The Art Of Jewels Reviews 936

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are impressed with the quality and beauty of the products, highlighting the excellent craftsmanship and the stunning appearance of the diamonds. Consumers also appreciate the wide selection of options available, including metal choices, sizing, diamond cuts, and shapes, which allows for a high degree of customization. People are particularly pleased with the reasonable prices and the overall value they receive. Consumers consistently praise the customer service, noting the helpfulness and expertise of the representatives. Reviewers appreciate the frequent updates on the progress of their orders and the prompt responses to their inquiries. The ease of the ordering process and the speed of delivery are also frequently mentioned as positive aspects of the experience. Overall, customers highly recommend this company for its exceptional products, excellent service, and great value.

Based on these reviews

Rated 5 out of 5 stars

I ordered a beautiful pendant for my mom's birthday, and the experience was truly exceptional. Taylor reached out to me after shipping and kindly followed up once it arrived. When my mom laid her eyes... See more

Company replied

Rated 5 out of 5 stars

I can't thank Anna enough for her exceptional patience and expertise! When I reached out with only a vague notion of what I was looking for, she took the time to guide me through various shapes, clari... See more

Company replied

Rated 5 out of 5 stars

After months of stress searching for the perfect engagement ring, a friend highly recommended this site. When I reached out for guidance on diamond options, I was impressed by their honest and straigh... See more

Company replied

Rated 5 out of 5 stars

My partner surprised me with a necklace from here, and I had to jump on to leave a review. Their work is stunning. The craftsmanship is delicate but noticeable. He said that their online chat rep, Lis... See more

Company replied

Rated 5 out of 5 stars

I had such a smooth experience from start to finish. The ring I had my eyes on is absolutely gorgeous, and when I got stuck choosing between two settings, the chat rep Lisa guided me within minutes. H... See more

Company replied

Rated 5 out of 5 stars

I bought a tennis bracelet for my wife as a gift, and she loves it so much that I see her wearing it every day now. The color, quality, everything is just beautiful. The gift packaging made it feel ex... See more

Company replied

Rated 5 out of 5 stars

My husband ordered a ring for me for my birthday from The Art of Jewels and it was STUNNING! The 4ct total weight, 3 stone, elongated radiant cut ring is all that I hoped for and more. The diamonds t... See more

Rated 5 out of 5 stars

I really appreciated the transparency of the entire buying process. I was able to view videos, enlarged images, and detailed specifications before adding anything to my cart. I have to admit that the... See more

Company replied

Rated 5 out of 5 stars

I’m thrilled to share my experience as a first-time buyer of meaningful jewelry online! The ring I received has a stunning shimmer that truly comes alive in natural light. I couldn’t be happier with t... See more

Company replied

Rated 5 out of 5 stars

What truly impressed me was their deep understanding of how significant the engagement ring is to us. Lisa was exceptionally patient, taking the time to address every question I had, no matter how sma... See more

Company replied

Rated 5 out of 5 stars

I love how flawless my ring looks. The design, proportions, and shine are all expertly done. What impressed me most was how quickly their support responded when I asked for a delivery update..

Company replied

Rated 5 out of 5 stars

I was initially apprehensive about ordering my earrings online, but the experience turned out to be wonderfully personal and supportive. They kept me informed at every step and even took the extra mea... See more

Company replied

Rated 5 out of 5 stars

Dear AOJ, As a repeat customer, thank you for my beautiful ring! I especially want to thank Adi for upgrading my ring to my dream ring. He is an excellent professional gemologist and I asked for wa... See more

Company replied

Rated 5 out of 5 stars
Verified

We designed our ring online through Art of Jewel’s & placed our order together. This ring will represent our 30th anniversary & So grateful we found these stunning diamonds online! Our ring arrived... See more

Company replied

Rated 5 out of 5 stars
Verified

I spent several days going through the inventory, comparing specs, & pricing, until I found the stone that checked all the C’s. Once I settled on the stone, placed the order, received verification... See more

Company replied

Rated 5 out of 5 stars
Verified

I have ordered three diamond rings, all with 10+ carat diamonds. The rings were magnificent. The settings were solid and well-made with no flaws. They were exactly as pictured. The diamonds were even... See more

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Rated 5 out of 5 stars
Verified

Fantastic experience all around. Professional and personable, exceptional attention to detail. The Art of Jewels created our rings to our exact specifications and ahead of schedule. They created the r... See more

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Rated 5 out of 5 stars

Their communication is excellent. I inquired about resizing options before purchasing, and Lindsey guided me through the entire process step by step. They have renewed my trust in jewelry brands.

Company replied

Rated 5 out of 5 stars
Verified

Great Ring! My fiance loves hers and people can't stop looking at it or commenting. Shipping came in exactly 12 business days as promised and arrived right before Christmas so I was able to use the f... See more

Company replied

Rated 5 out of 5 stars
Verified

100% recommend using The Art of Jewels. I had a lot of questions during the ring buying process - diamond questions, changing prong placement on the setting I chose etc. and everyone I spoke to on the... See more

Company replied

Rated 5 out of 5 stars
Verified

Price is the best on the market, I purchased my engagement ring and wedding band through Art Of Jewels and I was a bit nervous to order online, but both rings came back PERFECTLY. absolutely no qualit... See more

Company replied

Rated 5 out of 5 stars

The ring I purchased is absolutely gorgeous! The staff was great. The Art of Jewels is a legitimate, reputable company and I would highly recommend them!

Company replied

Rated 4 out of 5 stars
Verified

Finished product was excellent. The updates were great in the beginning but lacked information when the last update didn’t provide the full details. The ring I ordered had to be recast but I didn’t... See more

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Rated 5 out of 5 stars

I’ve always wanted a large emerald cut diamond but had always had trouble finding a prongless setting that I loved. Then I found Art of Jewels. They gave me a rock bottom price for my diamond and... See more

Company replied

Rated 5 out of 5 stars
Verified

I was a bit worried after seeing a bunch of poor reviews based on their weak settings, but I ignored them and went with the thousands of great reviews I saw. After browsing the hundreds of settings... See more

Company replied

Rated 5 out of 5 stars
Verified

I love my pear shaped ring that my husband purchased me. I was so impressed with the quality of the stone, the clarity is just what we expected in the 2 ct stone as well as the setting itself, he purc... See more

Company replied

Rated 5 out of 5 stars
Verified

Great selection of options, from metal choices and also 18K which most others do not offer, sizing (some only offer whole sizes), diamond cuts and shapes, etc. Customer service and updates on the pro... See more

Company replied

Rated 5 out of 5 stars
Verified

I was able to talk to Adi over the phone and explain to him what I was looking for and within seconds I received an email containing several options for my engagement ring. I ended up going with a E... See more

Company replied

Rated 4 out of 5 stars
Verified

The final product was more than I imagined it would be. I initially purchased a diamond but decided I didn't like the shape. AOJ customized a diamond very similiar to what I desired. There could... See more

Company replied

Rated 5 out of 5 stars
Verified

I was so excited to be able to customize the specs of the diamond. I do wish there may have been a little more offerings in the way of bands, but my fiancée loves it. What I appreciated most was the f... See more

Company replied

Rated 5 out of 5 stars
Verified

The Art Of Jewels was highly recommended to me by dear friends. The work on their rings is beautiful so I wasn’t hesitant to work with them. We were very pleased with the ease of the process from begi... See more

Company replied

Rated 3 out of 5 stars
Verified

I love the center stone I chose for my ring. The setting is nice, but you have to double and triple check that it is exactly what you want. I chose a setting that feels too thick and heavy for my... See more

Company replied

Rated 5 out of 5 stars
Verified

My custom wedding ring is extraordinary. I designed the ring and picked the main diamonds. They worked with me through multiple iterations and I could not be more pleased with the final result.

Company replied

Rated 5 out of 5 stars
Verified

Took a little over a month for my ring to arrive but once it got here, it was exactly as illustrated. Great quality on both the setting and diamond not to mention a great price. Would highly recommend... See more

Company replied

Rated 5 out of 5 stars

My wife actually teared up opening her bracelet I surprised my wife with a beautiful bracelet, and the moment she saw it, her eyes welled up with emotion. She couldn't help but run her fingers over th... See more

Rated 5 out of 5 stars

I found myself in a last-minute scramble to change my ring size, but the customer service team handled it with remarkable efficiency, almost as if they anticipated my frantic energy. They fixed the is... See more

Rated 5 out of 5 stars

I decided to treat myself to a beautiful ring to celebrate a personal milestone at work. Its understated elegance and sparkling details exude class. Every time I catch a glimpse of it while I’m typing... See more

Rated 5 out of 5 stars

Initially, I had my doubts. I stumbled upon several reviews from two years ago that claimed the rings appeared and felt flimsy. However, I chose to take a leap of faith and order one anyway. To my ast... See more

Rated 5 out of 5 stars

I bought a pendant because I wanted something simple to wear to work and somehow it looks way more luxurious than I expected. Even the chain feels smoother than my older ones and it layers so well wit... See more

Rated 5 out of 5 stars

The online photos really don’t capture the true beauty of this ring. In person, the diamond is absolutely stunning,crisp, clean, and free of any odd tint. I showed it to my sister, and she was so impr... See more

Rated 5 out of 5 stars

My fiancé designed my engagement ring himself, and I was completely convinced that he had commissioned it from a high-end jewelry boutique. The prongs are not only beautifully delicate but also impres... See more

Rated 5 out of 5 stars

The day after my stunning stud earrings arrived, I wore them to the office, and two coworkers instantly inquired if they were real diamonds. The brilliance is absolutely captivating; they shimmer beau... See more

Rated 3 out of 5 stars

My order arrived remarkably faster than the groceries I had delivered that same week. The packaging was meticulously done, ensuring everything inside was secure,a rarity these days. The earrings I cho... See more

Rated 5 out of 5 stars

My experience was exceptional from beginning to end. I had two stunning rings in my cart,Rue and Valirama,both of which were absolutely breathtaking. When I found myself torn between the two settings,... See more

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Company details

  1. #6 of 11 best companies in Diamond Dealer
  2. #9 of 44 best companies in Jewelry Designer
  3. #8 of 30 best companies in Jewellery Manufacturer
  4. #17 of 133 best companies in Jewelry Store
  5. #15 of 118 best companies in Online Marketplace

About The Art Of Jewels

Written by the company

The Art of Jewels logo
Certified Lab Grown Diamonds & Natural Gemstones, Organic & Custom Designs, One-Of-A-Kind Engagement Rings, Unique Wedding Bands, Eternity Bands, Diamond Earrings, Diamond Necklaces, and Salt & Pepper Diamonds.

All Top-Quality Workmanship at 20%-40% Below any other Jeweler, Online or Offline.

Experience The Difference. Visit our showroom or buy online.

Over 30 years in business.

www.theartofjewels.com

The Art of Jewels logo

The Art Of Jewels

Written by the company

It’s time to shop better™
We love to play a part in your happiness.
We Co-Author Love Stories™
See how we save you money.

Contact info

4.8

Excellent

TrustScore 5 out of 5

936 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

The online photos really don’t capture…

The online photos really don’t capture the true beauty of this ring. In person, the diamond is absolutely stunning,crisp, clean, and free of any odd tint. I showed it to my sister, and she was so impressed that she’s already decided she wants the same one for her anniversary!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Initially

Initially, I had my doubts. I stumbled upon several reviews from two years ago that claimed the rings appeared and felt flimsy. However, I chose to take a leap of faith and order one anyway. To my astonishment, the ring surpassed all my expectations! It's impressively sturdy yet sleek, and far from flimsy. The diamond is beautifully set, showcasing exceptional craftsmanship. I couldn't be happier with my purchase!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

I found myself in a last-minute…

I found myself in a last-minute scramble to change my ring size, but the customer service team handled it with remarkable efficiency, almost as if they anticipated my frantic energy. They fixed the issue in no time, and now the final piece fits my finger perfectly, like it was designed just for me. I can’t help but admire it. it's absolutely stunning!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

My wife actually teared up opening her…

My wife actually teared up opening her bracelet I surprised my wife with a beautiful bracelet, and the moment she saw it, her eyes welled up with emotion. She couldn't help but run her fingers over the sturdy clasp, clearly impressed by its quality. Witnessing her genuine happiness made every bit of this purchase worthwhile. A special thanks to Anna for guiding me in selecting the perfect style!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

The Art of Jewels is the only online place I would trust

My husband ordered a ring for me for my birthday from The Art of Jewels and it was STUNNING! The 4ct total weight, 3 stone, elongated radiant cut ring is all that I hoped for and more. The diamonds that were selected for my piece were even better than I had imagined.
We did A LOT of research online before choosing a company to order with, and The Art of Jewels is the only real choice. They keep you updated each step of the order process. The only issue we ran into is with FedEx and it was nothing AOJ could control. As a matter of fact, when I called AOJ a human answered the phone. Lindsey was so very helpful and bent over backwards to make sure my ring arrived quickly and safely. She followed up with me and made sure we were satisfied with our purchase. I can't imagine making such a large purchase with anyone else. If you're wondering if this company is legit, wonder no more. Buy the ring, you will be over the moon.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

My fiancé designed my engagement ring…

My fiancé designed my engagement ring himself, and I was completely convinced that he had commissioned it from a high-end jewelry boutique. The prongs are not only beautifully delicate but also impressively sturdy and rounded. Plus, the setting is perfectly low-profile, ensuring it doesn’t overshadow my finger. It’s a stunning ring that showcases his thoughtfulness and creativity in a truly special way.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was exceptional from…

My experience was exceptional from beginning to end. I had two stunning rings in my cart,Rue and Valirama,both of which were absolutely breathtaking. When I found myself torn between the two settings, Lisa, the chat representative, stepped in and provided invaluable guidance in just minutes. I ultimately chose Valirama, and when it arrived, it was even more stunning than the pictures online. I opted for platinum instead of white gold, and the ring feels incredibly comfortable on my finger. I'm absolutely thrilled with my decision, and I can confidently say that I will be a loyal customer for life!

November 14, 2025
Unprompted review
Rated 3 out of 5 stars

My order arrived remarkably faster than…

My order arrived remarkably faster than the groceries I had delivered that same week. The packaging was meticulously done, ensuring everything inside was secure,a rarity these days. The earrings I chose for my wife were perfectly cushioned, arriving in flawless condition without a single bend or mark. This kind of quality and attention to detail truly sets this service apart!.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

I decided to treat myself to a…

I decided to treat myself to a beautiful ring to celebrate a personal milestone at work. Its understated elegance and sparkling details exude class. Every time I catch a glimpse of it while I’m typing, it lifts my spirits and reminds me of my achievements. It’s more than just a piece of jewelry; it’s a constant source of motivation and joy.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

The day after my stunning stud earrings…

The day after my stunning stud earrings arrived, I wore them to the office, and two coworkers instantly inquired if they were real diamonds. The brilliance is absolutely captivating; they shimmer beautifully, even with the slightest head tilt. It's amazing how such a simple accessory can elevate my mood and make me feel elegantly sophisticated, even for no special occasion.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

I love how flawless my ring looks

I love how flawless my ring looks. The design, proportions, and shine are all expertly done. What impressed me most was how quickly their support responded when I asked for a delivery update..

October 16, 2025
Unprompted review
The Art Of Jewels logo

Reply from The Art Of Jewels

Thank you so much for your wonderful review! We're thrilled to hear that you’re loving your ring and that the design, proportions, and shine exceeded your expectations. Our team puts a lot of care into every detail, so it means a lot to know it shows.

We’re also glad our support team was able to respond quickly and keep you updated on your delivery—your peace of mind is important to us.

Rated 5 out of 5 stars

I bought a tennis bracelet for my wife…

I bought a tennis bracelet for my wife as a gift, and she loves it so much that I see her wearing it every day now. The color, quality, everything is just beautiful. The gift packaging made it feel extra special without me needing to add anything.

October 27, 2025
Unprompted review
The Art Of Jewels logo

Reply from The Art Of Jewels

Thank you so much for sharing this wonderful review! We’re thrilled to hear that your wife loves her tennis bracelet and wears it every day — that’s exactly what we hope for when we create each piece.

We put a lot of care into both our craftsmanship and our packaging, so it means a lot to know the bracelet and presentation made the gift feel extra special.

Thank you for choosing The Art of Jewels for such a meaningful moment. We look forward to helping you celebrate many more.

Rated 5 out of 5 stars

What truly impressed me was their deep…

What truly impressed me was their deep understanding of how significant the engagement ring is to us. Lisa was exceptionally patient, taking the time to address every question I had, no matter how small. This thoughtful approach made me feel entirely at ease during the process. The ring I ultimately chose feels as if it was crafted specifically for me, showcasing an impeccable blend of quality, elegance, and design that I couldn't have imagined.

October 31, 2025
Unprompted review
The Art Of Jewels logo

Reply from The Art Of Jewels

Thank you so much for sharing this beautiful review. We’re truly honored to have been part of such an important moment in your life. Our team understands how meaningful an engagement ring is, and it means the world to hear that you felt supported, heard, and completely at ease throughout the process.

We’re thrilled that your ring feels like it was made just for you — that’s exactly the experience we strive to create. Your kind words about the craftsmanship and design are sincerely appreciated.

Wishing you a lifetime filled with love, joy, and unforgettable moments. Thank you for choosing The Art of Jewels.

Rated 5 out of 5 stars

I really appreciated the transparency…

I really appreciated the transparency of the entire buying process. I was able to view videos, enlarged images, and detailed specifications before adding anything to my cart. I have to admit that the process was both quick and secure. Additionally, I absolutely loved my new ring once I put it on.

November 3, 2025
Unprompted review
The Art Of Jewels logo

Reply from The Art Of Jewels

Thank you so much for your wonderful review! We’re thrilled to hear that our transparent shopping experience—from detailed videos and images to full specifications—helped you feel confident every step of the way.

Knowing that the process was quick, secure, and easy for you truly means a lot to us. And most importantly, we’re over the moon that you love your new ring!

Enjoy your beautiful piece, and thank you again for choosing The Art of Jewels. If you ever need anything in the future, we’re here for you!

Rated 5 out of 5 stars

After months of stress searching for…

After months of stress searching for the perfect engagement ring, a friend highly recommended this site. When I reached out for guidance on diamond options, I was impressed by their honest and straightforward advice no pressure at all! The moment I saw the ring, my excitement for the wedding doubled; it was incredibly classy and beautiful! If you’re on a similar journey, I can’t recommend this place enough!

November 20, 2025
Unprompted review
The Art Of Jewels logo

Reply from The Art Of Jewels

Thank you so much for sharing your experience with us! We know how stressful the search for the perfect engagement ring can be, and it means the world that you trusted our team to guide you through such an important moment. We’re thrilled to hear that our honest, no-pressure approach helped make the process easier — and even more excited that your ring brought you so much joy!

Wishing you a beautiful journey toward your wedding day and a lifetime of love ahead. Thank you again for choosing The Art of Jewels!

Rated 5 out of 5 stars

The ring of my dreams came true!

The ring I purchased is absolutely gorgeous! The staff was great. The Art of Jewels is a legitimate, reputable company and I would highly recommend them!

November 24, 2025
Unprompted review
The Art Of Jewels logo

Reply from The Art Of Jewels

Thank you so much for sharing your experience. We’re thrilled to hear that you love your ring and that our team made your purchase smooth and enjoyable. Your trust in The Art of Jewels means a great deal to us, and we truly appreciate your recommendation. If you ever need anything in the future, we’re here to help.

Rated 5 out of 5 stars

I had such a smooth experience from…

I had such a smooth experience from start to finish. The ring I had my eyes on is absolutely gorgeous, and when I got stuck choosing between two settings, the chat rep Lisa guided me within minutes. Honestly, it arrived even prettier than the preview.

November 14, 2025
Unprompted review
The Art Of Jewels logo

Reply from The Art Of Jewels

Thank you so much for sharing your experience with us. We’re delighted to hear that your journey from selection to delivery was smooth and enjoyable. It’s wonderful to know the ring exceeded your expectations, and we’re especially glad Lisa was able to assist you so quickly when you were choosing between settings.

We appreciate you trusting us with such an important purchase and are honored to be a part of your story. If you ever need anything in the future, we’re here to help.

Rated 5 out of 5 stars

Dear AOJ

Dear AOJ,
As a repeat customer, thank you for my beautiful ring!
I especially want to thank Adi for upgrading my ring to my dream ring. He is an excellent professional gemologist and I asked for want I wanted precisely. He executed and delivered the stone I ever dreamed of, I got the 10 carat oval of my dreams I could never afford that would cost millions! Adi , if you read this review I now want an emerald Aoksha cut. I'm very happy with my ring and worth the wait for it. LOVE my ring. So beautiful in platinum setting....Well every ring I bought from AOJ has been a dream ring. By the way, I miss my radiant ring :(

November 5, 2025
Unprompted review
The Art Of Jewels logo

Reply from The Art Of Jewels

Thank you so much for sharing this incredible review. We are truly honored to have you as a repeat customer, and it means the world to hear how much joy your new ring brings you.

Our team will be thrilled to read your words. We take great pride in delivering stones that match each client’s exact vision, and knowing that your upgraded 10-carat oval became the dream ring you never thought possible is exactly why we do what we do.

We’re also excited to hear you’re dreaming of an emerald Aoksha cut next — we’d love to help you bring that vision to life whenever you're ready.

Thank you again for your trust, your patience, and your continued loyalty to The Art of Jewels. We’re grateful for you, and we hope every AOJ piece you own continues to feel like a dream each time you wear it.

Warm regards,
The Art of Jewels Team

Rated 5 out of 5 stars

Loved the ring

Loved the ring! I gifted it to my mom and she loves it, great customer service too!

November 6, 2025
Unprompted review
The Art Of Jewels logo

Reply from The Art Of Jewels

Thank you so much for sharing this. We’re thrilled your mom loves her ring and are glad you had a great experience with our customer service. We truly appreciate you choosing The Art of Jewels.

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