Shower Bay Reviews 475

Customer service was exceptional. Delivery was fast. Putting the shower together was very easy. My husband loved being able to shower especially as he became weaker. Thank you

This unit has exceeded our expectations. It is exceptionally easy to use and works perfectly. Comfortable, hot showers, are now a daily event for our loved one. It is a breeze for us as caretakers. H... See more

We've had our shower bay for over 4 years and it's one of the most important things I've ever purchased. It's been a wonderful help to my wife in order to give her a shower several times a week. The u... See more

Speaking directly to co-owner was a suprize and greatly appreciated. Any questions we had were answered clearly, and any follow up emails were answered in a timely manner. Even had to make a call on... See more

My father was, at first, resistant to having a shower set up in his kitchen and we were using a home-grown system. But once we got it set up, he looks forward to getting a shower, appreciates the priv... See more

My father was recently hospitalized and this shower was our saving grace after he returned home. It allowed him to safely shower and also provided a sense of privacy. It was so easy to set up. Seve... See more

Russell was so helpful & made the process of ordering & receiving the Shower Bay easy and stress free. The Shower Bay is working out wonderfully so far for my mom. We have it in a corner of our downst... See more

Company cares. Great communications and they followed up to be sure it would handle our needs. It was packaged very well for delivery and delivered as promised. Setup was very much as described. The s... See more

Russel was very communicative and informative throughout the shopping and purchasing process. When there was a delivery snafu with the wheelchair, he did all the legwork to track it down and make sure... See more

Being able to give my disabled son a shower verses a bed bath is an absolute blessing. The quality of the Shower Bay shower is excellent. It was so easy to set up too! The sales representative who hel... See more

This is a reorder for the wheelchair we have been using every day since April 2023. Thank you SO much for the speedy arrival. This light and sturdy chair is an invaluable resource of dependable crafts... See more

This is an outstanding product. 10/10 and two thumbs up! Contacted Russell at Shower Bay to get more technical details and operator information, and he was extremely responsive in ALL respec... See more

As a caregiver for my brother, who relies on a wheelchair due to his health challenges, daily tasks such as bathing often felt daunting and risky. Traditional bathrooms were not designed with acce... See more

Great product. Initially I thought the doors were a bit flimsy and would leak. But they do not. I’m very pleased with the Shower Bay shower. Everything functions as advertised. And Russell’s customer... See more

The purchase experience was thorough. Russell called to make sure the product met our needs and that we had enough space to accommodate the shower bay. He explained the delivery process and provided a... See more

All I have to say is wow! …. Going thru a tough time with bathing my father….and this fit the spot! Excellent support, communication, explanation of product. I only wish every experience was this... See more

The shower my family ordered for both my parents, who are battling cancer, works amazing. Their customer service is pretty awesome to work with as well for questions regarding setup, shipping, etc.

We where is desperate needs for my son. Now he gets the privacy and confidence back to bath at home. Once the pieces are out of the box and the multiple layers of bubble wrap it was easy set up. This... See more

I have been purchasing from Russell for several years. He is very sincere and honest. The shower bay was exactly what we needed several years ago. I have called him a few times over the years wi... See more

A Great Experience When I called to order a Shower Bay I talked to one of the owners. He explained about how it works and hooks up. My son called him to talk about how to ensemble and hooks up optio... See more

When we needed a shower facility for a wheelchair bound individual we were able to get a shower bay. It has been four years and the shower has been wonderful. We were not able to remodel at that poin... See more

Very responsive, they sent out information immediately and called to be sure we were purchasing the best item for our needs. Lots of information was provided to us afterwards with directions, instruc... See more

Had the best customer service with Russell at Shower Bay. He truly cares about what's best for your loved one and provided me service beyond my expectation. The Shower Bay company was a blessing to... See more

It was delivered on time. Loaded in the garage no problems. Putting together was very easy and it works exceptionally well. Meets/exceeds my needs. Thanks

My mother had a slip on the stairs and broke a hip bone keeping her from getting up the stairs to shower and sponge baths in the half bath downstairs were difficult and just not good enough. Unabl... See more

Russell made the whole process from beginning to end so smoothe & easy, he is a fantastic facilitator & was very helpful in every way. He gave me tips in the beginning before i even had enough money t... See more

Shower Bay provided excellent services before the order is shipped, such as but not limited to ask detailed information on our needs, size of the room, recommend us to order correct size of the floo... See more

The customer service provided by Shower Bay was outstanding. Every question was answered quickly and thoroughly and my expectations were met or exceeded.

The best customer service I have ever received. Will recommend this company for your shower needs. Very educated on the product, easy assembly.

Shower Bay is incredibly convenient and easy to set up

This Portable Wheelchair Shower is awesome...I would recommend it to anyone in need of a portable shower...The main office support was excellent and the installation was a breeze...Thank you Russell s... See more

My guy has now used the Shower Bay twice and it is fantastic. It took me a little longer to assemble than I thought, but now that I understand it all, I know I can go much faster. I am not the stronge... See more

Best solution ever! We just couldn't put a shower in our 1/2 bath... We put the Shower Bay together in around 1.5 hours after receiving it within a week of ordering. It's so well made, and they tho... See more

I bought from Shower Bay and it arrived on time. The quality is good and it works as expected. Overall, I'm happy with my purchase.

I am the nervous, jerky type. Russell put my mind at ease from the start. Great communication. Answered any questions or concerns I had...multiple times. Provided insight about the Shower Bay. Thin... See more

What a great idea! After speaking with Russell from Shower Bay, he was able to fast track the delivery just in time for my 93yo very limited mobility father-in-laws return from the hospital. Set-up wa... See more

The ordering process was very easy, and I appreciated the detailed, helpful conversation before I placed my order. The representative was easy to talk to, and the product itself was simple to install... See more