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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are pleased with the product quality and the fast delivery service. Many consumers highlight the comfort and style of the pants, especially the jeans, finding them soft, flattering, and true to size. People appreciate the variety of styles and the inclusive sizing options available. However, some consumers have mixed experiences with their orders, particularly regarding the fit and sizing consistency across different styles. A few reviewers have reported issues with the return policy, finding it difficult to navigate. Despite this, many customers praise the excellent customer service provided by the company.

Based on these reviews

Rated 4 out of 5 stars
Verified

These jeans are absolutely blooming fantastic . I bought 3 pairs, 2 same design different colour , special but 1 get one free deal . They are sift like butter , lightweight and fit perfectly . I buy... See more

Rated 4 out of 5 stars
Verified

I found the general fit of the trousers great and choice of lengths really good Love the trousers I have purchased really stretchy and so comfortable to wear love them loads of different types to ch... See more

Rated 4 out of 5 stars
Verified

All seemed very positive, even ordered a second pair of trousers a few weeks later. Only worn the first pair 3 times and there appears to be some bobbling appearing, despite washing as instructed.

Rated 4 out of 5 stars
Verified

I ordered two different styles of jeans. They are both so comfortable, stretchy, and worth the price. Unfortunately, one pair smelled so strongly of formaldehyde, even after proper care, that I had to... See more

Rated 3 out of 5 stars
Verified

Inaccurate and inconsistent sizing across pant and legging styles. Comfortable if they fit, but there's a 50/50 chance you'll want to return something so those aren't great odds. Halara needs to be co... See more

Company replied

Rated 5 out of 5 stars
Verified

I hesitated initially b/c I wasn’t didn’t now the brand name & wasn’t sure about the quality but the prices & specials were very good. I decided to try them after having a hard time finding well fitte... See more

Rated 5 out of 5 stars
Verified

I tried to return a previous order for a pair of pants that were too large. For some reason, I didn’t receive instructions for the return. However, to make up for it, they told me to keep the pants an... See more

Rated 5 out of 5 stars
Verified

I loved the jeans I got so much, that I ordered 2 more pairs in different styles. The 1st pair I ordered were a lot wider legged than I was anticipating but I love the way they look and although the d... See more

Rated 5 out of 5 stars
Verified

These pants are stretchy, comfortable, true to size, and look super cute dressed up with heels or dressed down with sneakers. I ordered two colors and can’t wait to put together outfits with them. The... See more

Rated 5 out of 5 stars
Verified

Great fast shipping, Good secure payment method. Good competitive prices, great frequent sales. Fantastic jeans, combats, trousers, leggings...shall I go on? Stunning lightweight quality wear, lik... See more

Rated 5 out of 5 stars
Verified

These are the absolute best jeans I have EVER bought! I got the ‘Halara Flex Mid Rise Pull On Pockets Casual Skinny Jeans’ in the same size as the super soft halara exercise leggings I own (I’m a s... See more

Rated 5 out of 5 stars
Verified

So comfortable. In all honesty I was apprehensive about another social media ad regarding of the reviews as I’ve been burned several times in the past. Decided to try and am so happy I did. Love... See more

Rated 5 out of 5 stars
Verified

Being very petite and barely 5 feet tall has always made buying pants extremely difficult and expensive. Such an annoying hassle having all my pants, jeans and dresses hemmed. Even standard petite len... See more

Rated 5 out of 5 stars
Verified

Halara is consistent in its high quality clothing. The fabric, the creation of each piece of clothing I've gotten, and the prices are all excellent. I've always received their products quickly, too. I... See more

Rated 3 out of 5 stars

The pants fit incredibly well and are very comfortable. However, I ordered 3 tops of the same style and size and they did not meet my expectations so I decided to return them This is turning out to... See more

Rated 5 out of 5 stars
Verified

Came in a timely manner. Packaged well. I ordered as a gift for my daughter as per recommendation from a friend. I ordered 3 pair during the sale 3/$99. She like the overall quality but they were a... See more

Rated 3 out of 5 stars
Verified

Products are hit or miss as far as quality. Barely any customer service and returns are so difficult. Also surprising and disappointing that I should have to pay to ship my item back and now I am st... See more

Rated 5 out of 5 stars
Verified

Got caught up by the advertising - and so glad I did. These are incredibly comfortable and look great. They wash well. I have just bought my second pair of jeans in a different style and I’m temp... See more

Rated 3 out of 5 stars
Verified

I ordered two pairs of jeans, both different styles. One was too loose around the waist and too long, the other quite tight but the right length. I kept the second pair. It’s annoying that there isn’t... See more

Rated 3 out of 5 stars
Verified

I find it funny that companies want you to review products right after you purchase them. Which is not really an ideal time to review. I mean send me a link to review a couple months after purchasing... See more

Rated 4 out of 5 stars
Verified

I loved the fabric! Looks just like regular denim but so soft and comfortable. The loose fit style I ordered were a bit too baggy for me but the other styles was perfect. Only con is the way... See more

Rated 5 out of 5 stars
Verified

I love all the clothing at Halara! I purchased two pairs of the velvet pants snd they are so cute! Will be wearing them at work during the holidays! The legging pants with buttons are fabulous! Sof... See more

Rated 5 out of 5 stars
Verified

I was cautious at ordering clothing online. However I was not disappointed. The quality of the trousers I ordered shock off any reservations I had . I would not download the app until I received my pa... See more

Rated 3 out of 5 stars
Verified

I love Halara and their products, but their return process is extremely difficult for a senior my age to maneuver, Going from screen to screen, losing my original page etc trying to input all the info... See more

Rated 5 out of 5 stars
Verified

I now own 4 pairs of trousers and I can say that I love them all. The material is very comfortable, they wash very well and as I’m 5”11 I find getting trousers that fit in the leg pretty difficult and... See more

Rated 4 out of 5 stars
Verified

I am a big fan of Halar products. I appreciate the quality of the materials, and usually, the items I receive match what was shown in the advertisements. However, there have been instances when I had... See more

Rated 5 out of 5 stars
Verified

These pants are super comfortable and look like regular jeans. The average length is a perfect fit for my 5 ft 5 inch height and the tall length is perfect for my 5 ft 9 daughter. The pockets are gre... See more

Rated 4 out of 5 stars
Verified

Great trousers , have bought several . This time I wasn’t so impressed with the material quality , but not bad enough to want to return . Previous trousers have felt less ‘nylon’ . Fine for gardening... See more

Rated 5 out of 5 stars
Verified

Both items ordered were exactly as described and I was kept well informed about their delivery. Super comfy and lovely soft material. The sizing is also accurate.

Rated 5 out of 5 stars
Verified

Excellent good customer service, clothes are really comfortable. Sizing can be a bit tricky, make sure you measure yourself as the sizes don’t always correspond, depending on the styles.

Rated 5 out of 5 stars
Verified

They sent me a replacement order of my items since I didn’t receive them. They were very kind , helpful and professional to resolve this issue! I absolutely love their products as well

Rated 4 out of 5 stars
Verified

I love your jeans very much, but the material is a little thinner than I expected. It's winter here and we need to cosy up, other than that I think they are perfect. I am 5" 4" and petite is a great l... See more

Rated 5 out of 5 stars
Verified

The fit and material are great. Arrived in a timely manner. What the seller described is exactly what I received. Love these slacks and even ordered another color.

Rated 5 out of 5 stars
Verified

My favorite pants. I wear them all day and they are so comfortable and stylish. My only complain is that some times I buy several pants petite size and all of them have a different length.

Rated 5 out of 5 stars
Verified

Very comfortable leggings , with pockets deep enough to hold my phone, I will be purchasing these again in different colours! Love them!

Rated 5 out of 5 stars
Verified

It was easy to place the order as was for my granddaughters Christmas gift. I don’t know the quality or if she is satisfied. But my experience was a good one.

Rated 5 out of 5 stars
Verified

First time customer. I purchased two pairs of jeans on the app and received them within 2 weeks in the US. The jeans are incredibly comfortable. Both ran a little large. I followed the size chart for... See more

Rated 5 out of 5 stars
Verified

Love this company! I've been buying from them for over 2 years. Great quality, cute designs. I get compliments almost every time I wear Halara outfits. Highly recommend!

Rated 5 out of 5 stars
Verified

I absolutely love my jeans from Halara! I've received so many compliments on them. I really recommend trying their amazing denim. It's always exciting to find a brand that you love and that makes y... See more

Rated 4 out of 5 stars
Verified

Excellent brand, customer service and products. My only reason for removing 1 star is my order was split into two orders. The first order arrived on time. The second order was sent to a different addr... See more

Rated 4 out of 5 stars
Verified

I love the jeans I ordered! They do run a bit large, I typically wear a medium and ordered a small and probably should have ordered XS but overall they are as advertised and very comfortable. Deliver... See more

Rated 3 out of 5 stars
Verified

I like the products but delivery sucks. It needs constant follow ups ro know what's happening. Your app doesn't give accurate updates on it. I have to send you emails to know what's going on with my... See more

Rated 4 out of 5 stars
Verified

They really do shape your booty, but I didn't realize that was due to butt pads. Either way I did like the effect. However, the tummy control is basically non existent on this pair. Overall pretty sat... See more

Rated 5 out of 5 stars
Verified

These Straight Leg Work Pants are literally answered prayer! I have struggled so long for a well fitted pant for work & church. These are absolutely AMAZING! Every video/reel/testimony about these pa... See more

Rated 4 out of 5 stars
Verified

The pants are very cute and fit perfectly, my only complaint is that I've had them for about two weeks and there's already significant pilling where my thighs touch.

Rated 5 out of 5 stars
Verified

I recently made a purchase of blue jeans and the corduroy looking leopard print pants and absolutely love them both!! I'm 5 feet and the petite are perfect for me. I will be buying more pants.

Rated 4 out of 5 stars
Verified

Love the leggings although they weren’t the ones I thought I was ordering (my fault) shipping takes forever but that’s to be expected.

Rated 5 out of 5 stars
Verified

I ordered wide leg jeans and I look awful in them! I requested an exchange and was told they don't have an exchange policy. After "several" emails it was decided I could have a coupon for the amount... See more

Rated 5 out of 5 stars
Verified

These Straight Leg Work Pants are literally answered prayer! I have struggled so long for a well fitted pant for work & church. These are absolutely AMAZING! Every video/reel/testimony about these pa... See more

Rated 5 out of 5 stars
Verified

We first heard about Halara through a friend who had their jeans on. They looked super comfortable and stretchy. We immediately went online to purchase some jeans, not really knowing which ones she ha... See more

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Company details

  1. #54 of 136 best companies in Women's Clothing Store

Written by the company

Halara, meaning "stress free" in Greek, reinvents athleisure, where all communities are celebrated. Halara’s design philosophy centers around high-performance fabrics and flattering silhouettes that cater to all body types. By leveraging crowd-sourced feedback and trusted manufacturers, the brand offers a vast selection of affordable, yet premium-quality activewear for a diverse population. Halara strives to minimize environmental impact through conscious sourcing practices, with sustainability at its core. To ensure a seamless customer experience, the company offers 24/7 support and obsesses over consumer feedback. Embracing inclusivity, Halara empowers women to look and feel their best, whether working out or just enjoying their day.


Contact info

4.1

Great

TrustScore 4 out of 5

346K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

The perfect fit

I purchased the trousers a few weeks ago and I was a bit dubious about them even after reading all the reviews. I was not disappointed, they are so comfy and look good with boots or trainers. Quality is really good. I was kept up to date with my order from start all the way through.

November 29, 2025
Rated 5 out of 5 stars
Verified

I can vouch for HALARA

I can vouch for HALARA - they hav any style, colours & sizes & the comfort is fab, even som items can be worn by guy's, guaranteed no disappointment & no regrets as the quality is very good 👍🏾💞

August 18, 2025
Rated 1 out of 5 stars
Verified

Did not receive an item I ordered and they say I did.

Did not receive an item I ordered and the customer service chat would not make it right. No refund or reissue. I did received some of what I ordered, but not one particular item. Halara lost a pretty good customer.

December 7, 2025
Halara logo

Reply from Halara

Hello, 
We sincerely apologize that you did not receive one particular item from your order and that your experience with our Customer Service chat did not result in a refund or reissue. We understand how frustrating this is, and we definitely value you as a customer.
We want to inform you that our Live Chat agent has assisted you regarding this issue under Case Number 6181772.
We suggest that you check the Live Chat transcript or your email for the message associated with Case 6181772 and reply so we can ensure the correct item is sent or the appropriate refund is processed immediately.

Rated 5 out of 5 stars
Verified

Definitely 5 Stars!

Everything I purchase from Halara is great quality, reasonable prices and shipping prompts. 5 Stars!!! Keep up the great work!

December 7, 2025
Rated 1 out of 5 stars
Verified

I need to return my order

I need to return my order, but you refuse communications
I will NEVER order again from your company & I will post review to my friends & the better business bureau.
I am in the process of canceling payment from my credit card.

December 7, 2025
Halara logo

Reply from Halara

Hello,
We're sorry for any inconvenience you've experienced. We understand how frustrating this can be. We have assigned a service specialist to address the issue and emailed the details. Please check your inbox, including spam or junk folders, for our response. If you haven't received it yet, kindly reach out to service@cs.halara.com (mailto:service@cs.halara.com), and we'll be happy to assist you.

Rated 3 out of 5 stars
Verified

Stitching in the chest area lays awkwardly

The items arrived quickly and in good condition. Because of the stitching in the chest area, the top of the dress has strange proportions. I have a long torso and the stitching cuts through the middle of my chest. I have to use clothing tape to have it lay correctly. Not going to purchase again, but I can make it work and won't return the dresses I bought

December 7, 2025
Rated 5 out of 5 stars
Verified

I love the selection of clothing

I love the selection of clothing. The prices aren’t bad either. The quality is amazing. I really wish you had a brick and mortar store near me. My husband would be in trouble

December 7, 2025
Rated 2 out of 5 stars
Verified

Your returns and consumer service are…

Your returns and consumer service are not easy to work with. Tried to request return Nov 22. Still haven’t heard back

November 21, 2025
Halara logo

Reply from Halara

Hello,
We're sorry for any inconvenience you've experienced. We understand how frustrating this can be. We have assigned a service specialist to address the issue and emailed the details. Please check your inbox, including spam or junk folders, for our response. If you haven't received it yet, kindly reach out to service@cs.halara.com (mailto:service@cs.halara.com), and we'll be happy to assist you.

Rated 1 out of 5 stars
Verified

None of the clothes fit me and I’ve…

None of the clothes fit me and I’ve been having a hard time trying to make a return and no one is really helping me through email or the website

November 29, 2025
Halara logo

Reply from Halara

Hello, 
We sincerely apologize that none of the clothes fit you and that you have been having a very hard time trying to make a return. We understand your frustration when you feel no one is helping you through email or the website.
We want to inform you that our email agent has assisted you regarding this issue under Case Number 6100189.
We suggest that you check the email associated with your order for the message regarding Case Number 6100189. This communication should contain the necessary steps or details to proceed with your return right away.

Rated 3 out of 5 stars
Verified

I like how comfortable and flexible the…

I like how comfortable and flexible the product it. I hate the smell. It doesn’t go away even after a wash. I had to forget about it before using it. It feels like there’s a harmful chemical / dye on the cloth.

December 7, 2025
Halara logo

Reply from Halara

Hello,
We're sorry for any inconvenience you've experienced. We understand how frustrating this can be. We have assigned a service specialist to address the issue and emailed the details. Please check your inbox, including spam or junk folders, for our response. If you haven't received it yet, kindly reach out to service@cs.halara.com (mailto:service@cs.halara.com), and we'll be happy to assist you.

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