Video was very informative, cant wait to get started!

Ashley Hellesvig was fabulous!!  She listened to us, she made magical suggestions, and she made the sale!

Mixed feelings tbh. The process felt confusing in the beginning and I wasn't sure who talk to when I had a question. Eventually someone reached out and things made sense after that. Got 4 referrals.. not super hot, not cold either. Just average experience overall.

Very rude behaviour from the agent named Ujjwal Banerjee. I called twice to ask for the property, he was so arrogant that he said he is busy and will not be able to reply and hanged up the phone without listening.

I enjoyed this learning experience,and your positive vibes and style! learned a good bit and feel comfortable that I can make things happen for me and mine Thanks really appreciate you and look forward to beginning my journey

The service could be quicker and more straightforward - simplier in explaining how to solve the problem. 

Having the experience with this agency started off well, reactive, polite, and info given when checked was on point. However, being used to ping pong with another potential buyer gave a sour taste in my mouth. Things are said, not explicitly, but enough is said to make you feel like you aren't used. I do not know how all the agents are, but as Louis liked to say " It is part of the game!". Sure but the sour taste left in my mouth will make me avoid this agency for my purchase, fool me once shame on you, fool me twice shame on me.

I absolutely love doing business with Residential Advance. I’ve been using them for a few years now. If I’m in need, they’re always there to assist. 
I honestly would not use anyone else and cannot say enough good things! 
Excellent communication, fast, helpful.. 
If an advance is something you need.. they are the BEST! I thank them a thousand times over! 

Worst estate agents EXP UK I have ever had dealings with whilst attempting to purchase a property. 
Helpful when viewing and offering, but lack of transparency re the property.
Advertised as freehold with a full market value price to find out when solicitor receives pack from whom I am purchasing solicitor that in fact it’s a shared ownership which seller is staircasing and it’s leasehold which will be changed to freehold at time of purchase. 
This has now caused significant delays, valuation with timescale date which no one was informed of ! 
Total lack of transparency
Agent doesn’t answer phone calls or emails when asked to assist chasing paper work needed from the seller 
But when seller insists on competition date 10 days later due to expiry of this valuation which will now take another 3-4 weeks to obtain the estate agent puts the fault on buyers purchaser when in fact all legal paper work on this purchase is delayed due to emails and requests ignored !!’ 
Awful way to do business 
No assistance 
No returning calls when says he will or response to emails and when there is response it’s rued, abrupt and not that helpful, on the defensive 
Avoid at all costs 
EXP UK Crewe. Simon W 
A difficult purchase from the start and still ongoing 😢😢



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