Spring Step Shoes Reviews 385

I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... See more

The Merchant with the Mostest My daughter and I visited Spring Step in Lancaster, Pa. We were immediately greeted by one of the owners who went out of her way to provide excellent customer service. I... See more

The employees are wonderful in Philadelphia premium outlets, love the shoes, I do not like to purchase thru mail because I don’t feel it’s right to charge that fee to ensure u get your shoes

I feel like Spring Step understands that buying shoes online requires a certain amount of experimentation for fit and style, and therefore makes exchanges easy and free. The processing time is good, t... See more

The website is very easy to navigate. The variety of shoes, boots, and bags is huge! I like Spring Step Shoes primarily because the are consistently the most comfortable shoes I've ever worn! And the... See more

Excellent service by Kim (?) in the store at Jackson Outlets, Jackson, NJ! She suggested and pulled my sizes until I found the perfect shoe. As an artist myself, I LOVE the creative decorations and s... See more

I have never had a bad experience with this company. The products are beautifully made regarding style, comfort, true to size and delivery time. Once I discovered this shoe source I have purchased all... See more

Shoe selection is great. Prices are not and I'm fully aware that you get what you pay for. However, you are charged to have the option of a "Free Return" which is misguided at best. I needed to r... See more

The shoes themselves are excellent. The shipping time was also excellent. The shipping/tracking info emails were misleading and came much later than you’d expect. I think the email that said my order... See more

I was able to find comfortable shoes that didn't look orthopedic. I was always a consumer of designer shoes (Chanel, Lanvin, Gucci, etc.) but found I could wear a heel bought on Spring Step that wasn... See more

I've ordered from Spring Step several times now. Ordering is very easy, and the shoes are great quality and comfortable. My most recent purchase was a bit more difficult, but I emailed customer servic... See more

Absolutely beautifully crafted artistic, comfortable boots! Obviously designed and sewn with love of perfection, and creative ingenuity, Old World touches from seaming, inside comfort cushioning. Ant... See more

I already owned a more casual pair of this brand but I need something dressier to wear with a floor length dress. I found this nice, strappier style, and am thrilled it is as comfortable and secure f... See more

The quality of shoes I ordered is excellent….I needed to exchange one of the pairs for one size larger and the refund/exchange page on the site did not work for me. I called the company directly and t... See more

My order for L'artiste Adodora-prit Plum shoes was shipped and arrived on time, as indicated on the order. These charming shoes are true to size and the quality matches what is shown in the pictures.... See more

I find Spring Step leather shoes distinctive and well made. I ordered these Lazarlos from Spring Step's online store. Shoes came on earliest possible date predicted. They were comfortable and were the... See more

Cute shoes! Ordered the normal size I always order from Spring Step Shoes but this one was too big. Called for some assistance, talked to a great, helpful agent who guided me on how to exchange for... See more

I absolutely adore spring step and they have been the sole suppliers of all my work shoes. I've bought multiple pairs of several designs just to have one in every color and they're always my go-to.... See more

My wife is so particular about shoes. We found these shoes for sale during our RV travels in New Mexico. She liked them so much that we bought four pairs in different colors. She absolutely loves thes... See more

The shoes I ordered didn’t fit so I needed to return them. Customer service responded immediately and refunded my payment once they received my shoes back. The quality of Spring Step shoes is excell... See more

Always an excellent experience at Spring Step. They take great care of online customers in every regard and their shoes are epic! I’m exceptionally pleased that I found you!

Thank you for having vegan friendly options. I'll note that I would call the boots I bought are on the narrow side. I'm keeping them because they are otherwise very comfortable and maybe they'll give... See more

When I had confusion with my order, members of the customer service d team were incredibly helpful and prompt. All of the shoes I’ve tried from Spring Step are so comfortable and I love that they’re m... See more

The shoes I ordered arrived on time and were perfect. Absolutely the most comfortable heels I have ever worn. I was able to stay in them all night and dance at a wedding. I am actually going to buy th... See more

I love spring step shoes! They are so comfortable and I csn just put them on and wear them without having to break them in. I've had surgery on both feet and have a hard time finding shoes. I can coun... See more

The shoes are great--my second pair. Quality construction, stylish and comfort! Love the color too. BUT the box was severely damaged & partially open. Thank goodness the shoes were not affected.

The boots are beautifully made, and they were delivered fairly quickly. They’re extremely comfortable! Looking forward to wearing them on many occasions… Thank you!

This was my first order from Spring Step Shoes although I have purchased shoes from the L'Artiste line elsewhere. I wear a size 5 which is hard to find but Spring Step had an abundance. The shoes r... See more

I’m the biggest fan of spring step shoes, I love them for the creativity and the comfort. Honestly I can’t buy them as much as I would like, 3 autistic kids and one income family with bills, that trum... See more

Have bought many L'Artiste shoes. The leather quality is excellent, the look is so creative. Comfortable too. Sizing is spot on. Especially love the Dezi flats. Have them in black and red. Thanks

Excellent & very prompt customer service Love their unique styles & designs Quality shoes &boots that are always very comfortable Thank you! Deb

Always love L’Artiste shoes but the last pair I purchased was just too narrow so unfortunately I had to return. Had no issues at all, Spring Step customer service is a 10+

I am exchanging a pair of summer shoes due to a manufacturing defect but it’s been a long process. By the time I get the new ones it will be too cold outside to wear them.

I have been a frequent customer with Spring Step for greater than 10 years and continue to be superbly loyal and incredibly happy with EVERY ASPECT OF SPRING STEP. The selections, variety, outstandin... See more

The quality and the fit of both pictures of boots are spectacular. Normally, I take a six these were on sale and they were both fives and they fit perfectly. The craftsmanship really is the differenc... See more

Absolutely love my shoes. They went beyond my expectations! The fit is spot on. Exactly what I need and have a hard time finding. The colors are so vivid and Absolutely 💯 beautiful. From ordering... See more

I had an error with my order and it was quickly resolved. I spoke with a real person who was super friendly and helpful. A very pleasant surprise. I’ll be ordering from them without hesitation.

We visited the shop in Branson MO and the saleswoman was helpful and friendly. I bought brown leather clogs with beautiful, subtle flowers that are comfortable and I constantly get compliments on them... See more

Love the unique boots. Always fits true to size. Better for a narrow width which is good for me. Comfortable. The store manager is knowledgeable, professional and friendly.

The salesperson was extremely nice and patient with me. She also found my size and matched my shoes with my outfits.

Great selection of very unique quality shoe styles, I will break the bank if I go in there too much because I just love their shoes! So comfortable, L'Artiste is a work of art on your feet!

Comfortable shoes, sandals and boots. I've been purchasing Spring Step and L'Artiste for a few years now. I love the unique styles and prints. I like a slightly higher heel and platform and found th... See more

I ordered two pair of boots. Great fit, good customer service. I would have liked a sale price or discount especially for returning customers .

These boots are awesome! They look amazing and fit great. I’m a solid US women’s size 10 and I usually get a 41 in European size but other purchasers had said they ran a little short so I got size 42... See more

Best shoes I have ever purchased. Wear them right out of the box. They are comfortable, beautiful, and all around great shoes. I always get compliments when I am wearing a pair of my Spring Steps!

After the first pair of sandals, I was sold on this brand. They are so comfortable, the sandals, the boots, and the booties! Now I just order everything online, which makes it very easy. Every time I... See more

I had to return boots due to size was too small, but eventually they refunded me!

Easy ordering, good fulfillment experience and when I received the boots, I fell in love!

I love this company! They have great quality shoes and quick shipping!

Purchased 3 pairs of shoes. Read the reviews and based sizes off of those. All of them were a good fit, well packaged, and looked great. I received prompt communication regarding my order, packing, a... See more