Superior Funding Reviews 518

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for being friendly, helpful, and patient. Consumers appreciate the clear instructions provided and the immediate responses to their inquiries. The company is also commended for its excellent customer service, with representatives being described as kind, courteous, and understanding. People highlight the ease and speed of the funding process, noting quick approval times and efficient document handling. Reviewers also value the personalized approach, with staff members going the extra mile to ensure a smooth and stress-free experience. The user experience is generally regarded as simple and straightforward, making it easy for customers to navigate the process.

Based on these reviews

Rated 5 out of 5 stars
Verified

This was an amazing experience. The account manager was extremely courteous and helpful with everything that it took for my loan application to be processed in a timely manner. She was SUPERIOR in a... See more

Company replied

Rated 5 out of 5 stars
Verified

The smoothest process, I've encountered in a long time. Superior funding kept me abreast of every step without being intrusive. I appreciate the quick response and guidance along the way. Would highl... See more

Company replied

Rated 5 out of 5 stars
Verified

I really appreciated Brandy, giving me a call to ensure that I signed my document, as the time was close for them to finish all requests for the day, for funds to be released the next day. It showed c... See more

Company replied

Rated 5 out of 5 stars
Verified

This is my second time using this company. They are always easy to process. Their customer service is always friendly and helpful. And they don’t charge an internal organ to finance. Highly recommend.... See more

Company replied

Rated 3 out of 5 stars

Superior Funding got the job done, but the process wasn’t as smooth as I expected. Communication was a bit slow at times, and I had to follow up more than I would’ve liked. That said, the team was kno... See more

Rated 5 out of 5 stars
Verified

Customer service speaking with representative with patience with me and guided me. Only thing I dont like was I tried to go back and make sure my account info was correct but it would not let me pull... See more

Company replied

Rated 5 out of 5 stars
Verified

You present your required documents They talk it over with their team And if approved, which is more likely than not, after the release from your financial institution, enjoy!😉

Company replied

Rated 5 out of 5 stars
Verified

They asked for some important paper work to get approved. Once all the documents were in. It expedited! Accepting offer then signing was fast! The funds were on the way! My experience was good and I... See more

Company replied

Rated 5 out of 5 stars
Verified

“Quick, easy, and fast process! I received a very fast response everything went smoothly and efficiently. Highly recommend!”

Company replied

Rated 5 out of 5 stars
Verified

Great Service - Great people - Very kind and loving - Easy to apply and quick to receive once approved- definitely recommend to all who are in need

Company replied

Rated 5 out of 5 stars
Verified

I sent in everything superior lets you know what is needed and they are quick they respond back as soon as the message goes through I give them a 20/10

Company replied

Rated 5 out of 5 stars
Verified

Everything went smoothly this time and I didn’t realize how close I was to being paid off thank the team for helping me in any emergency situation

Company replied

Rated 5 out of 5 stars
Verified

Was really understanding and patient with my, I think, unique situation. Process was thoroughly done with professionalism. I was in need, and Superior came through. Awesome experience-and staff.. than... See more

Company replied

Rated 5 out of 5 stars
Verified

Britney and Brandy were wonderful they were so patient and so kind to me they made my first time getting a loan from Superior so easy thanks ladies ❤️

Company replied

Rated 5 out of 5 stars
Verified

Response from this company is immediate. Every email that is sent provides clear instructions. I’m very satisfied.

Company replied

Rated 5 out of 5 stars
Verified

Superior funding is great with their customer service. They do not keep you waiting all day. I appreciate the communication and making sure that my loan request is done correctly.

Company replied

Rated 5 out of 5 stars
Verified

Each of the ladies that I have been dealing with over the years have been nothing but helpful, kind, and courteous.

Company replied

Rated 5 out of 5 stars
Verified

Superior funding is easy to deal with. Staff is super friendly and accommodating. For an federal loan company they are awesome,

Company replied

Rated 5 out of 5 stars
Verified

Easy as 1 2 3 , staff was very helpful and patience on answering questions. Will recommend.

Company replied

Rated 4 out of 5 stars
Verified

I was walked through the process the entire time until finished only thing I would change is how the documents are uploaded the process is a little difficult but overall I had help so I can properly u... See more

Company replied

Rated 5 out of 5 stars
Verified

They are always great to work with. They are very professional and helpful if I have questions! Great process!

Company replied

Rated 3 out of 5 stars

Good support, specially Mr. Arbatraz which helped me deeply with my requests

Company replied

Rated 5 out of 5 stars
Verified

Representatives patient with me and my lack of computer skills to get all documents submitted as required. Thank you

Company replied

Rated 5 out of 5 stars
Verified

Always very helpful and response time to emails is very quick. Great customer service

Company replied

Rated 5 out of 5 stars
Verified

My experience was wonderful! Great service, fast funding and great turn around time for approval after replying

Company replied

Rated 5 out of 5 stars
Verified

Always there for me when I need them. Customer service is awesome.

Company replied

Rated 5 out of 5 stars
Verified

I can't even put into words. Easy easy process. Customer service is top notch.

Company replied

Rated 5 out of 5 stars
Verified

Easy process. Quick turnaround time. Will do business again. Rates aren’t outrageous either.

Company replied

Rated 5 out of 5 stars
Verified

Always amazing and quick service. Never have any problems!!

Company replied

Rated 5 out of 5 stars

Superior Funding truly lives up to its name! The experience I had securing financing was smooth, transparent, and incredibly fast

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Company details

  1. #45 of 82 best companies in Loan Agency
  2. #7 of 30 best companies in Bank

Written by the company

We offer SUPERIOR FUNDING to YOU! Small installment loans are available to United States Postal Service employees, Veterans Affairs employees, United States Department of Agriculture employees, and Department of Defense employees in the amount of $1,000-$3,000! *Not available in Georgia, Vermont, Oklahoma and New York


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

518 reviews

5-star
4-star
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1-star

Replied to 84% of negative reviews

Typically replies within 1 week


Rated 3 out of 5 stars

Communication was a bit slow at times

Superior Funding got the job done, but the process wasn’t as smooth as I expected. Communication was a bit slow at times, and I had to follow up more than I would’ve liked. That said, the team was knowledgeable, and everything eventually came together. Not a bad experience, just room for improvement.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Quick

“Quick, easy, and fast process! I received a very fast response everything went smoothly and efficiently. Highly recommend!”

October 28, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Ms. Beasley!

Rated 5 out of 5 stars
Verified

Great Service

Great Service - Great people - Very kind and loving - Easy to apply and quick to receive once approved- definitely recommend to all who are in need

October 2, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Mr. Lozano!

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