We received one of three items ordered as a defective screenprint. Michelle E was assigned for our customer service and she was friendly, fast response and efficient in getting our replacement sent.... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #4 of 308 best companies in Software Company
- #1 of 46 best companies in Activewear Store
- #2 of 41 best companies in Custom T-Shirt Store
- #3 of 49 best companies in Printed Clothing Store
- #1 of 34 best companies in Sportswear Store
- #1 of 9 best companies in Uniform Store
Information provided by various external sources
Create and sell all of your custom sports team gear, in one spot, online, without the hassle. Never a setup fee. No minimum order. Free logo design & edits.
Contact info
240 Bald Hill Road, 02886, Warwick
- 1-888-885-6253
- support@squadlocker.com
- squadlocker.com
Replied to 100% of negative reviews
Typically replies within 1 week
Julia was helpful and very responsive
Julia was helpful and very responsive. Easy to use website and great for our team!
Timely address correct
Somehow the wrong address got associated with my order and the alert Squadlocker agent noticed and I was notified so I could correct the address. Communication throughout was very timely and the order was successfully delivered on the anticipated date.
Great experience
Anzhelika was great to work with! Responded quickly, even found a spelling mistake and made the process quick and easy to get through! Was clear with timelines and was very helpful throughout!
Outstanding Experience with SquadLocker
Our experience with SquadLocker was absolutely outstanding. They supplied uniforms for our middle school soccer team in less than a week, and this even included a few last-minute design changes. When the uniforms arrived, we were extremely impressed with both the quality and the final design.
We also opened a TeamStore for our parents and fans, and the process was just as smooth and easy. The team was incredibly helpful in getting the designs exactly right, and we even ended up creating two custom logos. Their customer service was attentive, responsive, and accommodating every step of the way.
I highly recommend SquadLocker for any team or organization looking for fast turnaround, great quality, and excellent customer service.
Anzhelika was so responsive and helpful…
Anzhelika was so responsive and helpful and made the whole process easy for us!
Crooked print
We received one of three items ordered as a defective screenprint. Michelle E was assigned for our customer service and she was friendly, fast response and efficient in getting our replacement sent. Thank you!
Jairo
A fellow named Jairo helped me with a problem of no delivery on my puchase. He was very prompt and helped me out a lot.
Gave me a discount code when I asked…
Gave me a discount code when I asked for one! Thanks Anton
Easy to set up
Easy to set up, staff worked with my logos and designs were priced reasonably.
Jairo was very helpful about our hat…
Jairo was very helpful about our hat sizes not fitting correctly. He responded quickly to my emails and was very helpful. He was able to give me a code to get the correct hats. Thank you!
Ordered wrong size
I purchased a sweatshirt for my niece for Christmas with her school and team logo on it. It arrived quickly but unfortunately it was much smaller than expected. After emailing SquadLocker, they issued me a credit to buy a new sweatshirt and suggested I donate the other one.
Amazing! Helpful! Responsive!
The sweet woman Anzhelika, was amazing! She helped me so much with everything!
Anton was very helpful of helping my…
Anton was very helpful of helping my issues and answering my questions. Also found more mistakes that allowed me to improve my store.
Daughter's Volleyball WarmUP
I needed to have my daughter's volleyball warm up changed due to the incorrect color on the shirt. Michelle E, your Customer Experience Specialist was very responsive and pleasant to work with.
Chat Feature & Anzhelika Were Great!
Anzhelika was super friendly, helpful, and timely! Chatting with her was a breeze and we were finally able to get our sponsor logos added to the back of shirts. She even maxed out the sizes for the front and back logos and the shirts look great! Our store is now launched and our supporters are able to grab great gear that also acts as an easy fundraiser for our nonprofit. Yeva and Sophia also helped us along the way too. So far, SquadLocker has been great for us!
Awesome service to fix an error in an…
Awesome service to fix an error in an order. Appreciate the promptness and resolution!
Squad locker was very helpful when i…
Squad locker was very helpful when i emailed about my package being delivered to the wrong address. Jairo, who works for them was able to send me a new package to my correct address and it was delivered less than a week later.
Responsive
We had some issues with our logo but Julia was very helpful. She was very responsive and we got our team store up and going quickly.
The kindness from the staff member
The kindness from the staff member. I was able to keep the original purchase and get another item with the same value.
Michelle E was very helpful with my…
Michelle E was very helpful with my order I was very appreciative of her efforts to my order just right .
Thank you
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