I was having trouble making my Meetone purchase online Matt was very helpful in getting that done. Later I saw a charge I wasn't expecting so I contacted Matt again and he was more than willing to mak... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #15 of 43 best companies in Bicycle Store
- #5 of 12 best companies in Bicycle Wholesale
- #10 of 28 best companies in Bike Accessories Store
Written by the company
We are on a quest to deliver the most reliable cargo-friendly and utility e-bikes and e-trikes to support and empower families, outdoor enthusiasts, delivery agents and seniors.
Contact info
7860 W Commercial Blvd, Lauderhill, FL 33351, USA, 33351, Lauderhill, United States
- 18772844848
- support@qualityquestbikes.com
- qualityquestbikes.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Meetone purchase problems
Matt was great help making my purchase as I was having trouble with it online. There was a fee I wasn't expecting that was charged that he made right too. Great place to work with. Thanks for all your help
Easy to work with
Easy to work with. I received the bike a week early. The only downside was that they use FedEx. FedEx didn’t call before they delivered it and I was supposed to sign for delivery but they didn’t even come to the door
Anytime I have a question
Anytime I have a question, they are quick to give me an answer.
The item that was sent don't work it…
The item that was sent don't work it never changed my bike the green light stay on never changed.

Reply from Quality Quest Bikes
Great information before purchase
Great information before purchase. Very easy to to work with
The product and company are awesome
The product and company are awesome! They will spend as much time as needed with you
We had Matt who we drove crazy and he remained calm and
Informativeand polite
could not have bought the trike…
could not have bought the trike whithout Matt's help, he is what al merchants schould be.. thanks
Very well built & comfortable
Very well built & comfortable. Only issue was a bolt that was to tight so I couldn’t adjust the handlebars. Company was very understanding & sent a replacement stem.
Fast delivery and easy assembly
Delivered quickly and was easy to assemble. Works well.
They ordered the bag across seas for…
They ordered the bag across seas for me. I couldn't find it anywhere. They were very helpful. Great experience would definitely refer them to someone else! Thanks again!!
This company is very responsive…
This company is very responsive to inquiries. One of my orders did not arrive but the backup was great. They identified the issue and corrected it.
The order is in shipping now.
I would do business with these guys again. For me, how you back the sale is most important, I can buy the same stuff from others retailers but I prefer
Quality Quest Bikes
Quality quest bikes service department…
Quality quest bikes service department was very helpful in, trying to resolve the problem with my trike. How ever I'm not pleased with the manufacturer quality control a simple opening and closing of the hinge have revield the problem at the factory and corrected before shipping
I had excellent communication and…
I had excellent communication and current status updates from Matt and he provided consideration for delays in pre order which was much appreciated.
Delivery to Canada was professionally done with no complications.
Thanks Matt.
Excellent customer service
Good and fast sercive interaction with your representative.
MATT (rep) was more than knowledgeable and efficient.
It is nice to talk to a real person
It is nice to talk to a real person . Matt and Kelly were great help if I had a question they had the right answer .A nice company to work with . Thank you So Much. George Perks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







