The Range Hood Store Reviews 583

new credit card was declined initially...(recent change due to being frauded two weeks ago.) was contacted with new link including a discount on the holiday weekend, after calling and finding out clo... See more

The store had almost the exact model. We needed one that I found by defining some dimensional constraints and performance requirements including color aesthetic! Great price too was able to get a awes... See more

I had narrowed my selection down to 2 range hoods. I used the online chat to get answers to a few questions. Sophie was a great help! She answered all my questions and helped me make my ultimate selec... See more

I called Customer Service and got the nicest person who answered all my questions (and I had many since I truly didn't know much about range hoods!), helped me determine exactly what to order, complet... See more

Well I ended up just buying the range but for awhile I toyed with replacing all the appliances. Your people were very patient helpful and understanding. Although I hated passing on the deal range hoo... See more

Wyatt did great explaining the shipping options and getting our homeowners a great price on their Z-line appliances. I would recommend that anyone who orders through The Range Hood Store to ask for Wy... See more

We have now purchased three ZLine items in the past 10 days from The Rangehood Store website. Alex has provided exemplary service! We look forward to installing and using all of our purchases in ti... See more

My wife and I love the beautiful look and style of the ZLine satin stainless steel, 48" dual fuel, duo pro range with champagne bronze accents, The range arrived in approx. 10 days via Fed Ex truck a... See more

Vent works fine. Controls hard to read since on horizontal surface. Better if at an angle facing users. Top trim molding doesn’t fit together well at all. Both vertical trim & top molding have line up... See more

I had a few questions and chatted online. Agent was very nice and answered all questions quickly and efficiently. And also provided me with great service and a small percentage off which greatly hel... See more

Love the quality of the appliances so much we ordered the entire kitchen in the black stainless steel with champagne bronze accents! We visited the Reno showroom and were greeted by Sophie Mitzel who... See more

Over the years, I have purchased appliances from Home Depot, Lowes, Build.com, and Fred's Appliance. No associate came remotely close to providing help, answering questions, and preparing our order t... See more

Sales Manager Alex was very helpful and responded quickly to my inquiries. He made sure I got the best price, including discounts that I wasn't aware of. Shipping was easy to schedule. Altogether a go... See more

I want to commend Nicolle for assisting me in a hood range mission. She was not only professional but very knowledgeable of the product. I was able to resolve an issue that became a mission for me and... See more

I am SO glad I found the Range Hood Store—and specifically Wyatt—during our search for new ZLINE appliances. Wyatt promptly answered any questions I had, provided solutions when items were out or back... See more

Placed an order with Champagne Bronze handles, when I got the handle for the one item, it did not match my other champagne bronze, so I called them and they immediately refunded my card, and sent me a... See more

Advertised sales, with no price differences. Called C/S regarding discounts or other offers. offer was less the amount of taxes or not even 15% Signed up for President Day Sales but it wasn't a site w... See more

We have purchased all new Z-line appliances. The Zline appliances are beautiful! Our sales associate Karyn has been awesome with communication and support through out the purchasing process. We can't... See more

Fast. Efficient. And very professional. Used online chat to answer a few questions and got precise answers, plus a discount coupon. Product arrived quickly and so well packaged! The hood is spe... See more

Randomly found the RH site online. Prices were competitive with other sites. Had very good experience with on-line chat who provided some measurement information which was very helpful in selection.... See more

Just purchased our Proline hood from Wyatt at the Range Hood Store and looking forward to its arrival. I will say Wyatt was great to work with, professional, courteous and very knowledgeable. I had a... See more

I had a specific challenge and at first it seemed there was not a solution but your CS person was like "wait, there is a model that will work for you" - she sent me a code and I ordered within a few m... See more

One of the best customer service experiences ever when I called with a few technical website usage questions, such as how to get the optional ZLINE White Glove delivery into my cart along with my rang... See more

Sales/rep(s) were very helpful in finding what I needed and executing my order. It came in just in time for my contractors to install, especially with the convenient tracking contact/s. My family lo... See more

Nicole provided excellent customer service. A Zline hood that I was interested in was on back order. She was extremely efficient in finding an alternative that would meet my needs. Having a live pe... See more

Karyn my sales rep was awesome, so helpful and patient making sure my order of 7 Zline appliance's were order correctly. She make the transaction very easy and enjoyable making me feel comfortable o... See more

We haven’t received our appliances yet but it was so easy and pleasant to place my order. I made numerous changes and Karyn was super helpful and updated each invoice when I changed my mind & so quick... See more

5 stars to Sophie. She was a big help. She took the time to make sure we understood which option of range and hood fit our needs and our budget. We are so excited to complete our kitchen with the rang... See more

Nicolle was phenomenal. She answered all of my questions on the phone before I placed my order. She stated shipping may take 7-10 after 3 days of processing, so at this point I am just waiting for my... See more

Wyatt has been the most helpful sales person! He is very knowledgable and has answered all of my questions. Goes above and beyond. Looking forward to our purchases. Highly recommend The Range Hood... See more

The live phone assistance by Juan was very good. Options online were incomplete but Juan filled in the blanks. In the end it was pretty seamless.

I was looking for a 36” black stainless hood and filters. When I saw that the short vent kit was backordered, I moved on to another vendor that might have that. So I place order with a competitor and... See more

Karyn, Picked up the ball to clarify the multiple shipments sent to me. She helped me figure out the mystery. Also. I need replacement parts- and assisted with that

Juan Pedroza was my salesman and he was amazing. He kept in touch with me on my order and let me know when it was ready to purchase. Your company has a excellent employee ⭐️⭐️⭐️⭐️⭐️

Sophie Mitzel is the best! We purchased an entire Zline kitchen and it was all due to her taking as much time as necessary to make us feel comfortable. She is AWESOME!

I like the store but it was so hard to complete my transaction on mobile that I had to switch to a desktop computer, which works just fine.

Site was easy to navigate, product appears to be quality and all reviews were good. Hopefully mine will be also.

Karyn Continues to stick with me through the mis order issue. Thank you Karyn, for going above and beyond! I need it, and I appreciate you so much!

I had the pleasure of working with Nicole Mullins, and I can honestly say her customer service was 10/10. She was incredibly patient and kind, even when I was feeling overwhelmed and stressed. Bef... See more

My experience was very smooth. Alex helped me with my order and even gave me discounts. Very attentive🙌🏼

I order this hood insert for my clients as I am in the kitchen cabinet industry. Product has a beautiful appearance and the specs are accurate. Customer service is top notch.

This is my second order. The first time our contractor broke one of pieces and RHS shipped the part next day for free! This time they were able to help me via chat with sizing issue and pick the bes... See more

I just cancelled an order to change the model number and Karen was very helpful and made the preocess easy. Thanks Karen

Helpful, great advice, know their products. All made me decided to work with this team of professonals.

The customer service is great! Karyn was so helpful and on top of things. She knew her products and was extremely helpful and courteous. Seems like this is rare to find today. I also spoke with s... See more

We placed a call to customer service and the gentleman that we spoke with was very knowledgeable and helpful.

Pleasant and helpful customer service experience. You had the item I needed in stock. Looking forward to receiving my cooktop order soon.

Karen was so great! She was so easy to work with and took a lot of time with me on the phone.

Customer Service is the best.

Order was delivered on time, no cancellations and good customer service.