Sound Shoppe NYC Reviews 210

Prompt shipping, well packed, great pedals. One of the few places — if not the only — that ever has Ezhi & Aka pedals in stock. The Double Tape T is an amazing pedal for all of the craziness it can b... See more

David at sound shoppe is THEE most genuinelly helpful friendly boutique pedal seller in the business. I’ve bought a few pedals from him now and the experience has been the best. Super duper communicat... See more

Sound Shoppe NYC has an awesome selection of guitar pedals, and I was especially impressed by their variety of FTelettronica pedals — a brand I’ve been trying to find a U.S. distributor for quite some... See more

I couldn’t be happier with both the pedal and the experience. The pedal sounds absolutely incredible exactly what I was hoping for and even better in person. It’s clear a lot of care went into how i... See more

I was very impressed with my experience with Sound Shoppe NYC. They offer an amazing selection of boutique pedals and they provide great service. I purchased an Eastern FX XO pedal which was out of... See more

Product inventory is great. Price is competitive as that gets my attention whether I can afford gear. Was able to see tracking and item arrived in working order. I will continue to shop at this store.... See more

Access to high quality, small-batch effects pedals with fast shipping and very competitive pricing...great to find a niche seller that has everything dialed in so well.

Quite satisfied with my transaction and intend to come back and purchase more gear. When I checked out on my purchase, I inadvertently had an old address selected in the payment system. Did not notice... See more

Return customer here. Sound Shoppe is the best. Phenomenal selection of pedals from small builders, and great customer service. They reach out via email after your pedal arrives to make sure everythin... See more

Super service from this company! I received an exceptionally fast response to my inquiry regarding shipping method outside of USA (thank you Dave!) Superb item, packaged with care, and arrived very... See more

I ordered 2 pedals that had to come from the manufacturer as they were not normally stocked. Excellent prices and they shipped fast. This is my 2nd purchase from Sound Shoppe and definitely the last.... See more

Great selection and top notch customer service.They answer all my questions in a quick and timely fashion.Would recommended to anyone.

I found this shop via searching for a pedal from an Italian builder. Once the purchase was done. I hung out a bit and found that these guys have tons of pedals from other world wide boutique shops. M... See more

This was my first time ordering from the shop. I used the chat to ask about a specific preorder pedal, and my questions were answered very quickly by the friendly staff. They were also able to give me... See more

I'm honestly not sure if they have a brick & mortar shop you can go to or if they just do online sales, but I have absolutely no complaints at all! Great place if you're looking for guitar gear, parti... See more

Great experience again ordering from Sound Shoppe NYC. I had to alter an order after placing it which I cringe at doing because I don’t want to be a pain, but Dave was super kind and everything worked... See more

I was notified when the pedal I was looking for came into stock. Was shipped out the same day. Follow up email to verify everything good and if any further assistance was needed. Looking forward addin... See more

Seemless transaction.Ordered two pedals recently from Sound Shoppe NYC, they both arrived within four days.Double boxed with a Thank you card from Dave.I would recommend them to other musicians!

This was my first time ordering from Sound Shoppe NYC. I was so glad to get the email notifying me that the Brom pedal by Ezhi & Aka (Russia) was back in stock. I jumped on it right away and I'm sup... See more

Sound Shoppe is a professional and convient place to shop for musical instruments. Their selection was great. They have many brands that other stores don't carry. They shipped my order promptly. It... See more

The shop and Dave himself were great as a first time shopper and gave a a great experience all the way through! Unfortunately, the pedal I received was malfunctioning but I wouldn't blame that on the... See more

I keep The Sound Shoppe bookmarked so I can see their latest offerings and to learn more about boutique pedals. Each time I've purchased from TSS I've received my purchase quickly and in beautiful and... See more

Shipping was on time, everything was alright with the packaging. delivered in perfect condition. Their customer service is second to none, an employee ( Hi Dave ! ), even e-mailed me to check if ever... See more

Item as described, packaged well, very fast shipping. Writing this review because I was worried they weren’t legit, but the excellent Reverb ratings and Trustpilot reviews eased my mind and zero regr... See more

Outstanding communication and transparency. I had a preordered product, which was delayed by the manufacturer, and the team at Sound Shoppe NYC were wonderful at sharing updates. Item shipped quickly... See more

I tried ordering from Sound Shoppe NYC for the first time and got my order very quickly. I had a very slight issue with my order that may not matter to most people but I reached out, they got back to... See more

Fantastic service! They shipped the pedals i ordered literally 2 hours after ordering them. Chat were extremely quick and helpful too.

Super simple transaction, no extra hoopla involved. Fast, accurate delivery with solid packaging. Hard to find somewhat oddball item, this alone puts the company head and shoulders above the big onlin... See more

First off, Sound Shoppe has a great selection of boutique, hard to find, and interesting pedals. Once I knew what I wanted to buy, the team was responsive, shipped super fast, and packed the pedal rea... See more

My experience was one of the greatest I could ask for! Sound Shoppe NYC is the most unique and has a diversity of gear from different countries. A+ shipping, customer service and is a no-brainer when... See more

The ‘By Country’ feature on their website is super cool and was actually referred to them by the guys making the Suboctave in Italy. Super easy to sign up for notification when what I wanted would be... See more

It's always a pleasure to get such interesting gear from Sound Shoppe NYC! Dave is ever-helpful with insight and real info/feedback on things. I'm a regular!

Unique selection of high quality pedals. USPS had a delay in their system but Sound Shoppe NYC followed up with me and was willing to send another pedal due to the delay. Impressive service. Thanks Da... See more

This is a great shop with a large selection in stock. Excellent customer service and communication. Fast shipping. Subscribers also get first access to new releases which is very cool 🤙🎶

Great company with stellar service. Fast shipping, quality packing, and I really appreciate a business like this that goes the extra mile in every step of the process.

First off, they carry the harder to find, more unique pedals. I appreciate what they’re doing. 2nd, their prices are really fair. 3rd, they’re very responsive and actually care if you’re satisfied. I... See more

Not enough stars to express the awesomeness!! Superb service, rad pedals, prompt shipping, great packaging. Hands down, one of my favorite pedal shops.

Fantastic service as always! And received in their usual super fast fashion. THANKS AGAIN Sound Shoppe NYC!

This is the first item I've bought from Sound Shoppe NYC, and my experience with them was great. I live on the other side of the world from NYC, and my item was shipped here super-fast. I will definit... See more

great selection. great communication to let me know how far out my delivery was. everything was packaged well. will definitely be shopping here more!

I ordered the Aclam Go Rocky Go pedal and received in 48 hours in factory sealed condition. Great service and will definitely do business with these guys again!

Very fast, well packaged, really nice note, and they're helping a guy in Russia bring his pedals to America -- what's not to love?

Absolutely amazing customer service! Quick responses, super friendly, and genuinely cares about customers. arrived fast and perfectly packaged. Shopping here was a breeze—highly recommend this store t... See more

Top end customer service. They turned a harmless glitch in stock availability into an impressive, above and beyond buying experience. Lightning fast shipping on the order and a unique selection of ped... See more

I've been trying to get my hands on a Ezhi & Aka Terrible Mother for a few years now. Surprisingly, I saw a post that Sound Shoppe had some available, so I grabbed one. The price was right. Even got... See more

The product was correctly advertised and was shipped out quickly with a UPS tracking number.

Easy financing. Fast shipping. Great pedal. Friendly service and communication. A+ seller.

As usual, killer gear, fast shipping, and quality packaging. This is one of my top sources for boutique products.

Great selection, and fast shipping

Sound Shoppe shipped very quickly and the pedal was packed well. I'll probably be ordering from them again because a) I have a pedal addiction and b) they have some really cool pedals.