Rooms To Go Reviews 39,850

My experience with Rooms To Go has been awesome! Tara Maness and I indulged in Live Chat! She answered all of my questions as it relates to assembly, she created a Digital Store Cart (merchandise... See more

Jenniffer Shotkus is amazing sales representative; she was able to make the purchase over the phone and explain in detail all of my questions just if I went into the store! you are appreciated, you ma... See more

Patrick (2107AP) He made my service Great. The person before Patrick disconnected me while typing in my question. I almost went elsewhere. I seriously mean it when I say Mr. Patrick helped me... See more

Christopher Revels was the reason we chose to buy from Rooms To Go. We visited several places, but his demeanor and the way he treated us stood out. He used no pushy sales tactics, respected our budge... See more

First they had some furniture we wanted. Love seat, end tables, and a chest. GT at the Ocala store was incredibly helpful and informative. He’s a real asset to Rooms To Go. Payment was easy and de... See more

Well i presume you mean my online purchase experience. I could probably better respond once the furniture has arrived. However, based on a recent delivery, i trust that things will work fine.

I feel like this furniture is overpriced compared to the Ashley Altari 2-Piece LAF sleeper sectional with chaise priced at $1218. I initially purchased that one and it was delivered within 2 weeks but... See more

Our Sales Associate Daniel Garlobo was excellent to work with!! Was so impressed by him and his outstanding service last week, I decided to buy another piece of furniture from him today!!! Online chec... See more

Our sales rep, Amy Lafita, was wonderful. She asked us what we were looking for and after we told her, she took us directly to look at two living room sets that were just what we were looking for. S... See more

It seemed the computer system was very slow with chat line with representative. Representative had to text me information on my phone because she could not access to reply to my inquiries. Talked wi... See more

Dear Rooms to Go, The customer service that Mr. Fred Love continues to provide me is first class in every way. He truly goes above and beyond for his customers. I look forward to my next purch... See more

There is no pressure to purchase, and the salesperson was so helpful both times we visited in Panama City Beach, Florida. We decided on our purchase, and it went without a hitch. The delivery was th... See more

Love how this East Side Sofa, Ottoman, and Chair collection matches so well. Good solid furniture as my friend has the sofa in teal and the chair in yellow and they are not only gorgeous but super co... See more

RTG simplified the entire process from beginning to end- with the exception of their chat program. Although the person answering my chat were very accommodating, they (like myself) weren't able to an... See more

ESEYNAT IS HANDS DOWN THE BEST SALESPERSON THAT I HAVE EVER MET! I MET HER A FEW MONTHS AGO WHEN I CAME IN TO BUY MY FURNITURE FOR MY BRAND-NEW APARTMENT. WE HAVE BECOME GREAT FRIENDS, AND I HAVE ADOP... See more

"Luis & his son (also Luis) handled my delivery very courteously, professionally & to my satisfaction." This type of service is rare these days & it was a breath of fresh air w/my RTG order & delive... See more

My salesperson, Samantha Sage, was great. She wasn't pushy but at the same time was there for all of my questions. Also, I was treated better at the Douglasville store than at the Buckhead store where... See more

Destin provided great customer service in helping me and my family with getting our new dining set just in time for the holidays! Thank you so much Destin for your knowledge and patience! Have a bless... See more

I could never log into my account - I tried to change the password and it said it sent me email to verify account; which I never received. Also the system kept adding extra items that I did not order... See more

Your customer care specialist, Isaiah Love, was the best! We loved his sense of humor, his candor, and the fact that he a wasn’t pushy salesman! He answered all of our questions (and we had many)... See more

We had the absolute BEST experience at Rooms To Go thanks to Mr. Robert Love. He helped us over the course of several days as we tried to find the perfect couch, and his patience was truly unmatch... See more

The purchase and checkout process was convenient and easy. I was able to order my new queen size bed frame with no hassles. My only minor issue is that the estimated delivery date wasn't explicitly cl... See more

In-store service was amazing! Giving 4 stars because 3 different carts were created for me to compare products, but only the last one would show up. I could never view the other 2 carts.

The site was easily browsed. I became personally overwhelmed by the number of nice choices, but after today, I know the simple white couch is for me… and my dog. The 3 year warranty is a no brainer wi... See more

Allen Shore was very helpful, just wish the store had all 3 mattresses that were being promoted available in the store to compare but overall very good experience...he suggested we go to Concord Mills... See more

Roger is an exceptional sales person. Not pushy; just presented us with what we were interested in. Very knowledgeable.

This is my first on-line purchase and it was extremely easy. It had colorful pages, easy navigation, user-friendly, pages moved quickly and best of all everything I was looking for was in stock.

Our sales associate, Ryan Abaloz, was the main reason we went with the couch. The total customer experience will keep us as customers forever

Rachel Vasquez was WONDERFUL. Patient and went out of her way to assist us both onsite and remotely to finalize our order.

Mr. Israel Nero was very professional, friendly and helpful. He answered all of my questions and explained everything that I needed to know. I would recommend Rooms to Go to my friends.

Bruce was extremely helpful and made the process incredibly easy, even offering to answer questions by phone. Give that man a raise!

Sales woman was great , but trying to pay online was horrible trying to put my billing address I had to reopen the screen for every letter or number

James Fountain was excellent to work with at the Mall of Georgia store. He made the buying experience very smooth.

Ryan at Wesley Chapel FL Store, was very helpful and patient providing info on the product and all the benefits of purchasing with Room to go.

It was an excellent experience working with Renee at the store in Covington, LA. She was able to collaborate with me through text throughout the entire process. From merchandise descriptions to pi... See more

The system keeps placing the shipping name instead of the card name and auto populate does not turn off.

I had an amazing experience at rooms to go, Hershi helped picked out the bedroom set I wanted. Hershi was was very helpful, kind efficient, courteous and professional at his job. I was very impress... See more

Albina was AMAZING and patient! We had a difficult checklist of needs &space requirements along with our wishlist of features. She showed us multiple options and we were able to find the perfect sof... See more

Exactly what I have been looking for! Looking forward to receiving my end table! Easy to order & get exactly what you want or need! Very affordable as well!

I loved working with Donna (Perimeter location in atlanta). No pressure purchasing. She let me walk around for 2 visits alone without pressure before I called her to tell her my decision.

Andres, our sales associate, was a pleasure to work with…he listened and offered suggestions. Vey helpful

Miss Linda was an excellent help with getting us a chair we fell in love with the second we saw it!

Sales representatives JC (Jacqueline Calderon) from the Kissimmee store on Osceola Parkway! From the moment we walked in to the numerous calls my sister and I made to her, she answered every question,... See more

Toan is the best salesman I've ever worked with! He is very personable and didn't pressure me to make a decision on my purchase. He provided me with my option to purchase online after I had a chance t... See more

Brian with Rooms to Go was fantastic. He was super personable. He was very helpful and also gave us our space and time to make a decision. He made himself very available via phone once we left and... See more

I had an excellent experience working with Shane at Rooms To Go. He was incredibly helpful without being pushy, which made the entire process stress-free. Shane listened to what I needed and took me d... See more

Excellent Service! I had a great experience at Rooms To Go thanks to Jackie Morales. She was patient, knowledgeable, and really took the time to help me find exactly what I needed. I never felt rus... See more

Hi Rooms To Go Team, I wanted to take a moment to recognize two of your outstanding associates, Amy (Manager) and Israel, for the exceptional service I received during my recent visit.... See more