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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers highlight the simple and fast loan application and approval process. Many appreciate the user-friendly website and app, which make the entire process efficient. People also mention the quick funding, with some receiving funds within 24 hours. The clear terms, competitive rates, and helpful discounts are additional benefits that consumers value. Consumers report that SoFi's service is easy to use and saves time compared to traditional banks. The company is often seen as helpful for debt consolidation, offering lower APRs and manageable payment options. Some reviewers appreciate the company's consideration of factors beyond just credit scores, especially in difficult financial situations. However, opinions on payment and customer service are mixed, with no strong consensus.

Based on these reviews

Rated 4 out of 5 stars

Very fast and thorough service; very much appreciated. my only issue is my interest rate...hoping it can be lowered at some point during my loan and lowering the payment

Rated 5 out of 5 stars

I’ve always gotten loans offers in the mail & it was never the right time. Just so happens I wanted to concentrate my bills & I was able to take advantage of a pretty low & decent interest rate & it w... See more

Rated 5 out of 5 stars

I truly and greatly appreciate SoFi. Im currently going through a divorce and losing everything I've worked for my entire life. I needed a loan to consolidate bills and to provide for my son. Ive wor... See more

Rated 5 out of 5 stars

It arrived when I needed it most, and yet it was much better than other loans offered, and the flexibility of doing everything online without having to go to an office allowed me to refinance my old l... See more

Rated 5 out of 5 stars

SoFi made the entire loan experience stress free. The application and funding process was quick and easy; saved me a great deal on interest charges.

Rated 5 out of 5 stars

The application process couldn’t have been easier and the follow up is excellent. It makes you feel like they really care and want you to succeed. SoFi rocks!

Rated 5 out of 5 stars

This was one of the most simple loan applications I’ve ever done. After some basic minimum personal information and a few questions it was completed in less than 15 minutes. And funded within 24 hours... See more

Rated 5 out of 5 stars

The application process was very easy. The answer for whether the loan was approved or not stupid fast. Fortunately, it was approved. The funds were hitting my selected accounts the very next day. Fro... See more

Rated 5 out of 5 stars

SoFi came through for me in the clutch. I went through a terrible divorce so my credit and assets were drastically impacted in a negative way. I didn’t know what affordable options would present itsel... See more

Rated 5 out of 5 stars

The process to apply for a loan was painless. Got an answer in a short period of time. Got a good interest rate. Paid off credit card debt and saved hundreds of dollars on interest charges.

Rated 5 out of 5 stars

I could not imagine an easier and more seamless application and approval process. Everything was detailed for me and the process was fast with no trouble at all. Everything on the website is organized... See more

Rated 5 out of 5 stars

My experience was great due to the fact I did it online. The response and approval was fast and I find their website or app user friendly and straightforward. Once I completed the requirements, I go... See more

Rated 5 out of 5 stars

First personal loan I've ever acquired. The process to have money transferred into my account was super simple and straight forward. Didn't need to talk to anyone, even better. The APR is decently low... See more

Rated 5 out of 5 stars

This was my first time using Sofi. They were recommended by Credit Karma and everything was very clear and well explained from the beginning. Process was complete within 24 hrs and a person actually c... See more

Rated 5 out of 5 stars

Was a victim of government shut down. Couldn’t apply for unemployment because we still needed to work a 10 hour day without being paid. If we refused, we’d be fired. I am a single parent and have a ch... See more

Rated 5 out of 5 stars

I refinanced an existing loan at a lower rate. The loan was approved quickly and it took little time to complete the transaction. The payoff to the old loan was completed the following day.

Rated 5 out of 5 stars

I applied and received an answer quickly. I had never used this financial institution. The loan was funded within 1 day. The website is user friendly. I went online and saw additional products that I... See more

Rated 5 out of 5 stars

I had a great experience with my recent loan. The application process was smooth and straightforward, and I received a response much quicker than I expected. Everything was handled efficiently, and I’... See more

Rated 5 out of 5 stars

The system that you have in place makes it quick and easy, regardless of acceptance or rejection of your loan application. That’s what I like the most about SoFi.

Rated 5 out of 5 stars

Very easy and simple applying process and you know your interest rate and payment before having to accept the loan, without a hit on your credit report. Quick and easy funding. Very satisfied with ent... See more

Rated 5 out of 5 stars

The loan process was quick and easy to understand. I would definitely recommend SOFI to anyone looking for a loan.

Rated 5 out of 5 stars

Sofi made the process easy. I applied then called and approved within 24-248hrs. My check was deposited within 3 days. Customer service is awesome as well. Thanks, Sofi, for your help right on time!

Rated 5 out of 5 stars

SoFi was very easy process and time saver. I would spend more time at bank to Apply for loan,however I find SoFi more helpful and lower APR and fast. I got the funds in 12 hours which I was surprised... See more

Rated 5 out of 5 stars

The entire loan process was very fast. The instructions were easy to understand and the funding was completed quickly. This was, by far, the easiest loan application that I've ever experienced!

Rated 5 out of 5 stars

Very easy and achievable process. SoFi made it possible for me to pay most of my debt off other than my mortgage and RV everything else paid off. Good rates and payoff timelines. I’m grateful to this... See more

Rated 5 out of 5 stars

SoFi is easy to work with and the banking system is easy and manageable . There are lots of opportunities to make change in how you manage your money and I would choose SoFi every time.

Rated 5 out of 5 stars

It was easy to apply for a personal loan. Easy repayment terms that fits within my budget. The money was transferred within 24 hours.

Rated 5 out of 5 stars

I got a home equity loan with Sofi. Everything was done on the web portal, easy and efficient. I got the interest and fee rate I was looking for. The service was great, from the start of my engage... See more

Rated 5 out of 5 stars

Quick, easy, and relatively painless! Will definitely be using SoFi for any personal loan needs in the future!

Rated 5 out of 5 stars

I recently used SoFi for financing, and I couldn’t be happier with the process. From the very beginning, everything felt simple and stress-free: Quick and Easy Application: The online applic... See more

Rated 5 out of 5 stars

Applying was easy. They reviewed my app. Called me with a few questions. My loan was approved and funds deposited in a day or two.

Rated 5 out of 5 stars

If you give me the loan and give it put on my charlie card ending with 0527 by tomorrow morning and it is 1000 and I will put 2000 back in the account by friday but you don't give it to me by morning... See more

Rated 5 out of 5 stars

Honestly, being self-employed usually makes getting a loan a nightmare of paperwork, even with a 787 FICO. SoFi was completely different. I've seen a lot of negative reviews on her... See more

Rated 5 out of 5 stars

Easy to apply, fast response, quick turnaround, extremely pleased.

Rated 5 out of 5 stars

The process was comprehensive and seamless, and funding was super fast! SoFi is among the best!

Rated 5 out of 5 stars

The ease of applying and flowing through personal loan process was unmatched. All completed through app and chat sessions, recommend to anyone looking to re-finance or complete debt consolidation!

Rated 5 out of 5 stars

I never knew that getting a personal loan could be so easy. SoFi makes the process simple and fast.

Rated 5 out of 5 stars

I applied for a personal loan from another institution where I have savings and cds ,but was denied. I was injured in a motor vehicle accident, which resulted in the damage of my implant. Long story s... See more

Rated 5 out of 5 stars

Very fast funding. Easy automatic payments. Awesome interest rate very happy to consolidate my debt witha better interest rate.

Rated 3 out of 5 stars

Good way to work on fixing my credit more but charging $700.00 plus intrest on a loan seems too much.

Rated 5 out of 5 stars

I got an offer through experian and decided to do some research on the company. I made a call to SoFi, they answered all of my questions. Afterwards, I applied for a personal loan. I was approved the... See more

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Company details

  1. Financial Institution
  2. Bank
  3. Investment Company
  4. Savings Bank

About SoFi

Written by the company

logo

SoFi has the all-in-one financial app to help you save, spend, earn, borrow, and invest your money—and protect what matters.

Over 5 million SoFi members bring their ambitions to life with help from products like:

Plus, SoFi membership includes exclusive perks and benefits other fintech apps can't match.

  • One-on-one career coaching
  • Timely member events
  • Helpful online community
  • Financial insights
  • Exclusive rate discounts
Visit SoFi

INVESTMENTS ARE NOT FDIC INSURED • ARE NOT BANK GUARANTEED • MAY LOSE VALUE



Terms and conditions apply. SoFi Checking and Savings offered by SoFi Bank, N.A. Loans originated by SoFi Bank, N.A., NMLS #696891 (www.nmlsconsumeraccess.org). Equal Housing Lender. Brokerage products offered through SoFi Securities LLC, member FINRA/SIPC. SoFi Securities LLC is an affiliate of SoFi Bank, N.A. Advisory services are offered through SoFi Wealth LLC, an SEC-registered investment adviser. The SoFi Credit Card is issued by The Bank of Missouri (TBOM) (“Issuer”) pursuant to license by Mastercard® International Incorporated and can be used everywhere Mastercard is accepted. SoFi Bank, N.A. Member FDIC. ©2023 Social Finance, Inc. All rights reserved. Information as of April 2023 and is subject to change. LND23-1216150

equal housing lender

Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Best loan offer!

Hands down, this was the fastest and most excellent loan service I’ve experienced. I even approached my longtime bank, where I’ve had my mortgage in the past and have been banking for years, only to be offered a higher interest rate and less favorable terms. I was very satisfied with the service and the offer from So-Fi. I shared my experience with family and friends, and they couldn’t believe the deal I received. Thank you for making a difference with such a customer-friendly app. I’m a happy customer!

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

SOFI will mislead you and then not honor what they told you

We were evaluating who to refinance $90,000 of undergraduate student loans with in October 2025. We called SOFI in October 2025 to verify and confirm that if our daughter went to graduate school, that her new loan with SOFI could be “deferred” at that time. We were told YES by SOFI.

When contacting SOFI to proceed with paperwork for the deferral this December 2025, we were informed last week that “deferral” means you can defer the “principal” portion of the payment but must begin paying the “interest” portion this month. We were shocked. We filed a complaint. They listened to the recorded call and 100% agree that that disclosure was NOT made, and we WERE told the entire “payment” would be deferred. However, we were then told that the person that told us that on a recorded call last October was not in the correct department to be able to make that statement, that they had made a mistake and that person should have transferred the call that day to the proper department and had they done so, we would have been provided a different answer. So, they admit 100% that they made the mistake yet refuse to honor what we were told.

On 12-8-25 the rep from SOFI that was evaluating our complaint (who had listened to the call and agreed with us that we were misled) called to tell us that his request was turned down attempting to correct the situation. He apologized and said it was out of his hands and that there is NO WAY at SOFI to speak to anyone above him to further dispute how we were misled. All he offered to do was provide the contact for the SOFI legal department.

We then received a 12-8-25 follow up email from the SOFI rep that contradicts what he said on the phone and contains an outright lie about how we were lied to on a recorded call in October 2025.

Our advice: do NOT do business with SOFI, as they cannot be trusted.

December 8, 2025
Unprompted review
Rated 4 out of 5 stars

It was a very cumbersome process

It was a very cumbersome process. A lot of back and forth to get the application completed. Customer Service was somewhat helpful. It took over a week to get approved. Was asked for a 1099 for confirmation of income and then was told they couldn’t use the information towards the application. Asked the same for the co-borrower

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I got a preapproval

I got a preapproval. I answered some questions about my finances and income, and that was it. SoFi gave me several options on payments and interest, and I just chose the right one for me. It was a very easy and simple process.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

f you want to lower your APR and your financial burden.

It arrived when I needed it most, and yet it was much better than other loans offered, and the flexibility of doing everything online without having to go to an office allowed me to refinance my old loan and have cash in hand to pay off my credit cards. I can only say that it is highly recommended if you want to lower your APR and your financial burden.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve always gotten loans offers in the…

I’ve always gotten loans offers in the mail & it was never the right time. Just so happens I wanted to concentrate my bills & I was able to take advantage of a pretty low & decent interest rate & it was very easy with the website & with easy instructions to follow it made it easy to apply. The funds transferred very quickly once approved. I highly recommend if someone was interested in a loan

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company they preapproved me…

Horrible company they preapproved me with loan they did hard inquiry , then they rejected me be careful they says will make soft inquiry but in fact they will damage your credit score with hard inquiry

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

SoFi is a joke unless you have bad/fair…

SoFi is a joke unless you have bad/fair credit, a gazillion loans and a bunch of loans and stuff with a low credit score then you get a hassle.
I was reading an article that said it is easy to get a loan from SoFi, so I decided to apply for$5,000 (Five Thousand) to do some improvement to my home. I have very good credit with a 792 score with Experian, the credit report they use.

The person in the article had a 736 score and got approved for $58,000 (Fifty-Eight Thousand.) So, I am thinking with my 792 score, a mortgage that has never missed a payment in 15 years (the life of the mortgage), 1 credit card with no missed payments, no hard inquiries in over a decade, 2 paid off accounts with zero missed payments, no derogatory marks, I would be approved for a measly $5,000. I though my record showed I am fiscally responsible.

Shocker I was DECLINED.
Reason: I did not have enough open accounts!

So, in order to get a loan, apparently you have to live above your means at all times! I could not help but laugh. This was such a waste of time. They need to state up-front that only people who are in financial difficulty with a bunch of open credit cards or plagued by debts should apply. Ridiculous.

Conclusion: SoFi is a waste of time!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

SoFi is awesome!…

The application process couldn’t have been easier and the follow up is excellent. It makes you feel like they really care and want you to succeed. SoFi rocks!

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Never thought of the say I'll be giving…

Never thought of the say I'll be giving sofi a bad review but after 10 years with sofi here comes my nightmare after sending 668 to my external bank it got returned and sofi don't know where my money is.

December 4, 2025
Unprompted review

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