Senville Reviews 6,480

Senville is a great company in my opinion! Fast shipping along with Great customer and technical assistance. I would put their units up against any of the other major brands. Especially due to their p... See more

My original order arrived with an incorrect part. When I called to have my order corrected, Paul ended up helping me and assured a new part would be sent out immediately free of charge possibly withou... See more

Parts were ordered and delivered; one part had gotten broken during shipment. Called customer service and they he was very supportive. New part sent FedEx Express.

Just received my 7th system from Senville. Always on time and a few times ahead of schedule. I have 6 systems operating (the 7th will be installed early next month), to date, never an issue. Oldest sy... See more

The fact that I received my order in less than a week was awesome. They have helped me out also with a unit that I purchased 2 years ago that had a problem. They helped me diagnose the problem and war... See more

I've bought 4 units , the oldest was purchased in August 2024, now sounds like an airplane sitting idle; compressor is shaking bad; next unit was Feb 2025, its not as loud but noisy as well and the... See more

The 1.5 ton mini-split we ordered arrived on time, delivered by FedEx Freight. When our installer unwrapped the pallet and checked the boxes and content, he found two holes going into the inside (wall... See more

This is our 2nd Senville unit. We bought the 12000BTU for a space of 400sq ft. Our first unit works very well, without issue for 3 years, maintaining it as suggested by manufacturer. We went on vacati... See more

Unit came in quicker than I expected. Been up and running for several days. I plan to give a more thorough review after a month or two. So far all is working as advertised.

I was confused by a parts page on your website, created a ticket, and the reply email was not satisfactory. But there was a phone number and extension shown, which I called. I believe the CSR's name... See more

The customer service we received was GREAT!!! The product arrived quickly and was in good condition. We were given the sale discount even though the sale came out after we made our purchase. They hono... See more

Indoor blower grommet/bearing fit my 18 kbtu head perfectly. No more major wobbling sound. Shipping time was decent. Unit has run 5 years continuously with otherwise no issue in harsh South Dakota wea... See more

My first phone call and I was told you don’t have that part on a 3 yr old unit?? I was told to email service@senville. Why?? Can’t you the employee convey that to service? It takes a bit long to get... See more

This system handles both heating and cooling well. As a New Hampshire resident, I'm currently relying on the heat pump and am very satisfied. While my A/C use has been minimal, it performed flawlessly... See more

I’m at Hvac Installer with over six years experience. I’ve installed many different brands of mini splits. Senville has the lowest prices. With the best parts in their mini splits. They have excellen... See more

Had a failure of the outdoor PCB (circuit board). Local HVAC company had no idea how to contact Senville (they said). I got in touch via the Support page, and in a few days the new PCB arrived (under... See more

Two years ago, we had a Senville unit installed, and have been very happy with how efficient it is in both heating and cooling. This last purchase was for a large bedroom, and it was delivered very fa... See more

I called Senville. 1st of all someone answered the phone…it’s rare that it happens these days. The customer was excellent, totally understood the WiFi issue and had a new WiFi device sent to me immedi... See more

I ordered an outside condenser stand. Stand design is good, sturdy, nicely painted. Ordering was easy, shipping was prompt; however the shipment was poorly treated and the box was damaged to the point... See more

Very responsive to order. Product was delivered in 3 days and installed two days later. Unit is working properly but no cold weather as yet to determine heating capability.

So far everything’s been going great with Senville and the employees. Good doing business with them. I gotta finish out all my dealership paperwork. Look forward to buying a lot of units from them.... See more

I ordered units from Amazon. Checked with Senville about longer line set as no option on site. Took a few days to get answers. Order shipped b4 settled. They sent me the longer sets at agreed upon pri... See more

Shout out to Dan, very knowledgeable and sent me exactly what I needed to get my system up and running. This is the 2nd multi unit system I purchased and have been very happy with the performance and... See more

Received quickly and was in excellent condition. I inspected and everything looks to be very well constructed. This unit was purchased for my house to replace a failed name brand unit. I also have a u... See more

Good reviews , and recommended from a friend . Super Duper fast and great delivery right to my garage! My new Senville 24000 BTU Mini Split Heat Pump - SENA/24 HF has been up and running for over a... See more

Great value for a premium product. The Senville unit was easy to install, and the integration with smart devices like Alexa is a fantastic bonus

I have installed 6 units before I was told about Senville. I can’t believe how great the Senville experience was compared to the others I have purchased. They included everything that is needed to in... See more

Your sales team went above and beyond to set up my commercial account and get me my order promptly at a fantastic price. Same units that Carrier uses with different branding for far less price

System is working Great. The only thing I haven't been able to find is the Min outside temperature that the unit will perform to. For many of these types of units it is 25 Degrees F. Please advis... See more

The customer service is excellent. The technical support person I spoke with is superb. I only needed advice on a few specifications for installation. The unit works great! I will be purchasing anothe... See more

So fare it has been a great unit wish I would have know that the lines was pre charged I think I could have installed my self good unit

The units shipping was fast (Couple days) being that I live within 40 miles of a warehouse/distribution center for them in DFW. The units quality is good and its very efficient compared to my old sing... See more

Looks great easy install thanks for recommending a team to install my system all included in purchase is great very little extra needed

Our Senville Mini Split was delivered when promised, it does a great job of heating the area we need heated - and I recommend it highly!

I researched a lot & Senville was the best for the price. This is the second 30k unit I have purchased. It works amazing in my shop and my electric bill has barely changed since using these many split... See more

The product came on time as stated in original packaging. The unit was installed a week later and functions/performs amazing! I will likely get a smaller one for the master bedroom.

Tech Support and Sales were fantastic to deal with. Looking forward to getting units installed and see how they function.

When things go right they are great. But it's when they go wrong that you see the real character of a company. They have amazing tech support and honor their warranty without hassle.

Hab a problem with the cooling head. No question, replaced in 3 days. Awsom system. Just ordered 2 more for another project.

Ordering was made easy. Received all products in a timely manner & not damaged. Had it installed & works great! Thank you!

The purchase process was seamless. In needing a little tech help on the cassette their customer service was outstanding.

Senville has really good products and the customer service is excellent. Prompt service.

Putting it simply, the person I talked to was pleasant, listened to what I had to say and took care of my needs promptly. I was impressed.

Showed up as discribed. Customer service was excellent answered all my questions.

I explained my problem and the Tech understood everything and provided a fix immediately.

Purchase the product install the running fantastic A plus on a product!!!

Really impressed with Senville, easy ordering, quick responses to any questions, and excellent equipment and technical support

Hello, I’ve been dealing with Centerville for a few years now since 2020. I have Airbnb‘s and I’m changing them all over to that. Had a few problems with them mostly the motherboard. I was happy with... See more