SILKSILKY Reviews 7,920

The delivery sucked! I order a lot online and delivery is never an issue. I pay to have it delivered to me and not to have to go and pick it up from some random place. Having said that the product... See more

Nice and soft bonnet. A bit loose for my head, probably because I have shorter hair. So had to give it a couple of stitches. Love the feeling and color... very nice material. concidering buying on... See more

You have quality in your care with packaging, shipping and products. The fabrics are all great feeling on my skin and I treasure them. You also have good customer service and will attend to issues of... See more

The silk t-shirt was loved by my sister-in-law, once it finally arrived. Ordered on Oct 24, but arrived on Nov 12. Transit time was VERY long, and so it was not on time for her birthday.

Well First they have got Real Silk Sorted! Sleepwear, Bedding, Lingerie, Accessories. All Silk, Pure Silk, Very High Quality. 2nd, their Customer Service is Second to None! Fast to respond to your an... See more

Items I purchased - Nightgown Robe Set - Blue - Men's PJ's -black (the fancy ones with lapel) - California King Duvet- navy - received a head scarf (pink with cats print) super cute .... Wish it... See more

Silk Silky have a Wonderful Vision, Purpose and Mission. To bring One Simple thing to the World - Pure, Unadulterated, High Grade Silk! Their Marketing, Advertising, Sales, Customer Support and Follo... See more

The Silk Jersey Short Sleeve Round Neck Short Nightgown arrived quickly, was well packaged , and was as detailed on the website , and provided a lovely night shirt , that is very comfy and looked grea... See more

Their stuff is nice but sizes are way off. When I reached out to them to explain that my standard sizing was not properly fitting and would like to exchange it with another size, they asked me to retu... See more

I had my old address in the shipping and billing section of the online order. Did not realize until after the order was placed. Sent a email to the service department and within a half hour received... See more

I placed an order with silksilky and had a problem with the payment process. I emailed the company straight away and got a very prompt positive reply. There were a few emails back and forth over a day... See more

They were always prompt to respond and fix any issue. The order arrives on time, which is quite quick, or earlier. The quality of material is 100% mulberry silk. I have been wearing on of the night... See more

I have purchased a pure silk black bonnet as a gift. It has arrived in an elegant box, wrapped in nice paper and accompanied with detailed care instructions. The fabric and the stitching are beautiful... See more

The customer support is top notch! Had a fat finger issue and they jumped right on it and let me know is was fixed immediately. Some companies you have to wait until 8 to 5 on some other ‘standard tim... See more

1am chat response after a web question on a return and swap. As I ordered the wrong size all this during the busy black Friday to cyber Monday weekend outstanding.

Since my initial review, the company has apologised and issued a refund. Hopefully they have sorted out a better returns procedure and sorted out their comms processes. I would still be wary which i... See more

These pure silk garments are perfection. Well worth the money. The customer service department, if you ever need them, will stop at nothing to make sure that your issue is corrected. Thank you. I loo... See more

My gorgeous silk blouses arrived so beautifully packaged and the quality of silk was stunning! However, I needed to exchange for one size larger. I reached out to SILSILKY and a representative emailed... See more

When I received my order I was so disappointed as the blouse was too big. I emailed silkysilk and the staff were so kind, understanding, patient and went out of their way to help me. Harley put up... See more

The material is high Quality, easy for Washington and Iron. Very soft and confortable on the Skin. Package was fancy wrapped and the delivery was fast and punctual.

I made a mistake when ordering product. I ordered the wrong color. It was Thanksgiving Day when everything is closed. Aria, sent me an email and assured me that my mistake was corrected with no pro... See more

Phenomenal staff! I messed up the size on one of my items on order, one email & 20 minutes later it was amended, before dispatch. Highly impressed and grateful!

I really appreciated the helpful response from SilkSilky when I asked about my delivery date. Their professionalism meant a lot to me. The dress is good quality, and I’m looking forward to ordering mo... See more

Love the trousers will definitely be getting my wear out of them and will look at it have any other colours will suit my capsule wardrobe. Arrived in a timely manner also.

I love the quality of the product. It’s very soft and comfortable to wear. The customer experience staff is also very friendly. When I accidentally ordered the wrong size for a dress, they offered me... See more

Easy to use website, fast delivery, great product. The hidden zips on the pillowcases are excellent.

The silk is gorgeous, I have many items from Silkysilky. If there's a question or help needed, answers AND follow ups are quick and accurate.

The quality of my selected products is very good. I like silk... Also the time of delivery was ok, because it came from China. I think, i'll order again.

The pyjamas are lovely. My order was delivered quickly which was good as it is on its way to my granddaughter in Australia.

I was very happy with the product! I've bought silk sleep bonnets before, but they all fall off during sleep. the mulbury silk bonnet with long ribbons stays on all night and my hair is frizz-free in... See more

Exchange went smoothly although for a 'luxury' brand I'm surprised refund service not prepaid ?

Great service. I gave an old address and when I realised my mistake I contacted the after sales service and they were able to send it to a new address. I was very grateful.

The product is amazing the lace work is delicate and the silk fabric looks and feels amazing.

The delivery was very fast and the pieces are really high quality, great genuine silk and well sewn.

The silk is fabulous quality, very well made items. They are delightful to wear. Shipping is fast.

there was a delivery issue with my order, so I contacted SilkSilky and they resolved the issue as quickly as could be done ,without fuss , the garment is fantastic quality , great value .

what a beautiful garment. Can't wait to offer it to my sister

Everything turned out well in the end in spite of several useless companies intruding.

Delivery was prompt. The material is so soft and luxurious and I love the colour.

I got my items , happy with them. Very quick response with customer service!

Everything was fine with one exception: for a size called XS they were a bit to big.

It’s soft , accidently ordered wrong size for pillow .

The fit was great but the color was not good for me. Should have orders lighter color

The products are very good quality and he website is easy to use.And the customer service from ella was excellent

Accidentally ordered wrong color. Customer service fixed that before shipping so I didn’t have to mess with returns and placing new orders. Fast response and on top of that, I received a discoun... See more

Lovely fitted sheet for people prone to itchy skin. Less slippery than some other silk sheets I have, which makes them more practical for perching on the edge of the bed while dressing. We have a... See more

Absolutely outstanding customer service! The team responded suuuuuper fast and went above and beyond to help me. Every question was answered clearly and kindly — best support!

I'm impressed by how you care about your customers. You're very kind, very helpful, and most importantly, you reply as quickly as possible. I haven't been treated so kindly in a long time! There are... See more

I made an error when ordeering I orderd the wrong size for my mum and the team, specifically somone called ray where very nice and very easy to work with they got my order changed to the size I wanted... See more

The quality of the nightshirt was great. Delivery and customer service was excellent. Will buy again for sure. Thanks!! ❤️