Puppies.com Reviews 1,797

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers appreciate the website's user-friendliness, highlighting how easy it is to navigate and refine searches based on specific criteria such as breed, location and price. People also value the detailed information provided, including photos and verified breeder details, which makes them feel comfortable and safe throughout the process. Customers are particularly pleased with the communication and transparency offered by breeders found through the platform. They appreciate receiving frequent updates, pictures, and honest communication, which builds confidence during the adoption process. The positive experiences extend to the health and well-being of the puppies, with reviewers noting that their new family members arrived happy, healthy, and well-socialized. The staff is also appreciated for their knowledge, friendliness and helpfulness.

Based on these reviews

Rated 5 out of 5 stars
Verified

Ashley was very flexible and was able to work with my schedule. She responded to my messages in a timely manner. When we arrived at her house, we were able to see the mother and father of our puppy.... See more

Rated 5 out of 5 stars
Verified

Oh yes, it was such a wonderful experience from start to finish. The breeder was very responsive. Marco was just a joy to talk to. He explained everything we needed the puppies. I got my puppy who’s l... See more

Rated 5 out of 5 stars
Verified

At first I was skeptical because I had not purchased a dog over the internet before. However, this seller is exceptional and would bend over backwards to assist you in having the dog transported, if... See more

Rated 5 out of 5 stars
Verified

Marco from puppies.com was just the best from start to finish he was responsive he gave us all the information upfront and his reviews are amazing he specializes in small breed hybrids awesome my son... See more

Rated 5 out of 5 stars

Sunny an her husband Andrew with Duck Duck Frenchies, are absolutely amazing, caring,an loving breeders. My husband an I were blessed twice, the day we found them an at the same time our Fur Baby... See more

Rated 5 out of 5 stars
Verified

Good experience. Got a beautiful Merle Yorkie girl. Paid reasonable price. Love my puppy but I will say when I brought her home she had a pretty big ear infection but nothing a vets meds couldn’t d... See more

Rated 5 out of 5 stars
Verified

Judy was informative about her puppies and she cared about them. Never asked for money until the very end when all paperwork was signed and puppy picked out.

Rated 5 out of 5 stars
Verified

I saw a couple other sites. But your site was the BEST!!! Connecting me immediately with local puppies from excellent reputable breeders. My beautiful puppy came from a loving family and was an excel... See more

Rated 5 out of 5 stars
Verified

Easy, friendly and secure access. Puppies.com makes sure puppies are treated humanly possible during transition of new homes. Responsible breeders and buyers. Strongly recommend website if you are i... See more

Rated 5 out of 5 stars
Verified

Puppies.com is easy to use, and very informative. I found 2 fur babies from this website and I am very grateful. I love how you can refine your search and see puppies in your area. Or if you do want t... See more

Rated 5 out of 5 stars
Verified

I was nervous about getting a dog through any website. I traveled almost 3 hrs away from home & I'm so glad I did. We brought home Coco (Posey) our newest member to our pack. She's an Olde English Bul... See more

Rated 5 out of 5 stars
Verified

We found our puppy on Puppies.com and we are very happy with her! I like that we can search for a breed, the state, and the price which helped us find just the right one! I do wish there was more info... See more

Rated 5 out of 5 stars
Verified

This site is really something special to meeting your first or special kind of dogs. Like any other sites, just beware of scammers and people who aren’t serious. Make sure to look at their profile bef... See more

Rated 5 out of 5 stars
Verified

I highly recommend Puppies.com! This site definitely made my search for the perfect fit for my family much easier to find. I entered the area, breed, male/female, and price that I was looking for! I w... See more

Rated 5 out of 5 stars
Verified

What I liked about the website was the fact that you can get the phone number and email address to get in touch with whoever about the dogs you're interested in.

Rated 5 out of 5 stars
Verified

I love how you can narrow your search down to find what you’re looking for offers great communication so you can communicate with the buyer love the amount of selection. You have great and trustworthy... See more

Rated 5 out of 5 stars
Verified

Found my perfect little Yorkie girl. The whole process to get her home was outstanding. Seller was informative, kept me updated with my puppy progress and once she was ready to be picked up seller was... See more

Rated 5 out of 5 stars
Verified

The search was very easy to follow and I found my match on my first search. I've also recommended this site to other friends, hoping they can find their fir baby match.

Rated 5 out of 5 stars
Verified

I was able to find a great breeder on Puppies.com. The website was easy to navigate especially the refine search feature! Thank you Puppies com!

Rated 5 out of 5 stars

Serg was very knowledgable, friendly, had a nice family of dogs, nice temperments and very well taken care of. His prices were excellent and I could not recommend a better breeder!

Rated 5 out of 5 stars
Verified

We had recently lost our 11 y/o German shepherd. We searched for a local German shepherd breeder and could not find one. My search engine led me to puppies.com. At first I was skeptical, as I had e... See more

Rated 5 out of 5 stars
Verified

Showed me the breed of dogs that I want that were closest to me I seen pics of the dog spoke with breeder made my deposit for the dog. Now I have the best companion of my life besides my wife she alwa... See more

Rated 5 out of 5 stars
Verified

A lot of puppies to choose from. I found a puppy that was suggested according to my profile. He’s the perfect match.

Rated 5 out of 5 stars
Verified

The website is great, as it offers consumers a variety of dog breeds and fact check their breeders for authenticity, which makes us feel good and confident we’re buying from a reputable breeder and no... See more

Rated 5 out of 5 stars
Verified

WAS A VERY PLEASANT EXPERIENCE. BREEDER IS A REAL BREEDER I HIGHLY RECOMMEND PUPPIES.COM AND THE BREEDER AS WELL.

Rated 5 out of 5 stars
Verified

Great experience and very easy process. We love our new family member!!!

Rated 5 out of 5 stars
Verified

Had a wonderful experience! Everything went smoothly and we have our puppy! Thank you puppies.com!

Rated 5 out of 5 stars
Verified

Easy to search and connect with buyers! We were looking puppies bred in home, mixed breed, close to home, fair pricing. We got our first puppy in 2023 and our 2nd puppy in 2025!

Rated 5 out of 5 stars
Verified

I’m pleased that I found puppies.com!!! If not I would still be looking for a specific pup. I’ve had shorty jack Russell’s for about 30 years starting from when I lived with my mother. So that is my f... See more

Rated 4 out of 5 stars
Verified

Wish there was a filter for puppy color. Otherwise, easy to navigate site.

Rated 5 out of 5 stars
Verified

Website was easy to use, easy to sign up, message center was easy to use. Was able to use the filter to make it easier to find something I liked/wanted and was able to sort the results to see who was... See more

Rated 5 out of 5 stars
Verified

Just love how straightforward & accurate the information is…there was only 1 out of 4 inquiries made that didn’t respond back. My seller was very responsive & extremely helpful throughout the entire p... See more

Rated 5 out of 5 stars
Verified

Easy to use and navigate site had plenty of puppies listed and the fact you can look by state was great able to make looking very easy

Rated 5 out of 5 stars
Verified

Great experience using website to locate the perfect new addition to our home. Easy to use selection, breed information and transparent use of seller/ buyer transaction with message center.

Rated 5 out of 5 stars

Carie and Scott are amazing breeders and great people! Their property is beautiful, and you can see that all the dogs are happy and healthy. Our puppy came from a large litter, and all the puppies wer... See more

Rated 5 out of 5 stars
Verified

We had a great experience searching for a new West Highland terrier puppy on the website. We are very pleased with our new puppy and we recommend this website. It is informative and has nice pictures... See more

Rated 5 out of 5 stars
Verified

Puppies.com made the entire process so easy and reassuring. The site was simple to navigate, the communication was great, and I felt confident every step of the way. I found the perfect puppy for our... See more

Rated 5 out of 5 stars

Puppies.com made finding our new furry family member so easy! The site is well organized, and the filtering tools helped us connect with a reputable breeder quickly

Rated 5 out of 5 stars

My experience with Coin Advisor was helpful and straightforward/ Their made it easier to understand the market, and I felt more confident making decisions. It's a good resource for anyone getting into... See more

Rated 5 out of 5 stars
Verified

I'd been trying for three weeks to find a new member of my family who lived near me and was affordable. This app was incredibly useful and helpful. I found my new furry daughter at first glance. Thank... See more

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Company details

  1. #2 of 118 best companies in Online Marketplace
  2. #1 of 5 best companies in Dog Breeder
  3. #1 of 8 best companies in Pet Adoption Service
  4. #2 of 74 best companies in Pet Store

About Puppies.com

Written by the company

Welcome to Puppies.com! We're the trusted place online where millions of people have found their new furry family members since 2003.

Our easy-to-use site connects puppy lovers with caring, trusted breeders. We’ve helped countless families safely find the perfect puppy to match their lives. With millions of successful matches, we’re proud to be a reliable and loved resource in the puppy community.

Searching for your new puppy is fast, simple, and free. You can quickly filter by breed, age, gender, price, and location, so it’s easy to find exactly what you're looking for.

At Puppies.com, we’re committed to making your puppy search a joyful, safe, and rewarding experience. Join our community and start your journey toward a lifetime of tail wags and puppy kisses.

Welcome to Puppies.com—trusted by millions for paws-itively happy families!

Find Your Perfect Puppy Today!

Written by the company

Connecting Paws With Families Since 2003
With millions of happy puppy connections since 2003, you, too, will find the perfect puppy match for your lifestyle and personality.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

Review

Review:
Contact was easy to make with seller. Website gave information on many different choices.

December 8, 2025
Rated 5 out of 5 stars
Verified

FIRST PURCHASE USING THE SELLER

At first I was skeptical because I had not purchased a dog over the internet before. However, this seller is exceptional and would bend over backwards to assist you in having the dog transported, if need be. I would purchase from the seller again.

December 24, 2024
Rated 5 out of 5 stars
Verified

Helpful experience

Great experience using website to locate the perfect new addition to our home. Easy to use selection, breed information and transparent use of seller/ buyer transaction with message center.

December 2, 2025
Rated 5 out of 5 stars
Verified

Great Site!

The search was very easy to follow and I found my match on my first search. I've also recommended this site to other friends, hoping they can find their fir baby match.

December 2, 2025
Rated 5 out of 5 stars
Verified

We Said Yes!

We found our puppy on Puppies.com and we are very happy with her! I like that we can search for a breed, the state, and the price which helped us find just the right one! I do wish there was more information provided about the breeder on the site. However, communication worked well and we are overall pleased.

November 22, 2025
Rated 5 out of 5 stars
Verified

Good experience

Good experience. Got a beautiful Merle Yorkie girl. Paid reasonable price. Love my puppy but I will say when I brought her home she had a pretty big ear infection but nothing a vets meds couldn’t do to help her.

December 1, 2025
Rated 5 out of 5 stars
Verified

I’m pleased that I found puppies.com!!

I’m pleased that I found puppies.com!!! If not I would still be looking for a specific pup. I’ve had shorty jack Russell’s for about 30 years starting from when I lived with my mother. So that is my favorite breed of all!! I had been on Facebook for over a year and I have found there are many scammers out there who steal pictures and post for sale they won’t give any info but want your money. A good way to know is if they will send you multiple pictures with poses you ask for like a centered pic of their head or pic from the side total body view. Or facetime is best. If they won’t do that don’t bother. But this site cut all that nonsense out. You can see breeder info, message, location and even a phone number to contact directly. So to anyone looking there’s almost any breed you want on here and I’d come here every time after the excellent experience I had. Best of luck looking for new pup. Just remember after you get one they are truly like babies and can get choked or get into things like chewing wires. I noticed mine like to chase cars, thank god I got a fence as he would have gotten ran over first time I sat him in the yard. Never had that happen before so just be aware if you get one take good care of them as they are precious little ones. They have to be taught. And please don’t get one if your circumstances are not for sure known. I’ve seen too many post on Facebook about needing rehomed or someone just sat them out with pups, etc. Just make sure your ready if you do get one, they are life long commitment!! Hope this helps as it’s a true honest opinion of this site and getting a pup or pups. I will be returning to the breeder I found to get another as I feel blessed to have found him. Best of luck to all. Dont hesitate using this site. It’s a 10 star site in my book!!!

December 3, 2025

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