Solid Apollo LED Reviews 2,143

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's products, highlighting their high quality and suitability for various applications, including both residential and commercial settings. Consumers find the website easy to navigate and praise the fast shipping. People also value the knowledgeable staff who are always ready to assist with product selection and technical questions. Consumers consistently report positive experiences with the company's customer service and staff. Reviewers appreciate the responsiveness and willingness of the staff to go the extra mile to address their needs. Customers value the expertise of the staff in guiding them through the selection process and providing technical support. The business is highly recommended for its excellent service and high-quality products.

Based on these reviews

Rated 5 out of 5 stars
Verified

This company answers their phone with a real person. If there's issues, it's handled promptly and responsibly. They were out of a particular product, so backordering was necessary. They were easy t... See more

Rated 5 out of 5 stars
Verified

Excellent products, but even more excellent customer service. We're 100% uneducated about these kinds of products, and the extremely kind guys there shepherded us through choosing every bit of equipme... See more

Company replied

Rated 5 out of 5 stars
Verified

Nice product. Mine came with a bad dimmer which was actually not a big deal since I was using these as closet lights and don't need them to dim. After a quick phone call to make sure I wasn't misunder... See more

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Rated 5 out of 5 stars
Verified

Fast delivery of a great product!!! The people I dealt with were extremely helpful and courteous. I had a lot of questions since it was my first time to use the product. The shipping rates that... See more

Rated 5 out of 5 stars
Verified

I'm a novice in all things electrical but did some research and learned what type of lighting would best compliment the up lighting I wanted in my kitchen for my display of vintage glass jars. Th... See more

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Rated 5 out of 5 stars
Verified

this was our first time using the dotless RGB system, worked very well, lights great. We ran into a few questions along the way and tech support was fabulous. Quality establishment all around. We will... See more

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Rated 5 out of 5 stars
Verified

Great 5 star company! Customer service is very knowledgeable about their products, and always answers any questions, takes my order quickly, and fast shipping. AAA+++ I've been using these guys for ye... See more

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Rated 5 out of 5 stars
Verified

Most electronic suppliers simply sell stuff. If you have difficulties with your product, it's hard to get help, especially explanations of how the products work or fail. The opposite is true with Soli... See more

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Rated 5 out of 5 stars
Verified

Couldn’t be more pleased with my first time experience with this company. The new LED COB lighting is new to me. This company had the patience to fully walk me through the installation process step by... See more

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Rated 5 out of 5 stars
Verified

I've asked for help from Solid Apollo about their products many times, both technical and concerning sales. I have never been disappointed. For example, several months ago their stock in stand alone m... See more

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Rated 5 out of 5 stars
Verified

I have been using led strip lights, channels and led drivers for the last few years. My product of choice is DiffiseMax led channel and 96W led strip lights. I have installed those as residential unde... See more

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Rated 5 out of 5 stars
Verified

I purchased seven color bars 12 years ago. They have run every day, all synchronized, changing colors every hour—all without a glitch. Recently, one finally gave out. Solid Apollo came through—I purch... See more

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Rated 5 out of 5 stars
Verified

Great Products, with flexibility for a variety of applications! These folks have a great website, and even better people answering the PHONE! they know the product, and how to make it work. One of t... See more

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Rated 5 out of 5 stars
Verified

They were very understanding of allowing me to return my order in exchange for a product that better fit my needs. Great service! Thanks.

Company replied

Rated 5 out of 5 stars
Verified

Solid Apollo is always responsive and willing to go the extra mile when questions arise. Andrew has been a huge help every time I've reached out and even took the time to call me back when he noticed... See more

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Rated 5 out of 5 stars
Verified

First LED project, pretty complicated for a beginner. Had a lot of questions and needed a lot of advice to get through the project. Many emails sent for info and even phone conversations which work... See more

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Rated 5 out of 5 stars
Verified

It was easy to order, to pick only the items I wanted, and to receive the orders VERY quickly! The only thing that would make it easier at least to me is to make it easier to understand and find the... See more

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Rated 5 out of 5 stars

I needed to buy new LED lightning strips for my merchandising cabinet. I had called Solid Apollo, and they were willing to help me choose the right lights, connectors/clamps and power supply.... See more

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Rated 4 out of 5 stars
Verified

Custom-length LED light strips — being used to light a display niche in our front hall — are perfect! My only comment is that the plastic clips to retain the strip are not quite aggressive enough,... See more

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Rated 5 out of 5 stars
Verified

I am relatively new to LED strip lighting and selecting the product and accessories needed was made super simple by the staff of Solid Apollo LED that I worked with. The pricing was also the best I c... See more

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Rated 5 out of 5 stars
Verified

The phone service was extremely helpful and even looked at some 3rd party hardware I planned to connect with some of their products. They were happy to help make recommendations that fit my needs fo... See more

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Rated 5 out of 5 stars
Verified

We needed these striplights, wireless controls and other bits and pieces in a large quantity for a high end hotel. The knowledgeable sales people at Solid did a great job guiding us through the proc... See more

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Rated 5 out of 5 stars
Verified

Exceptional customer service!! Will use and recommend Solid Apollo every chance I get. The staff is very knowledgable and helpful in designing custom LED lighting jobs and the product is top notch qua... See more

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Rated 4 out of 5 stars
Verified

Josh @ the sales rep @ Solid Apollo ALWAYS TAKES MY CALL and delivers top notch follow up service for the product I bought and assistance to my installater! thank you Josh!

Company replied

Rated 5 out of 5 stars
Verified

The staff at Solid Apollo are very knowledgeable and great to work with. The LED products is also really great; It is hard to find quality dim warm LEDs and Solid Apollo has them. We are designers and... See more

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Rated 5 out of 5 stars
Verified

Andrew was great. He always makes our purchase and selection process a good experience. He helps to remove all the guess work that would likely occur without his guidence. The whole process was seamle... See more

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Rated 4 out of 5 stars
Verified

The products are great, and Solid Apollo LED is a great site to order from. However, using USPS was a terrible option. USPS picked up the package on Jan 13, and was delivered on Feb 3, a full three we... See more

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Rated 5 out of 5 stars
Verified

Solid Apollo is a SOLID choice for your LED needs. I've been using their products since 2015 to produce environmental graphics and illuminated signs. Their website is very thorough and handy for speci... See more

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Rated 5 out of 5 stars
Verified

Website is easy to navigate. Found exactly what I wanted and it arrived astoundingly fast. I'd absolutely order again when I need a similar product, which I haven't installed yet because it's too cold... See more

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Rated 5 out of 5 stars
Verified

First time buyer, I asked for a call to finalize my purchase. Manuel called, I asked if everything would work together. He suggested I go with a transformer that did not have a fan, the fan noise mi... See more

Company replied

Rated 5 out of 5 stars
Verified

I called and actually talked with a human and they helped me with my lighting needs right then and there , Amazing company definitely would recommend them for your lighting needs. VERY HELPFUL!!

Company replied

Rated 5 out of 5 stars
Verified

I have purchased from Solid Apollo Led for over ten years. The products are always top notice. The customer service is very friendly and answer all my questions to my satisfaction. Delivery is very qu... See more

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Rated 5 out of 5 stars
Verified

Excellent customer service and tech support!!! Lights are super groovy and light up my cabinets and hutches like nothing else on the market!!! Shows off all my treasures!!!

Company replied

Rated 5 out of 5 stars
Verified

I always enjoy the products and support I get from Solid Apollo. They are durable in the most rugged conditions.

Company replied

Rated 5 out of 5 stars
Verified

The team at Solid Apollo was very helpful, had what I needed and answered all my questions. I will definitely use them for my future lighting projects.

Company replied

Rated 5 out of 5 stars
Verified

Andrew was a great resource and helpful specifying lighting and equipment for our project. Look forward to working with him and Solid Apollo again in the near future.

Company replied

Rated 5 out of 5 stars
Verified

Very good service and customer service is always great.The product was excellent and worked out perfectly.

Company replied

Rated 5 out of 5 stars
Verified

These folks are the most helpful people in the business and they have live human support!! We have bought from them for years.

Company replied

Rated 5 out of 5 stars

Excellent technical support from a very kind representative who answered all my questions. The product itself works great—a highly satisfying purchase!

Company replied

Rated 5 out of 5 stars
Verified

The led tape solderless connectors work well. The company shipped the products fast.

Rated 5 out of 5 stars

They were very understanding and allowed me to exchange my order for a product that better suited my needs. Excellent service—thank you!

Rated 5 out of 5 stars

Excellent technical support from a very kind representative who answered all my questions. The product works great as well—overall a very satisfying purchase!

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Company details

  1. #2 of 37 best companies in Lighting Store
  2. #3 of 162 best companies in Furniture Store

Written by the company

Solid Apollo was founded in 2009 with the mission statement of bringing to the market energy efficient LED lighting and LED lighting control systems in just one place.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Customer service excellent

This company answers their phone with a real person. If there's issues, it's handled promptly and responsibly. They were out of a particular product, so backordering was necessary. They were easy to contact and check status, and then delivered as predicted. If I need LED's in the future, or related products, I'll definitely shop here first.

November 6, 2025
Rated 5 out of 5 stars
Verified

Fast delivery of a great product!!!

Fast delivery of a great product!!!
The people I dealt with were extremely helpful and courteous. I had a lot of questions since it was my first time to use the product.
The shipping rates that initially came up were a bit high,,,,,but they built up the light and sent it out quickly and I received it in 2 days at the standard rate.
Top notch operation and now I will look for ways to use their products!

October 1, 2025
Rated 5 out of 5 stars

Excellent technical support from a very…

Excellent technical support from a very kind representative who answered all my questions. The product itself works great—a highly satisfying purchase!

October 14, 2025
Unprompted review
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Charles,

Thank you for your fantastic review! We’re delighted to hear that our representative was able to assist you with all your questions and that your product is working great. It’s wonderful to know you’re fully satisfied with your purchase!

Sincerely,
Solid Apollo

Rated 5 out of 5 stars
Verified

These folks are the most helpful people…

These folks are the most helpful people in the business and they have live human support!!

We have bought from them for years.

October 27, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Peter,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team has been helpful and that you appreciate having real human support. It means a lot to us that you’ve trusted us with your business over the years. We truly value your loyalty!

Sincerely,
Solid Apollo

Rated 5 out of 5 stars
Verified

They were very understanding of…

They were very understanding of allowing me to return my order in exchange for a product that better fit my needs. Great service! Thanks.

October 27, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Catherine,

Thank you so much for your kind words! We’re happy we could help you find the product that best fits your needs. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.

Sincerely,
Solid Apollo

Rated 5 out of 5 stars
Verified

I always enjoy the products and support…

I always enjoy the products and support I get from Solid Apollo. They are durable in the most rugged conditions.

October 23, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Doug,

Thank you so much for your kind words! We’re thrilled to hear that our products and support continue to serve you well, especially in tough environments. Knowing they hold up in rugged conditions means a lot to us and motivates our team to keep delivering dependable solutions.

Sincerely,
Solid Apollo

Rated 5 out of 5 stars
Verified

Very good service and customer service…

Very good service and customer service is always great.The product was excellent and worked out perfectly.

October 22, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Paul,

Thank you for sharing this wonderful feedback! We’re delighted to hear that both our service and customer support met your expectations, and even happier that the product worked out perfectly for your project. We truly appreciate you choosing us.

Sincerely,
Solid Apollo

Rated 5 out of 5 stars
Verified

Top-tier customer service

Excellent products, but even more excellent customer service. We're 100% uneducated about these kinds of products, and the extremely kind guys there shepherded us through choosing every bit of equipment we needed for our project. They were beyond helpful. Solid Apollo will be our go-to from here on out, and my husband- who's in construction management- is recommending them right and left.

September 29, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Heather,

Thank you so much for this incredible review! We’re truly grateful you shared your experience. It means a lot to hear that our team was able to guide you through everything and make the process easy and comfortable. Helping customers, no matter their starting point, is something we take great pride in.

We’re honored to be your go-to moving forward, and please thank your husband as well for passing along the recommendation. We’re here anytime you need us.

Sincerely,
Solid Apollo

Rated 5 out of 5 stars

I’ve been a loyal Solid Apollo customer…

I’ve been a loyal Solid Apollo customer for years, and they consistently deliver excellent products and outstanding customer service. Always reliable, top quality, and a pleasure to work with.

October 7, 2025
Unprompted review
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Majbritt,

Thank you for your many years of loyalty, hearing this truly means the world to us. We work hard to deliver dependable products and genuine support, and it’s incredibly rewarding to know you’ve consistently had a great experience. It’s always a pleasure working with you as well, and we look forward to being part of your projects for many more years to come.

Sincerely,
Solid Apollo

Rated 5 out of 5 stars
Verified

Great price

Great price, exact fit, and received quickly

October 6, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Daniel,

Thank you for the great feedback! We’re glad to hear everything arrived quickly and that the product fit your needs perfectly, and at a good price. We appreciate you choosing us and are always here if you need anything else.

Sincerely,
Solid Apollo

Rated 4 out of 5 stars
Verified

Josh @ the sales rep @ Sikid Apollo…

Josh @ the sales rep @ Solid Apollo ALWAYS TAKES MY CALL and delivers top notch follow up service for the product I bought and assistance to my installater! thank you Josh!

September 9, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Ronda,

Thank you for sharing this! We’re thrilled to hear that Josh has been consistently there for you, he truly takes pride in making sure every customer gets the support they need, from purchase to installation. We’ll be sure to pass along your appreciation; it will mean a lot to him.

Thanks again for choosing us!

Sincerely,
Solid Apollo

Rated 5 out of 5 stars
Verified

Dotless RGB

this was our first time using the dotless RGB system, worked very well, lights great. We ran into a few questions along the way and tech support was fabulous. Quality establishment all around. We will definitely use their products again

September 5, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Liz,

Thank you for sharing your experience with our Dotless RGB system! We’re so glad to hear everything worked well and that our tech support team was able to assist you along the way. It’s wonderful to know you’re pleased with the quality, and we truly appreciate your trust in us. We look forward to working with you again on future projects!

Sincerely,
Solid Apollo

Rated 5 out of 5 stars
Verified

Great products and support

Great products and support

September 25, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Tim,

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our products and support. Your feedback means a lot to us and keeps us motivated to keep delivering the best.

Sincerely,
Solid Apollo

Rated 5 out of 5 stars
Verified

Using Solid Apollo for years.

Using Solid Apollo for years.
Products and customer service have never failed me.

September 22, 2025
Solid Apollo LED logo

Reply from Solid Apollo LED

Hi Julian,

Thank you so much for taking the time to share your feedback. We truly appreciate your loyalty over the years and are thrilled to hear that both our products and customer service have consistently met your expectations. Your continued trust means a great deal to us, and we look forward to supporting your future projects.

Sincerely,
Solid Apollo

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