Arch Red Sky Insurance Reviews 349

For our trip to Charleston, SC we had a medical emergency with our service dog that would have made travel during our vacation unadvisable. We consulted our travel destination provider and they encou... See more

The claim process online was easy enough, but required a lot of scanning in of documents and submitting. After everything was submitted a 2nd request for more documentation to be filled out by the phy... See more

I was able to file my claim easily. The document upload system worked well. Communication from the insurance company was clear and efficient. Updates on the claim status were timely and I received... See more

The process was easy and straight forward to complete once a claim was made. Once filed, there were email updates, and I didn't have to speak with anyone. Efficient and clean. Much appreciated

Cory was so helpful and helped to allay my stress about our situation with our claim. His calm demeanor and kindness was so appreciated. I am very grateful for his assistance. Thank you so much Cory!

I read the policy to make sure I understood it. Wayne is the person with whom I corresponded throughout the entire process. He replied to me when I had questions. When I submitted the documentation, h... See more

We have been insuring our beach vacations with Arch Red Sky Insurance for some years now and have been very satisfied with their service. It is unfortunate, but true, that storms are more frequent in... See more

We were really looking forward to our vacation rental. Due to health issues, we had to cancel our trip. Thankfully we had purchased the travel insurance. Red Sky's claim process on their website told... See more

injured myself about a week before my trip was scheduled and my orthopedist determined that I couldn’t travel. I contacted arch red sky, they sent me the necessary documents for the dr to fill out, I... See more

I made reservations at a condo in Florida and purchased insurance through Arch Red Sky. A week before my travel was to start I became ill. The illness cleared up, but my doctor scheduled tests... See more

I was very much looking forward to a nice relaxing week at the beach. The day before our departure I fell, broke my left arm, tore the meniscus in my right knee, and cut my face, leaving me totally i... See more

Very quick and easy service. Having our vacation postponed due to evacuations and having to stay extra days in hotels was eased by the knowledge we would be receiving a check shortly! Thank you.

The website was easy to navigate. It was easy to start my claim. And the decision was made very quickly. The person I communicated with (Sue) was great. She responded to all my questions very quickl... See more

I recently filed a trip cancellation claim with Red Sky. Their claims team responded quickly, and I received the refund within a couple of weeks — a relief considering the stress of the situation Howe... See more

I didn’t expect to find how easy it was to file a claim. Response to my initial submission was prompt and basically there were no complications in getting the reimbursement for my hospitalization in F... See more

I was pleasantly surprised by how quickly and clearly my claim was handled. The online submission process was straightforward, and the customer service team guided me every step of the way with patie... See more

Filling in the Claim document and filing online was a little tricky but the telephone assistance made it easy. The check arrived in the mail a few days later. This travel insurance is worth it.

It was easy to deal with the representative on the phone, who told me which claim form to file. The process of filing a claim was relatively easy

Red Sky Insurance's claims format was easy to understand and to complete. They were quick to come to a decision and to process our claim. I would recommend this company to all travelers.

Quick and easy claims process, submitted the correct forms and claim was paid promptly. Will be purchasing insurance again on our next trip

Excellent customer service. I have never dealt with such a friendly, helpful, and timely insurance company. Red Sky certainly took the sting out of having to miss my vacation.

Everything went smoothly. The paperwork was straightforward to fill out. The website used by Red Sky is straightforward to use and if you have a problem, assistance is available by phone—friendly and... See more

Our claims rep Ashlyn was very responsive and followed up on all our questions. Super professional and prompt. And the decision on our claim was fair.

We cancelled part of our trip due to a death late 2024. We just received our refund mid March 2025. So yes, we did get our refund. However, it was almost impossible to speak with anyone with knowledg... See more

The company helped me get the correct forms to them. After that they were reviewed, a decision made and a check was in the mail. I will always use RedSky traveler’s insurance any time I travel.

The response from Arch Red Sky was quick and we received a full refund promptly. The only hassle was on our end - getting Urgent Care to complete a form (which they lost), but we went to our primary... See more

RedSky is always recommended for trips that carry risk. They are fast and accurate with claims as well. Highly recommend.

The process for filing the claim was clear and easy. The claim decision was made in a decent timeframe. Updates were provided with every status change so that I could keep track of where they were in... See more

I was extremely impressed with the Arch RoamRight Claim Process. Although I am a frequent traveler, I have never before needed to submit an insurance claim. The process was very easy to follow and t... See more

I'm so glad I purchased travel insurance through Arch Red Sky Insurance. Although being mandatorily evacuated because of a hurricane isn't fun, Arch Red Sky made claiming my reimbursement painless.... See more

The process was relatively easy once we had our documentation in order. The adjustor was very nice and we communicated via email. We will definitely continue to use this agency for travel and insura... See more

Easy to make a claim, good communication as to where the claim was in the system, everything was processed quickly and check received within a couple of weeks.

If I had followed all directions correctly it would have been a smooth operation. Wayne and Karen managed to find the error, and all went well after that.

They made the process of filing claims very easy. I had to call a few times and each person I spoke to was genuinely kind and compassionate.

Submitting a claim was straightforward and simple to complete. Claim was processed quickly. When I contacted them about the claim, customer service agent was kind and helpful.

We were so glad we had the travelers insurance for an unexpected mandatory evacuation of our vacation rental 48 hours after arriving! The process for submitting the claim was easy. Red Sky was in cons... See more

Quick and Complete response My claim and documentation was received and handled quickly and completely. totally satisfied. So thankful I purchased the insurance, because was unable to travel to the... See more

It was very easy submitting my claim. It was processed fast and I received my check quickly. I have taken out insurance for many years when I travel to the gulf coast and this was the first time I hav... See more

She was very helpful when checking on my claim and answering my questions.

The claim process was easy and the response time was very acceptable! In less than two weeks I received a refund check in the mail!

Cory was very professional and handled my problem in a very timely manner and solved it for me.

We had a medical emergency and we had to cancel last minute. They refunded our money in a short time. Thank you.

Maxwell answered all my questions and patiently walked me thru the processes.

From the onset of inquiring about insurance with Isabel through the processing of my claim with Ashlyn, found my experience with Red Sky Insurance was smooth sailing. Both Isabel ad Ashlyn were kind,... See more