My driver was on time and courteous - he did not know which terminal my plane would leave from but he successfully found out and helped me get a porter with a cart to take my bags


Dear Uber Support Team,

I am writing to raise a complaint regarding an unpleasant experience I faced during my recent ride booking from Bengaluru Airport T2 to Whitefield at 04-Dec-2025 at 3:15 PM

I had booked an Uber Premier cab for 3 passengers. However, the driver denied us entry into the cab, stating that he would not allow our luggage, which is unacceptable.

Following this, the Uber staff on duty at the airport assisted and booked an Uber Electric cab for us. The staff informed me that the fare would be ₹560, but I was charged ₹1,100, which is almost double the amount told.

This is completely unfair an

 misleading. I request an immediate refund of the extra ₹550 charged.

Please find the trip details below:

Pickup Location: Bengaluru Airport T2

Drop Location: Whitefield

Expected Fare: ₹560

Charged Fare: ₹1,100

Refund Requested: ₹550

Cab No : 

I request your urgent action on this matter and a refund at the earliest.

The delivery arrived early, but the app had warned us when they picked up and what their ETA was, so we were ready. Our giant lift chair was capably handled up our stairs and into the desired location with no issue. They set up the chair, efficiently, and were friendly too!

Great product - straightforward and easy to use, plus incredible customer service.

Absolutely wonderful. Superior experience to other rental companies.

The movers provided outstanding service. They handled my belongings responsibly, ensured secure transport, and completed delivery right on time.  The level of professionalism shown by the team was truly commendable.

Ryan and Sebastian delivered my sweet boy safely and with ease. They’re communication was great and my puppy arrived smelling good and in great spirits. Thank you. 

Great service. Drivers always right on time.

If you need your car transported safely and securely call Ultimate Transport. I had to call them twice to change my pickup day and time and they handled
the schedule changes perfectly.
My car arrived on time in great shape.  I would highly recommend them without hesitation.

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