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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the high quality of the products, noting their softness, comfort, and flattering fit. Consumers also appreciate the stylish designs and the fact that the leggings are squat-proof, making them suitable for workouts. People highlight the excellent value for money, considering the quality they receive. The business's customer service receives high praise, with reviewers consistently describing it as responsive, helpful, and fast. Consumers appreciate the company's willingness to resolve issues quickly and efficiently, often exceeding expectations. Many reviewers were impressed with the easy exchange process and the company's generous policies. The prompt response times and friendly service contribute significantly to a positive overall experience.

Based on these reviews

Rated 5 out of 5 stars

There are lots of great quality products out there. But not too many companies combine fabulous products and design and even better customer service. The Iuga team is knowledgeable, helpful and extrem... See more

Rated 5 out of 5 stars

I had an amazing experience dealing with IUGA customer service. They were prompt to get back to me and resolved my issue immediately. I wanted to exchange a pair of leggings for a different size, and... See more

Rated 5 out of 5 stars

This company is amazing and has the BEST customer service! They responded to me immediately when I needed to exchange my legging for a different size. I had the replacement legging within 2 days! T... See more

Company replied

Rated 5 out of 5 stars

The 2 piece lounge wear suit is so soft and comfortable. The quality is amazing. I purchased 3 items on Black Friday sale and 1 item did not fit me correctly and I emailed about returning the item and... See more

Rated 5 out of 5 stars

Everything I have purchased has been amazing! The HeatLab fleece lined leggings… ugh, AMAZING! I recently had a small tear on a pair of pants that arrived. I sent an email to IUGA and receive... See more

Company replied

Rated 5 out of 5 stars

This company offers great quality at a good price. I have ordered 4 different pairs of their leggings and I received my order in a timely manner. The style and fit of their leggings are great! They wa... See more

Rated 5 out of 5 stars

I received my order pretty quickly and was so excited to try everything on. Love the flare leg leggings so those for sure I was keeping. The sports bras were a bit too large so I did need a smaller si... See more

Company replied

Rated 5 out of 5 stars

Class act company! Clothing quality is great. Timeliness of delivery from order placement is great. Their customer care department is spectacular! This is the 2nd time I've needed to get a different... See more

Rated 5 out of 5 stars

Fast shipping, amazing customer service, and a great product. I did my first strength workout with the butter lab leggings and they are the first leggings that didn’t roll down when squatting! I need... See more

Company replied

Rated 5 out of 5 stars

Customer service is top notch. They responded to me within 24 hours and handled my issue professionally and friendly! Keep doing what you’re! Thank you !

Rated 5 out of 5 stars

Excellent company. Love their products—do warm, so soft, fit great— and their customer service is fantastic. Can’t recommend them enough!!

Rated 5 out of 5 stars

Great customer service. The easiest exchange I’ve had by far with any company. Love how my leggings fit, love the quality of the leggings and I love the quality and fit of my jacket as well. 100% reco... See more

Company replied

Rated 5 out of 5 stars

First of all, I am so impressed with a quality of IUGA sportswear. I think they are even better than the expensive "Lala" brand! Secondly, I had a problem with my size and customer service was righ... See more

Rated 5 out of 5 stars

I am extremely happy with the IUGA experience. I ordered 5 pairs of leggings. Upon receiving them I loved the look, style, and feel of the leggings. Unfortunately they were a bit too tight. Custom... See more

Company replied

Rated 5 out of 5 stars

I received my order promptly but unfortunately I needed to exchange for larger size… my fault! They responded with a very friendly & helpful reply & not only offered to replace with the next size up b... See more

Company replied

Rated 5 out of 5 stars

I placed my order not knowing what to expect because of past, unpleasant experiences with other heavily-advertised leggings companies on IG. These leggings are the real deal! I received my package in... See more

Rated 5 out of 5 stars

I have seen this brand all over and decided to try.. wow! The quality is awesome and the price is as well! I am an avid gym goer and their clothes pass all the tests - squat proof, comfortable, soft,... See more

Company replied

Rated 5 out of 5 stars

I need to exchange sizes on a couple items and their customer service was extremely fast and helpful! Very happy with the company and clothing!

Company replied

Rated 5 out of 5 stars
Verified

The customer service is excellent! I requested a return for an item that was too small. They proposed a "solution easier for you" (me) and shipped me a replacement at no additional cost to me and I wa... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 pair of leggings-one was yoga style with pockets and the other 2 were tummy control leggings with pockets. They are absolutely incredible! They fit incredibly well. Unfortunately I didn... See more

Rated 5 out of 5 stars

Highest quality product with a delicious look and feel. An absoulute pleasure to wear and I've gotten so many compliments! Customer service is outstanding. I made a mistake in sizing on my order and,... See more

Company replied

Rated 5 out of 5 stars

I first learned of IUGA products from a neighbor a year ago, and ordered two fleece-lined leggings on Amazon. Not only was the material buttery soft, as promoted, but they were amazingly warm! Wanting... See more

Rated 5 out of 5 stars

I will not be ordering from another company when I need yoga pants. The prices are fantastic and customer service is excellent. I needed to return my order for a different size and not only did they o... See more

Company replied

Rated 5 out of 5 stars

Hands down the BEST leggings Ive bought. I loved these more than the Halara leggings. They are super soft and the legging with fleece lining are not super thick which is a plus. I bought my regular si... See more

Company replied

Rated 5 out of 5 stars

I was worried about going through email with my exchange and waiting for a response from the company. Very impressed that they responded within 24hours and were very accommodating with my exchange. Ve... See more

Company replied

Rated 5 out of 5 stars
Verified

these are warm and comfortable. hold up well in wash. I wear them every day. for years. I forgot to apply the discount code and I emailed them and they applied it for me (refunded me the difference).... See more

Rated 4 out of 5 stars

Sadly my usual XL was too small. I contacted the customer service and they replied the same day. No problem they are processing a new order fir me. I don't understand how since they didn't ask what s... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the PowerTight Sandwich No Front Seam Leggings - they are so soft and compress in all the right places. In my last order, I wanted to try a different pair. The new pair was a high qu... See more

Company replied

Rated 5 out of 5 stars

After seeing the many people on FB and IG talking about these leggings, I wanted to give them a try. I love my lulu’s, but cringe every time I pay the price for them. I was so excited to find that the... See more

Company replied

Rated 5 out of 5 stars

Customer service is fabulous, and their 4-pocket yoga pants and capris are the only ones I would buy. Material and craftsmanship are first-rate and they do not show cellulite bumps - it all looks tigh... See more

Company replied

Rated 5 out of 5 stars

I ordered 4 different pairs of yoga pants. I liked 2 of them and 2 I didn't. Customer service was so simple to get in touch with through email. They responded very quickly. They allowed me to place a... See more

Company replied

Rated 5 out of 5 stars

I am in love with my IUGA leggings! I haven’t been this excited for leggings in a long time! The butter lab collection is my favorite ! Also the way they hug don’t peachy….ohhhhh! Their customer servi... See more

Company replied

Rated 5 out of 5 stars

I rarely write reviews on a product but my experience with IUGA was excellent. I ordered a pair of leggings and was not happy with the fit. I contacted them and received a quick response and given two... See more

Company replied

Rated 5 out of 5 stars

I had ordered 2 skirts and 1 didn't fit. I requested an exchange of the one that didn't fit. I received a very nice email indicating they were shipping the correct size AND I was welcome to keep the... See more

Company replied

Rated 5 out of 5 stars

Received my order very quickly. These are the ONLY yoga pants that don’t break me out. The flex tight wasn’t quite what I wanted and customer service was prompt and so helpful. Five star all the way.... See more

Company replied

Rated 5 out of 5 stars

Ordered a very stylish outfit from Iuga. Wonderful soft material. Unfortunately I believe I may have mistakenly ordered the wrong size top. Customer service was wonderful about getting the correct si... See more

Company replied

Rated 5 out of 5 stars

Great product at a super great price!!! Customer service is fast efficient and very fair. I have purchased from Iuga twice now and will defining purchase again and again.

Company replied

Rated 5 out of 5 stars

With one purchase, I am a convert. The quality of IUGA leggings and bras is top-notch. Even better? Their customer service is quick, thoughtful, and put me, the customer, first. Highly recommend.

Company replied

Rated 5 out of 5 stars
Verified

Excellent products. The fit was great. The leggings were nice and thick and warm! All the products are great for exercising because of the stretch materials (and no "bell-bottoms") they incorporate.

Rated 5 out of 5 stars

Great leggings at an unbeatable price. Fast delivery. And customer service very responsive! I wekt back to buy more.

Company replied

Rated 5 out of 5 stars

These leggings are sooo nice! I love the thickness so I don't worry about them being transparent. I love the extra waist pocket. Perfect for my keys and ID when running. And the customer service is am... See more

Company replied

Rated 5 out of 5 stars
Verified

Got the thermal leggings and I love them. Definitely very supportive, specially in the stomach area. Also provides enough warmth during the cold weather.

Company replied

Rated 5 out of 5 stars
Verified

I have so many items from Iuga. Multiple types of sports bras, several color tanks, a swim top, different style leggings and shorts, a dress and most recently the jackets. The quality is amazing!... See more

Company replied

Rated 5 out of 5 stars

A little slow with emails, over24 hrs. But offer exchanges with no return!! Very good customer service policy!

Rated 5 out of 5 stars

I needed a different size and they took care of it in no time! Great service, fantastic product! Got two pair and love them both!

Company replied

Rated 5 out of 5 stars
Verified

I was not happy with an item that I ordered. There was nothing wrong with the item, it just didn’t suit my taste once it arrived. When I reached out to customer service, they went above and beyond to... See more

Rated 5 out of 5 stars

First time customer and I am already in love with the products I ordered. I ordered the PowerTight Padded Strappy Y Back Sports Bra, the FlexTight Full Zip Lightweight Running Track Jacket, th... See more

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Company details

  1. #8 of 46 best companies in Activewear Store

Written by the company

IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
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2-star
1-star

Replied to 81% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

IUGA is the most amazing company

IUGA is the most amazing company! They have an awesome customer service. They are very helpful and they take care of any issues with ease. IUGA products are the best! The leggings fit perfectly and they keep their shape wash after wash.

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing designs, quality and customer service

There are lots of great quality products out there. But not too many companies combine fabulous products and design and even better customer service. The Iuga team is knowledgeable, helpful and extremely responsive. Add to that fabulous products and you got me forever.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product and customer service!

This company is amazing and has the BEST customer service! They responded to me immediately when I needed to exchange my legging for a different size. I had the replacement legging within 2 days! They are on top of things! Leggings are super soft and cozy. I will absolutely be a returning customer.

December 4, 2025
Unprompted review
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Reply from IUGA

Thank you for your great feedback! We’re glad our product met your expectations. Wishing you a joyful and peaceful day.

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Rated 5 out of 5 stars

Exceptional customer service!

The 2 piece lounge wear suit is so soft and comfortable. The quality is amazing. I purchased 3 items on Black Friday sale and 1 item did not fit me correctly and I emailed about returning the item and received a response very quickly and a gift card to use in the amount of the item that did not work for me. Very happy & impressed with the company. Thank you for your excellent customer service.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Love their products—do warm, so soft, fit great— and their customer service is fantastic. Can’t recommend them enough!!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

I need to exchange sizes on a couple…

I need to exchange sizes on a couple items and their customer service was extremely fast and helpful! Very happy with the company and clothing!

December 3, 2025
Unprompted review
IUGA logo

Reply from IUGA

Thank you for your great feedback! We’re glad our product met your expectations. Wishing you a joyful and peaceful day.

Rated 5 out of 5 stars

Great quality and customer service

This company offers great quality at a good price. I have ordered 4 different pairs of their leggings and I received my order in a timely manner. The style and fit of their leggings are great! They wash and dry well with no issues! Customer service is responsive and answered any questions I had.

November 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Everything I have purchased has been…

Everything I have purchased has been amazing!
The HeatLab fleece lined leggings… ugh, AMAZING!
I recently had a small tear on a pair of pants that arrived.
I sent an email to IUGA and received a reply within 12 hrs., and their customer service was FANTASTIC!!

Thank you, IUGA!
🫶🏽, @mama_getting_fit_ish

December 1, 2025
Unprompted review
IUGA logo

Reply from IUGA

Your support means everything to us. Thank you for the positive review! We’ll continue doing our best for customers like you. Have a beautiful day!

Rated 5 out of 5 stars

Amazing experience!

I had an amazing experience dealing with IUGA customer service. They were prompt to get back to me and resolved my issue immediately. I wanted to exchange a pair of leggings for a different size, and instead of mailing back the wrong size that I ordered, they are sending me the size I want no questions asked. So amazing! Plus the Heat Lab fleece lined leggings are so warm and cozy. I can’t wait to order more clothes from IUGA!!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. The easiest exchange I’ve had by far with any company. Love how my leggings fit, love the quality of the leggings and I love the quality and fit of my jacket as well. 100% recommended.

November 24, 2025
Unprompted review
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Reply from IUGA

Thank you so much for your kind words! We’re thrilled to hear you’re happy with your purchase.

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Rated 5 out of 5 stars

Fast shipping, great product, amazing customer service

Fast shipping, amazing customer service, and a great product. I did my first strength workout with the butter lab leggings and they are the first leggings that didn’t roll down when squatting! I needed to exchange one of the pairs I ordered and customer service replied so fast and took care of me. Will definitely order from them again.

November 29, 2025
Unprompted review
IUGA logo

Reply from IUGA

It’s wonderful to hear that you had a great experience with IUGA. Thanks for being part of our journey!

Rated 5 out of 5 stars

Great fit and amazing customer service

Received my order very quickly. These are the ONLY yoga pants that don’t break me out. The flex tight wasn’t quite what I wanted and customer service was prompt and so helpful. Five star all the way.

November 27, 2025
Unprompted review
IUGA logo

Reply from IUGA

Thank you for taking the time to leave us a review. Your satisfaction is our greatest reward.

Rated 5 out of 5 stars

Very Happy

Great leggings at an unbeatable price. Fast delivery. And customer service very responsive! I wekt back to buy more.

November 23, 2025
Unprompted review
IUGA logo

Reply from IUGA

We truly appreciate your support—it means the world to our small team!

Rated 5 out of 5 stars

Class act company!

Class act company!
Clothing quality is great. Timeliness of delivery from order placement is great. Their customer care department is spectacular! This is the 2nd time I've needed to get a different size garment and both times, instead of the exchanging rigamaroll, this company just sends out my request and allows me to do with the already received garment whatever moves my spirit!
You won't be disappointed ordering from IUGA!

November 21, 2025
Unprompted review
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Rated 5 out of 5 stars

I am extremely happy with the IUGA…

I am extremely happy with the IUGA experience. I ordered 5 pairs of leggings. Upon receiving them I loved the look, style, and feel of the leggings. Unfortunately they were a bit too tight. Customer Service sent me the same leggings in the next size up and they are perfect! Can't wait to wear them. I recommend the product and company, you won't be disappointed! Thanks, IUGA

November 22, 2025
Unprompted review
IUGA logo

Reply from IUGA

We're beyond grateful for your review. Customer satisfaction is always our top priority.

Rated 5 out of 5 stars

Great Customer Service!

I received my order pretty quickly and was so excited to try everything on. Love the flare leg leggings so those for sure I was keeping. The sports bras were a bit too large so I did need a smaller size and contacted the company. Instead of spending time sending the original sports bras back, they told me to give them away and they immediately got another order prepped to send me the right size. I really do appreciate that as a solution and I do wish more businesses adopt that if it makes financial sense for them.

November 21, 2025
Unprompted review
IUGA logo

Reply from IUGA

It’s wonderful to hear that you had a great experience with IUGA. Thanks for being part of our journey!

Rated 5 out of 5 stars

New favorite brand!!

I have seen this brand all over and decided to try.. wow! The quality is awesome and the price is as well! I am an avid gym goer and their clothes pass all the tests - squat proof, comfortable, soft, easy to move in, and flattering. I had a few items in my first order I wanted to exchange and their customer service was fast and so great too! Can't recommend enough. My new favorite brand.

November 20, 2025
Unprompted review
IUGA logo

Reply from IUGA

Thank you for taking the time to leave us a review. Your satisfaction is our greatest reward.

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