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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the quality and the products offered by the business. Consumers highlight the comfort and the perfect fit of the bras, mentioning that they are supportive without being restrictive. People also appreciate the leggings, defining them as soft and comfortable. Moreover, the delivery service is efficient and fast. However, some reviewers report some issues with their order. In particular, some consumers had difficulties with the return process, while others mention some problems with the sizes. Also, a few customers express concerns regarding customer service.

Based on these reviews

Rated 4 out of 5 stars
Verified

Online buying is easy to do; However, I didn’t understand why took so long to be delivered until I get an email that’s out country. When I was buying bra I saw it cheaper once, then when I went back... See more

Company replied

Rated 4 out of 5 stars

I ordered two bras. Neither of them fit well so I easily exchanged them for 2 different bras, both of which I had ordered before but in different colours so I knew the fit was good. I took the tags of... See more

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Rated 4 out of 5 stars

I bought Shapermint Essentials All Day Every Day Scoop Neck Cami about a year ago and I'm still loving it, it has amazing quality. Material is really good. Also I got free gift Shapermint Essentials... See more

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Rated 4 out of 5 stars

I have been using the shapermint bras from quite some time and I cannot go back to any other brand now.. it is so comfortable and perfect for daily use. I have recently experienced issues with free pr... See more

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Rated 5 out of 5 stars

As a plus size women going through postpartum for the 3rd time. Finding clothes that fit and make me feel comfortable is hard but the leggings from shapermint fit perfectly and made me feel confident... See more

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Rated 5 out of 5 stars

I ordered shapermint wireless bra for myself. My sister ended up trying mine she and I both loved it. So comfortable,sheper, cozy than anything else. My sister wore it on her flight to India which w... See more

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Rated 5 out of 5 stars

I had been seeing the ads and reading on Facebook about Shapermint. I've had issues with bras staps & cups not fitting etc. I had surgery which made me less interested in wearing the bras I had t I sa... See more

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Rated 5 out of 5 stars

I was finally fed up of the discomfort of wearing underwire bras. I am a 38 I and have an extremely difficult time finding a supportive bra thats comfortable for my size. I decided to try the Shapermi... See more

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Rated 5 out of 5 stars
Verified

My delivery came and I am delighted with all the camis. I do find you site a bit confusing as I wanted to buy two camis of different colours and couldn't so clicked on 1.Going to the pay bit lo and be... See more

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Rated 2 out of 5 stars

First time I ordered and I purchased the sweetheart bras the top of the cup turns outwards and shows through my clothes so I will be returning amd looking at a different style. My daughter and friends... See more

Rated 2 out of 5 stars

The ease of ordering was great. Pricing was decent. Order arrived super quickly. However, I am not a fan of the bras. One says black but is grey, they are not comfortable at all and are smaller than a... See more

Rated 5 out of 5 stars

Very easy to find sizes and styles and colours. Seeing them on the model helps. Love the material, sizing is true to size, well made and I’m wearing them after a very big surgery and they are so com... See more

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Rated 5 out of 5 stars

My overall experience with shaper was great. The products were exactly as advertised ordering was simple and delivery was quick.. I love these leggings. They are like a miracle. I feel firmed up a... See more

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Rated 5 out of 5 stars

I ordered a bra that came very quickly. However, one of the cups was sewn with a big crease in it so it is not wearable and does not feel or fit right due to that sewing error. I have done the process... See more

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Rated 3 out of 5 stars

I want to love these products but am honestly so disappointed. They are comfortable, despite being insanely tight , but they are so unflattering. They might be good if you are overweight but for som... See more

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Rated 5 out of 5 stars

I bought two different types of bras. Loved the one, but other one didn’t fit right. Contacted Shapermint, and refund was super easy. Customer satisfaction is A+! Quality of products as well as desig... See more

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Rated 5 out of 5 stars

I bought the open bust bodysuit shaper panty. Great fabric, perfect fit. Loved the gusset treatment. Chai colour great under any colour outerwear. Arrived quickly and well packed. Many thanks.

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Rated 2 out of 5 stars

The bras were not as spectacular as what is advertised. The ads show an extra piece of material that comes down the front but mine did not. I was sent a one piece body suit thing instead of the high w... See more

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Rated 3 out of 5 stars

im a bit disappointed cuz i tried purchasing 3times but no luck the payment didnt go throughg ... everytime it didnt go through i lose my coupons & cantbuse it again ... i loss the coupon for save25 w... See more

Rated 5 out of 5 stars
Verified

I ordered the size recommended for me, on your website but wasn’t happy with the fit when I received it. I had a little trouble trying to return it and order the correct size. When I asked for help it... See more

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Rated 4 out of 5 stars

I ordered leggings and bras and everything appears to be well made and sized correctly. I looked into purchasing additional items but most items seem to be sold out of my size. I am not a fan of the a... See more

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Rated 5 out of 5 stars

These bras are the most comfortable and the best at making my girls look good and I’m 65 so that’s saying something. I had ordered 2 bras in one size and they didn’t fit so I followed the return inst... See more

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Rated 5 out of 5 stars

Ordered 2 bras but I had ordered the wrong size. Exchange process was simple and quick. New bras arrived and they are great quality and the most comfortable bras I have purchased. I have since purch... See more

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Rated 5 out of 5 stars

I’ve tried a few garments of this type and I was very disappointed with their quality and their ability to keep me together. Shapermint on the other hand is quite different… gives me everything I need... See more

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Rated 4 out of 5 stars

I find the products comfortable, the vests are really good for supporting my back when it’s really bad. The only problem I have which is ongoing is the missing items from the order and the emails wit... See more

Rated 5 out of 5 stars

I was ordering for the second time. I found a bra that I love and needed another one! Shapermint bras are supportive without being restrictive. Ordering online was straightforward amd I received my br... See more

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Rated 5 out of 5 stars

I recently made a purchase because I wanted to know what the hype was all about and now I understand . Wow the tops and tanks are incredible. The fabric is pure luxury and the compression is fitte... See more

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Rated 5 out of 5 stars

I needed help from Customer Care when my order from Shapermint didn’t arrive. I could confirm that it was left in a building I didn’t recognize by photos. I was quickly switched over to a live agent... See more

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Rated 5 out of 5 stars
Verified

I was apprehensive about this company I am a loyal spanx girl But I ordered the leggings on a Black Friday sale and received them in just a few days ! When I opened them I didn’t think they would fit... See more

Rated 5 out of 5 stars

The service i received made this experience great! The order was delivered as it said on website. Iorder 3 items. One item (everyday scoop cami, black 2x) it was too tight. I read the return pol... See more

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Rated 3 out of 5 stars

I was a little frustrated that I ordered a bra and put in my billing info, then a better deal popped up while I was still in the order, so I added it and thought that I could delete the original but t... See more

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Rated 4 out of 5 stars

2 items were missing from my package. Items I received appears to be well made but size is kinda off. Contacted customer service who was super helpful and nice but most of the items are out of stock!... See more

Rated 5 out of 5 stars

Once you find the right size these bras are amazing. Shopping is always very easy on their website they offer lots of great sales and Delivery for me was seamless.

Company replied

Rated 5 out of 5 stars

I love these leggings! I ordered them in black and navy. They are so comfortable and made my stomach flat. I am tall (5'10) and they are the perfect length. I loved them so much I just ordered the... See more

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Rated 2 out of 5 stars
Verified

The overall experience of ordering and delivery of my package was great. I ordered 3 pair of leggings. I usually wear a size 8 in pants and have small legs. I ordered large and they was so tight they... See more

Company replied

Rated 5 out of 5 stars

Online website is very user friendly provided with proper descriptions and guideline, fast delivery , and quality of product is so good , and fits so well , thank you Shapermint you the best 🙂

Company replied

Rated 4 out of 5 stars
Verified

It’s a great product but was disappointed when I found out that only certain sizes come with the back extender. I’ve had to take it off one bra to put on another. I’ve lost some weight so my bra size... See more

Rated 5 out of 5 stars

Wanted to try shapermint from a long time and I finally did and so far experience is great! Love the products and another order on the way! Customer service is good as well!

Company replied

Rated 5 out of 5 stars

I am Very happy with the Bras and shapewear. True to size for me and finally I can wear a bra without underwire and not be looking like an inner tube. Ordering was easy and delivery was quicker t... See more

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Rated 5 out of 5 stars

I had bought a bra that was a little tight. I contacted them, and they sent out a new one immediately. This company has awesome customer service and great products.

Company replied

Rated 5 out of 5 stars

Ordered several different items for the second time, because I was so happy with my first order. Easy to maneuver the website and delivery was on time. Will order again.

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Rated 5 out of 5 stars

Love my leggings! They are so soft, and very comfortable. Delivery was fairly quick as well. I will definitely be buying more from this company!

Company replied

Rated 5 out of 5 stars

I like the leggings. A large was recommended but I think I could use a Medium. They are thicker than the ones I usually wear. I’ve never had the type with pockets and I think I’ll like that feature!

Company replied

Rated 4 out of 5 stars

I had a couple of issues and was helped by Jillian and after a great number of messages back and forth, everything was cleared up and I'm very happy with the outcome. She was patient and kind and I fe... See more

Company replied

Rated 5 out of 5 stars

I was so exited to receive and then ecstatic when I tried on the comfort cotton bralette ! I will be buying 2 of these in EVERY Color!! I have felt like I was wearing nothing. Nothing has “popped out”... See more

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Rated 2 out of 5 stars

Bras are great. Unfortunately you join a $7/month membership that you can’t shut off. Customer service is horrid

Company replied

Rated 5 out of 5 stars
Verified

I always get what I ordered in a timely manner. Everything is well made. The fabrics are comfortable and rather luxurious. Everything fits well. Shapermint is a nice company to work with!

Rated 5 out of 5 stars

The products are true to size. I can order with confidence that the clothing will fit. The quality is excellent. I’ve ordered several other items in the past and they wash well and stand up to many... See more

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Rated 4 out of 5 stars

I love the ease of shopping on the Shapermint site. However, with one order, 2 items were out of stock and I opted for a store credit. It was a long, annoying process having to constantly ask for... See more

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Company details

  1. #78 of 136 best companies in Women's Clothing Store
  2. #218 of 425 best companies in Clothing Store

Information provided by various external sources

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


Contact info

3.8

Great

TrustScore 4 out of 5

38K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

Shame on you, Shapermint!

I completely despise companies like Shapermint. Why? Because, for the last 9 months, they’ve been taking £4.54 from my bank account. Unbeknownst to me, I’d ‘subscribed’ to their ‘club’, or whatever the heck it was called. I feel duped and violated. Obviously, I should have kept a closer eye on my account. That’s where I went wrong. However, I have no clue how I subscribed to their ‘club’, meaning it wasn’t obvious at the time I placed my order. So disgusted and disappointed by companies who intentionally dupe their customers.
Shame on you, Shapermint.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have no complaints

I have no complaints, I ordered leggings some time ago in a larger size than I normally wear and I absolutely loved them!! They were so soft and comfy!So I decided to buy a couple more pairs, they are not exactly like my others but I love them also!!!!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

I was very sceptical of ordering a bra…

I was very sceptical of ordering a bra on line but oh so glad I did. Perfect comfortable fit with one try! Not frustrating hours in a bra shop with cup sizes that don’t fit ? The S M L options did the trick! Bras and panties. Sooo comfortable. THANK YOU for a great product with easy shopping! Will definitely be buying more.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to order

Have been wanting to order these Bra's for a long time. Super easy to order and the sizes fit great. Will probably buy more soon.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Customer service is aweful.

Customer service is aweful.
1) My package was sent in 2 pieces, still have not received final item even though they say they were sent and recieved
2) Charged for shipping and returns even though I signed up for the Shapermint Club that is supposed to make that free
3) 2 items were said to be final sale/clearance even though there is no record of that
4) ALL of this is through IM message service only that takes hours each time as I have to use thier "Bot" customer service first just to get to a human rather than having a phone line for customer service

December 6, 2025
Rated 5 out of 5 stars

Great bras at a great price

I have never been able to find a wireless bra that fit me right until now. I ordered the wrong size and was able to exchange with no problem. The new order came very quickly and they fit great. Very comfortable.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Fast delivery and my legging are the best they do not roll down! First pair I have had that stay up! Going to make another purchase soon

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Best Bra Ever!…

I have been seeing ads on Facebook for shapermint, about how great their bra’s are, so I went to their website and ordered some bra’s. The site was easy to order. I got the bra’s delivered quickly.

Their Bra’s are so very comfortable, wireless , has alot of support. And it dont even feel like im wearing a bra. I love love these bra’s ,they are best I have ever wore. Highly recommend!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Mix up fixed

Well I started out with a poor experience. My order got all messed up. I received items I do not order somehow and double of it. I never received the one I did ask for. So I tried to contact shapermint. Took me a while to get to a live person. I used their web site. The person that handled it was Cici. She was excellent. She had me return the 4 items I received and is now having the one I asked for sent to me. It is now in transit. I had credit applied to my credit card so all worked out fine finally. She was wonderful. Can’t wait to get my new item. She was very caring.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product

The product itself is high quality and the size very accurate. I first tried the Bra and I’m impressed with it. Then I bought the cami, it’s really good and dose the job. The one thing about it is the price. I understand the quality is too high but also they should make the price reasonable.

December 8, 2025
Unprompted review
Rated 4 out of 5 stars

I usually use my PayPal account

I usually use my PayPal account, to hopefully eliminate credit card being out there.
Disappointed that I ordered product in November and was charged shipping, even though I belong to the club. Tried to get someone to talk to me about it, but didn’t have any luck.
I love the products though!

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love the bras I purchased…

I absolutely love the bras I purchased from Shapermint. I bought 5 bras. Each a different colour but the same comfort. No wires sticking into the skin. They feel comfortable on the back as well.
If I had any complaint at all, and maybe it’s just me, it would be that the material doesn’t breathe well. Especially after a workout or any exercise at all. Having said that, they are still the most comfortable piece of underclothes I’ve ever worn. Thank you Shapermint!!!

November 26, 2025
Unprompted review
Rated 4 out of 5 stars
Verified

I ordered one bra to test it and was pleased

I ordered one bra to test it. It worked so I ordered 3 more. The reason you get a 4 and not a 5 because you added a picture after I ordered and did not realize if I clicked on the picture I automatically ordered it. I did not get choice of colour. I automatically ordered 2 black bras

December 6, 2025

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