastest I have seen. Goods of only the best quality! 👌

Company replied

Rated 5 out of 5 stars

It was a true pleasure to receive immediate and informative replies from an actual human to all of my queries. The product delivery was equally prompt and efficient. A fantastic experience from start... See more

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Rated 5 out of 5 stars
Verified

The page was easy to navigate. I found what I was looking for. No problem to checkout and (very) fast delivery to Puerto Rico.

Company replied

Rated 5 out of 5 stars
Verified

DELIVERY flawless, wont try the tail light until the spring

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Rated 5 out of 5 stars
Verified

Very knowledgeable and helpful staff, excellent selection of products and timely shipping. Zero complaints from me.

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Rated 5 out of 5 stars
Verified

The Power Meter City team is very knowledgeable and helped me know what to get for my mountain bike.

Company replied

Rated 5 out of 5 stars
Verified

Power Meter City shipped quickly, pedals have lots of data and rotate smoothly. Highly recommend!

Company replied

Rated 5 out of 5 stars
Verified

Great set of cranks, customer service helped me get the correct one.

Company replied

Rated 5 out of 5 stars
Verified

Huge selection of parts, great communication, fast shipping. Can’t ask for more!

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Rated 5 out of 5 stars
Verified

I got a personal phone from Dave that made all the difference in the world, outstanding customer service and very solid company to deal with when you have questions

Company replied

Rated 5 out of 5 stars
Verified

It was my first purchase from Powermetercity and turned out to be a very positive experience. I like the website — very informative and easy to navigate, check out was a breeze, communication suffi... See more

Company replied

Rated 4 out of 5 stars
Verified

Smooth transaction and fast delivery; for that, it would have been a 5-star. However, according to the website's shipping, I should have had the option to select my shipping method, and I didn't, for... See more

Company replied

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Company details

  1. #2 of 28 best companies in Bike Accessories Store
  2. #2 of 43 best companies in Bicycle Store
  3. #6 of 82 best companies in Sporting Goods Store

Written by the company

Since launching in 2016, Power Meter City has been dedicated to offering the widest selection of power meters available—along with the knowledge you need to use them. While that mission still drives us, we’ve expanded to include a broad range of bike components and accessories, all selected with the same level of care and expertise. We’re a small, passionate team of cyclists who live and breathe bikes. Whether you're a seasoned rider or just getting started, our goal is simple: to give you outstanding service and support every step of the way!


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

The ordering process was seamless

The ordering process was seamless, and the product arrived much faster than expected—shipped quickly and without a single issue. The quality is top-notch, exactly as described, and I couldn't be happier with this experience. Highly recommend this seller!

December 7, 2025
Rated 5 out of 5 stars
Verified

Great selection of parts for my Shimano…

Great selection of parts for my Shimano drivetrain. Got the bits I needed, delivered quick. Thanks!

November 27, 2025
Power Meter City logo

Reply from Power Meter City

Thank you! We’re glad you found the parts you needed and that shipping was fast. We appreciate your support!

Rated 5 out of 5 stars
Verified

Great site

Power Meter City had exactly what I needed and saved me money vs. ordering directly from the manufacturer which was located overseas and would have charged a large amount for shipping.

December 4, 2025
Power Meter City logo

Reply from Power Meter City

We’re so happy we had the parts you needed—and that we could save you on overseas shipping costs. Thank you for the great review!

Rated 5 out of 5 stars
Verified

DELIVERY flawless

DELIVERY flawless, wont try the tail light until the spring

November 26, 2025
Power Meter City logo

Reply from Power Meter City

We’re glad your delivery arrived without any issues! Enjoy the tail light when the weather warms up—thank you for shopping with us.

Rated 5 out of 5 stars
Verified

Fast delivery to my Puerto Rico address.

Easy, simple and a great experience. Was able to have fast delivery to my Puerto Rico address. Will continue to purchase again in the near future.

December 2, 2025
Power Meter City logo

Reply from Power Meter City

We’re thrilled your order arrived quickly in Puerto Rico and that the experience was smooth from start to finish. Thank you for your continued support!

Rated 5 out of 5 stars
Verified

Seamless Buying Experience

Great product - Silca digital pump. Very fast shipping and packaged extremely well. First class seamless experience. I would definitely use Power Meter City again.

December 2, 2025
Power Meter City logo

Reply from Power Meter City

We’re happy to hear everything—from packaging to shipping—was seamless. Enjoy the Silca pump, and thank you for your trust!

Rated 5 out of 5 stars
Verified

I recently purchased a set of Assioma…

I recently purchased a set of Assioma Favero pedals from Power Meter City, and the entire experience was excellent. Their website was very easy to navigate, product information was clear, and the checkout process was quick and straightforward. In addition, the support I’ve received from Power Meter City has been outstanding—prompt, knowledgeable, and very professional. Overall, a smooth purchase and a great customer experience.

December 2, 2025
Power Meter City logo

Reply from Power Meter City

Thank you for such a detailed and thoughtful review! We’re thrilled you found the website easy to use and that our support team could assist you professionally and promptly. Enjoy your new Favero pedals, and thank you for choosing us!

Rated 5 out of 5 stars
Verified

Excellent service!!

Excellent service!!! Fast shipping

November 22, 2025
Power Meter City logo

Reply from Power Meter City

Thank you! We’re happy to hear you enjoyed both the service and the quick shipping.

Rated 5 out of 5 stars
Verified

Good people

These folks are always kind, knowledgeable, and quick to deliver.

November 19, 2025
Power Meter City logo

Reply from Power Meter City

Thank you so much! We truly appreciate your kind words and are glad you consistently have a great experience with us.

Rated 5 out of 5 stars
Verified

Great set of cranks

Great set of cranks, customer service helped me get the correct one.

November 26, 2025
Power Meter City logo

Reply from Power Meter City

We’re happy to hear the cranks were a perfect fit and that our team could help you choose the right model. Thanks for the great feedback!

Rated 5 out of 5 stars
Verified

So much to select from

So much to select from - as well as expert advice and service.

November 25, 2025
Power Meter City logo

Reply from Power Meter City

Thank you! We’re happy to hear you enjoyed both our product selection and our support team. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars
Verified

very impressed with online customer…

very impressed with online customer service. When power meter was ordered, it arrived quickly and now installed, works perfectly.

This is my 2nd pm from pmc.
thank you.

November 25, 2025
Power Meter City logo

Reply from Power Meter City

Thank you for being a returning customer! We’re thrilled the power meter arrived quickly and is working perfectly for you. We truly appreciate your continued trust and support.

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